EUFY Omni E28 Instructions Manual
  1. Manuals
  2. Brands
  3. EUFY Manuals
  4. Vacuum Cleaner
  5. Omni E28
  6. Instructions manual
EUFY Omni E28 Instructions Manual

EUFY Omni E28 Instructions Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
1. About your Omni E28
1.1 What's in the Box
1.2 Overview
1.3 Button Controls
1.4 LED Indication
2. Preparing Your Omni E28
2.1 Install the Omni Station
2.2 Charge Your RoboVac
2.3 Download the App
2.4 Reset the Wi-Fi Connection
3. Using Your Omni E28
3.1 Important Tips Before Use
3.2 Mapping
3.3 Set Up No-Go Zone and No-Mop Zone
3.4 Schedule Cleaning
3.5 Select a Cleaning Mode
4. Using the Mopping System
5. Using RoboVac with Alexa, Siri, or Google Assistant Compatible
Devices
6. Enabling / Disabling Child Safety Lock
7. Using the Portbale Deep Cleaner
7.1 Preparing Your Portable Deep Cleaner
7.2 Start Cleaning
7.3 Enabling Self-cleaning Mode
7.4 After Use
8. Cleaning and Maintenance
8.1 Clean the Dustbin and Filter
8.2 Clean the Rolling Brush
8.3 Clean the Side Brush and CornerRover Arm
8.4 Clean the Sensors, Cameras, and Charging Pins
8.5 Clean the Dirty Water Tank
8.6 Clean the Cleaning Tray
9. Troubleshooting
10. Specifications
11. Customer Service

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Omni E28 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for EUFY Omni E28

Summary of Contents for EUFY Omni E28

  • Page 1 1. About your Omni E28 1.1 What's in the Box 1.2 Overview 1.3 Button Controls 1.4 LED Indication 2. Preparing Your Omni E28 2.1 Install the Omni Station 2.2 Charge Your RoboVac 2.3 Download the App 2.4 Reset the Wi-Fi Connection 3.
  • Page 2 1. About your Omni E28 1.1 What's in the Box Portable Deep Cleaner Omni Station Robot Vaccum Cleaner Fabric Cleaner (RoboVac) Detachable Base Quick Start Guide Safety Sheet Floor Cleaner 1.2 Overview ❸ ❷ ❶ ❶ RGB Camera+ LED Light ❷...
  • Page 3 ❺ ❹ ❻ ❶ ❼ Detachable Mopping Roller ❷ Drop Sensors (×6) ❽ ❸ Wheels (×2) ❾ ❹ ❸ CornerRover Arm ❺ ❷ Carpet Detection Sensor ❻ ❶ Swivel Wheel ❼ Side Brush ❽ DuoSpiral™ Brushes ❾ Brush Guard ❸ ❶...

  • Page 4: Button Controls

    ❶ Self-cleaning Button • Press to enable self-cleaning of the ❸ Portable Deep Cleaner ❷ Spray Trigger • Press and hold to dispense water ❸ ❹ ❷ Nozzle ❺ ❹ Power Button ❶ • Press to power on or o the Portable Deep Cleaner ❺...

  • Page 5: Led Indication

    1.4 LED Indication You can see the status of RoboVac, OmniStation and Portable Deep Cleaner from the LED indicators. LED Indication Description Status Pulsing white Powered On Steady white Working normally Breathing red Low battery RoboVac • Low battery Steady red •...
  • Page 6 2. Preparing Your Omni E28 2.1 Install the Omni Station 1. Add the Floor Cleaner to the Omni Station. 2. Assemble the Portable Deep Cleaner onto the Omni Station. 3. Install the detachable base by pressing down both sides of it firmly.
  • Page 7 • Make sure the detachable base is seamlessly connected to the Omni Station, otherwise the robot will fail to return to the Omni Station smoothly. 4. Place the Omni Station in a location that has strong Wi-Fi signal and the robot can easily access. It is recommended to place it against a wall and on a hard, level surface.

  • Page 8: Charge Your Robovac

    6. Reinstall the clean water tank. Ensure that both the clean water tank and dirty water tank are securely locked; otherwise the station will not operate normally during subsequent use. 2.2 Charge Your RoboVac 1. Remove the foam blocks and all the protective films on RoboVac. ❶...

  • Page 9: Download The App

    1. Download the app from the App Store (iOS devices) or Google Play (Android devices). You can also get the app by scanning the QR code printed on the Quick Start Guide (included in the package). 2. Open the app, create a new account or log into your own eufy account. 3. Tap the “+” icon to add the device.

  • Page 10: Important Tips Before Use

    C. Before mapping, it is strongly recommended to place physical barriers in front of fireplaces and certain areas (i.e. air vents) that may cause damage to the robot if entered. For future use, set up virtual boundaries in the eufy app to prevent the robot from falling down staircases.
  • Page 11 3.2 Mapping This feature is designed to help your robot e ciently learn the layout of your home, ensuring thorough and systematic cleaning. By creating a detailed floor plan, your robot can navigate and clean with precision. To maximize the e ciency and accuracy of the mapping process, please follow these steps: •...

  • Page 12: Schedule Cleaning

    3.3 Set Up No-Go Zone and No-Mop Zone With the eufy app, you can set up a “No-Go Zone” or “No-Mop Zone” as a restricted area. This eliminates the need to use physical barriers, including boundary strips. This feature is only designed for dividing the cleaning zones, not for isolating hazardous areas.

  • Page 13: Select A Cleaning Mode

    After startup, RoboVac moves from the Omni Station and automatically determines its cleaning route. When cleaning is finished, RoboVac automatically returns to the Omni Station. • To pause cleaning, tap "Pause" in the eufy app, or press the power button on RoboVac.
  • Page 14 • It is recommended that RoboVac moves from the Omni Station to start room cleaning. 3.5.3 Zone Cleaning Mode In this mode, you can set up a cleaning zone and customize its size in the eufy app, RoboVac will clean the selected zone only.
  • Page 15 • To control your RoboVac with Siri, make sure you have an iPhone or iPad running a recent version of iOS. To control RoboVac with Alexa, Siri, or Google Assistant: 1. Click on the top left corner of eufy app's main interface, then find "Smart Integrations" in the dropdown menu. 2. Follow the on-screen instructions to complete the setup.
  • Page 16 7. Using the Portbale Deep Cleaner 7.1 Preparing Your Portable Deep Cleaner 1. Unplug the Omni Station, then remove the cleaner's cover and detach the cleaner from the Omni Station. 2. Move the cleaner to the area that needs cleaning, then connect it to a power source.

  • Page 17: Start Cleaning

    7.2 Start Cleaning 1. Remove the nozzle from the slot, then unwind the coiled water hose from the cleaner. ❶ ❷ 2. Spray an appropriate amount of fabric cleaner onto the stain and let it sit for 1 minute. 1 min 3.

  • Page 18: After Use

    • After cleaning, allow the cleaner to run for an additional 5 seconds before turning it o . This will enable the fan to extract any remaining water from the hose. 7.3 Enabling Self-cleaning Mode After cleaning, press the self-cleaning button to automatically clean the inside of the hose and the nozzle. •...
  • Page 19 2. Gently place the cleaner back on the station, and place the cover on and ensure it is securely positioned in the slot. • When the Portable Deep Cleaner is back in the station, remember to connect the Omni Station to a power source so that RoboVac can function normally in subsequent use.

  • Page 20: Cleaning And Maintenance

    8. Cleaning and Maintenance Prior to cleaning and maintaining, power o the device and unplug the power adapter. Any other servicing should be performed by an authorized service representative. For optimal performance, follow the instructions below to clean and maintain E28 regularly. The cleaning and replacement frequency will depend on your usage habits.
  • Page 21 8.1 Clean the Dustbin and Filter ❶ Open the top cover and take out the Dustbin. ❷ Pull the release latch to open the cover. Take out the filter. ❸ Empty the dustbin. ❹ Tap the filter to remove dust. ❺...

  • Page 22: Clean The Rolling Brush

    8.2 Clean the Rolling Brush ❶ Push the release tabs to unlock the brush guard. ❷ Push the side of one rolling brush inward and gently flip it up. ❸ Gently twist and pull out the rolling brush. ❹ Push the side of the other rolling brush inward and gently flip it up. ❺...
  • Page 23 8.3 Clean the Side Brush and CornerRover Arm Foreign substances, such as hair, can easily get tangled in the side brush and CornerRover Arm, so it is best to clean them regularly. ❶ Remove the side brush. ❷ Carefully unwind and pull o any hair or substances attached to the side brush and CornerRover Arm. ❸...

  • Page 24: Troubleshooting

    Rinse the cleaning tray thoroughly with water, and clean it with a brush. ❸ Place it back into the Omni Station. ❶ ❷ ❸ 9. Troubleshooting When an error occurs, please refer to the in-app instructions for solutions. If the problem persists, please contact support@eufy.com for help.

  • Page 25: Specifications

    10. Specifications Dimensions 346*327*111mm Weight 11.46 lb Battery Li-ion 5200mAh DC14.6 Input 20V⎓1.8A Charging Time 3.5h Clean Water Tank 120ml Dirty Water Tank 180ml Dimensions 371.5*484*464mm Weight 21.38 lb US/JP/KR/CA Version: 100-127V, 50-60Hz; Input EU/UK/AU/MEA Version: 220-240V, 50-60Hz; Power (Dry and 130W charge) Power (Dust...

  • Page 26: Customer Service

    (DE) +49 (0) 69 9579 7960 (JP) +81 03 4455 7823 For video tutorials, FAQs, warranty policies, and more information, please visit https://support.eufy.com/ Hereby, Anker Innovations Limited declares that this device is in compliance with The Product Security and Telecommunications Infrastructure (Security Requirements for Relevant Connectable Products) Regulations 2023.

Table of Contents