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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Table of contents 1 Knowing the parts Identifying the hardware ........................1 Top components ........................1 TouchPad ......................1 Light ........................2 Keys ........................3 Front components ........................ 3 Right-side components ......................5 Left-side components ......................5 Display components ......................6 Bottom components ......................
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Resolving a low battery level ................19 Resolving a low battery level when external power is available ..19 Resolving a low battery level when a charged battery is available ................... 19 Resolving a low battery level when no power source is available ...................
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Audio ..............................36 Connecting external audio devices ..................36 Checking your audio functions ................... 36 Video ..............................37 Connecting an external monitor or projector ..............37 Webcam ............................. 38 5 Security Protecting the device .......................... 39 Using passwords ..........................39 Setting passwords in Windows ..................
Knowing the parts Identifying the hardware Components included with the device may vary by region and model. The illustrations in this chapter identify the standard features on most device models. To see a list of hardware installed in the device, follow these steps: Select Start >...
TouchPad scroll zone Scrolls up or down. Right TouchPad button* Functions like the right button on an external mouse. ● TouchPad on/off light White: TouchPad is on. ● Amber: TouchPad is off. *This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel > Printers and Other Hardware >...
Keys Component Description Function keys Execute frequently used system functions when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key. Windows® logo key Displays the Windows Start menu. Windows applications key Displays a shortcut menu for items beneath the pointer.
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Component Description ● Power light On: The device is on. ● Blinking: The device is in Standby. ● Off: The device is off. ● Power switch When the device is off, slide the switch to turn on the device. ● When the device is on, briefly slide the switch to initiate Hibernation.
Right-side components Component Description Vent Enables airflow to cool internal components. NOTE: The device fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. SD Card Reader Supports the following optional digital card formats: ●...
Component Description Vent Enables airflow to cool internal components. NOTE: The device fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Expansion port Connects an optional VGA cable, which allows you to connect an external VGA monitor or projector.
Component Description Webcam Captures still photographs and videos. NOTE: To capture videos, you will need to install additional webcam software. Webcam light On: The webcam is in use. Bottom components Component Description Battery bay Holds the battery. Battery release latches (2) Release the battery from the battery bay.
Wireless antennae Component Description WLAN antennae (2)* Send and receive wireless signals to communicate with wireless local area networks (WLANs). WWAN antennae (2) (select models only)* Send and receive wireless signals to communicate with wireless wide-area networks (WWANs). *The antennae are not visible from the outside of the device. For optimal transmission, keep the areas immediately around the antennae free from obstructions.
Additional hardware components Component Description Power cord* Connects an AC adapter to an AC outlet. AC adapter Converts AC power to DC power. Battery* Powers the device when the device is not plugged into external power. *Batteries and power cords vary in appearance by region and country. Identifying the labels The labels affixed to the device provide information you may need when you troubleshoot system problems or travel internationally with the device.
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Have this information available when you contact technical support. The service tag label is affixed to the bottom of the device. ● Microsoft® Certificate of Authenticity—Contains the Windows® Product Key. You may need the Product Key to update or troubleshoot the operating system. This certificate is affixed to the bottom of the device.
Power management Setting power options Using power-saving states The device has two power-saving states enabled at the factory: Standby and Hibernation. When Standby is initiated, the power light blinks and the screen clears. Your work is saved to memory. Exiting Standby is faster than exiting Hibernation. If the device is in Standby for an extended period or if the battery reaches a critical battery level while in Standby, the device initiates Hibernation.
Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation after 30 minutes of inactivity when running on battery power or when the battery reaches a critical battery level. NOTE: The system will not initiate Hibernation when running on external power. NOTE: To reduce the risk of information loss, periodically save your work.
Selecting a different power scheme Click the Power Meter icon in the notification area, at the far right of the taskbar, and then select ▲ a power scheme from the list. – or – Select Start > Control Panel > Performance and Maintenance > Power Options. Select a power scheme from the Power schemes list.
When you connect the device to external AC power, the following events occur: ● The battery begins to charge. ● If the device is turned on, the battery meter icon in the notification area changes appearance. When you disconnect external AC power, the following events occur: ●...
NOTE: The display brightness is decreased to save battery life when you disconnect AC power. To increase display brightness, use the fn+f4 hotkey or reconnect the AC adapter. You can keep a battery in the device or in storage, depending on how you work. Keeping the battery in the device whenever the device is plugged into AC power charges the battery and also protects your work in case of a power outage.
Insert the battery into the battery bay (1) and rotate it downward until it is seated (2). The battery release latches (3) automatically lock the battery into place. To remove the battery: Disconnect all external devices. If the device is connected to AC power, unplug the power cord from the AC outlet. Turn the device upside down on a flat surface.
Charging may take longer if a battery is new, has been unused for 2 weeks or more, or is much warmer or cooler than room temperature. To prolong battery life and optimize the accuracy of battery charge displays, follow these recommendations: ●...
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The device takes the following actions for a critical battery level: ● If Hibernation is enabled and the device is on or in Standby, the device initiates Hibernation. ● If Hibernation is disabled and the device is on or in Standby, the device remains briefly in Standby, and then shuts down and loses any unsaved information.
Resolving a low battery level CAUTION: To reduce the risk of losing information when the device reaches a critical battery level and has initiated Hibernation, do not restore power until the power lights turn off. Resolving a low battery level when external power is available Connect one of the following devices: ▲...
To fully charge the battery: Insert the battery into the device. Connect the device to an AC adapter, optional power adapter, optional expansion product, or optional docking device, and then plug the adapter or device into external power. The battery light on the device turns on. Leave the device plugged into external power until the battery is fully charged.
Step 4: Fully recharge the battery To recharge the battery: Plug the device into external power and maintain external power until the battery is fully recharged. When the battery is recharged, the battery light on the device turns off. You can use the device while the battery is recharging, but the battery will charge faster if the device is off.
Refer to the Regulatory, Safety and Environmental Notices for battery disposal information. Shutting down the device CAUTION: Unsaved information will be lost when the device is shut down. The Shut Down command closes all open programs, including the operating system, and then turns off the display and device.
Internet Your device supports the following types of Internet access: ● Wired—You can access the Internet by connecting to a broadband network using the RJ-45 (network) jack. ● Wireless—For mobile Internet access, you can use a wireless connection. To learn about setting up a wireless network or adding your device to an existing network, refer to the “Connecting to a wireless network”...
Connecting to a wired network Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the device. To connect the network cable: WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem...
Connecting to a wireless network Using wireless devices Wireless technology transfers data across radio waves instead of wires. Your device may be equipped with one or more of the following wireless devices: ● Wireless local area network (WLAN) device—Connects the device to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities.
Network status (connected) Indicates that one or more of your LAN drivers are installed and one or more LAN devices are connected to the network. Network status (disconnected) Indicates that one or more of your LAN drivers are installed but no LAN devices are connected to the network.
If the wireless icon is not displayed in the notification area, complete the following steps to change Wireless Assistant properties: Click Start > Control Panel > Network and Internet Connections > HP Wireless Assistant. Click Properties. Select the check box next to Wireless Assistant icon in notification area. Click Apply.
As your network grows, additional wireless and wired devices can be connected to the network to access the Internet. For help in setting up your WLAN, refer to the information provided by your router manufacturer or your ISP. Protecting your WLAN It is essential to understand that because the WLAN standard was designed with only limited security capabilities—basically to foil casual eavesdropping rather than more powerful forms of attack—WLANs are vulnerable to well-known and well-documented security weaknesses.
NOTE: If your network is closed and the SSID is not broadcast, you will need to know or remember the SSID to connect new devices to the network. Write down the SSID and store it in a secure place before closing the network. Connecting to a WLAN To connect to the WLAN, follow these steps: Be sure that the WLAN device is on.
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a network service provider (also called a mobile network operator), which in most cases is a mobile phone network operator. Coverage for HP Mobile Broadband is similar to mobile phone voice coverage. When used with mobile network operator service, HP Mobile Broadband gives you the freedom to stay connected to the Internet, send e-mail, or connect to your corporate network whether you are on the road or outside the range of Wi-Fi hotspots.
Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: ● Devices (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ●...
Multimedia Multimedia features Your device includes multimedia features that allow you to listen to music, watch movies, and view pictures. Your device may include the following multimedia components: ● Integrated speakers for listening to music ● Integrated webcam that allows you to capture photographs and videos ●...
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Component Description Internal microphone Records and captures sound. Webcam Captures still photographs and videos. NOTE: To capture videos, you will need to install additional webcam software. Webcam light On: The webcam is in use. Speakers (2) Produce sound. Volume up hotkey Increases device sound when pressed in combination with the key.
Adjusting the volume You can adjust the volume using the following controls: ● Device volume hotkey—A combination of the fn key (1) and either the (2), (3), or function key: ◦ To mute or restore volume, press fn+f8. ◦ To decrease volume, press fn+f10. ◦...
If the Volume icon is not displayed in the notification area, follow these steps to add it: Select Start > Control Panel > Sounds, Speech, and Audio Devices > Sounds and Audio Devices > Volume tab. Select the Place volume icon in the taskbar check box. Click Apply.
Audio Your device has a variety of audio features that allow you to: ● Play music using your device speakers and/or connected external speakers. ● Record sound using an optional external headset microphone. ● Download music from the Internet. ● Create multimedia presentations using audio and images.
Video Your device enables you to use a variety of video features: ● Watch movies ● Play games over the Internet ● Edit pictures and video to create presentations ● Connect external video devices Connecting an external monitor or projector Use a VGA cable (purchased separately) to connect an external display, such as a monitor or projector, to the expansion port on the device.
Webcam Your device includes an integrated webcam, located at the top of the display. The webcam is an input device that allows you to capture still photographs and videos. NOTE: To capture videos, you will need to install additional webcam software. To access the webcam: Click Start >...
Security Protecting the device Standard security features provided by the Windows operating system and the non-Windows Setup Utility can protect your personal settings and data from a variety of risks. Follow the procedures in this chapter to use the following features: ●...
You can use the same password for a Setup Utility feature and for a Windows security feature. You can also use the same password for more than one Setup Utility feature. Use the following guidelines when setting a password in Setup Utility: ●...
Password Function ● Power-on password* Protects access to the device contents. ● After this password is set, it must be entered each time you turn on or restart the device, or exit Hibernation. CAUTION: If you forget your power-on password, you cannot turn on or restart the device, or exit Hibernation.
Managing a power-on password To set, change, or delete this password, follow these steps: Open the Setup Utility by turning on or restarting the device, and then pressing while the “F10 = BIOS Setup Options” message is displayed in the lower-left corner of the screen. Use the arrow keys to select Security >...
Using antivirus software When you use the device for e-mail or Internet access, you expose it to computer viruses that can disable the operating system, programs, or utilities or cause them to function abnormally. NOTE: HP recommends that you install antivirus software to help protect your device. Antivirus software can detect most viruses, destroy them, and in most cases, repair damage they have caused.
Using firewall software When you use the device for e-mail, network, or Internet access, unauthorized persons may be able to gain access to the device, your personal files, and information about you. Use the firewall software preinstalled on the device to protect your privacy. Firewall features include logging and reporting of network activity, and automatic monitoring of all incoming and outgoing traffic.
Installing critical updates CAUTION: Microsoft sends alerts regarding critical updates. To protect the device from security breaches and device viruses, install all critical updates from Microsoft as soon as you receive an alert. Updates to the operating system and other software may have become available after the device was shipped.
Digital cards Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other devices. The SD Card Reader supports the following formats: ● MultiMediaCard (MMC) ●...
Stopping and removing a digital card CAUTION: To prevent loss of data or an unresponsive system, stop a digital card before removing it. Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system Copying window. Stop the digital card: Double-click the Safely Remove Hardware icon in the notification area, at the far right of the taskbar.
USB devices Using a USB device Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub. Devices can be connected to the system, an optional docking device, or an optional expansion product.
Stopping and removing a USB device CAUTION: To prevent loss of information or an unresponsive system, stop a USB device before removing it. CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. To stop and remove a USB device: Double-click the Safely Remove Hardware icon in the notification area, at the far right of the taskbar.
Using the HP Mobile Drive (select models only) The HP Mobile Drive is a USB port that allows you to add more storage to your device. The HP Mobile Drive can only be used with the HP Mini Mobile Drive (purchased separately). Inserting the HP Mini Mobile Drive Insert the HP Mini Mobile Drive into the HP Mobile Drive, and then push in until the mini drive is ▲...
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Using the HP Mobile Drive (select models only)
Pointing devices and keyboard Setting pointing device preferences Use Mouse Properties in Windows® to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties, select Start > Control Panel > Printers and Other Hardware > Mouse.
Function Hotkey Initiate Standby. fn+f1 Switch the image. fn+f2 Decrease screen brightness. fn+f3 Increase screen brightness. fn+f4 Initiate QuickLock. fn+f6 Mute device sound. fn+f8 Decrease device sound. fn+f10 Increase device sound. fn+f11 To use a hotkey command on the device keyboard, follow either of these steps: ●...
CAUTION: To reduce the risk of information loss, save your work before initiating Standby. The device must be on before you can initiate Standby. NOTE: If a critical battery level occurs while the device is in Standby, the device initiates Hibernation and the information stored in memory is saved to the hard drive.
Muting speaker sound (fn+f8) Press fn+f8 to mute speaker sound. Press the hotkey again to restore speaker sound. Decreasing speaker sound (fn+f10) Press fn+f10 to decrease speaker sound. Hold down the hotkey to decrease speaker sound incrementally. Increasing speaker sound (fn+f11) Press fn+f11 to increase speaker sound.
Drives Identifying installed drives To view the drives installed on the device, select Start > My Computer. Handling drives Drives are fragile device components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply. CAUTION: To reduce the risk of damage to the device, damage to a drive, or loss of information, observe these precautions:...
Using external drives Removable external drives expand your options for storing and accessing information. USB drives include the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with an adapter attached) ● DVD-ROM Drive ● DVD/CD-RW Combo Drive ●...
10 Memory modules The device has one memory module compartment, which is located on the bottom of the device. The memory capacity of the device can be upgraded by replacing the existing memory module in the primary memory module slot. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module.
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Lift the memory module compartment cover (2) away from the device. Remove the existing memory module: Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only.
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CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module, and do not bend the memory module. Align the notched edge (1) of the memory module with the tab in the memory module slot. With the memory module at a 45-degree angle from the surface of the memory module compartment, press the module (2) into the memory module slot until it is seated.
11 Backup and recovery To protect your information, back up your files and folders. In case of system failure, you can use the backup files to restore your device. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use.
Backing up your information Successful recovery after a system failure depends on whether you have completely backed up your files. You should create your initial backup immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.
Performing a recovery In case of system failure or instability, the device provides the following ways to recover your files: ● Windows recovery tools: You can use the Windows Backup utility to recover information you have previously backed up. ● Operating System and Driver Recovery discs (included with your device): You can use the discs to recover your operating system and programs installed at the factory.
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After the operating system is installed, remove the Operating System disc and insert the Driver Recovery disc. Follow the on-screen instructions to install the drivers and programs. Restore your personal files. Chapter 11 Backup and recovery...
12 Updating software Updated versions of the software provided with your device may be available on the HP Web site. Most software and BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
Updating the BIOS To update the BIOS, first determine what BIOS version you currently have and then download and install the new BIOS. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the device, you need to know the version of the system BIOS currently installed.
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Make a note of the path to the location on your hard drive where the BIOS update will be downloaded. You will need to access this path when you are ready to install the update. NOTE: If you connect your device to a network, consult the network administrator before installing any software updates, especially system BIOS updates.
Updating programs and drivers To download and install software other than a BIOS update, follow these steps: Access the page on the HP Web site that provides software for your device: Select Start > Help and Support, and then select the software and drivers update. Follow the instructions on the screen to find the software you want to update.
13 Setup Utility Starting the Setup Utility The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working. The utility reports information about the device and provides settings for startup, security, and other preferences.
● To select an item, press enter. ● To close a text box or return to the menu display, press esc. ● To display additional navigation and selection information while the Setup Utility is open, press Displaying system information The following procedure explains how to display system information in the Setup Utility. If the Setup Utility is not open, begin at step 1.
Setup Utility menus The menu tables in this section provide an overview of Setup Utility options. NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your device. Main menu Select To do this System information ●...
Diagnostics menu Select To do this Hard Disk Self Test (select models only) Run a comprehensive self-test on the hard drive. Memory Test Run a diagnostic test on the system memory. Chapter 13 Setup Utility...