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MILL Invisible / Glass Series, GL400WIFI4, GL500LWIFI4, GL600WIFI4 Manual

Scandinavian home comfort

Mill is a Norwegian brand that develops heating and indoor air quality products tailored for your modern home. Inspired by Scandinavian nature, our products are designed to sustain the toughest of climates to ensure safe, efficient and comfortable temperatures, as well as good air quality.
Mill products are praised for their minimalistic and elegant features as they blend in naturally with any modern interior. Our advanced and user-friendly technology will support a relaxing and healthy home space with reliable temperatures and air quality. Mill's vision is to develop products that create an enjoyable and harmonic household atmosphere, enhancing both comfort and style; the ultimate Scandinavian home comfort.
We hope you enjoy your Mill product.

ErP energy efficiency data
Our products strictly comply with ErP relevant regulation and directive.
You can find energy efficiency data for each model on the final pages of this booklet.

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STORE THIS INSTRUCTION MANUAL FOR FUTURE USE!

NEVER TOUCH YOUR HEATER OR ITS CASING WITH WET HANDS!



In order to avoid overheating, do not cover the heater.

Before first use

After unpacking the heater, check to make sure the product was not damaged during transport. Contact the retailer or importer if you discover any visible damages to the product.
Keep the outer packaging to transport the heater in the future. If you want to dispose the packaging, make sure it is done properly. Keep plastic bags away from children.

First use

After turning on the heater for the first time or after an extended period without use, the heater can produce a burnt odor for a short time. This is normal. Please read all the instructions carefully before use. Save the instruction manual for future use.
It is also normal for the heater to make "sounds" when it warms up or cools down.

Minimum Distances

Description of heater

See figure 1 on separate illustration sheet
Description of heater

MILL INVISIBLE

  1. On/Off
  2. Wall bracket
  3. Temperature sensor
  4. Heat emission
  5. Thermostat
  6. Steel front

MILL GLASS

  1. On/Off
  2. Wall bracket
  3. Temperature sensor
  4. Heat emission
  5. Thermostat
  6. Glass front

Assembly

See figure 2 on separate illustration sheet

  1. Drill holes in the wall for holes 1 & 2. Then drill holes in the wall for the topmost holes (holes 3 & 4 by using 6)
    Assembly
  2. Insert the wall plugs into the drilled holes and attach the bracket with 4 screws
  3. Place the heater on the lower lugs on the bracket, then hang the heater on the upper lugs (lift the heater slightly to align the heater with for the upper lugs). Screw in the locking screws on the top of the bracket (clockwise)

    warningAttention! Horizontal placement only

Power indicator

See figure 3 on separate illustration sheet
Power indicator
If the heater uses power (for example, when it heats up), the power indicator is on

Temperature calibration

See figure 4 on separate illustration sheet
Temperature calibration
It may occur deviation between the temperature registered by the heater and the actual temperature in the room. This can be caused by several reasons, however, the most common is that the heater is placed in a fair distance from where you usually reside. When you set the temperature to for example 22 degrees, it is only natural that you expect the same temperature where your sofa is placed for instance. However, the temperature sensor is placed on the product itself, and therefore a deviation in temperature may occur. To adjust this, all Mill heaters are equipped with a calibration function, which enables you to adjust the temperature registered by the heater. N.B! The room must have achieved a stable temperature before any calibration.
Press to enter the menu and use + and - button to navigate the menu until you see "CAL" in the display. Press to enter calibration mode. The registered room temperature will blink on the display. Use + or - button to set the actual temperature observed in the room. Confirm with or wait 10 seconds for automatic confirmation. (Can be done even if you are connected to WiFi)

Resetting the heater

See figure 5 on separate illustration sheet
Resetting the heater - Step 1
Resetting the heater - Step 2
Press to enter menu. Use + and - button to navigate the menu until you see "Hr" in the display. Press to enter reset mode. Press + or - button to choose between "YES" or "NO". Select option by pressing . After selecting "YES", the "YES" label blinks twice and heater restarts. For a few seconds the whole display is off, before the heater starts normal operation.

Memory function

The heater remembers all the temperature settings and will automatically return to the desired temperature after a power failure. If your heater is connected to WiFi it will automatically reconnect with WiFi (where all temperatures are saved) after a power cut.

"Open Window" function

The heater has an "open window" function that is activated instantly when it registers a sudden drop in temperature with more than 5 degrees Celsius in 15 minutes. The heater will automatically stop heating and FO will be visible in the display of the heater.
While in open window mode, it will maintain 5°C (to avoid frost damage).
The heater will automatically start heating again if temperature increase by at least 3 degrees within 15 minutes.
The heater will stay in open window mode for maximum 1 hour, it then will go back to normal heating mode.

Follow the steps below to enable/ disable open window function:
Press to enter menu. Use + and - button to navigate the menu until you see "Fo" in the display. Press to enter open window function mode. Press + or - button to choose between "On" or "Off". Select option by pressing . This will enable or disable the open window function. You can also disable/enable open window function from the app if con- nected to WiFi.

Instructions

TIPS! The thermostat can be used as a regular electronic thermostat (i.e. the heater will maintain a constant temperature 24 hours a day). Please see the section explaining usage without WiFi connection for further information

Control Panel
See figure 6 on separate illustration sheet
Instructions - Control Panel

  1. Display (shows the desired room temperature by default)
  2. WiFi indicator
  3. Power indicator — Shows whether the heater is using power or not
  4. Control button (+) (increase temperature)
  5. Control button (–) (reduce temperature)
  6. WiFi button
  7. Settings button
  8. LED lights indicating how much power the heater is using

warningATTENTION! In the event of a power cut, the thermostat will reconnect with WiFi where all the temperatures are saved.

BEFORE THE HEATER IS TURNED ON, IT MUST BE ATTACHED TO A WALL. IF THE HEATER IS NOT INSTALLED CORRECTLY OR IS INSTALLED ASKEW, THIS MAY CAUSE THE HEATER TO MALFUNCTION OR IN THE WORST CASE, BE DAMAGED.

Usage without WiFi connection

Set desired temperature without WiFi connection
See figure 7 on separate illustration sheet
Usage without WiFi connection
Press the arrow buttons to set the desired temperature. The heater keeps an even temperature the whole day and night.

Child lock

You can enable/disable child lock from the app. But in addition, you can also enable/disable child lock from the heater itself. Turn off the heater using the main power switch.
Press to enter menu. Use + and - button to navigate the menu until you see "ChL" in the display. Press to enable "Child Lock". "ChL" will blink on the display twice and "Child Lock" is activated. To unlock, quickly press 5 times. "ChL" will appear on the display and "Child Lock" will be disabled.

Commercial Lock

You can enable "Commercial Lock" from inside the Mill app once the device is connected. Please follow in-app instructions to enable/disable "Commercial Lock".

Usage with WiFi connection

A free app is available for downloading for iOS and Android.
By connecting your heaters with the iOS/Android device you can do the following:

  • Control all your heaters situated in multiple locations. Everything is controlled with the Mill app (with same user)
  • Set up weekly programs (or use the standard program already available in the app) by using the 4 modes: Comfort, Sleep, Away and OFF
  • Set individual temperature for different modes in each room
  • Override the set programs for the whole house, a specific room or a specific heater. There is no need to edit your program if you get home earlier than normal one day
  • Enable vacation mode for saving energy while you are away. The app will automatically increase the temperature in your house before you get back home.
  • Share your house with other family members, making control easy
  • If internet is down the heater will follow its weekly program which is stored on the heater. One can easily turn off the WiFi on the heaters and control them manually, so that the heaters keep an even temperature throughout the whole day and night.
  • + many other things

To download the app search for "MillNorway" in Appstore or Google Play and install the app on your device.

Before use:
Be aware that the Mill app must be installed before you can connect your heaters to your WiFi network. You can then simply follow the instructions given in the app when connecting your heaters. The heaters will connect directly to your router via WiFi with 2,4 Ghz mode b/g/n/ax. Bluetooth is needed for provisioning, so make sure its enabled. Minimum OS requirement: iOS 8.0 and Android 5.0
Go to our help desk at www.millnorway.com for more information or if you have any questions regarding the Mill app, connecting to WiFi or other relating questions.
warningATTENTION! The heaters will be connected directly to your WiFi router and it is therefore important to make sure the router has sufficient capacity for the number of active devices connected at the same time.

Color codes (WiFi control light)

The heater has not been connected to WiFi.
The heater is online in the Mill cloud.
When installing/connecting the Mill app and cloud, the light will flash in various speed. This is normal.
The heater has a problem connecting to or finding the WiFi signal. Please do the following:
  1. Please turn the heater OFF and ON again
  2. Please restart the WiFi router
  3. Please check the WiFI router to make sure the capacity is sufficient for the number of active devices connected at the same time
  4. Please make sure 2,4 Ghz is activated. If the problem persists please get in touch with support. The heaters are offline and have no contact with the Mill cloud

Activating WiFi

See figure 8 on separate illustration sheet
Activating WiFi
Press the plus sign and then «New device» on the home screen in the Mill app. Follow the instructions in the app.

Delete WiFi setting

See figure 9 on separate illustration sheet
Delete WiFi setting - Step 1
Delete WiFi setting - Step 2
Press to enter menu. Use + and - button to navigate the menu until you see "Sr" in the display. Press to enter "Soft Reset". Press + or - button to choose between "YES" or "NO". Select option by pressing . The heater will now reset your WiFi settings.

Activating Zigbee

  1. Press to enter the menu.
  2. Use the + and - buttons to navigate to "C2b" on the display.
  3. Press to activate Zigbee. The Wi-Fi light will blink green, indicating the device is ready to pair.
  4. If no pairing occurs within 60 seconds, Zigbee will automatically turn off.

Resetting Zigbee

  1. Press to enter the menu.
  2. Use the + and - buttons to navigate to "R2b" on the display.
  3. Press to enter Zigbee reset mode.
  4. Use the + or - button to select "YES" or "NO."
  5. Press to confirm your choice.
    Selecting "YES" causes the label to blink twice, resets Zigbee, and restarts the heater.
  6. The display will turn off briefly before the heater resumes normal operation.

Activating Matter

  1. Connect your heaters to the Mill Norway app.
  2. Follow the instructions in the app.

Switch from Matter to Mill

  1. Press to open the menu.
  2. Use the + and - buttons to navigate until "rA" appears on the display.
  3. Press to select the "rA" option.
  4. Use the + or - buttons to select "YES" or "NO".
  5. Press to confirm your selection.
  6. If you select "YES", the label flashes twice, the heater resets back to the Mill cloud and restarts.
  7. The display goes out briefly before the heater resumes normal operation.
  8. You can now connect your device to the Mill Norway app.

Maintenance

  1. For cleaning, always unplug the heater and leave it to cool.
  2. Wipe the heater regularly with a damp cloth and dry the surface before turning on
  3. The heater must be cleaned at least once a month during the heating season.

    The heater should never be immersed in water.
    Avoid using detergents to clean the heater.
    Never let any water get inside the heater; this can be hazardous.
  4. Dust etc. should be removed with a soft cloth.
  5. The heater can be stored in a dry and clean place.
  6. If the heater stops working, do not attempt to repair it yourself because it can cause a fire hazard and/or electric shock.

Specification

Specification
Maximum transmitting power: ≤20dBm
Frequency range: 2400-2483.5MHz
The heaters are approved for use in zone 2 in wet rooms (IPx4 approved)
warningATTENTION! The heaters will be connected directly to your WiFi router and it is therefore important to make sure the router has sufficient capacity for the number of active devices connected at the same time.

Important safety information

You must obey common safety guidelines when using electrical products, especially in the presence of children.

To avoid electric shock or damage due to the heat, always make sure the plug is pulled out before the heater is moved or cleaned. READ THE INSTRUCTIONS CAREFULLY

  • The product is intended for home use only.
  • Make sure the heater is connected to the house's regular mains as indicated on the heater.
  • New heaters will produce a specific odor when used the first time. This will stop after a short time and is completely harmless.
  • Check for any pieces of packing foam or cardboard that may have fallen into the heating elements of the heater. These pieces must be removed to avoid unpleasant odors.
  • Prevent the heater from overheating — do not cover.
  • Always turn off the heater and unplug it when not used for a long period of time.
  • Pay special attention if the heater is used in rooms where children, the handicapped or elderly reside.
  • The heater should not be set up directly beneath an electricalsocket outlet.
  • The cord must not be laid under any kind of carpet. Make sure the cord is laid in such a way that nobody can trip on it.
  • The heater must not be used if either the cord or plug is damaged. The heater must not be used if it has been dropped on the floor or is damaged in any other way causing it to malfunction.
  • The cord must be repaired by the manufacturer or by an expert if it has been damaged, to avoid dangerous situations.
  • Avoid using extension cords, which may overheat and could possibly start a fire.
  • Never cover the air vents on the heater. Avoid potential fire hazards by making sure the air intakes are not blocked or covered. The heater should be used in rooms with normal flat floors.
  • Use this heater on a horizontal and stable surface, or fix it to the wall, as applicable.
  • The heater should not be installed in close proximity to flammable materials of any kind because there can always be a risk of fire.
  • The heater must never be used in rooms where gasoline, paint or other flammable liquids are stored, such as in a garage.
  • Never touch an electric heater with wet hands. The heater should be installed so a person showering or taking a bath cannot come into direct contact with it.
  • Some parts of this product can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present.
  • The heater must be switched off, the plug removed and the heater must cool down before it is moved.
  • Avoid overloading the mains (the circuit) where the heater is connected. The heater may overload the electrical circuit if other electrical devices are plugged into the same socket outlet.

  • Do not use this heater in small rooms when they are occupied by persons not capable to leaving the room on their own, unless constant supervision is provided.
  • The product cannot be used by children under 8 years of age and persons with reduced physical or mental abilities or lack of experience and knowledge unless they have been given supervision or instruction in the safe use of the product and understand the hazards involved.
  • Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
  • Children of less than 3 years should be kept away unless continously supervised.
  • Children aged from 3 years and less than 8 years shall only switch on/off the appliance provided that it has been placed or installed in its intended normal operating position and they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
  • Children aged from 3 years and less than 8 years shall not plug in, regulate and clean the appliance or perform user maintenance.
  • Do not use this heater in the immediate surroundings of a bath, a shower or a swimming pool.
  • Do not use if there are visible signs of damage to the heater.

  • To reduce the risk of fire, keep textiles, curtains, or any other flammable material a minimum distance of 1 m from the air outlet.

  • The heater must not be used if the glass panels are damaged (this applies to the products with model names starting with GL).


The heater must not be used if the glass panels are damaged (this applies to the products with model names starting with GL).

Documents / Resources

References

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download MILL Invisible / Glass Series, GL400WIFI4, GL500LWIFI4, GL600WIFI4 Manual

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