Troubleshooting - Honeywell 9900LUP-6211G0 - Hand Held Products Dolphin 9900 User Manual

Troubleshooting

If you encounter problems with your, refer to chart below for possible solutions. If problems persist, please
contact Honeywell Technical Support.
Problem
The Status LED does not come on when I
insert a battery pac.
The Status LED lights red during charging.
The Status LED lights red and stays on
without a battery in the charging slot.
14 - 8
Issue
Check the power connections; make sure the POWER switch is
ON and the battery pack is properly seated.
Try to charge the battery in one of the other charging slots. If
the red Status LED comes on again, then the problem is
associated with the battery pack. If the red status stays with the
charging slot, the problem is associated with the charging
circuitry.
An error occurred during the self-diagnostic test for that
particular charging pocket. Call Honeywell Product Service and
request an RMA.
For additional warranty and return information, see
Support on page 15-1.
Customer