EUFY G50 Series Manual
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EUFY G50 Series Manual

EUFY G50 Series Manual

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1. About Your G50 Series
1.1 Product Differentiation
1.2 What's in the Box
1.3 Overview
1.4 Buttons Control
1.5 LED Indication
2. Preparing Your G50 Series
2.1 Important Tips Before Use
2.2 Preparation
3. Using Your G50 Series
3.1 Download the App
3.2 Reset the Wi-Fi Connection
3.3 Start / Pause Cleaning
3.4 Start Cleaning in Auto Mode
3.5 Schedule Cleaning (Available on App only)
3.6 Select a Suction Power Level
4. Using the Mopping System (Available to T2212 Only)
5. Using RoboVac with Amazon Alexa / The Google Assistant
6. Enabling / Disabling Child Safety Lock
7. Cleaning and Maintenance
7.1 Clean the Dust Box and Filter
7.2 Clean the Mopping Cloth and Water Tank (Only Applicable to T2212)
7.3 Clean the Rolling Brush
7.4 Clean the Side Brush
7.5 Clean the Sensors and Charging Pins
8. Troubleshooting
9. Specifications
10. Customer Service

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Summary of Contents for EUFY G50 Series

  • Page 1 1. About Your G50 Series 1.1 Product Differentiation 1.2 What's in the Box 1.3 Overview 1.4 Buttons Control 1.5 LED Indication 2. Preparing Your G50 Series 2.1 Important Tips Before Use 2.2 Preparation 3. Using Your G50 Series 3.1 Download the App 3.2 Reset the Wi-Fi Connection...

  • Page 2: Product Differentiation

    1. About Your G50 Series 1.1 Product Differentiation G50 (T2210) G50 Hybrid (T2212) Charging Base Power Adapter Cleaning Tool Side Brush Dust Box with Water Tank Dust Box Washable Mopping Cloth Hall Sensors BoostIQ™ feature Mopping System Wi-Fi Connection Bluetooth Connection 1.2 What's in the Box...
  • Page 3 1.3 Overview ❸ ❹ ❶ Dust Box Release Button ❷ Charging Contact Pins (×2) ❺ ❸ Power Button ❹ Recharge Button ❷ ❺ ❼ Bumper ❻ ❻ Dust Box ❶ ❼ HEPA Filter Dust Box of G50 Hybrid (T2212) ❶ Dust Box Release Button ❷...

  • Page 4: Buttons Control

    Returning to Charging Base Error * Refer to the “Troubleshooting” section in this Flashing red slowly manual, check in-app instructions, or contact eufy Customer Service for solutions Low battery Flashing white quickly Wi-Fi connection is being reset Solid red Wi-Fi connection has dropped...

  • Page 5: Important Tips Before Use

    2. Preparing Your G50 Series 2.1 Important Tips Before Use A. Remove power cords and small objects from the floor that may entangle RoboVac. B. Fold tasseled edges of rugs underneath to prevent tangling RoboVac. Avoid cleaning high-pile rugs or rugs thicker than 0.98 in / 25 mm as they may cause RoboVac to malfunction.

  • Page 6: Download The App

    • The 2.4GHz band wireless signal is enabled on your wireless router. 3.1 Download the App 1. Download the eufy Clean app from the App Store (iOS devices) or Google Play (Android devices), or by clicking this link: https://dl-eufy.eufylife.com/qcdl/index.html?flow=eufy. 2. Open the app and create a user account.
  • Page 7 3.2 Reset the Wi-Fi Connection If you bump into issues when connecting your RoboVac to the eufy Clean app, try to reset the Wi-Fi connection. Press and hold the power and recharge buttons simultaneously for 3 seconds until you hear a voice prompt.
  • Page 8 Z-shaped cleaning method. When the entire clean is finished, RoboVac automatically returns to the Charging Base. • In the eufy Clean app, RoboVac can be set to return to the Charging Base automatically if the battery is running low. Once recharged, RoboVac will resume to finish the remaining cleaning.
  • Page 9 • The Amazon Alexa app or Google Home app is already installed on your smart device, and you have created an account. To control RoboVac with Amazon Alexa or the Google Assistant: 1. Open the eufy Clean app and find “Smart Integrations” in the top left. 2. Follow the on-screen instructions to complete the setup.

  • Page 10: Cleaning And Maintenance

    • To disable the child safety lock, press and hold the spot cleaning button for 3 seconds again. • This function is also available in the eufy Clean app. 7. Cleaning and Maintenance Before cleaning and maintaining, turn off the device and unplug the adapter.
  • Page 11 7.1 Clean the Dust Box and Filter ❶ Press the release button to detach the dust box from RoboVac. ❷ Open the lid of the dust box. ❸ Take out the filter. ❹ Empty the dust box and shake the filter to get rid of the remains. ❺...
  • Page 12 7.2 Clean the Mopping Cloth and Water Tank (Only Applicable to T2212) ❶ Remove the dust box. ❷ Detach the mopping module from the dust box. ❸ Open the water inlet cover to empty the water tank. ❹ Detach the mopping cloth. ❺...

  • Page 13: Clean The Rolling Brush

    7.3 Clean the Rolling Brush ❶ Turn over the main unit, push the release tabs with both hands to unlock the brush guard. ❷ Take out the rolling brush. Clean the hair entangled on the rolling brush and debris with scissors. ❸...

  • Page 14: Clean The Sensors And Charging Pins

    7.4 Clean the Side Brush Foreign substances, such as hair, can easily get tangled in the side brush, so it is best to clean it regularly. ❶ Remove the side brush with a screwdriver. ❷ Carefully unwind and pull off any hair or substances that are wrapped between the main unit and the side brush.

  • Page 15: Troubleshooting

    8. Troubleshooting The solutions below are for general questions. If your problem persists, visit www.eufy.com, go to eufy Clean app, or contact support@eufy.com for help Problems Solutions • Make sure the battery is fully charged. RoboVac cannot be activated. • If you still have trouble, reboot RoboVac •...
  • Page 16 “Smart Integrations” page in the eufy You cannot control RoboVac with Amazon Alexa. Clean App. • Make sure you have an eufy Clean account and have connected to RoboVac. • Make sure you are using correct Alexa voice- commands.

  • Page 17: Specifications

    For more support phone numbers, please visit: https://support.eufy.com/s/phonecontactus Hereby, Anker Innovations Limited declares that this device is in compliance with The Product Security and Telecommunications Infrastructure (Security Requirements for Relevant Connectable Products) Regulations 2023. For the Statement of Compliance, visit the website: https://www.eufy.com/uk/psti-related.

This manual is also suitable for:

G50 hybridT2210T2212

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