Do you have a question about the X10 Pro Omni and is the answer not in the manual?
Questions and answers
Jeff Aslakson
February 16, 2025
The dirty water tank does not collect the water; instead the machine just drops the dirty water in the floor-level catch and the dirty water sits at floor level. The machine does not indicate any problem, however. Please advise.
1 comments:
Mr. Anderson
February 16, 2025
The issue may be due to an unstable check valve, causing water from the clean water tank to be continuously siphoned into the cleaning tray. To fix this, try emptying the clean water tank and shaking it vigorously before refilling it. If the leakage persists, replacing the clean water tank with a new one may be necessary.
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2.2 Install the Omni Station 2.3 Charge Your RoboVac 2.4 Auto Recharge and Resume with the Omni Station 3. Using Your X10 Pro Omni with the eufy Clean App 3.1 Download the App 3.2 Reset the Wi-Fi Connection 3.3 Set Up No-Go Zone and No-Mop Zone 3.4 Schedule Cleaning...
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1. About Your X10 Pro Omni 1.1 What's in the box Omni Station Robot Detachable Base Power Cord Document *The Power Cord varies by region. 1.2 Overview ❶ ❷ ❸ ❻ ❹ ❺ ❶ Navigation Lidar ❷ Buttons ❸ RGB Camera+ LED Light ❹...
❷ ❸ ❶ ❹ ❺ ❻ ❶ Clean Water Tank ❷ Dirty Water Tank ❸ Disposable Dust Bag ❹ LED Indicator ❺ Detachable Mopping Pads Cleaning Tray ❻ Detachable Base 1.3 Buttons Control • Long press (3s): Power on or off •...
18 mm 18 mm C. It is strongly recommended to place physical barriers or set a “No-Go” zone via the eufy Clean app in front of fireplaces and certain areas (i.e. air vents) that may cause damage to RoboVac if entered.
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D. Avoid vacuuming large amounts of water as it will potentially damage the device. E. RoboVac may climb on top of objects less than 0.79 in / 20 mm in height. Remove these objects if possible. H< 0.79 in 20 mm F.
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2. Place the Omni Station in a location that has strong Wi-Fi signal and RoboVac can easily access. It is recommended to place it against a wall and on a hard, level surface. 3. Connect the power cord to the Omni Station and a wall outlet. -When the Omni Station connects to AC power, the LED indicator on the Omni Station is steady white.
4. Take out the clean water tank. Add clean water until it reaches the MAX water line. • Please do not add hot water into the tank to avoid shortening its service life. • Only use the cleaning solution designated by eufy, otherwise it may affect the cleaning effect and damage the device.
• If RoboVac gets stuck in any space, tap Find My Robot in the app to find the device. 3.2 Reset the Wi-Fi Connection If you bump into issues when connecting your RoboVac to the eufy Clean app, you can try to reset the Wi-Fi connection.
3.3 Set Up No-Go Zone and No-Mop Zone With the eufy Clean app, you can set up a “No-Go Zone” or “No-Mop Zone” as a restricted area. This eliminates the need to use physical barriers, including boundary strips. This feature is only designed for dividing the cleaning zones, not for isolating hazardous areas.
3.5.2 Room Cleaning In this mode, your house is automatically divided into several rooms for cleaning in the eufy Clean app. You can also customize your room settings in the app. RoboVac will clean the selected rooms only and return to the Omni Station after cleaning.
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3.5.3 Zone Cleaning In this mode, you can set up a cleaning zone and customize its size in the eufy Clean app, RoboVac will clean the selected zone only. 3.5.4 Spot Cleaning Mode In this mode, RoboVac intensively cleans a specific area with a size of 4.9 ft x 4.9 ft / 1.5 m x 1.5 m, useful if there is a concentrated area of dust or debris.
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3.6 Selecting a Suction Power Level In the eufy Clean app, select a suction power level according to your needs: Quiet, Standard (Default), Turbo, and Max. • When RoboVac starts cleaning next time, it will clean according to the suction power level you previously selected.
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To control RoboVac with Amazon Alexa or the Google Assistant: 1. Open the eufy Clean app and find “Smart Integrations” in the top left. 2. Follow the on-screen instructions to complete the setup. 6. Enabling / Disabling Child Safety Lock •...
For optimal performance, follow the instructions below to clean and maintain regularly. The cleaning and replacement frequency will depend on your usage habits. Recommended Cleaning and Replacement Frequency Click this link to shop for accessories: https://us.eufy.com/collections/x10-pro-omni-accessories RoboVac Part Cleaning Frequency...
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7.1 Clean the Dust Box and Filter ① Open the top cover and take out the dust box. ② Press the release button to open and empty the dust box. ③ Remove the filter. ④ Tap the filter to remove dust. ⑤...
7.2 Clean the Rolling Brush ① Pull on the release tabs to unlock the brush guard, as shown. ② Lift to take out the rolling brush. Clean the rolling brush with scissors. ③ Rinse the rolling brush and brush guard with running water. ④...
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7.4 Clean the Sensors, Cameras, and Charging Pins To maintain the best performance, clean the sensors and charging contact pins regularly. • Dust off the sensors and charging contact pins using a soft cloth. 7.5 Clean the Dirty Water Tank It's recommended to clean the dirty water tank after each cleaning.
When an error occurs, please refer to the in-app instructions for solutions. You can also click the link below to view our FAQs for a quick fix. If the problem persists, please contact support@eufy.com for help. FAQs: https://support.eufy.com/s/product/a085g00000BdaluAAB/eufy-clean-x10-pro-omni 9. Specifications...
Need help?
Do you have a question about the X10 Pro Omni and is the answer not in the manual?
Questions and answers
The dirty water tank does not collect the water; instead the machine just drops the dirty water in the floor-level catch and the dirty water sits at floor level. The machine does not indicate any problem, however. Please advise.
The issue may be due to an unstable check valve, causing water from the clean water tank to be continuously siphoned into the cleaning tray. To fix this, try emptying the clean water tank and shaking it vigorously before refilling it. If the leakage persists, replacing the clean water tank with a new one may be necessary.
This answer is automatically generated