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Robotic Vacuum Cleaner X10 Pro Omni
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Contents
3.
Multiple Maps? (page 11-12)
What should I do if my X10 Pro Omni is not charging or powering on？ (page 12-14)
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5.
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Summary of Contents for EUFY X10 Pro Omni
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Page 1: Table Of Contents
What should I do if my X10 Pro Omni is not charging or powering on？ (page 12-14) X10 Pro Omni Multi-Floor Mopping Feature Guidance - Without Using the Omni Station? (page 14-15) 6. What should I do if my X10 Pro Omni fails to return to its Omni Station? (page 15-... -
Page 2: Tips Of Troubleshooting For X10 Pro Omni Base Station
1. Tips of troubleshooting for X10 Pro Omni Base Station (1) Cleaning tray water full or not in place/"Abnormal water level in the base station cleaning tray If you encounter the "Abnormal water level in the base station cleaning tray" error, please... - Page 3 Inspect the Sealing Rings on the Omni Station If you notice any blockages or missing sealing rings, please contact our after-sales service team for assistance in replacing the sealing rings. When inspecting the Omni Station where the dirty water tank is seated, you should find two sealing rings installed in two distinct locations to guarantee a proper seal.
- Page 4 Check the Firmware/App Version It is recommended to always update the robot's firmware and the eufy Clean app to the latest version to maintain the robot's optimal cleaning performance. How to Resolve the "Cleaning Tray Water Full or Not in Place, Please Check."...
- Page 5 Please refer to the following image that shows the grates inside the cleaning tray: If you have any further questions or concerns, please don't hesitate to contact eufy Support Engineers for assistance. (2) Error: There is an issue with the base station water filling device, please contact customer service./Insufficient water alert.
- Page 6 Confirm whether the clean water tank filter is blocked or covered by foreign objects. And please send us a picture showing the status of the clean water tank filter if the issue persists. Confirm whether the water pipe that connects to the clean water tank is loose. If the ...
- Page 7 Please empty the water tank and shake it vigorously a few times (there may be abnormalities in the internal parts of the one-way valve). Confirm whether the clean water tank filter is blocked or covered by foreign objects. Confirm whether the water pipe that connects to the clean water tank is loose.
- Page 8 If none of the above troubleshooting steps can solve the issue, the Omni Station may need to be replaced due to damaged internal parts, such as the solenoid valve and flow meter. (4) Water leakage from the station About the Water Dripping from the Base Station issue your RoboVac encountered, which may be due to an unstable check valve, causing water from the clean water tank to be continuously siphoned into the cleaning tray.
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Page 9: Tips For The X10 Pro Omni To Build A Map Quickly
The robot will automatically start the Quick Mapping feature to create a complete cleaning map for the entire house before the X10 Pro Omni starts its first cleaning cycle if you press the start button for the first time. The robot vacuum will spend a few minutes quickly exploring your entire home and creating a cleaning map. - Page 10 If your X10 Pro Omni failed to save a map after completing a full cleaning cycle, please refer to the following troubleshooting steps to solve the issue: Please enable the "Multi-Map Saving" feature. When the Multi-Map Saving switch is ...
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Page 11: Does The X10 Pro Omni Support Multiple Floors? Can The X10 Pro Omni Save
Map Saving switch is turned on, the robot can save multiple valid maps, which are saved both locally on the robot and eufy cloud. Please note that up to five maps can be saved. If the Multi-Map Saving feature is not enabled, the newly created map will replace the old map. - Page 12 If you have any further questions, please don't hesitate to contact eufy support engineers for assistance. 4. What should I do if my X10 Pro Omni is not charging or powering on？ If you are experiencing issues with your X10 Pro Omni robotic vacuum cleaner not charging or powering on, there are several troubleshooting steps you can take to diagnose and resolve the issue.
- Page 13 Step 2: Cleaning Charging Contacts and Signal Modules Dirt and grime can accumulate on the charging contacts and signal modules, which can interfere with the charging process. Please make sure to clean the charging contacts on the robotic vacuum cleaner, the signal receiver module lenses, and the charging prongs and signal transmitter module lenses on the Omni Station.
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Page 14: X10 Pro Omni Multi-Floor Mopping Feature Guidance - Without Using The Omni Station
Q: How do I update the firmware to version 2.1.0 or newer? A: To update the firmware, please follow the instructions in the eufy Clean app or refer to the user manual. Ensure your robot is connected to your Wi-Fi network and the eufy Clean app on your phone is up to date to receive the latest firmware updates. -
Page 15: What Should I Do If My X10 Pro Omni Fails To Return To Its Omni Station
If you have any further questions or concerns, please don't hesitate to contact eufy Support Engineers for assistance. 6. What should I do if my X10 Pro Omni fails to return to its Omni Station? If you are experiencing issues with your X10 Pro Omni robotic vacuum cleaner failing to return to its Omni Station, there are several steps you can take to troubleshoot the issue. - Page 16 3． Verifying Proper Installation of the Omni Station's Extension Board Please make sure that the extension board of the Omni Station has been correctly installed. Without the extension board, the robotic vacuum cleaner may not be able to climb onto the Omni Station to recharge the battery. 4．...
- Page 17 By following these troubleshooting steps, you should be able to resolve most issues related to the X10 Pro Omni failing to return to its Omni Station. Additionally, please note that regular maintenance and proper placement of the Omni Station can also help prevent docking issues from occurring and ensure that your robotic vacuum cleaner functions without issues.
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