EUFY E20 Manual
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EUFY E20 Manual

EUFY E20 Manual

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1. About Your Robot Vacuum 3-in-1 E20
1.1 What's in the Box
1.2 Overview
1.3 Button Controls
1.4 LED Indication
2. Preparing Your Robot Vacuum 3-in-1 E20
2.1 Important Tips Before Use
2.2 Prepare the Robot
2.3 Connect to Power Supply
2.4 Place the Self-Empty Station
2.5 Charge the Robot
3. Using Your Robot with the eufy Clean App
3.1 Download the App
3.2 Quick Mapping before First Use
3.3 Set Up No-Go Zone
3.4 Editing Carpets
3.5 Schedule Cleaning
3.6 Select a Cleaning Mode
3.7 Selecting a Suction Power Level
4. Using Your Robot with Apple Siri / Amazon Alexa / The Google
Assistant
5. Using Your Cordless Stick Vacuum
5.1 Detach the Cordless Stick Vacuum
5.2 Install a Vacuum Cleaner Head
5.3 Start / Pause Cleaning
5.4 Charge the Cordless Stick Vacuum
6. Auto Dust Collection
7. Enabling / Disabling Child Safety Lock
8. Cleaning and Maintenance
8.1 Recommended Cleaning and Replacement Frequency
8.2 Clean the Dust Bin, Filter and Jet Cyclone
8.3 Clean the Rolling Brush
8.4 Clean the Side Brush
8.5 Clean the Floor Brush
8.6 Clean the Sensors and Charging Contact Pins
8.7 Clean the Swivel Wheel
8.8 Replace the Dust Bag

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Summary of Contents for EUFY E20

  • Page 1 2.2 Prepare the Robot 2.3 Connect to Power Supply 2.4 Place the Self-Empty Station 2.5 Charge the Robot 3. Using Your Robot with the eufy Clean App 3.1 Download the App 3.2 Quick Mapping before First Use 3.3 Set Up No-Go Zone 3.4 Editing Carpets...
  • Page 2 9. Troubleshooting 10. Specifications 11. Warranty...
  • Page 3 2 in 1 Combination Tool Dock Assist Mat Documents Note: Should you encounter any issues such as damaged packaging, missing accessories, or signs of use, please contact eufy support immediately. We are committed to resolving your concerns promptly and ensuring your satisfaction.
  • Page 4 1.2 Overview ⓬ ❸ ❶ ⓫ ❷ ❹ ❿ ❾ ❺ ❽ ❻ ❼ ❶ ❼ Navigation LiDAR Dust Outlet ❷ ❽ Start / Pause Button Cordless Stick Vacuum ❸ ❾ Suction Mode Button Line Laser Sensor ❹ ❿ Recharge Button Bumper ❺...
  • Page 5 ❶ ❺ ❷ ❸ ❻ ❼ ❽ ❹ ❶ ❺ Dust Inlet Power / Mode Button ❷ ❻ Dust Bin Power / Mode Indicator ❸ ❼ High-Performance Filter Handle ❹ ❽ Jet Cyclone Battery ❶ ❼ ❽ ❷ ❹ ❾ ❺...

  • Page 6: Button Controls

    1.3 Button Controls • Press to power on • Press for 10 seconds to power off • Press to start / pause cleaning • Press to switch suction modes: ECO, Standard, Turbo, and Maximum • Press for 3 seconds to indicate the battery level on the Cordless Stick Vacuum •...

  • Page 7: Led Indication

    1.4 LED Indication Robot & Cordless Stick Vacuum LED Indicators LED Indication Status / Battery Level When in use 75% to 100% 50% to 75% Steady green 25% to 50% 15% to 25% Steady yellow 13% to 15% Flashing yellow 5% to 13% Flashing red <5%...

  • Page 8: Important Tips Before Use

    0.98 in (25 mm). C. It is strongly recommended to place physical barriers or set a “No-Go” zone via the eufy clean app in front of fireplaces and certain areas (i.e. air vents) that may cause damage to the robot if entered.

  • Page 9: Connect To Power Supply

    2.2 Prepare the Robot 1. Before using, remove stickers, laser protection film, and foam packaging from the Robot. 2. Make sure the brush is correctly installed based on the diagram below. You will hear a "click" when the side brushes are in place. ➁...
  • Page 10 2.4 Place the Self-Empty Station Place the Self-Empty Station against a wall and on a hard, level surface, and install the dock assist mat under the Self-Empty Station. Place the Self-Empty Station in a location that has strong Wi-Fi signal and the Robot can easily access.

  • Page 11: Download The App

    • The 2.4GHz band wireless signal is enabled on your wireless router. 3.1 Download the App 1. Download the eufy Clean app from the App Store (iOS devices) or Google Play (Android devices), or by clicking this link: https://dl-eufy.eufylife.com/qcdl/index.html?flow=eufy. 2. Open the app and create a user account.
  • Page 12 3.3 Set Up No-Go Zone With the eufy Clean app, you can set up a “No-Go Zone” as a restricted area, which the robot will not enter the zone to vacuum. This eliminates the need to use physical barriers, including boundary strips. This feature is only...
  • Page 13 To protect your carpets and ensure efficient cleaning, please customize the settings for different types of carpets in the eufy Clean app. The Robot will not enter the zone with carpets thicker than 0.98 in (25 mm). • Tap Edit Map > Edit Carpet to complete the setup.

  • Page 14: Select A Cleaning Mode

    3.6.2 Room Cleaning In this mode, you can select the specific room that requires cleaning in the eufy Clean app. You can set the suction power and cleaning times of each room. The robot will clean the selected rooms only and return to the Self-Empty...
  • Page 15 3.6.3 Zone Cleaning In this mode, you can set up a cleaning zone and customize its size in the eufy Clean app, and the robot will clean the selected zone only. 3.7 Selecting a Suction Power Level In the eufy Clean app, select a suction power level according to your needs: ECO, Standard (Default), Turbo, and Maximum.

  • Page 16: Using Your Cordless Stick Vacuum

    To control the robot with Apple Siri, Amazon Alexa or the Google Assistant: 1. Open the eufy Clean app and find “Smart Integrations” in the top left. 2. Follow the on-screen instructions to complete the setup.
  • Page 17 5.2 Install a Vacuum Cleaner Head Select and install a vacuum cleaner head to the Cordless Stick Vacuum. Adjust the length carefully to avoid pinching your hand. ➀ ➁ ➂ Click ➁ ➀ ➁ ➀ Click 5.3 Start / Pause Cleaning Press for 2 seconds to start or pause cleaning.

  • Page 18: Cleaning And Maintenance

    • To disable the child safety lock, press and hold and the button simultaneously for 3 seconds again. • This function is also available in the eufy Clean app. 8. Cleaning and Maintenance Prior to cleaning and maintaining, turn off the device and unplug the power cord.
  • Page 19 8.1 Recommended Cleaning and Replacement Frequency Part Cleaning Frequency RReplacement Frequency Dust Bin Every 2 months Every 6 months High-Performance Filter Every 1.5 months (or when visibly worn) Jet Cyclone Every 1.5 months Every 3 months Side Brush Every 1.5 months (or when visibly worn) Every 6 months Brush Guard...
  • Page 20 3. Rotate the filter and the sponge to the unlock position and remove it. ➀ ➁ ➂ 4. Remove the debris from the jet cyclone. Open the silicone lid on the bottom of the jet cyclone, and knock the debris inside the cyclone out. ➀...

  • Page 21: Clean The Rolling Brush

    6. Reinstall the filter, the sponge and the dust bin. ➃ ➂ ➁ ➀ • Do not use a brush, hot water, or any detergent to clean the filter. • Do not use the filter if it is not completely dry, otherwise it may affect the cleaning performance. •...
  • Page 22 8.4 Clean the Side Brush Foreign substances, such as hair, can easily get tangled in the side brush, so it is best to clean it regularly. 1. Remove the side brush. 2. Carefully unwind and pull off any hair or substances that are wrapped between the robot and the side brushes. 3.

  • Page 23: Clean The Swivel Wheel

    8.7 Clean the Swivel Wheel Hair or dust particles can easily get entangled in the swivel wheel. Be sure to clean the wheel periodically and as needed. 1. Pull out the swivel wheel with a tool (such as a screwdriver). 2.

  • Page 24: Troubleshooting

    9. Troubleshooting When an error occurs, please refer to the in-app instructions for solutions. If the problem persists, please contact support@eufy.com for help. 10. Specifications Dimensions 350*350*118mm Weight 2.25kg 16V ⎓ 2A, 32W Battery 4200mAh, 14.8V Input Power Robot ECO suction: Up to 180 minutes...

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