Lexmark 22N5000 User Manual page 52

46
Troubleshooting
4
Did the message reappear?
• YES. There may be a problem with one of
the print cartridges. Continue with step 5.
• NO. You have solved the problem.
5
Remove the Black or Photo print cartridge from
the printer. For help, see "Removing a print
cartridge" on page 20.
6
Print a test page.
Did the message reappear?
• YES. Go to step 7.
• NO. The problem is with the Black or Photo
print cartridge. Do not go to step 7.
Continue with "Replacing the print
cartridge" on page 47.
7
Reinstall the Black or Photo print cartridge. For
help, see "Installing or replacing print cartridges"
on page 20.
8
Remove the Color print cartridge.
9
Print a test page.
Did the message reappear?
• YES. Go to step 10.
• NO. The problem is with the Color print
cartridge. Do not go to step 10. Continue
with "Replacing the print cartridge" on page
47.
10
Your printer requires service. See your printer reg-
istration card for the appropriate telephone number
for your country.