Pudu KettyBot PRO PNT Operation Manual

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KettyBot PRO Operation Guide
Version: V1.1
Model: PNT
Shenzhen Pudu Technology Co., Ltd.

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Summary of Contents for Pudu KettyBot PRO PNT

  • Page 1 KettyBot PRO Operation Guide Version: V1.1 Model: PNT Shenzhen Pudu Technology Co., Ltd.
  • Page 2 KettyBot Operation Guide Copyright © 2023 Shenzhen Pudu Technology Co., Ltd. All rights reserved. This document may not be copied, reproduced, transcribed or translated, in part or in whole, by any persons or organizations, or be transmitted in any form or by any means (electronic, photocopy, recording, etc.) for any commercial purposes without the prior written permission of...
  • Page 3 KettyBot Operation Guide Introduction Purpose This manual describes the functions, technical specifications, and detailed operations of KettyBot to help users better understand and work with the robot. Audiences This manual is intended for:  Customers  Sales engineers  Installation and commissioning engineers ...
  • Page 4: Table Of Contents

    KettyBot Operation Guide Table of Contents Safety Instructions ..........................5 Power Usage ..........................5 Robot Usage ..........................5 Working Environment ......................6 Product Components ........................9 Overview ............................. 9 Appearance & Components ....................9 Specifications ........................... 10 How to Use ............................13 Mapping Instructions ......................
  • Page 5 KettyBot Operation Guide Power-on Failure ........................41 Robot Does Not Move Smoothly ..................41 Maintenance and Care ......................... 42 Component Maintenance ....................42 Cleaning Method ........................42 After-sales Service Policies ......................43 Compliance Information ......................45 Federal Communications Commission Compliance Statement......45 Industry Canada Compliance Statement ................
  • Page 6: Safety Instructions

    Shenzhen Pudu Technology Co., Ltd. for technical support.  In case of malfunction of the charging pile (e.g., smoke, burning smell), cut off the power supply of the pile immediately and contact Shenzhen Pudu Technology Co., Ltd. for technical support. 1.2 Robot Usage ...
  • Page 7: Working Environment

     The robot must not be disassembled or repaired by untrained personnel. In case of malfunction, contact Shenzhen Pudu Technology Co., Ltd. for technical support in time.  Observe the maximum weight a person is allowed to lift as required by local laws and regulations when transporting the robot.
  • Page 8 14cm to 22cm (5.51-8.66in) may interfere with the radar reflection and cause abnormal movement of the robot. Such sites should be modified (e.g., posting stickers). Please contact Shenzhen Pudu Technology Co., Ltd. for technical support ...
  • Page 9 KettyBot Operation Guide  When multiple charging piles are working at the same time, they should be placed at 100cm (39.37in) intervals. Version: V9.9 Operation Guide...
  • Page 10: Product Components

    KettyBot Operation Guide 2. Product Components 2.1 Overview KettyBot is a delivery and reception robot with a large advertising screen that supports SLAM positioning and navigation solutions integrating both visual and laser positioning. Its superior trafficability of only 55cm (21.65 in) allows it to move around effortlessly in complex and crowded environments.
  • Page 11: Specifications

    KettyBot Operation Guide Auxiliary wheels SIM card slot cover Trays Key switch Pallet detection sensor Dish-return box Charging electrode plate Light strip Charging electrode plate Emergency stop switch Vision sensor Mic circular array kit Power switch Buttons: Button Description Power switch Press and hold the power switch for 1 second to power on.
  • Page 12 KettyBot Operation Guide Power input AC 100-240 V, 50/60 Hz Power output 29 V/ 8 A Battery capacity 20 Ah Charging time 3.5 h Charging mode Manual and auto charging Battery life 9 h (None load) Cruise speed 0.2-1.2 m/s (1.64-3.93 ft/s)(adjustable) Navigation Laser and visual integrated SLAM positioning Min.
  • Page 13 KettyBot Operation Guide Ground surface Indoor environment, flat and smooth ground standard IP rating IP20 Wi-Fi Frequency band 2.4G Wi-Fi: 2412–2472 MHz, 2422–2462 MHz range 5.2–5.6G Wi-Fi: 5180–5320 MHz, 5500–5700 MHz, 5190– 5310 MHz, 5510–5670 MHz, 5210–5290 MHz, 5530–5610 5.8G Wi-Fi: 5745–5825 MHz, 5755–5795 MHz, 5775 MHz Bluetooth 2402–2480 MHz B1/B8...
  • Page 14: How To Use

    KettyBot Operation Guide How to Use 3.1 Mapping Instructions KettyBot supports creating new maps on the robot itself. When the robot is first started, you can create new maps directly on the robot without using any mapping tools. Before creating a map, please contact our technical support for an activation code, and pick a location to apply a wall or ceiling marker and use it as the startup location.
  • Page 15: Power Off

    The bottom light strip flashes, and the screen displays boot logo, animation, and Android desktop in turn, indicating that the robot is powered on. Note The system will automatically start Pudu App by default after powering on. If not, tap the Pudu App icon on the system desktop to start it. Step 4 The robot is powered on, let's try it out! 3.2.2...
  • Page 16: Task Scenarios

    KettyBot Operation Guide Step 2 Tap Power Off. The bottom light strip and screen will go off, indicating that the robot is powered off. 3.3 Task Scenarios 3.3.1 Product Features The robot comes with various modes, including Delivery mode, Cruise mode, Birthday mode, Dish-return mode, Customer Attraction mode and Guiding mode, to cater to the needs of different scenarios.
  • Page 17: Delivery Mode

    KettyBot Operation Guide Mode Description Cruise mode The robot circulates along a predetermined path with self-service drinks, desserts or napkins, and recommends them to customers by voice. Customer The robot can play speech to attract customers when it detects passers-by in the attraction mode attraction area.
  • Page 18 KettyBot Operation Guide Shortcut buttons on the Delivery Mode interface are explained below. Button Description View the previous task. Set the delivery arrival voice, delivery arrival music, etc. See the table below for details. Initiate a voice command. For example, if you say "go to XXX" to the robot, "XXX"...
  • Page 19 KettyBot Operation Guide Delivery Settings Description Arrival voice Choose whether to enable Arrival voice. If enabled, the selected custom voice will be played upon delivery arrival. Custom voices can be configured via the Business Management Platform. Play music when delivering Choose whether to enable Play music when delivering.
  • Page 20: Cruise Mode

    KettyBot Operation Guide The robot arrives at the specified table along the predetermined path. Step 5 After arriving at the table, the robot provides a voice prompt. The waiter then takes the dishes following screen display and voice prompts. Step 6 After taking the dishes, tap Done and the robot performs its next task.
  • Page 21 KettyBot Operation Guide Step 1 Tap Cruise on the main interface. The Cruise Mode interface is shown below. The cruise route is shown in blue on the map. Shortcut buttons on the Cruise Mode interface are explained below. Button Description Cruise Settings Set the cruise voice, cruise music, cruise speed, etc.
  • Page 22: Guiding Mode

    KettyBot Operation Guide Cruise Settings Description Cruise voice Choose whether to enable Cruise voice. If enabled, the selected custom voice will be played during cruises. Custom voices can be configured via the Business Management Platform. Playback interval Set the playback interval for voices during cruises. Play music when cruising Choose whether to enable Play music when cruising.
  • Page 23 KettyBot Operation Guide The Escorting Mode interface is shown below. Shortcut buttons on the Escorting Mode interface are explained below. Button Description Set guiding voice, guiding music, etc. Initiate a voice command. For example, if you say "go to XXX", the robot will automatically go there.
  • Page 24 KettyBot Operation Guide Escorting Settings Description Broadcast the greeting Choose whether to enable Broadcast the greeting voice while the robot voice while the robot is is stationary. stationary If it is enabled and the robot is idle in Guiding mode , the selected custom voice will be played when a person is detected in front of the robot by the Lidar.
  • Page 25: Customer Attraction Mode

    KettyBot Operation Guide Playback duration after Set the stay time after ushered arrival. escort arrival If Done is not tapped within the stay time after ushered arrival at the destination, the robot will automatically complete the task and return to the greeting location.
  • Page 26 KettyBot Operation Guide The Customer Attraction Mode interface is shown below. Shortcut buttons on the Customer Attraction Mode interface are explained below. Button Description Set the voice for customer attraction, customer attraction music, customer attraction area, and voice interaction. See the table below for details. The Customer Attraction Settings interface and descriptions of the settings are shown below.
  • Page 27 KettyBot Operation Guide Play music when heading Choose whether to enable Play music when heading for the attraction for the attraction area area. If enabled, the selected music will be played when the robot heads for the attraction area. If no music is available, you may scan the QR code in the Settings >...
  • Page 28: Birthday Mode

    KettyBot Operation Guide 3.3.6 Birthday Mode In Birthday Mode, the robot delivers gifts and plays birthday songs for customers who celebrate their birthdays. Step 1 Tap Birthday on the main interface. The Birthday Mode interface is shown below. Shortcut buttons on the Birthday Mode interface are explained below. Button Description Set the music played during and after delivery in Birthday mode.
  • Page 29 KettyBot Operation Guide Note Only a single table number can be selected in Birthday mode. Step 3 Tap Start. The robot arrives at the desired table along the predetermined path, and plays songs in the set playlist for Birthday Mode. Step 4 Tap Done after the task is completed.
  • Page 30: Dish-Return Mode

    KettyBot Operation Guide Button Description Modify task Tap to modify the table number of delivery. Pick up in advance Tap to pick up the dishes in advance and return to the pickup location. Cancel all Tap to cancel the delivery task without returning to the pickup location. Return Tap to return to the pickup location.
  • Page 31 KettyBot Operation Guide Dish-Return Settings Description Voice for arrival at stay Choose whether to enable Voice for arrival at stay location. location If enabled, the selected custom voice will be played when the robot arrives at the stay location (desired table). You can select multiple voice announcements for the robot to play randomly every time the robot arrives at a stay location.
  • Page 32 KettyBot Operation Guide Dish-Return Settings Description Number of Stays Choose whether to enable Number of Stays. If enabled, you can set the number of tables that the robot will collect dishes from at a time. You may turn on this function when the robot serves a larger number of tables.
  • Page 33: Settings

    KettyBot Operation Guide 3.4 Settings Settings Description Basic settings Set screen brightness and language. Network Settings Set up the network connection. You can choose the cellular network or Wi-Fi network. The robot will connect to the Wi-Fi network first if both cellular and Wi-Fi networks are available.
  • Page 34: Map Settings

    Displays company service information, such as official website, robot operation guide, etc. Debug Debugging robot parameters (for technical engineers only). Pudu shall not be held responsible for any accident caused by unauthorized operation. 3.4.1 Map Settings KettyBot allows you to create and modify maps on the robot itself. You can create or modify maps directly on the robot without using any mapping tools.
  • Page 35 KettyBot Operation Guide Operational steps Step 1 Select Edit Map in the Settings > Map Settings interface and enter the authorization code. The Edit Map interface is shown below. Step 2 Move the robot to a position right under the ceiling marker. Step 3 Tap New Map, select Positioning on the Ceiling and then tap Next.
  • Page 36 KettyBot Operation Guide If you need to set more than one start point, you may place the robot under a different ceiling marker and tap Add the start point. Step 4 Move the robot along the desired route, which will be recorded by the robot. When the route recording completes, return the robot to the start point before tapping Finish Mapping.
  • Page 37 KettyBot Operation Guide Function Location Description Pick-up Location This location has to be set up for delivery. This is where the robot picks up food. You may set up multiple pick-up locations according to your actual needs. Greeting Location This location has to be set up for customer attraction or greeting. You may set up multiple greeting locations according to your actual needs.
  • Page 38: Cellular Network

    If the path the robot is traveling on is wider than 1.6 m (5.25ft), it will be identified by the robot as a two-way path and you need to set it up. Step 10 Tap Finish to upload the map to the Pudu Cloud Platform. The robot can then use this map for delivery, customer attraction, etc.
  • Page 39: Install A Sim Card

    KettyBot Operation Guide 3.4.2.1 Install a SIM Card Step 1 Remove the cover of the SIM card slot with a hex key. Step 2 Insert a SIM card and reinstall the cover. 3.4.3 Turn on Cellular Network Turn on Cellular Network in the Settings > Network Settings interface. A 4G signal symbol will appear on the top bar.
  • Page 40: Docking Instructions

    KettyBot Operation Guide Note The charging pile is an optional accessory and can be purchased separately. 3.6 Docking Instructions KettyBot supports three docking modes. In actual scenarios where multiple robots cooperate, users can select any docking mode during mapping. This section only covers the description of the three docking modes.
  • Page 41: Troubleshooting

    KettyBot Operation Guide 4. Troubleshooting 4.1 Troubles during Operation Troubles The following errors may be reported during the robot operation:  Motor parameters error  Sensor parameters error  Sensor connection error  Motor rotation anomaly Solution Step 1 Following the prompts on the screen, tap OK or Continue operation to see if the robot can continue operation.
  • Page 42: Power-On Failure

    KettyBot Operation Guide  Check if the charger indicator is on. If not, the charging failure may be caused by a damaged charger. Please contact our technical engineers in time. 4.4 Power-on Failure Troubles Power-on failure Solution  If the battery is low, please charge the robot. ...
  • Page 43: Maintenance And Care

    KettyBot Operation Guide 5. Maintenance and Care 5.1 Component Maintenance Components Robot Status Inspection Interval Method Trays, drive wheels, and Powered off Weekly Wipe the surface with a auxiliary wheels clean cloth. Vision sensor, front Powered off Weekly Use a clean cloth or lens positioning camera, cleanser for the cleaning.
  • Page 44: After-Sales Service Policies

    Product serial number, factory label and other marks are not torn or altered. e. Valid proof of purchase, receipt and tracking number should be provided. f. Damaged spare parts replaced in the warranty shall be owned by Pudu Robotics. Out of Warranty The distributors shall pay for the maintenance spare parts and are responsible for the maintenance of end-user, PUDU provides free technical support;...
  • Page 45: Contact Information

    KettyBot Operation Guide Contact information  Please contact the local regional technical support first to solve your after-sales problems, or contact Pudu Robotics headquarters.  PUDU Service Email: techservice@pudutech.com.  PUDU Hotline: +86 755-86952935. Version: V9.9 Operation Guide...
  • Page 46: Compliance Information

    7. Compliance Information 7.1 Federal Communications Commission Compliance Statement The following information applies to Pudu technology. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 47 KettyBot Operation Guide centers in order to conserve natural resources. Each country should have its collection centers for electrical and electronic equipment recycling. For information about your recycling drop off area, please contact your related electrical and electronic equipment waste management authority, your local city office, or your house hold waste disposal service.

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