EUFY RoboVac - Vacuum Cleaning Robot Manual

Also See for RoboVac:

Owner's manual (58 pages)

Quick start manual (11 pages)

Owner's manual (24 pages)

Table of Contents

Contents

1 About Your Product
2 Using Your Device
3 Cleaning and Maintenance
4 Troubleshooting
5 Error Tones
6 Specifications
7 Important Safety Instructions
8 Customer Service
9 Documents / Resources
- 9.1 References
- 9.2 Download manual

EUFY RoboVac - Vacuum Cleaning Robot Manual

About Your Product

What's in the Box

Device Anatomy

Top & Side

Device Anatomy - Top & Side

Bottom

Device Anatomy - Bottom

Dust Collector

Device Anatomy - Dust Collector

Suction Inlet

Device Anatomy - Suction Inlet

Charging Base

Device Anatomy - Charging Base

Remote Control

Device Anatomy - Remote Control

Start Auto cleaning
Start Auto cleaning
Stop cleaning
Start Spot cleaning
Start Edge cleaning
Adjust time
Adjust suction power level in Auto/Single Room Cleaning mode
Control cleaning direction manually
Adjust the hour and minute
Start Single Room cleaning
Return RoboVac to Charging Base
Schedule Auto cleaning start time

Remote Control Display

Device Anatomy - Remote Control Display

Returning to Charging Base
Auto cleaning mode selected
Spot cleaning mode selected
Edge cleaning mode selected
Single Room cleaning mode selected
Clock
Standard suction power enabled
BoostIQ dynamic suction power enabled
Max suction power enabled
Scheduled cleaning time

information Install 2 AAA batteries before using the remote control for the first time. Make sure the positive and negative ends are facing the correct polarity direction as marked in the battery compartment.

LED Indication

You can see the status of RoboVac from the LED indicator.

(Status Light)	Status
Breathing orange	Charging
Solid blue	Standby / Cleaning / Fully charged
Solid orange	Low power and returning to Charging Base
Off	RoboVac is off. To conserve power, the light automatically turns off when RoboVac is not docked to the Charging Base and has been inactive for 1 minute.
Flashing / Solid red + Beeping	RoboVac has an error. Refer to the "Troubleshooting>Error Tone" section in this manual for solutions.

Using Your Device

Important Tips Before Use

Remove power cords and small objects from the floor that may entangle RoboVac. Use the provided cable ties to organize your wires and power cords.
Fold tasseled edges of area rugs underneath to prevent tangling RoboVac. Avoid cleaning very dark-colored high-pile rugs or rugs thicker than 1.02 in/26 mm as they may cause RoboVac to malfunction.
We strongly recommend placing physical barriers in front of fireplaces and certain areas (i.e. air vents) that may cause damage to RoboVac if entered.
Keep RoboVac away from wet areas during cleaning.
RoboVac may climb on top of objects less than 0.63 in/16 mm in height. Remove these objects if possible.
Anti-drop sensors prevent RoboVac from tumbling down stairs and steep drops. They may work less effectively if dirty or used on reflective/very dark-colored floors. It is recommended to place physical barriers to block off areas where RoboVac may fall, such as stairs covered by carpets or the rounded edges of wood floors.

Preparation

Install the side brushes before use.
Turn on the main power switch on the bottom of RoboVac.

information Remove the sticker next to the power switch, and the foam blocks beside the bumper before use.

Place the Charging Base on a hard, level surface and against a wall.
Remove objects within 3 ft/1 m of the left and right side and within 6 ft/2 m of the front of the Charging Base. If you cannot remove the objects, check whether RoboVac can return to the Charging Base normally; if not, contact eufy customer service for help.
Connect the round connector of the adapter into the power socket on the Charging Base and the other end into a wall outlet.
- When the Charging Base connects to AC power, the LED indicator on the Charging Base is SOLID WHITE.

information

Install the Charging Base in a location that RoboVac can easily access. It is recommended to place the Charging Base against a wall, and on a hard-level surface rather than on rugs or carpets.
Always keep the Charging Base plugged in, otherwise RoboVac will not automatically return to it.

Charge Your Unit

RoboVac has a pre-installed rechargeable battery that has to be fully charged before use.
RoboVac returns to the Charging Base at the end of a cleaning cycle or when its battery is running low.

Using Your Device - Charging Your Unit
Method 1: Attach RoboVac to the Charging Base by aligning its charging pins with the charging pins on the base.

Method 2: Press on the remote control to return RoboVac to the Charging Base.

information Turn off the main power switch if RoboVac will not be used for a long period of time. To preserve the battery's lifespan, recharge at least once every 6 months.

Start/Stop Cleaning

information Make sure the main power switch on the bottom of RoboVac is turned on before use.

Press on RoboVac or on the remote control to start cleaning in Auto Mode.
Press on RoboVac or on the remote control to stop cleaning.

Select a Cleaning Mode

Auto cleaning
RoboVac optimizes its cleaning path by selecting different cleaning modes automatically until cleaning is complete. This is the most commonly used cleaning mode.
Press on RoboVac or on the remote control to start cleaning in Auto Mode.

information

RoboVac will return to the Charging Base automatically when the battery level becomes low or when RoboVac finishes cleaning.
By default, RoboVac starts in Auto cleaning mode when it is turned on.

BoostIQ Feature
When the BoostIQ feature is enabled, RoboVac will automatically increase the suction power if it detects stronger power is needed to ensure the best clean. BoostIQ is ideal for cleaning thicker carpets and hard-to-sweep messes, which will reduce the total cleaning time, but increase the noise level. If the vacuuming noise caused by BoostIQ disturbs you, you can disable this feature. This feature only works in Auto and Single Room cleaning modes.
In Auto or Single Room cleaning mode, press on the remote control repeatedly to adjust the suction power level.

The corresponding icon is displayed on the remote control.

Icon	Suction Power Level
Standard	Standard power
BoostIQ	Automatically switches between Standard and Enhanced power (default)
Max	Maximum power

information When RoboVac starts cleaning in Auto or Single Room mode the next time, it will clean according to the suction power level you previously selected.

Spot cleaning
RoboVac intensively cleans a specific area in a spiral, useful if there is a concentrated area of dust or debris. In Spot mode, RoboVac will stop cleaning after 2 minutes.
Press on the remote control to start cleaning in Spot mode.
Edge cleaning
RoboVac reduces its speed when it detects a wall and then follows the wall to ensure the edge is cleaned thoroughly. In Edge mode, RoboVac will clean for 20 minutes and return to the Charging Base.
Press on the remote control to start cleaning in Edge mode.
Single Room cleaning
RoboVac intensively cleans one single room and stops after 30 minutes. Select this mode only when one specific room needs to be cleaned. Make sure to confine RoboVac to the room by closing the door.
Press on the remote control to start cleaning in Single Room Mode.
Manual cleaning
You can direct RoboVac to clean a particular area by using the directional buttons on the remote control.

Set Time and Scheduled Cleaning

Set Time

information Make sure the time is set correctly to your local time before setting a scheduled cleaning.

Using Your Device - Setting the Time

Make sure the main power switch on the bottom of RoboVac is turned on.
Press on the remote control. The time will blink on the display.
Press to set the "hour" and "minute".
Note: Make sure AM/PM is set correctly.
Press or to save the setting. RoboVac will BEEP ONCE to indicate the time has been set.

information To ensure the time is set successfully, make sure RoboVac is turned on. You will hear a beep when the time has been set.

Set a Scheduled Cleaning

You can schedule RoboVac to start cleaning at a specified time.
Note: Before setting a scheduled cleaning, make sure the time has been set correctly to your local time; refer to the previous section "Set Time" for how to set the time.
Using Your Device - Setting a Scheduled Cleaning

Make sure the main power switch on the bottom of RoboVac is turned on.
Press on the remote control. will blink on the display.
Press to set the "hour" and "minute".
Note: Make sure AM/PM is set correctly.
Press or to save the setting. RoboVac will BEEP ONCE to indicate the schedule has been set.
To cancel a previously scheduled cleaning, press and hold for 3 seconds until RoboVac beeps twice and disappears.

information To ensure the schedule is set successfully, make sure RoboVac is turned on. You will hear a beep when the schedule has been set.

Cleaning and Maintenance

For optimal performance, follow the instructions below to clean and maintain RoboVac regularly. The cleaning/replacement frequency will depend on your usage habits of RoboVac.

Recommended cleaning/replacement frequency:
RoboVac Part	Cleaning Frequency	Replacement Frequency
Dust Collector	After each use	-
Filters	Once every week	Every 2 months
Rolling Brush	Once every week	Every 6-12 months
Side Brushes	Once every month	Every 3-6 months (or when visibly worn)
Brush Guard	Once every month	Every 3-6 months (or when the silicone rubber strip on the brush guard becomes visibly worn)
Sensors	Once every month	-
Charging Pins	Once every month	-
Swivel Wheel	Once every month	-

Clean the Dust Collector and Filters

Press the dust collector release button to pull the dust collector out.
Open and empty the dust collector.
Remove the pre-filter by pulling the hooks as shown. Be careful not to pull the hook with too much force as it may damage the pre-filter.
Carefully remove the foam filter and high-performance filter.
Clean the dust collector and filters with a vacuum cleaner or a cleaning brush.
Put the filters and pre-filter back together in the dust collector.
Push the dust collector back into the main unit.

information

You can wash the dust collector, pre-filter and foam filter with water. Be sure to wash them with care and air-dry them thoroughly before reassembling.
Do not wash the high-performance filter with water, as it may damage the filter and reduce the suction power.

Clean the Rolling Brush

Pull on the release tabs to unlock the brush guard as shown.
Lift the rolling brush to remove.
Clean the rolling brush with the provided cleaning tool or a vacuum cleaner.
Reinstall the rolling brush by inserting the fixed protruding end first and then clicking into place.
Press down to snap the brush guard into place.

Clean the Side Brushes

Foreign substances, such as hair, can easily get tangled in the side brushes, and dirt may adhere to them. Be sure to clean them regularly.

Remove the side brushes.
Carefully unwind and pull off any hair or string that is wrapped between the main unit and the side brushes.
Use a cloth dampened with warm water to remove dust from the brushes or to gently reshape them.

information Only use the side brushes when they are completely dry.

Replace the Side Brushes

Cleaning and Maintenance - Replacing Side Brushes
The side brushes may become bent or damaged after being used for a period of time. Follow the instructions above to replace them.
Pull off the old side brushes and snap the new ones into place until you hear a click.

Clean the Bumper/Sensors and Charging Pins

To maintain the best performance, clean the bumper, sensors and charging pins regularly.

Dust off the bumper, sensors and charging contact pins using a cloth or cleaning brush.

Clean the Swivel Wheel

Hair or dust particles can easily get entangled in the swivel wheel. Be sure to clean the swivel wheel periodically and as needed.

Pull out the swivel wheel.
Clean any hair or debris wrapped around the wheel or entangled inside the wheel cavity.
Reinstall the wheel and push in until it clicks into place.

information

You can clean the swivel wheel with water.
Use the swivel wheel only when it is completely dry.

Troubleshooting

Frequently asked questions
The solutions below are for general questions. If your problem persists, visit www.eufylife.com or contact support@eufylife.com for help.

Problems	Solutions
The unit cannot be activated	Make sure the main power switch is in the ON position. Make sure the battery is fully charged. Replace the batteries (2 AAA) in the remote control. Make sure the remote control is within range (16 ft/5 m) of RoboVac. If you still have trouble, turn off the main power switch and then turn it back on.
The remote control does not work	Replace the batteries in the remote control. Make sure RoboVac is turned on and fully charged.
The unit stops working suddenly	Check if RoboVac is trapped or stuck on an obstacle. Check if the battery level is too low. Check the "Error Tones" section to find the solution. If you still have trouble, turn off the main power switch, wait for 2 seconds, and then turn it back on.
You cannot schedule cleanings	Make sure the main power switch on the bottom of RoboVac is turned on. Make sure the time, time of day (AM/PM), and the scheduled time have been set correctly. Check if RoboVac's power is too low to start cleaning.
Suction power is weak	Check if any obstructions are blocking the suction inlet. Empty the dust collector. Clean the filters with a vacuum cleaner or a cleaning brush. Check if the filters are wet due to water or other liquid on the floor. Air-dry the filters completely before use.
The unit cannot be charged	Check if the indicator on the Charging Base lights up. If not, contact the eufy service center to repair or replace the Charging Base Check if the indicator on RoboVac is solid red and there is no beep during charging. If yes, it indicates the battery has failed. Reinstall the battery, then turn RoboVac on and off. If the problem persists, contact the eufy service center to repair or replace the battery.. Dust off the charging contact pins with a dry cloth. Check if you can hear a beep when RoboVac is docked onto the Charging Base. If not, contact the eufy service center to repair or replace the Charging Base.
Device cannot return to the Charging Base	Remove objects within 3 ft/1 m to the left and right side and within 6 ft/2 m of the front of the Charging Base. Check if the indicator on RoboVac is solid red and there is no beep during charging. If yes, it indicates the battery has failed. Reinstall the battery, then turn RoboVac on and off. If the problem persists, contact the eufy service center to repair or replace the battery. When RoboVac is in the vicinity of the Charging Base, it will return more quickly. However, if the Charging Base is located far away, RoboVac will need more time to return. Please be patient as it works its way back. Clean the charging contact pins.
The rolling brush does not rotate	Clean the rolling brush. Check if the rolling brush and brush guard have been installed properly.
Device movements or travel path are abnormal	Clean the sensors carefully with a dry cloth. Restart RoboVac by turning the power switch off and on.

Error Tones

When RoboVac is in trouble, it will emit a series of short or long beeps and the red indicator on RoboVac will be solid or flashing.

Flashing red indicator light
Error Tone	Cause	Solution
One beep	RoboVac is stuck and one of the wheels is not making contact with the floor (hanging in mid-air).	Restart cleaning in a new location.
Two beeps	RoboVac's bumper is stuck.	Tap RoboVac's bumper several times to dislodge any debris that may be trapped underneath.
Three beeps	RoboVac can get stuck in the following scenarios: When RoboVac does not have enough power to reverse when on the edge of a staircase that is covered by a rug. When RoboVac tries to reverse due to exposure to strong sunshine, but cannot reverse due to physical barriers in the way. When RoboVac reverses due to exposure to strong sunshine, but continues to be exposed to strong sunshine after reversing for 3 seconds.	Clean the drop sensors gently with a dry cloth. Place RoboVac in a new location. Use a physical barrier to block off the problem area.
Four beeps	RoboVac's power level is too low.	Manually charge RoboVac for at least 5 hours.
Solid red indicator light
Error Tone	Cause	Solution
One beep	RoboVac's left/right wheel is stuck.	Turn off RoboVac and remove any hair or debris from the left/right wheel.
Two beeps	RoboVac's side brush is stuck.	Turn off RoboVac and remove any hair or debris from the side brush.
Three beeps	RoboVac's suction fan is stuck.	Turn off RoboVac, then remove and empty the dust collector. Make sure the suction inlet is not blocked by any hair or debris.
Four beeps	RoboVac's rolling brush is stuck.	Turn off RoboVac and remove any hair or debris from the rolling brush.

Specifications

Input		19 V 0.6 A
Battery Voltage		DC 14.4 V
Power Consumption		25 W
Battery Type		DC 14.4 V Li-ion 2600 mAh
Dust Collector Capacity		0.6 L
Cleaning Time		Max. 100 mins
Charging Time		300 - 360 mins
Charging Temperature		5°C - 40°C
Storage Temperature		-20°C - 60°C
Input	19 V		0.6 A
Output	19 V		0.6 A

Important Safety Instructions

To reduce the risk of injury or damage, read these safety instructions carefully and keep them at hand when setting up, using, and maintaining this device.

WARNING SYMBOLS USED
warning This is the safety alert symbol. This symbol alerts you to potential hazards that could result in property damage and/or serious bodily harm or death.

burn hazard
To reduce the risk of fire or injury:

For household use only.
Use only as described in this manual. Only use attachments recommended by the manufacturer.
Do not unplug the device by pulling on cord. To unplug, grasp the plug, not the cord.
Do not handle the plug or the device with wet hands.
Keep hair, loose clothing, fingers, and all parts of your body away from open and moving parts.
Use extra care when cleaning on stairs.
Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
Do not use the device on wet surfaces.
Do not use without the dust collector and/or filters in place.
Prevent unintentional starting by ensuring the switch is in the offposition before picking up or carrying the device.
Under extreme conditions, liquid may eject from the battery; if this occurs, avoid all contact. If contact accidentally occurs, thoroughly wash with water and soap. If the liquid makes contact with your eyes, seek medical help immediately. Liquid from the battery may cause irritation or burns.
Do not expose the device to fire or excessive temperatures. Exposure to fire or temperatures above 130°C / 265°F may cause explosion.
Follow the charging instructions in this manual and do not charge the battery pack or appliance outside of the temperature range specified. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.
Do not modify or attempt to repair the device except as indicated in the instructions for use and care.
The plug must be removed from the socket-outlet before cleaning or maintaining the device.
The device contains a battery that is only replaceable by a skilled professional.
The device must be disconnected from the supply mains when removing the battery.
Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
The device can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the device in a safe way and understand the hazards involved.
Children should be supervised to ensure they do not play with the device.
Cleaning and maintenance shall not be performed by children without adult supervision.
For the purposes of recharging the battery, only use the detachable power supply unit (US: GSCU0600S019V12E EU: GSCV0600S019V12E UK: GSCB0600S019V12E AU: GSCS0600S019V12E) provided with the device.
The battery must be removed before the device is disposed of. To remove the battery from the device, unscrew the battery cover on the bottom using a screwdriver.
The used battery should be placed in a sealed plastic bag and disposed of safely according to local environmental regulations.
The external flexible cable or cord of the power supply unit cannot be replaced; if the cord is damaged, the power supply unit shall be disposed of.
The device is for indoor use only.
The device is not a toy. Do not sit or stand on the device. Small children and pets should be supervised when the device is operating.
Clean with a cloth dampened with water only.
Do not use the device to pick up anything that is burning or smoking.
Do not use the device to clean up spills of bleach, paint, chemicals, or anything wet.
Before using the device, pick up objects like clothing and loose paper. Lift up cords for blinds or curtains, and move power cords and fragile objects out of the way. If the device passes over a power cord and drags it, an object could be pulled off a table or shelf.
If the room to be cleaned has a balcony, a physical barrier should be used to prevent access to the balcony and to ensure safe operation.
Do not place anything on top of the device.
Be aware that the device moves around on its own. Take care when walking in the area where the device is operating to avoid stepping on it.
Do not operate the device in areas with exposed electrical outlets on the floor.
Do not expose the electronics of the device, its battery, or the integrated Charging Base. There are no user-serviceable parts inside.
Do not use the device on an unfinished, unsealed, waxed or rough floor. It may result in damage to the floor and the device. Use only on hard floor surfaces or low-pile carpet.
The device has been designed to be used on floors without scratching them. We still recommend that you test the device on a small area of the room to be cleaned to ensure no scratches are made before cleaning the whole room.