ETC High End Systems Hyperstar User Manual
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ETC High End Systems Hyperstar User Manual

ETC High End Systems Hyperstar User Manual

Automated luminaire
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High End Systems
Hyperstar
Automated Luminaire User Manual
Version 1.0.4
Part Number: 2550M1210-1.0.4 Rev: A
Released: 2025-02

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Summary of Contents for ETC High End Systems Hyperstar

  • Page 1 High End Systems Hyperstar Automated Luminaire User Manual Version 1.0.4 Part Number: 2550M1210-1.0.4 Rev: A Released: 2025-02...
  • Page 2 To view a list of ETC trademarks and patents, go to etcconnect.com/ip. All other trademarks, both marked and not marked, are the property of their respective owners. You can find complete High End Systems terms and conditions and warranty information at etcconnect.com/Support/Warranty.aspx.

  • Page 3: Table Of Contents

    Table of Contents Introduction Document Conventions Help from Technical Services Safety Considerations General Operation and Use Guidelines Fixture Overview Specifications Environment Power Electrical Input and Power Factor Fixtures per Circuit Connector Specifications Install the Fixture DMX Control DMX Connector Pinout Connect DMX Cables to Fixture Terminate DMX DMX Control and Ethernet Output...
  • Page 4 Ethernet Control Connect Ethernet Cables to a Fixture Ethernet Control and DMX Thru Terminate DMX Set the DMX Start Address Set the Control Input and Universe Configure the Fixture Navigate the User Interface Set Fixture Parameters DMX Address Info Menu Set Menu Test Menu Preset Menu...

  • Page 5: Introduction

    Introduction This manual provides important information for the safe installation, configuration, and maintenance of your High End Systems Hyperstar fixture. For your safety, read this entire manual prior to installing, operating, or servicing the fixture. ETC recommends that you update your fixture with the latest version of software before you use the fixture.

  • Page 6: Help From Technical Services

    Help from Technical Services If you have questions that are not answered by this document, try the ETC support website at support.etcconnect.com or the ETC LED Automated Lighting product website at etcconnect.com/Products/Automated-Fixtures. If none of these resources are sufficient, visit etcconnect.com/contactETC...

  • Page 7: Safety Considerations

     • This fixture is intended for professional use only. Not for residential use. Read the entire manual before using this equipment.  • Contact your authorized ETC dealer or Technical Services before performing any service in order to maintain warranty coverage.
  • Page 8 Note: The light source in this luminaire is not user-replaceable, and must be replaced only by a qualified technician. Contact ETC Customer Support for assistance. Symbols used on the product label are defined below: The luminaire must be installed at least 3.0 m (9 ft Le luminaire doit être installé...

  • Page 9: General Operation And Use Guidelines

     • Please use the original packaging if the fixture is to be transported. ETC will not be responsible for the fixture if packaging other than manufacturer provided packaging is used.

  • Page 10: Fixture Overview

    Fixture Overview 1: Lens 2: Tilt lock 3: Yoke handle 4: Display 5: Navigation controls 6: Pan lock     7: Handle   8: Ethernet ports (x2) 9: DMX Thru 10: DMX In 11: Power In 12: USB 13: Power Out  ...

  • Page 11: Specifications

    Fixtures per Circuit  • 2 fixtures via the 15 A power thru connectors  • 3 fixtures via an ETC R20 or similar breaker module Consult the upstream breaker trip curves when using something other than an ETC R20 or similar breaker module. Specifications...

  • Page 12: Connector Specifications

    Connector Specifications WARNING: Risk of Shock and Fire. Assemble a grounding-type attachment plug with integral cord grip that is within the voltage and amperage rating of this luminaire. AVERTISSEMENT : Risque de choc et d'incendie. Assurez-vous d'utiliser une prise de mise à la terre avec décharge de traction intégrée qui respecte la tension et l'ampérage de ce luminaire.

  • Page 13: Install The Fixture

    Install the Fixture Overhead rigging must be performed by qualified personnel. Follow all local and national codes and recommended practices. WARNING:    • The installation location must support a minimum point load of 10 times the weight of the fixture. Fixture weight is 21.3 kg (47 lb).  •...
  • Page 14  1. Assemble the clamp (provided by others) to the bracket that was provided with the fixture and secure together using appropriately sized hardware (not provided). You can use any of the holes in the three-position bracket depending on how you want to align the fixture in the truss.

  • Page 15: Dmx Control

    DMX control bus). DMX Connector Pinout Use the following standard pinout when preparing DMX cable with 5-pin XLR connectors. ETC recommends using Belden 9729 or equivalent cable. (See the ETC cable cross database for equivalent alternatives: etcconnect.com/cablecross.) The second data pair in the...

  • Page 16: Terminate Dmx

    1, you could set the second fixture to 40 (39+1), the third to 79 (39+40), and so on. DMX Channels The current DMX channel map for the Hyperstar can be found on the ETC website: etcconnect.com/Hyperstar/Documentation. Hyperstar User Manual...

  • Page 17: Ethernet Control

    Ethernet Control The Hyperstar fixture includes two Ethernet ports that allow sending and receiving of control signals using the Art-Net protocol or sACN. Use a Cat5e (or better) cable and terminate to RJ45 connectors following the TIA/EIA 568B wiring standard. Connect Ethernet Cables to a Fixture The following instructions are guidelines for connecting Ethernet to your fixture.

  • Page 18: Ethernet Control And Dmx Thru

    DMX output receptacle of the last fixture in the DMX control run. Contact your authorized dealer or ETC for ordering information (etcconnect.com/contactETC), or purchase an XLR DMX terminator from the ETC Online Shop (shop.etcconnect.com). Set the DMX Start Address Give each fixture a unique DMX starting address so that the correct fixture responds to the control signals.

  • Page 19: Configure The Fixture

    Configure the Fixture You can configure Hyperstar fixtures through the onboard user interface. Navigate the User Interface Mode  1. Press the [MODE/ESC] button to access the main menu. (The display is powered by Esc. Mode battery when the fixture has no power; press and hold the [MODE/ESC] button Esc.

  • Page 20: Set Fixture Parameters

    Set Fixture Parameters This section provides instructions to configure and set up the Hyperstar. See Navigate the User Interface on page 19 for information about the navigation buttons. Provide power to the fixture before configuring it. If you do not provide power, the fixture will use battery power to power the user interface.
  • Page 21 View the DMX value of each of the fixture's channels (parameters of the fixture). Scroll to the parameter that you want to view (Pan, Tilt, etc.) and view the value. The DMX value that you view is the DMX value that displays on the main window of the UI until you select a different DMX value to view.

  • Page 22: Set Menu

    Set Menu Set the Status Options Navigate: Main Menu → Set → Status Parameter Value Description   • Close Shutter No DMX Mode Control mode when DMX is absent. The default value is Hold.   • Hold   • Auto Program   • ON Pan Reverse Reverse the pan movement of the fixture.
  • Page 23 Select Input Navigate: Main Menu → Set → Select Input Select the control input for the fixture:  • DMX Only  • Art-Net on IP2  • Art-Net on IP10  • sACN Set Universe for Art-Net and sACN Navigate: Main Menu → Set → Set Universe When using Art-Net control input, set a universe value of 000–255.
  • Page 24 Select the temperature scale for the fixture:  • Celsius (default value)  • Fahrenheit Update Fixture Software Using the USB Port Fixture software updates are available on the ETC website at etcconnect.com/Products/Automated-Fixtures. For assistance, contact ETC Technical Services. See Help from Technical Services on page 6 Navigate: Main Menu →...
  • Page 25  7. The software prompts you to confirm the update with the message "Update fixture?" Use the navigation buttons to select "Yes," and then press the Enter button to start the software update.  • A progress monitor shows you the progress of the update.  •...

  • Page 26: Test Menu

    Test Menu Reset (Home) the Mechanical Positions on the Fixture Navigate: Main Menu → Test → Home Reset ("home") all features on the fixture, including, pan, tilt, colors, gobos, etc. Test the Fixture Navigate: Main Menu → Test → Self Test Run a self-test program on the fixture. When you run the test, the display indicates "Running"...

  • Page 27: Install The Heavy Diffusion Accessory

    (See Set the Protocol on page 25 DMX Channels on page 16 for details.) To purchase the accessory, contact ETC Technical Services or your authorized ETC dealer. See Help from Technical Services on page 6 for contact information. Tool needed:  •...
  • Page 28 The prism assembly (shown at right) is located near the front lens on the left side of the fixture head when the front lens is facing away from you and the tilt lock is to the right of the fixture head.  3.
  • Page 29  5. Install the diffusion carrier.  a. Open the clip on the front edge of the diffusion carrier.  b. Slide the carrier into the prism assembly so that the forks on the edge of the carrier are positioned on either side of the gear stem and are beneath the retaining ring of the small gear.

  • Page 30: Replace A Gobo

    Replace a Gobo CAUTION: RISK OF ELECTRIC SHOCK! Disconnect power before servicing. ATTENTION : RISQUE DE CHOC ÉLECTRIQUE! Couper l'alimentation avant l'entretien. For detailed gobo specifications, orientation, and size requirements, refer to the Hyperstar Replacement Gobo Reference Guide at etcconnect.com/Hyperstar/Documentation. Gobo Orientation Before installing a new gobo, identify the reflective/mirrored side of the gobo to ensure the correct orientation of the new gobo in the gobo wheel.

  • Page 31: Replace A Gobo

    Replace a Gobo Note: ETC recommends that you wear clean cotton gloves when changing gobos to protect the gobos from dirt and fingerprints. Parts and tools required:  • #2 Phillips screwdriver  • Replacement gobo  • Precision flatblade screwdriver  • Needle nose pliers  1.
  • Page 32  5. Remove the gobo from the gobo carrier.  a. Use a precision flatblade screwdriver to carefully pry the spring out of the gobo carrier.  b. Remove the gobo from the gobo carrier.  6. Insert the new gobo into the gobo carrier.  a.
  • Page 33  9. Reinstall the head cover.  a. Align the head cover with the fixture and reattach the safety laynard to the fixture.  b. Angle the cover under the front housing.  c. Slide the back of the cover down and align its edges with the edges of the other cover.

  • Page 34: Error Codes

    Error Codes When you apply power to the fixture, it runs a calibration (homing) sequence and displays any errors that it detects. Example: When the display shows "Error channel: Pan Coarse", it means there is an error in channel 1. When multiple errors are present they will cycle on the display twice, and then the fixture will reset (restart).
  • Page 35 Frost 1 This message displays after the reset of the fixture if any of the following conditions exist:  • the magnetic-indexing circuit malfunctions (optical or magnetic sensor failure)  • the stepper motor is defective or the related IC driver on the main PCB has failed  •...
  • Page 36 Prism_Rot This message displays after the reset of the fixture if any of the following conditions exist:  • the magnetic-indexing circuit malfunctions (optical or magnetic sensor failure)  • the stepper motor is defective or the related IC driver on the main PCB has failed  •...

  • Page 37: Maintenance

     • Moving parts must not show any signs of wear and must move smoothly without issue.  • The power supply cables must not show any damage, material fatigue, or sediment.  • If spare parts are required, order only genuine parts from ETC or your authorized ETC dealer.

  • Page 38: Compliance

    For current and complete compliance information, view the product datasheet at etcconnect.com/Products/Automated-Fixtures. For complete product documentation, including compliance documentation, visit etcconnect.com/products. FCC Compliance High End Systems Hyperstar (For any FCC matters): Electronic Theatre Controls, Inc. 3031 Pleasant View Road Middleton, WI 53562 +1 (608) 831-4116 etcconnect.com...
  • Page 39 Compliance...
  • Page 40 | Support support.etcconnect.com | Contact etcconnect.com/contactETC Trademark and patent info: etcconnect.com/ip | Third-party license agreement info: etcconnect.com/licenses Product information and specifications subject to change. ETC intends this document to be provided in its entirety. 2550M1210-1.0.4 Rev A Released 2025-02...

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