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Question 2 : What can I do if the supplied TV bolts are too long? Answer: For the longer bolt provided, add washers or spacers to fill the between the TV and the TV bracket. We recommend thread extra space engagement by at least 5 turns.
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: How to check if the TV wall mount is firmly secured? Question 3 Answer: Before attaching the TV to the mount, please try to pull down the TV wall mount with your hands to check whether it is firmly secured. Question4: What if the TV is not level? Answer:...
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Answer②: Check if the bolt holes are at the Answer③: Check if the wall plate is level with same level. Move both TV brackets upward bubble level. If wall plate not level, adjust it to reduce the gap between the holes and to level.
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Question6: Can not adjust the tilting angle of the TV. Answer①: Check if the tilting fasteners are too loose to hold the tilting angle. Please tighten the tilting fasteners to hold the angle in place. Answer②: Use the tool to loosen the tilting fasteners on the front end of the arm. Then tilt the TV to your desired angle.
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