Page 1 All manuals and user guides at all-guides.com Models 5050, 5100, 5180 User’s Manual GEK-99032 g e n i c o m Line Printers GENICOM Confidential Duplication Prohibited Without Written Authorization GEK-99043...
Page 2: Compliance Statement ( Canada
All manuals and user guides at all-guides.com FCC COMPLIANCE STATEMENT (USA) This equipment complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 3: Compliance Statement (Europe)
Funkfrequenzstoerungen erzeugt werden, unter Einhaltung der EN55022 Klasse A Stoerstrahlungswerte. ENERGY STAR As an ENERGY STAR ® Partner, GENICOM has determined that this product meets the ENERGY STAR ® guidelines for energy efficiency. The International ENERGY STAR ® Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment.
Page 4: Trademark Acknowledgements
All manuals and user guides at all-guides.com Trademark Acknowledgements GENICOM is a registered trademark of GENICOM Corporation. The following companies own the other trademarks used in this manual: GENICOM Corporation: Centronics; International Business Machines Corporation: IBM; Epson Corporation: Epson; All other product names mentioned in this manual may also be trademarks of their respective companies.
Page 5: Operating Precautions
Turn off the printer and disconnect the power cord immediately if an abnormal condition occurs: for instance, if the printer emits smoke, prints abnormally, becomes wet, or falls. For additional information, contact the GENICOM authorized dealer, where the printer was purchased. 5000 Series User’s Manual...
Page 6: Table Of Contents
All manuals and user guides at all-guides.com TABLE OF CONTENTS FCC COMPLIANCE STATEMENT (USA).......................i ) ........................i OMPLIANCE STATEMENT CANADA ) .........................i COMPLIANCE STATEMENT GERMANY )........................ii COMPLIANCE STATEMENT EUROPE Optional Interface Kits ..........................ii ..............................ii NERGY ........................... ii NTERNATIONAL COMPLIANCE Trademark Acknowledgements........................
Page 7 CHAPTER 4. USING THE OPERATOR MENU..................4-1 ..............................4-1 IBBON ............................. 4-1 ELECT ORMAT ..............................4-2 TYLE ............................4-3 OUNTRY Character Set.............................. 4-3 Country ............................... 4-4 CPI ..............................4-4 ELECT Select CPI (User Set) ..........................4-4 LPI ..............................4-5 ELECT 5000 Series User’s Manual GEK-99044...
Page 8: Table Of Contents
All manuals and user guides at all-guides.com Select LPI (User Set) ..........................4-5 ..............................4-6 NTERFACE ..............................4-6 MULATION ................................4-7 ILTER Serial ................................4-7 Parallel(1284) ............................4-8 Expansion1/Expansion2 ..........................4-9 ................................4-9 Software IDs ............................. 4-10 Sample Status Page ..........................4-11 Sample Format Page ..........................
Page 9 DEC PPL3 ..............................5-41 ESC/P2 ..............................5-42 ..............................5-42 ISPLAY ................................5-42 FILTER QMS................................5-43 BC Density ................................5-43 Control Chars................................5-44 Language ................................5-44 Code V..................................5-45 Free Format ................................5-45 Ignore Mode ................................5-46 viii 5000 Series User’s Manual GEK-99044...
Page 10 All manuals and user guides at all-guides.com Slashed Zero ................................5-46 PY Terminator ................................5-46 PN Terminator ................................5-47 Vertical DPI................................5-47 LPI Grid..................................5-47 Version ...................................5-48 Magnum Spaces..............................5-48 Ignore Chr Mode ..............................5-48 Ignore Char................................5-49 IGP ................................5-49 BC Density ................................5-49 Control Chars................................5-50 Language ................................5-51 IGP Terminator...............................5-51 Quiet Mode................................5-51 Delete Logos................................5-52...
Page 11 APPENDIX C CONSIDERATIONS FOR OPERATION ................C-1 APPENDIX D..............................D-1 PARTS, ACCESSORIES, CONSUMABLES AND OPTIONS..............D-1 APPENDIX E. FONT PRINT SAMPLES......................E-1 ............................E-1 IGH SPEED – D ......................E-1 GOTHIC RAFT ATA PROCESSING FONT ........................E-1 GOTHIC NEAR LETTER QUALITY 5000 Series User’s Manual GEK-99044...
Page 12 All manuals and user guides at all-guides.com ...........................E-1 CHARACTER GRAPHICS FONT ..........................E-2 CORRESPONDENCE FONT ..............................E-2 A FONT OCR-B ..............................E-2 FONT ............................E-2 COURIER NLQ FONT .............................E-2 ITALIC NLQ FONT 2..............................E-3 PEED ..............................E-3 CANADIAN PST APPENDIX F. FLASH UPGRADE INSTRUCTIONS.................F-1 APPENDIX G DESCRIPTION OF STRAPPING OPTIONS ..............G-1 ..................
Page 13: Chapter 1. Introduction
All manuals and user guides at all-guides.com CHAPTER 1. INTRODUCTION This printer is a high duty cycle, line matrix printer. Among the advanced features of this printer are: High speed at 500/1000/1800 lpm Industry’s only lifetime warranty on shuttle mechanism and striker bar IBM-compatible models Ideal for manufacturing pick lists and shipping documents...
Page 14: Reference Usage
Note Indicates additional information. ORGANIZATION OF THIS MANUAL This User’s Manual covers the 5000 series printers. Some procedures discussed in this manual are model number and/or cabinet specific. The differences are noted within sections where possible and separated into section where necessary. The following is a visual...
Page 15 All manuals and user guides at all-guides.com This chapter contains descriptions of the control panel, the pushbuttons and navigation through the menu options. Chapter 4: Using the Operator Menu This chapter details the procedures for accessing the options under the Operator Menu. Chapter 5: Using the Setup Menu This chapter details the procedures for accessing the options under the Set Up Menu.
Page 16: Chapter 2. Getting Started
All manuals and user guides at all-guides.com CHAPTER 2. GETTING STARTED PREPARING THE PRINTER FOR OPERATION Printer unpacking is complete when all accessories have been removed from the packaging and printer cabinet or pedestal. See “Appendix A Unpacking Procedures” for more information. Move the printer to a suitable operating location.
Page 17: Connecting The Interface Cable
See Figure 2-2. POWER ON/OFF 25-PIN SERIAL (I/O) SWITCH CONNECTOR 36-PIN PARALLEL FUSE HOLDER CONNECTOR I/O CARD RECESSED CONNECTOR INTERFACE SLOTS POWER CORD FIGURE 2-2 REAR VIEW OF PRINTER 5050/5100 (55 dBa) MODEL 5000 Series User’s Manual GEK-99044...
Page 18: I/O Interface Card Options Available
All manuals and user guides at all-guides.com I/O Interface Card Options available There are two expansion slots located in the rear of the printer. The interface options available are: § Legacy parallel § DPSL (Dataproducts short line) § DPLL (Dataproducts long line) §...
Page 19: Beeper
! A PAPER LOW condition exists. ! An EVFU loading error occurs. (For more information on the EVFU, see the Programmer’s Manual.) ! A hard fault occurs. (See Chapter 7 for an explanation of hard faults.) 5000 Series User’s Manual GEK-99044...
Page 20: Display
All manuals and user guides at all-guides.com Display The two row by sixteen-character LCD provide the following information: ! The printer’s status - Online, Local, Self-test, etc. ! Which menu or menu option is presently on display to assist in making selections.
Page 21: Data Entry
USER SET will be displayed sequentially. If one of the displayed values (i.e. numbers) are selected (other than the XX.X USER SET) the selection process is completed by depressing the Select pushbutton. Note The current setting is marked with the < symbol (12< shown above.) 5000 Series User’s Manual GEK-99044...
Page 22 All manuals and user guides at all-guides.com In USER SET mode the display switches to a format where the operator may enter any value 0 to 9 for any “X” position. The four menu browse pushbuttons revert to data entry operation. The horizontal ◄...
Page 23: Installing The Paper Handling System
FIGURE 2-4A PAPER HANDLING SYSTEM (5050/5100 55dba) LOWER PAPER SHELF ATTACH HERE HOLES TO HANG SHELF HOLES TO HANG SHELF METAL PLATE FIGURE 2-4b UPPER RACK AND LOWER PAPER SHELF INSTALLED 5180 (55 dBa) CABINET MODEL 5000 Series User’s Manual GEK-99044...
Page 24 All manuals and user guides at all-guides.com The paper shelf hangs on the back of the printer near the floor. The paper rack hooks onto the two end wire loops protruding from the rear paper exit. Use the following procedures to install the paper handling system: 1.
Page 25: Finished Installation
(TWO PLACES) SWING RACK UP FIGURE 2-6a SIDE VIEWS 5050/5100 (55 dBa) CABINET MODEL FINISHED INSTALLATION METAL HOOK HANGS ON EDGE OF OPENING ATTACH GROUND CABLES FIGURE 2-6b REAR VIEW 5180 (55 dBa) CABINET MODEL 2-10 5000 Series User’s Manual GEK-99044...
Page 26: Paper Handling Aids (55 Dba) Cabinet Models
All manuals and user guides at all-guides.com Paper Handling Aids (55 dBa) Cabinet Models A paper handling “wicket” is shipped with the 55 dBa model printer. It is positioned at the outside edge of the rear paper cabinet to assist in the vertical stacking of the paper.
Page 27: Wire Paper Guide
To thread paper through the rear exit, lift up the paper guide until it sticks to the magnet on the top cover. See Figure 2-10. MAGNET PAPER GUIDE FIGURE 2-10 WIRE PAPER GUIDE 5050/5100 (55 OR 60 dBa) CABINET MODEL) 2-12 5000 Series User’s Manual GEK-99044...
Page 28 All manuals and user guides at all-guides.com Note The 5180 model uses rear paper path only. To have paper exit through the top (5050/5100 (55 or 60 dBa) Cabinet Model only), the paper guide must be removed. Placing a hand under the paper guide at the left end, lift up and away at an angle.
Page 29: Loading Paper
Cabinet Model printers, press the cover latch to unlock the cover. See Figure 2-13. FRONT LATCH FIGURE 2-13 FRONT VIEW OF PRINTER 5050/5100 (55 or 60 dBa) CABINET MODEL FIGURE 2-13B FIGURE 2-13C 5180 (55dBa) CABINET MODEL 5180 (52 dBa) CABINET MODEL 2-14 5000 Series User’s Manual GEK-99044...
Page 30 All manuals and user guides at all-guides.com 2. Turn the print gap wheel to the LOAD position by pushing the top of the wheel towards the rear of the printer until it stops. See Figure 2-14a. (On the 5180 model, turn the print gap adjust knob to the LOAD position by turning the knob fully clockwise.
Page 31 A magnetic latch will hold the panel open. See Figure 2-16. FRONT ACCESS PANEL LOWER LOWER TRACTOR TRACTOR DOORS FRONT COVER DOOR DOORS FIGURE 2-16 FRONT ACCESS PANEL AND FRONT CABINET DOOR OPEN 2-16 5000 Series User’s Manual GEK-99044...
Page 32 All manuals and user guides at all-guides.com 7. Open the lower left and right tractor doors. See Figure 2-17 Note To load single-part paper, fold the paper over at a perforation so that the first two forms are double-thick. Later, when printer power is on, feed these doubled forms out of the printer before adjusting the print gap.
Page 33: Semiautomatic Paper Loading
3. Press the FF pushbutton to move the paper up through the printer to the upper tractors. 4. Load the paper onto the upper tractors and close the tractor doors. Unlock and adjust the upper right tractor as needed. 2-18 5000 Series User’s Manual GEK-99044...
Page 34: Horizontal Positioning Of The Paper
All manuals and user guides at all-guides.com HORIZONTAL POSITIONING OF THE PAPER The column indicator label is located just below the left upper tractor on the 5050/5100 model. See Figure 2-19. On the 5180 model, the column indicator is located on the ribbon deck. Use this label as a guide to position the paper horizontally within the printer.
Page 35: The Ribbon Deck
FIGURE 2-20a THE RIBBON DECK 5050/5100 MODEL After the ribbon cartridge is in place and the locking lever has been turned to the RUN position, the ribbon drive knob is turned clockwise to manually advance the ribbon fabric. 2-20 5000 Series User’s Manual GEK-99044...
Page 36: The Ribbon Deck
All manuals and user guides at all-guides.com THE RIBBON DECK 5180 (52 OR 55 DBA) CABINET MODEL The ribbon deck contains the drive mechanism for the ribbon cartridge and a positioning pin, located to the left of the air duct and behind the captive screw.
Page 37: The Ribbon Cartridge
5. Turn the yellow spool knob clockwise to take out any slack in the ribbon fabric between the cartridge arms. 6. Hold the ribbon cartridge over the ribbon deck at an angle that matches the tilt of the ribbon deck as described below: 2-22 5000 Series User’s Manual GEK-99044...
Page 38 All manuals and user guides at all-guides.com Facing the front of the printer, hold the ribbon cartridge so the body of the cartridge is parallel to the floor. Rotate the ribbon cartridge down so that the angle of the cartridge (front to back) matches the tilt of the ribbon deck.
Page 39 WINDOW WITH THE FABRIC FABRIC CARTRIDGE OFF THE RELATIVELY DECK LOOSE STRAIGHT LOOKING THROUGH THE WINDOW WITH THE CARTRIDGE ON THE DECK FABRIC FABRIC SNAGGED BETWEEN ON GEAR GEARS FIGURE 2-23 CHANGING OR REINSTALLING A RIBBON 2-24 5000 Series User’s Manual GEK-99044...
Page 40: Removing A Ribbon (50,55, Or 60 Dba) Cabinet Model
All manuals and user guides at all-guides.com 10. Turn the ribbon locking lever counterclockwise to the RUN position. Turn the ribbon drive knob clockwise to unwind any ribbon fabric that has been wound onto the spool. The yellow spool knob will stop turning when all fabric has been unwound. 11.
Page 41 HORIZONTAL ADJUST KNOB SMUDGE SHIELD PRINT GAP ADJUST RIBBON WHEEL GUIDE CARTRIDGE ONTO POSITIONING PIN FIGURE 2-26 RIBBON INSTALLATION 5050/5100 (55 dBa) and 5180 (55 dBa) CABINET MODEL 2-26 5000 Series User’s Manual GEK-99044...
Page 42: Setting The Print Gap
All manuals and user guides at all-guides.com 6. Reset the paper gap adjust knob to its original position or to a setting appropriate for the paper thickness being used. 7. Close the top door of the printer. SETTING THE PRINT GAP The print gap wheel is used to adjust the distance between the bank of print head actuators and the striker bar.
Page 43: Using The Black Scale
Increase the tension if the print quality on the last part of the form is printing too light. HIGHER TENSION LOWER PAPER TENSION LEVER FIGURE 2–28 PAPER TENSION LEVER 5050/5100 (55 or 60 dBa) CABINET MODEL 2-28 5000 Series User’s Manual GEK-99044...
Page 44: Power-On Sequence
All manuals and user guides at all-guides.com Note Too much tension may tear the paper or elongate the holes. POWER-ON SEQUENCE With the ribbon cartridge and paper installed and the power cable connected, the printer is ready for power to be applied. The power switch is located on the rear panel.
Page 45: 5050/5100 (55 Or 60 Dba) Cabinet Model
Removing the ribbon deck with the power applied will energize the interlock circuit. If this happens, the deck must be replaced, power must be turned off for a period of 5 minutes before attempting to reapply power. 2-30 5000 Series User’s Manual GEK-99044...
Page 46: 5180 (55 Dba) Model
All manuals and user guides at all-guides.com 5180 (55 dBa) Model UPPER TRACTORS TOP ACCESS DOOR INTERLOCK SWITCH PAPER TENSION ADJUST LEVER PRINT GAP ADJUST KNOB TRACTOR LOCKING LEVER TOP OF FORM ALIGNMENT NOTCHES PRINT MODULE ACCESS RIBBON MOTOR DRIVE SHAFT PANEL SCREW HORIZONTAL ADJUST KNOB HIDDEN AC INTERLOCK)
Page 47: Initializing The Printer
4. Press the ▼ (down) arrow to access the Maintenance menu Maintenance options. Maintenance will be displayed in the upper left corner of Reset to Deflts the display window and Reset to Deflts will be displayed in the lower right corner. 2-32 5000 Series User’s Manual GEK-99044...
Page 48: Test Pattern Printing
All manuals and user guides at all-guides.com 5. Press the ▼ (down) menu browse pushbutton again. USA will be Reset to Deflts displayed in the lower right corner of the display window. 6. Press the ◄ (left) or ► (right) menu browse pushbutton to select a USA or International setting.
Page 49 If printing becomes lighter gradually over a period of time, the ribbon may need replacing. See Figure 2-28 below for the print pattern sample using the default settings FIGURE 2-31 PRINT PATTERN SAMPLE 2-34 5000 Series User’s Manual GEK-99044...
Page 50: Chapter 3. Operating The Printer
All manuals and user guides at all-guides.com CHAPTER 3. OPERATING THE PRINTER PRINTER OPERATIONAL MODES ONLINE OFFLINE Fault State Menu Each printer state (mode) will display its own operational characteristics. These modes are defined as follows: Online The online state is the normal operating mode of the printer where it is ready to accept data from the host.
Page 51: Main Menu
The Maintenance menu contains selections for hardware setup, such as checking and resetting of counters, etc. For procedures on navigating the maintenance menu, see Chapter 6. For a complete listing of menu selections, see Maintenance Menu Map in Appendix I. 5000 Series User’s Manual GEK-99044...
Page 52: Menu Control
All manuals and user guides at all-guides.com Menu Control The Menu control feature allows the operator to restrict/allow access to the other menus, Operator, Setup and Maintenance. This menu is only visible after using the following procedure during power up: ↑...
Page 53: Setting Up An Active Format
After the form has been set up, a lpi change will not alter the length of the offset distance. The top print ref should not be confused with a top margin. They are distinctly different and serve separate functions. 5000 Series User’s Manual GEK-99044...
Page 54: Explanation Of The Top Print Ref
All manuals and user guides at all-guides.com Explanation of the Top Print Ref The Top Print Ref feature is used mainly with preprinted forms. Certain application programs immediately start printing data on the first form with no consideration for where the form is positioned. In the past, the person loading paper was responsible for positioning the form so that the first printed line fell in the correct place on the form (perforation 2.5 inches above the alignment pointers in the upper...
Page 55 Example B shows the effect of the special offset (top print ref) on the print job. The offset (1 inch) was stored in a format description and paper was loaded with the perforation at the alignment pointers. EXAMPLE B EXAMPLE A 5000 Series User’s Manual GEK-99044...
Page 56: Low Paper Printing
All manuals and user guides at all-guides.com LOW PAPER PRINTING Low paper printing allows replenishing the forms supply without losing data or forms registration. This printer will print to the end of the current form or to the end of the last form (end of paper) after sensing a low paper condition if the form length corresponds with the active page length.
Page 57: Setting Top Of Form
PAPER PERFORATION FIGURE 3-1 PAPER PERFORATION CORRECTLY POSITIONED BETWEEN UPPER TRACTORS 5050/5100 (55 OR 60 dBa) CABINET MODEL Note To ensure proper printing integrity, do not print within 1/8 inch of perforations. 5000 Series User’s Manual GEK-99044...
Page 58: Paper Tear -Off Feature
All manuals and user guides at all-guides.com PAPER TEAR-OFF FEATURE Pressing the Tear Off pushbutton starts the paper tear-off feature cycle. This feature moves the paper forward, out of the printer, far enough to tear off the last printed form at its perforation. Tearoff will show in the display.
Page 59: Special Forms
RETRACTED 10.5 10.0 10.5 10.5 11.0 11.5 11.5 12.0 12.5 12.5 13.0 13.5 13.5 14.0 14.5 14.5 15.0 15.5 15.5 16.0 16.5 16.5 17.0 17.5 18.0 18.5 19.0 19.5 20.0 20.5 21.0 21.5 22.0 3-10 5000 Series User’s Manual GEK-99044...
Page 60 All manuals and user guides at all-guides.com Top Paper Exit Tear-off (5050/5100 55 dBa Cabinet Model Only) Calculated Ejection and Retraction Chart FORM LENGTH NUMBER OF INCHES INCHES FORMS (INCHES) FORMS EJECTED EJECTED RETRACTED NOT USED -1.5 10.0 10.5 10.5 -2.5 11.0 11.5...
Page 61: Local Auto View Feature
7. Press the Select pushbutton to enable or disable the viewing of a menu. The < symbol immediately follows an enabled menu. 3-12 5000 Series User’s Manual GEK-99044...
Page 62 All manuals and user guides at all-guides.com 8. Cycle the power to the printer. After the power-up sequence is complete, only the enabled menu views will be viewable and accessible. Note If all the menus, Operator, Set Up and Maintenance are restricted from viewing, when the power cycle is complete, no menu will be visible from the Local menu level.
Page 63: Chapter 4. Using The Operator Menu
All manuals and user guides at all-guides.com CHAPTER 4. USING THE OPERATOR MENU While in Local, press the ▼ (down) menu browse pushbutton until Main Operator menu is displayed in the bottom right corner of the LCD. Operator Main will be displayed in the upper left corner of the LCD. To move up or down a level of menu options, press the ▲...
Page 64: Font Style
LCD. 4. Press the Select pushbutton to select a font style. The < symbol will now immediately follow the font style, indicating the currently selected font style. 5000 Series User’s Manual GEK-99044...
Page 65: Char Set/Country
All manuals and user guides at all-guides.com CHAR SET/COUNTRY The character map consists of 256 characters (0X00 – 00XFF). Using the Country (OX00-OX7F) and Character Set (0X80-OXFF) and options allows the operator to select the upper and lower ends of the character maps respectively (See example character set below.) Under the Char Set/Country, there are two sub-menus, Character Set and Country.
Page 66: Country
1. While in Select CPI menu, press the ◄ (left) or ► (right) menu Select CPI browse pushbutton until 10.0 User Set is displayed in the lower 10.0 User Set right corner of the LCD. 5000 Series User’s Manual GEK-99044...
Page 67: Select Lpi
All manuals and user guides at all-guides.com 2. Press the Select pushbutton to select this feature. Notice the Select CPI cursor (underline) beneath the currently selected digit to be 10.0 changed. 3. In User Set mode the display switches to a format where the operator may enter any value 0 to 9 for any numeric position.
Page 68: Interface
1. While in Operator menu, press the ◄ (left) or ► (right) menu Operator browse pushbuttons until Emulation is displayed in the lower Emulation right corner of the LCD. 2. Press the ▼ (down) menu browse pushbutton to access the emulation options. 5000 Series User’s Manual GEK-99044...
Page 69: Filter
All manuals and user guides at all-guides.com 3. Press the ◄ (left) or ► (right) menu browse pushbuttons until the emulation desired is displayed in the lower right corner of the LCD. < 4. Press the Select pushbutton to select an emulation option. The symbol will now immediately follow the saved emulation option.
Page 70: Parallel(1284)
Parallel (1284) desired option is displayed in the lower right corner of the LCD. None< 4. Press the Select pushbutton to enable or disable an option. The < symbol will now immediately follow the enabled option. 5000 Series User’s Manual GEK-99044...
Page 71: Expansion1/Expansion2
All manuals and user guides at all-guides.com Expansion1/Expansion2 This menu is used to select the expansion 1 or Expansion2 options. Note IGP and QMS are mutually exclusive options. SCS and IPDS are also mutually exclusive options and are dependent on the software loaded in the printer.
Page 72: Software Ids
Board Identifier Legacy Parallel (Centronics, DP Short, DP Long) Leg1: or Leg2: Ethernet (any speed) or Token Ring Net1: or Net2: empty or unknown board Exp1: or Exp2: IBM front end board Fep1: or Fep2: 4-10 5000 Series User’s Manual GEK-99044...
Page 73: Sample Status Page
All manuals and user guides at all-guides.com Sample Status Page Selecting this option will print the current settings of the printer. Press the Clear pushbutton to stop printing. The following two pages, Figure 4-2a and 4-2b, are a sample printout of the status page, reflecting the factory default settings with standard software installed.
Page 74 Parallel Setup No Fault PO&OFF Disable Serial XON/XOFF Ready/Busy Disable ON/OFFline Disable Fault Enable Robust XOFF Disable Robust XON Disable CD(DTR) Ready/Busy Enable ON/OFFline Enable Fault Enable CA(RTS) FIGURE 4-2a (SAMPLE STATUS PAGE 1) 4-12 5000 Series User’s Manual GEK-99044...
Page 75 All manuals and user guides at all-guides.com Ready/Busy Disable ON/OFFline Disable Fault Disable SCA(SRTS) Ready/Busy Enable ON/OFFline Enable Fault Enable ETX/ACK Disable Inhibit Xmit Disable Lead Polarity CD(DTR) High CA(RTS) High SCA(SRTS) High CB(CTS) High CC(DSR) High Data Bits 8 Bits Parity No Parity Bit Stop Bits...
Page 76: Sample Format Page
Top Margin Bottom Margin 11.00 7920 Left Margin Right Margin 13.20 9504 Top Print Ref Left Print Ref Horiz Expansion Vert Expansion VertExp Options Default (top) Print Modifiers FIGURE 4-3 SAMPLE FORMAT PAGE PRINTOUT 4-14 5000 Series User’s Manual GEK-99044...
Page 77: Sample Character Set
All manuals and user guides at all-guides.com Sample Character Set Selecting this option will print an example of the currently selected character set/country character table. Press the Clear pushbutton to stop printing. See Figure 4-4. FIGURE 4-4 SAMPLE CHARACTER SET Sample Font Page Selecting this option prints the current font package included in the printer software.
Page 78 PC774 Lithuania PC866 LAT ECMA-94-1 Mult KU 42(KU Thai) TIS 11(TS 988) TIS 13 (IBM Std) TIS 16 (SIC Old) TIS 17 (SIC STD) TIS 18 (General) None FIGURE 4-5 SAMPLE FONT PRINT PRINTOUT 4-16 5000 Series User’s Manual GEK-99044...
Page 79: Adjust Tof
All manuals and user guides at all-guides.com ADJUST TOF This menu option allows the operator to print a test pattern, view a test pattern and adjust the top of form. This menu is used to check, and then align the paper to the print line of the printer. It is used to fine-tune the top of form setting.
Page 80: Set Tof
(right) Adjust TOF menu browse pushbutton until Discard Job is displayed in the Discard Job lower right corner of the LCD. 2. Press the Select pushbutton to discard job (clear the buffer) in printer. 4-18 5000 Series User’s Manual GEK-99044...
Page 81: Chapter 5. Using The Set Up Menu
All manuals and user guides at all-guides.com CHAPTER 5. USING THE SET UP MENU The Set Up menu allows the operator to modify or create stored formats. The Set Up menu also allows the operator to set default settings for Horiz Tab, Vertical Format, Interface Settings, Engine Options, Print Control, GenPtrOpts (General Printer Options), TearOff, Emulation, Display Lang (Display Language) and Filter.
Page 82: Modify Format
Use the following procedures to select font style options: 1. While in Modify Format menu, press the ◄ (left) or ► (right) menu Modify Format browse pushbuttons until Font Style is displayed in the lower Font Style right corner of the LCD. 5000 Series User’s Manual GEK-99044...
Page 83: Charset/Country
All manuals and user guides at all-guides.com 2. Press the ▼ (down) menu browse pushbutton to access the Font Style options. 3. Press the Select pushbutton to select a Font Style option. The < symbol will now immediately follow the saved Font Style option. CharSet/Country The character map consists of 256 characters (0X00 –...
Page 84: Cpi
4. Press the Select pushbutton to select a LPI option. The < symbol will now immediately follow the saved LPI option. (See “Select LPI (User Set)” under Using the Operator Menu for procedures to set up a non-standard LPI.) 5000 Series User’s Manual GEK-99044...
Page 85: Form Length
All manuals and user guides at all-guides.com Form Length This menu option is used to setup the form length. The form length may be set By Lines, By MM, or By Inches. Use the following procedures for setting the form length: 1.
Page 86: Bottom Margin
Left Margin right corner of the LCD. 2. Press the ▼ (down) menu browse pushbutton to access the Left Left Margin Margin options. Left Margin will be displayed in upper left corner By IN of LCD. 5000 Series User’s Manual GEK-99044...
Page 87: Right Margin
All manuals and user guides at all-guides.com 3. Press ◄ (left) or ► (right) menu browse pushbutton and select By Left Margin IN IN, By MM, or By Column. Press the Select pushbutton to select 00.0 one of these options. The current setting is displayed in the lower right corner of the LCD.
Page 88: Top Print Ref
5. Press the Clear pushbutton after all changes are complete and the desired value is displayed in the lower right corner of the LCD. Note Repeat this section if further changes are necessary. 5000 Series User’s Manual GEK-99044...
Page 89: Left Print Ref
All manuals and user guides at all-guides.com Left Print Ref This menu option is used to setup the left print ref. The left print ref may be set using By Inches, By MM or BY Column. Use the following procedures for setting the left print ref: 1.
Page 90: Vert Expansion
“group” up or “sag” down when compared to normally printed characters on the same line. See examples below. “GROUP” UP Baseline Option Default Option “SAG” DOWN 5000 Series User’s Manual 5-10 GEK-99044...
Page 91: Print Modifiers
All manuals and user guides at all-guides.com 1. While in Modify Format menu, press the ◄ (left) or ► (right) menu Modify Format browse pushbuttons until VertExp Options is displayed in the VertExp Options lower right corner of the LCD. 2.
Page 92: Slew Rate
4. Press the Select pushbutton to select a format slot. Choosing a blank format will immediately display the format name modified under Format Name. 5. Press the Select pushbutton to confirm this format name. Press the Clear pushbutton to exit this option. 5000 Series User’s Manual 5-12 GEK-99044...
Page 93: Horiz Tab
All manuals and user guides at all-guides.com HORIZ TAB This menu is used to set or clear horizontal tabs. The Horiz Tab may be set using By Inches, By MM, By Column, or Clear All Tabs. Use the following procedures for setting a horizontal tab: 1.
Page 94: Vertical Tabs
While in Type Select menu, press the ◄ (left) or ► (right) menu browse pushbutton until Emulation VFU is displayed in the lower right corner of the LCD. Press Select to select Emulation VFU. 5000 Series User’s Manual 5-14 GEK-99044...
Page 95: Interface Settings
All manuals and user guides at all-guides.com INTERFACE SETTINGS This menu and its sub-menus are used to setup the printer’s interface options and the serial interface parameters. See the Set Up Menu Map in Appendix I for available selections. Use the following procedures to select an interface setting: 1.
Page 96: Parallel Setup
2. Press the ▼ (down) menu browse pushbutton to access the Serial Serial Type Type options. RS232C < 3. Press the ◄ (left) or ► (right) menu browse pushbutton until the desired setting is displayed in the lower right corner of the display. 5000 Series User’s Manual 5-16 GEK-99044...
Page 97: Serial Setup
All manuals and user guides at all-guides.com 4. Press the Select pushbutton to enable a setting or disable a setting. The < symbol will now immediately follow the selected (saved) setting. Serial Setup This menu, its sub-menus, and options are used to change parameter settings for the serial interface.
Page 98: Cd(Dtr)
(able to receive data) or busy (currently unable to receive data.) ON/OFFline DTR signal should be used to reflect the printer is online or offline. Fault DTR signal should be used to reflect whether a fault condition exists. 5000 Series User’s Manual 5-18 GEK-99044...
Page 99: Ca(Rts)
All manuals and user guides at all-guides.com CA(RTS) This option is used to configure CA(RTS) settings for RS232 serial type. This is also known as Request to Send. Use the following procedures to enable/disable or change an CA (RTS) setting: 1.
Page 100: Etx/Ack
LCD. 4. Press the Select pushbutton to enable or disable an option. The < symbol will now immediately follow the enabled option. 5000 Series User’s Manual 5-20 GEK-99044...
Page 101: Lead Polarity
All manuals and user guides at all-guides.com Lead Polarity This sub-menu is used to configure a lead polarity setting for the serial setup for RS232 serial type. There are five additional sub- menus available. Meaning Type of Signal Sent High CD(DTR) Signal will be generated Signal will be generated...
Page 102: Sca(Srts)
2. Press the ▼ (down) menu browse pushbutton to access the CC(DSR) options. 3. Press the Select pushbutton to enable or disable an option. See the Set Up Menu Map for available selections. The < symbol will now immediately follow the enabled option. 5000 Series User’s Manual 5-22 GEK-99044...
Page 103: Data Bits
All manuals and user guides at all-guides.com Data Bits This sub-menu is used to configure the number of data bits per character setting for the serial setup for RS232 and RS422 serial type. There are two settings under the Data Bits option, 7 Bits or 8 Bits.
Page 104: Stop Bits
3. Press the ◄ (left) or ► (right) menu browse pushbutton until the desired selection is displayed in the lower right corner of the LCD. Press the Select pushbutton to enable or disable an option. The < symbol will now immediately follow the enabled option. 5000 Series User’s Manual 5-24 GEK-99044...
Page 105: High Trip Pt
All manuals and user guides at all-guides.com High Trip Pt% This sub-menu is used to configure a High Trip Point setting for the serial setup as a percentage of total buffer size. This setting configures the point where the printer transmits a signal to the host when the buffer is a set percentage full.
Page 106: Legacy Parallel
(01-32 or 33-64.) Press the Select pushbutton to enable/disable an H Bit strap. The < symbol will immediately follow an enabled H Bit strap. 6. Press the Clear, or ▲ (up) menu browse, pushbutton to exit this menu. DP(Short) 5000 Series User’s Manual 5-26 GEK-99044...
Page 107: Dp(Long)
All manuals and user guides at all-guides.com This menu is used to enable/disable the I/F Straps for DP(Short) I/O Card (optional interface card.) These are also known as hardware straps. See Table 1 in Appendix G for hardware strap descriptions. Use the following procedures to access the DP(Short) option: 1.
Page 108: I/F Straps
LCD. Press the Select pushbutton to enable or disable a setting. < symbol will immediately follow an enabled Mbit speed setting. 4. Press the Clear, or ▲ (up) menu browse, pushbutton to exit this option. 5000 Series User’s Manual 5-28 GEK-99044...
Page 109: Coax
All manuals and user guides at all-guides.com Coax This menu is used to configure the Coax settings, Emulation, Buffer Size, and Early Complete. These options are only visible with the appropriate software, SCS or IPDS, and TX/CX I/O card installed in either expansion slot 1 or 2.
Page 110: Tcp/Ip
LCD and Frame Type will be displayed in Frame Type the lower right corner. 3. Press the ▼ (down) pushbutton again. Frame Type will be Frame Type displayed in the upper left corner of the LCD. 802.3 < 5000 Series User’s Manual 5-30 GEK-99044...
Page 111: Engine Options
All manuals and user guides at all-guides.com 4. Press the ◄ (left) or ► (right) menu browse pushbutton until the desired option is displayed in the lower right corner of the LCD. 5. Press the Select pushbutton to enable or disable an option. The < symbol will immediately follow an enabled option.
Page 112: Print Intensity
Print Control is displayed in the lower Print Control right corner of the LCD. 2. Press the ▼ (down) menu browse pushbutton to access the Print Control sub-menus. The following describes the sub-menus and options available: 5000 Series User’s Manual 5-32 GEK-99044...
Page 113: Define Lf
All manuals and user guides at all-guides.com Define LF This menu is used to define the action of the printer upon receiving a line feed character. Use the following procedures to select an option: 1. While in the Print Control menu, press the ◄ (left) or ► (right) Print Control menu browse pushbuttons until Define LF is displayed in the Define LF...
Page 114: Define Ht
3. Press the ◄ (left) or ► (right) menu browse pushbutton until the AutoWrap desired option is displayed. Press the Select pushbutton to enable Enable< or disable an option. The < symbol will immediately follow an enabled option. 5000 Series User’s Manual 5-34 GEK-99044...
Page 115: Ff @ Tof
All manuals and user guides at all-guides.com FF @ TOF This menu is used to define form feed with top of form behavior for the printer. If enabled, the printer will ignore a form feed character, if the printer is already at the top of form. Use the following procedures to select an option: 1.
Page 116: Path
This menu is used to enable/disable the auto tear off feature. If enabled the printer will automatically eject the paper to the selected tear off position after a selected timeout after the shuttle stops. Use the following procedures to set the auto features. 5000 Series User’s Manual 5-36 GEK-99044...
Page 117: Emulation
All manuals and user guides at all-guides.com 1. While in the TearOff menu, press the ◄ (left) or ► (right) menu TearOff browse pushbutton until Auto is displayed in the lower right Auto corner of the LCD. 2. Press the ▼ (down) menu browse pushbutton to access the Auto Auto options.
Page 118: Ansi (4800)
4. Press the ◄ (left) or ► (right) menu browse pushbutton until the ANSI (4410) desired option is displayed. Press the Select pushbutton to enable or disable an ANSI (4410) setting. 5. Press the Clear, or ▲ (up) menu browse, pushbutton to exit this option. 5000 Series User’s Manual 5-38 GEK-99044...
Page 119: Fx286E
All manuals and user guides at all-guides.com FX286E This menu is used to select the FX286e emulation. See “I/F Emulation Option Descriptions,” table 8, in Appendix G for additional information. Use the following to configure the FX286e emulation settings: 1. While in the Emulation menu, press the ◄ (left) or ► (right) menu Emulation browse pushbutton until FX286e is displayed in the lower right FX286e...
Page 120: Dec Lg
4. Press the ◄ (left) or ► (right) menu browse pushbutton until the DEC LG desired option is displayed. Press the Select pushbutton to enable or disable a DEC LG setting. 5. Press the Clear, or ▲ (up) menu browse pushbutton to exit this option. 5000 Series User’s Manual 5-40 GEK-99044...
Page 121: Pseries
All manuals and user guides at all-guides.com Pseries This menu is used to select the Pseries emulation. See “I/F Emulation Option Descriptions,” table 10, in Appendix G for additional information. Note Under the menu option SFCC, the user defines a SFCC character. Use the following to configure the Pseries emulation settings: 1.
Page 122: Esc/P2
1. While in the Set Up menu, press the ◄ (left) or ► (right) menu Set Up browse pushbutton until Filter is displayed in the lower right Filter corner of the LCD. 2. Press the ▼ (down) menu browse pushbutton to access the Filter options. 5000 Series User’s Manual 5-42 GEK-99044...
Page 123: Qms
All manuals and user guides at all-guides.com * Viewable with SCS or IPDS software installed in printer. The following describes the sub-menus and options available: This menu option is used to select the QMS filter option. Use the following procedures to access the QMS options: 1.
Page 124: Control Chars
1. While in the QMS menu, press the ◄ (left) or ► (right) menu browse pushbutton until Language is displayed in the lower right Language corner of the LCD. 2. Press the ▼ (down) menu browse pushbutton to access the Language Language options. English (USA)< 5000 Series User’s Manual 5-44 GEK-99044...
Page 125: Code V
All manuals and user guides at all-guides.com 3. Press the ◄ (left) or ► (right) menu browse pushbutton until the desired option is displayed. Press the Select pushbutton to enable or disable an option. The < symbol will immediately follow an enabled option.
Page 126: Ignore Mode
2. Press the ▼ (down) menu browse pushbutton to access the PY PY Terminator Terminator options. CR< 3. Press the ◄ (left) or ► (right) menu browse pushbutton until the desired option is displayed. Press the Select pushbutton to enable 5000 Series User’s Manual 5-46 GEK-99044...
Page 127: Pn Terminator
All manuals and user guides at all-guides.com or disable an option. The < symbol will immediately follow an enabled option. PN Terminator This menu is used to select either the CR or CR LF as the PN Terminator setting for QMS. The command to turn off the graphics conversion (^PN^-) may be terminated by a carriage return/linefeed combination.
Page 128: Version
Ignore Char (see next option.) 1. While in the QMS menu, press the ◄ (left) or ► (right) menu browse pushbutton until Ignore Chr Mode is displayed in the Ignore Chr Mode lower right corner of the LCD. 5000 Series User’s Manual 5-48 GEK-99044...
Page 129: Ignore Char
All manuals and user guides at all-guides.com 2. Press the ▼ (down) menu browse pushbutton to access the Ignore Ignore Chr Mode Chr Mode options. Disable< 3. Press the ◄ (left) or ► (right) menu browse pushbutton until the desired option is displayed. Press the Select pushbutton to enable or disable an option.
Page 130: Control Chars
3. Press the ◄ (left) or ► (right) menu browse pushbutton until the desired option is displayed. Press the Select pushbutton to enable or disable an option. The < symbol will immediately follow an enabled option. 5000 Series User’s Manual 5-50 GEK-99044...
Page 131: Language
All manuals and user guides at all-guides.com Language This menu option is used to select the Language setting for IGP. This option permits the selection of twelve International Standards Organization (ISO) character sets as the power-up default character set. Use the following procedure to select this option: 1.
Page 132: Delete Logos
2. Press the ▼ (down) menu browse pushbutton to access the Vertical DPI Vertical DPI options. 72< 3. Press the ◄ (left) or ► (right) menu browse pushbutton until the desired option is displayed. Press the Select pushbutton to enable 5000 Series User’s Manual 5-52 GEK-99044...
Page 133: Slashed Zero
All manuals and user guides at all-guides.com or disable an option. The < symbol will immediately follow an enabled option. Slashed Zero This menu option is used to select the Slashed Zero setting for IGP. When enabled, the Slashed Zero option will print slashes in zeros, e.g..
Page 134: Ignore Char
This menu option is used to select the IPDS BC Stagger setting for IPDS. When enabled, the barcode printing is faster at a lower print quality. Use the following procedure to select this option: 5000 Series User’s Manual 5-54 GEK-99044...
Page 135: Ipds Bc Density
All manuals and user guides at all-guides.com 3. While in the IPDS menu, press the ◄ (left) or ► (right) menu IPDS browse pushbutton until IPDS BC Stagger is displayed in the IPDS BC Stagger lower right corner of the LCD. 4.
Page 136: Ipds Dens Ovr
This menu option is used to select the default Code Page setting for IBM Format. See the Set Up Menu Map in Appendix I for a complete listing of available selections. Use the following procedure to select this option: 5000 Series User’s Manual 5-56 GEK-99044...
Page 137: Code Pg Override
All manuals and user guides at all-guides.com 1. While in the IBM Format menu, press the ◄ (left) or ► (right) IBM Format menu browse pushbutton until Code Page is displayed in the Code Page lower right corner of the LCD. 2.
Page 138: Mpp Override
8. Press the ◄ (left) or ► (right) menu browse pushbutton until the desired option is displayed. Press the Select pushbutton to enable or disable an option. The < symbol will immediately follow an enabled option. 5000 Series User’s Manual 5-58 GEK-99044...
Page 139: Override Text
All manuals and user guides at all-guides.com Override Text This menu option is used to enable/disable the Override Text option. When enabled, the printer will override any host-set command, which attempts to change the text quality value to anything other than the current menu value.
Page 140: Hex Print
4. Press the Clear pushbutton after all changes are complete and the desired value is displayed in the lower right corner of the LCD. Note Repeat this section if further changes are necessary. 5000 Series User’s Manual 5-60 GEK-99044...
Page 141: Hex 2
All manuals and user guides at all-guides.com Hex 2 This menu option is used to select the HEX 2 setting for IBM Format. This option defines the second character (in EBCDIC) of the lead-in sequence for hex passthru. See Hex 1 for additional information. This is a user set option.
Page 142: Dcf2
4. Press the Clear pushbutton after all changes are complete and the desired value is displayed in the lower right corner of the LCD. Note Repeat this section if further changes are necessary. 5000 Series User’s Manual 5-62 GEK-99044...
Page 143: Dcf Term
All manuals and user guides at all-guides.com DCF Term This menu option is used to select the DCF Term setting for IBM Format. See DCF 1 for additional information. This is a user set option. Use the following procedures to select this option: 1.
Page 144: Case
1. While in the Coax Compat menu, press the ◄ (left) or ► (right) Coax Compat menu browse pushbuttons until FF Before LC is displayed in the FF Before LC lower right corner of the display. 5000 Series User’s Manual 5-64 GEK-99044...
Page 145: Interv Req
All manuals and user guides at all-guides.com 2. Press the ▼ (down) menu browse pushbutton to access the FF FF Before LC Before LC options. Disable< 3. Press the ◄ (left) or ► (right) menu browse pushbutton until the desired option is displayed. Press the Select pushbutton to enable or disable an option.
Page 146: Irq Bsy To
3. Press the ◄ (left) or ► (right) menu browse pushbutton until the desired option is displayed. Press the Select pushbutton to enable or disable an option. The < symbol will immediately follow an enabled option. 5000 Series User’s Manual 5-66 GEK-99044...
Page 147: Nl At Mpp+1
All manuals and user guides at all-guides.com NL at MPP+1 This menu option is used to enable/disable a NL at MPP+1 (New Line at Maximum Print Position + 1 Line (LU-3 mode)) option. If NL at MPP+1 is set to LN +2, a new line is executed at MPP +1, and additional new line is executed automatically.
Page 148: Ff Endbuff
3. Press the ◄ (left) or ► (right) menu browse pushbutton until the desired option is displayed. Press the Select pushbutton to enable or disable an option. The < symbol will immediately follow an enabled option. 5000 Series User’s Manual 5-68 GEK-99044...
Page 149: Ff Pos
All manuals and user guides at all-guides.com FF Pos This menu option is used to enable/disable a FF Pos option. Form feed commands may be executed anywhere or treated as blanks if they do not occur at MPP+1, the first print position of a line (column one.) Use the following procedures to enable/disable a setting: 1.
Page 150: Supp Ccode
3. Press the ◄ (left) or ► (right) menu browse pushbutton until the desired option is displayed. Press the Select pushbutton to enable or disable an option. The < symbol will immediately follow an enabled option. 5000 Series User’s Manual 5-70 GEK-99044...
Page 151: Comm
All manuals and user guides at all-guides.com Comm This menu option is used to select a Comm option. The Comm option enables/disables the Extended Attribute Buffer (EAB) and enables/disables the Query Reply. When set to EAB, EAB is enabled, but not Query Reply. When set to QUERY/EAB, EAB and Query Reply are both enabled.
Page 152: Chapter 6. Using The Maintenance Menu
All manuals and user guides at all-guides.com CHAPTER 6. USING THE MAINTENANCE MENU The activities performed under this menu include resetting the printer to defaults, alignment, head service, power on time and print time settings, upgrade software functions, and ribbon monitor functions.
Page 153: Alignment
3. Press the ◄ (left) or ► (right) menu browse pushbutton until the desired pattern option is displayed. 4. Press the Select pushbutton to select a pattern to print. CLR to Signature Stop will be displayed in the lower right corner of the LCD. CLEAR to Stop 5000 Series User’s Manual GEK-99044...
Page 154: Adjustamplitude
All manuals and user guides at all-guides.com 5. Press the Clear pushbutton to stop printing the pattern. Press the On Line pushbutton to return the printer to the Local menu status or press the Clear pushbutton to move backwards up a level.
Page 155: Headservice
Resetting this counter arbitrarily is not recommended. Note Make sure the correct print head number is displayed before clearing the counter. Once a counter is reset to zero, it cannot be set back to its original count. 5000 Series User’s Manual GEK-99044...
Page 156: Print Chart
All manuals and user guides at all-guides.com Use the following procedure to select this option: 1. While in the HeadService menu, press the (left) or (right) HeadService menu browse pushbutton until Dot Counts is displayed in the Dot Counts lower right corner of the LCD. 2.
Page 157: Actuator Status
2. Press the Select pushbutton to display the Power Time. In the Print Time example to the left, HHHHH represents hours, MM represents HHHHH:MM:SS minutes, and SS represents seconds. 3. Press the Clear pushbutton to return to the previous display. 5000 Series User’s Manual GEK-99044...
Page 158: Upgrade Flash
All manuals and user guides at all-guides.com UPGRADE FLASH This menu is used to place the printer in a data receiving status for upgrading the printer with a software upgrade. See Appendix F for complete upgrade installation instructions. Use the following procedures to select this option: Note Make sure the printer is connected to the host before proceeding.
Page 159 5180 (52 and 55 dBa) Cabinet Model 75M and 125M The EOL Warning allows the user to set the End Of Life Warning value for the ribbon. This warning does not cause a fault. It is a monitoring function only. 5000 Series User’s Manual GEK-99044...
Page 160: Chapter 7. Operator Care And Maintenance
All manuals and user guides at all-guides.com CHAPTER 7. OPERATOR CARE AND MAINTENANCE INTRODUCTION These shuttle matrix printers are designed so that preventive maintenance is not required. There are no lubrication requirements; therefore, operator maintenance is minimal. OPERATOR CLEANING PROCEDURES 5050/5100 (50, 55 OR 60 DBA) CABINET MODEL Clean the printer as necessary.
Page 161: Operator Cleaning Procedures
3. With a soft brush and vacuum, remove any paper dust that has accumulated inside the printer. Most dust tends to accumulate in the striker bar area and the paper supply compartment. 4. Reinstall or replace (if print legibility is not acceptable) the ribbon cartridge. 5000 Series User’s Manual GEK-99044...
Page 162: Operator Troubleshooting
All manuals and user guides at all-guides.com 5. Clean the outside surfaces of the printer with a clean cloth and water. Do not use cleaning solutions. Always dry the outside cabinet surfaces with a clean dry cloth. Warning Do not operate the printer with the air filters removed. 6.
Page 163: Soft Faults
Press the CLEAR pushbutton to clear the display. Either Online or Local will be displayed in upper left corner of the display window. The following fault messages will be displayed in the lower right corner of the display window: 5000 Series User’s Manual GEK-99044...
Page 164 All manuals and user guides at all-guides.com TABLE 7-1 Soft Fault Displays DISPLAY MEANING CORRECTIVE ACTION The Ribbon monitor feature has Press the CLEAR pushbutton to Change Ribbon detected the specified number of ignore this warning and dots has been printed for the continue printing or replace the current ribbon.
Page 165 The ribbon weld is passing by the Press the Clear pushbutton to Ribbon Weld Pass actuators while the printer is clear the fault. suspended. Print gap wheel turned to the Adjust for proper paper gap. Striker Bar Open OPEN position. 5000 Series User’s Manual GEK-99044...
Page 166: Miscellaneous Non-Fault Messages
All manuals and user guides at all-guides.com Miscellaneous Non-Fault Messages The following displays indicate printer status: Either Online or Local will be displayed in upper left corner of the display window. The following fault messages will be displayed in the lower right corner of the display window: Table 7-2 Miscellaneous Non-Fault Messages...
Page 167: Hard Faults
When a hard fault occurs, the printer will be rendered inoperative. Operator intervention may correct the fault, however service may be required. Correct the condition causing the fault, if possible and press the CLEAR pushbutton to restore printer operation. 5000 Series User’s Manual GEK-99044...
Page 168 All manuals and user guides at all-guides.com TABLE 7-3 Hard Fault Displays DISPLAY MEANING All actuators on an entire tier fail. Call for Service. Driver Circuit Shuttle drive motor is stalled or Check for interference Shuttle Overload overloaded. caused by a paper jam or print gap adjusted too tight.
Page 169: Electrical Problems
Reset serial interface data rate. Parity selected may not be compatible with host. Reset serial interface parity type. Interface settings may not be compatible with host. Recheck settings and compare to host protocol settings. 7-10 5000 Series User’s Manual GEK-99044...
Page 170: Mechanical Problems
All manuals and user guides at all-guides.com Mechanical Problems Use Table 7-5 when problems are experienced with paper feeding and print quality. TABLE 7-5 Mechanical Problems PROBLEM POSSIBLE CAUSE/CORRECTIVE ACTION Paper does not feed properly. Paper supply in lower enclosure not aligned properly.
Page 171: Self-Test Error Messages
Shuttle cannot stabilize. Check for paper jam or print gap adjustment. If either condition does not exist, call for service. Loading----- Self-test completed with no errors None. Please Wait..found, printer software is loading. 7-12 5000 Series User’s Manual GEK-99044...
Page 172: Serial Interface Errors
All manuals and user guides at all-guides.com SERIAL INTERFACE ERRORS If the host does not stop sending data when the printer reports busy, the input buffer will eventually fill to capacity. Any additional data sent by the host will be discarded and an error condition will exist. This error may be reported to the operator via GenPtrOpts (Group 1) strap 16.
Page 173: Replacement Procedure
5. Starting with the middle one, unscrew the three captive thumbscrews and remove the ribbon deck. Note If the printer has been printing for an extended time, allow it to cool for five minutes. 7-14 5000 Series User’s Manual GEK-99044...
Page 174 All manuals and user guides at all-guides.com 6. Remove the Allen wrench from the foam padding. See Figure 7-4. ACTUATOR NUMBERS RIBBON SHIELD ALLEN WRENCH PRINT HEAD WRENCH CABLE COVER STORAGE FIGURE 7-4 REPLACEMENT PROCEDURE (1 OF 3) 7. Unscrew the two screws securing the print head cable cover for the print head to be removed.
Page 175 9 10 11 12 13 14 15 16 17 18 19 20 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 PRINT HEAD NUMBERS FIGURE 7-5 REPLACEMENT PROCEDURE (2 OF 3) 7-16 5000 Series User’s Manual GEK-99044...
Page 176 All manuals and user guides at all-guides.com 12. Place the new print head over the print head screw. Press down and to the right on the barrels of the print head and tighten the screw. See Figure 7-6. Note If there is not enough or too much clearance for the new print head, loosen the print head screws on all of the heads to the left of the one being replaced.
Page 177: Print Head Replacement
2. Open the top access door and set the print gap adjust knob to the Load position (fully clockwise.) 3. Remove the ribbon cartridge. 4. Loosen the two captive thumbscrews (See Figure 7-7) and tilt the print module access panel up out of the way. 7-18 5000 Series User’s Manual GEK-99044...
Page 178 All manuals and user guides at all-guides.com 5. Remove the section of air duct nearest you by pulling it back, and then up. The duct snaps on and off. See Figure 7-7. REMOVE THIS PORTION OF AIR DUCT PRINT MODULE CAPTIVE CAPTIVE ACCESS PANEL...
Page 179 (ribbon and paper dust.) 9. Replace the modules in reverse order of removal. Holding the module tilted back slightly, place it on the mounting surface and rotate it forward. 7-20 5000 Series User’s Manual GEK-99044...
Page 180: Resetting Print Head Counters
All manuals and user guides at all-guides.com 10. Slide each module towards the right as far as it will go. Hold it towards the right until the screw is tightened to prevent print gaps between modules. 11. Use a screwdriver to tighten the screw. 12.
Page 181 Use the ◄ (left) or ► (right) menu browse pushbutton to locate the desired print head counter. 8. Press the Select pushbutton to reset the count. Repeat this step as often as necessary to reset a print head counter. 7-22 5000 Series User’s Manual GEK-99044...
Page 182: Appendix A Unpacking Instructions
All manuals and user guides at all-guides.com APPENDIX A UNPACKING INSTRUCTIONS UNPACKING (5180 52 dBa MODEL) 1. Cut only the two shipping straps that hold the shipping package to the pallet. See Figure A-1. 2. Carefully slide the shipping package and its contents off of the pallet.
Page 183 (see figure A-4) out from under the printer. Carefully lower the printer. Repeat to remove the packing block from the opposite side. STEP 9 STEP 8 FIGURE A-4 11. Roll the printer off the base of the shipping package. 5000 Series User’s Manual GEK-99044...
Page 184 All manuals and user guides at all-guides.com 12. Open the top cover of printer and remove the sheet of packing material covering the control panel. 13. Next, remove the foam packing block from between the paper guides by cutting the plastic tie. 14.
Page 185: Unpacking (5050/5100 55 Dba Model
5. Remove the two pieces of packing material from the top of the printer. See Figure A-7. 6. Lift out the front wall of the shipping sleeve. See Figure A-7. STEP 5 STEP 3 AND 4 STEP 6 FIGURE A-7 5000 Series User’s Manual GEK-99044...
Page 186 All manuals and user guides at all-guides.com 7. Remove the packing material and box containing the paper handling system from in front of the printer. See Figure A-8. 8. Remove the remaining portion of the shipping package sleeve. See Figure A-8. STEP 8 STEP 7 FIGURE A-8...
Page 187: Repacking
Each corner of the printer has a screw-down leveling pad near the wheel. Use the pads to level the printer on uneven surfaces or to prevent the printer from rolling. 5000 Series User’s Manual GEK-99044...
Page 188: Removing The Shipping Blocks And Hardware
All manuals and user guides at all-guides.com Removing the Shipping Blocks and Hardware Caution Important: Operation of the printer with the shipping hardware installed will cause excessive vibration and damage. All three shippng blocks and the two striker bar support bolts must be removed.
Page 189 4. Open the top access door. 5. Unscrew the two print module access panel screws (See Figure 7- 7 in Chapter 7) and tilt the ribbon shelf up towards the front of the printer. 5000 Series User’s Manual GEK-99044...
Page 190 All manuals and user guides at all-guides.com 6. Remove the front shipping block. If necessary, use a screwdriver to slide the blocks free. (See Figure A-13.) REAR SHIPPING BLOCKS STRIKER BAR SUPPORT STRIKER BAR SUPPORT BOLTS SECURING STRIKER BAR DURING SHIPMENT FRONT SHIPPING BLOCK FIGURE A-13 SHIPPING BLOCK LOCATIONS...
Page 191: Appendix B Paper Specifications
All manuals and user guides at all-guides.com APPENDIX B PAPER SPECIFICATIONS The printer is designed to use edge-punched (sprocket-fed) fanfold paper. See diagram below. multipart forms should be free of staples or stitching and preferably held together with glue or self-crimping techniques.
Page 192 Label, Two-wide 3 1/2" X 15/16" 28142 Label, Three-wide 3 1/2" X 15/16" 28183 Label, Four-wide 3 1/2" X 15/16" 2-10-L6 6-part Self-Mailer 6240174082 8-1/2" X 11" Carbonless 5-part 211093 Single-part 11" X 14 7/8" 15-lb 5000 Series User’s Manual GEK-99044...
Page 193: Appendix C Considerations For Operation
All manuals and user guides at all-guides.com APPENDIX C CONSIDERATIONS FOR OPERATION Voltage: 120 VAC and 240 VAC ±15% auto range seeking. Frequency: 48 to 65 Hz. Power Consumption: 500-LPM 1000-LPM 1800-LPM Idle 35 Watts 35 Watts 50 Watts Printing 213 Watts 350 Watts 674 Watts...
Page 194 § Operating Environment: Temperature 39 to 104° F4 to 40° C Humidity 15 to 90% noncondensing Note For UK installations, a 10-amp fuse must be installed on the mains lead. 5000 Series User’s Manual GEK-99044...
Page 195: Appendix Dparts, Accessories, Consumables And Options
All manuals and user guides at all-guides.com APPENDIX D PARTS, ACCESSORIES, CONSUMABLES AND OPTIONS The items listed below are available from an authorized GENICOM distributor, service agent, or from GENICOM headquarters at the following address: GENICOM Corporation Parts Sales 1 Genicom Drive...
Page 196: Appendix E. Font Print Samples
All manuals and user guides at all-guides.com APPENDIX E. FONT PRINT SAMPLES The following samples were printed at 10 characters per inch (CPI) at 6 lines per inch (LPI). Chapter 3 and 4 has complete information on available font styles and CPI/LPI settings. HIGH SPEED FONT GOTHIC DRAFT –...
Page 197: Correspondence Font
All manuals and user guides at all-guides.com CORRESPONDENCE FONT BETTER QUALITY THAN DRAFT-BETTER SPEED THAN NLQ OCR-A FONT OCR-B FONT COURIER NLQ FONT ITALIC NLQ FONT 5000 Series User’s Manual GEK-99044...
Page 198: High Speed 2
All manuals and user guides at all-guides.com HIGH SPEED 2 CANADIAN PST GEK-99044 Appendix E. Font Print Samples...
Page 199: Appendix F. Flash Upgrade Instructions
All manuals and user guides at all-guides.com Appendix F. Flash Upgrade Instructions This printer is equipped with flash memory. Should an upgrade be necessary, a PC may be used to provide the upgrade via the printer’s parallel port. Note Update may be performed using another interface port, such as Ethernet, Twinax, Coax, etc.
Page 200 11. When upgrade is complete, the printer will re-boot itself and return to an online status. If the printer does not reboot, disconnect the cable from the host and recycle the power. Printer will power up in the online status. 5000 Series User’s Manual GEK-99044...
Page 201: Appendix G Description Of Strapping Options
All manuals and user guides at all-guides.com APPENDIX G DESCRIPTION OF STRAPPING OPTIONS This appendix contains descriptions for firmware strap settings, which are changed using the menu options available. See “Using the Set Up Menu” in Chapter 5 for procedures to enable/disable an option (setting.) GEK-99044 Appendix G.
Page 202: Legacy Parallel Hardware Strap Definitions
PI is disabled. STB is active high. STB is active low. SELECT is active high. SELECT is active low. PO is active high. PO is active low. FAULT is active high. FAULT is active low. 5000 Series User’s Manual GEK-99044...
Page 203: Legacy Parallel Software Strap Definitions
All manuals and user guides at all-guides.com Table 1 (Continued) I/F Straps H Bits Meaning if Enabled Meaning if Disabled 33-64 Disable Demand delay. Enable Demand delay. Delay Disable Disable None 34-35 Set ACK delay from Strobe. Disable Enable 1 µsec Enable Disable 2 µsec...
Page 204: General Printer Options Definitions
Derive 15 cpi from 13 cpi. Enable Serial I/F error print - display/print serial Enable Serial I/F error print - “*” for I/F errors. Serial I/F errors. 17-32 Reserved for future use. Reserved for future use. 5000 Series User’s Manual GEK-99044...
Page 205 All manuals and user guides at all-guides.com Table 4 Group 2 Straps Meaning if Active Meaning if Inactive Repeat bell during fault - repeated Repeat bell during fault - single ring. rings. Disable bell disabled. Disable bell enabled. Enable slashed zero - slashed zero. Enable slashed zero - normal zero.
Page 206: Emulation Option Descriptions
Graphics in SCR[2] esc[12m Canad. Postnet in SGR[2] esc[12m Bit 8 control - 8th bit is alternative Bit 8 control - 8th bit selects 256 font. characters. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. 5000 Series User’s Manual GEK-99044...
Page 207: Epson Fx286E
All manuals and user guides at all-guides.com Table 7 Proprinter III XL Options Meaning if Active Meaning if Inactive RESERVED (Slashed Zero) This strap is a copy of the upper level ENG_OP_SLASH_ZERO strap. Line Length - 8 inches. Line Length - 13.2 inches. Condensed Print - condensed @ 12cpi Condensed Print - condensed @ = 12 cpi.
Page 208 Defines codes 80 to 9F - 80 to 9F are printable. control codes. Backspace (BS = BS). Backspace (BS = Double High). Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. 5000 Series User’s Manual GEK-99044...
Page 209 All manuals and user guides at all-guides.com Table 11 Printronix P300/600 Options Meaning if Active Meaning if Inactive Edit Line (CR = CR). Edit Line (CR = edit mode). Restrict LPI (restrict lpi to 8). Restrict LPI (non-restricted lpi). VFU load - No PI required for VFU VFU load - PI required for VFU load.
Page 210 Condensed printing in ISO-LATIN9 page. code page. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. Reserved. 5000 Series User’s Manual G-10 GEK-99044...
Page 211: Interface Emulation Compatibility
All manuals and user guides at all-guides.com APPENDIX H. INTERFACE EMULATION COMPATIBILITY Printer Emulation Vs Filter Filter Printer Emulation Print Pass IPDS ANSI (4800) ANSI (4410) FX286e Proprinter IIIXL P300/600 Dec LG+ Pseries DEC PPL/3 ESC P2 Note: Only one printer emulation can be active. If SCS and IPDS Filter are selected on any port (Expansion 1 or 2), ANSI (4800) printer emulation is automatically selected.
Page 212: Interface Port And Filter Compatibility
IBM TX/CX Legacy CENTRONICS Legacy DPLL Legacy DPSL Horizontal/Vertical Tab Id Maximum Slots Maximum Tab Id Printer Slots Emulation Horizontal Vertical ANSI (4800) ANSI (4410) FX286e Proprinter IIIXL P300/600 Dec LG+ Pseries DEC PPL/3 ESC P2 5000 Series User’s Manual GEK-99044...
Page 213: Appendix I. Lcd Menu Maps
All manuals and user guides at all-guides.com APPENDIX I. LCD MENU MAPS Main Menu Operator Menu Maintenance Menu Setup Menu Menu Control Note: Operator, Maintenance, and Setup menus are expanded on separate pages. Main Menu Menu Control Allow Menus Operator Setup Maintenance Note: To display this menu, see Menu Control in User's Manual.
Page 214 TIS 15 (SIC Old) FX: Angl- Dec ISO Italian TIS 17 (SIC STD) Unvrsl Dec JIS Roman TIS 18 General) FX: Span Amer None FX: Portugal FX: Africa Switzerland FX: Turkey FX: Greece FX: Slo/Croat Legal Korea None 5000 Series User’s Manual GEK-99044...
Page 215 All manuals and user guides at all-guides.com Main Menu Setup Continued Options on Page 2 Horiz Stored Formats Vertical Format Modify Format Save Format Default Blank format 9 Type Select Vertical Tabs Emulation Font Style Char Set/Country Format Form Bottom Left Right Horiz...
Page 216 Robust XOFF Mark 38400 Robust XON * Only option for RS422 CD (DTR) CA (RTS) SCA (SRTS) CB (CTS) CC (DSR) High Note: A dotted ine indicates optional hardware/software installation required to view menu items. 5000 Series User’s Manual GEK-99044...
Page 217 All manuals and user guides at all-guides.com Main Menu Setup Continued Options on Page 2 Filter IPDS IBM Format IBM Options Control Delete Default Vertical Slashed Ignore Chr Ignore Char Language Quiet Mode Clip Text Code Code Pg Override Override Density Chars Zero...
Page 218: Maintenance
Print Clr to Stop Dot Counts Actuator Status Chart All Interfaces All Formats All Emulations Complete Clr to Stop Actuators 00.000000000 Failed Checker Signature Amplitude Inter Gap Horz Time Vert Time Board Clr to Stop 5000 Series User’s Manual GEK-99044...
Page 219 Change Ribbon..........7-5. See Hard Faults See Soft Fault Displays Chapter 1. Introduction........1-1 Chapter 2. Getting Started ........2-1 Electrical Problems .......... 7-10 Chapter 3. Operating the Printer......3-1 Emulation..........4-6, 5-37 Chapter 4. Using the Operator Menu....4-1 5000 Series User’s Manual GEK-99044...
Page 220 Irq Bsy TO ............5-66 Framing Error ..........7-13. Irq Err TO............5-65 See Serial Interface Errors Italic NLQ ............1-1 Free Format ............5-45 FX286E ............5-39 Language..........5-44, 5-51 LAST LF/FF............. 5-69 General Printer Options Definitions ....G-4 Lead Polarity ............ 5-21 5000 Series User’s Manual GEK-99044...
Page 221 Print Intensity........... 5-32 Print Modifiers ..........5-11 OCR-A..............1-1 Print Options ............ 5-11 OCR-B..............1-1 Print Pattern ............. 4-18 Operating Precautions .......... iv Print Time ............6-6 Operation of the Control Panel......2-5 Printer Emulation vs Filter ......H-1 5000 Series User’s Manual GEK-99044...
Page 222 Right Margin............5-7 Supp CCode ............. 5-70 RUN position............2-20 Table 1 I/F Straps ..........G-2 Sample Character Set........4-15 Table 10 Printronix Pseries I/F Emulation ..G-8 Sample Font Page ..........4-15 Table 11 Printronix P300/600 Emulation..G-9 5000 Series User’s Manual GEK-99044...
Page 223 See Misc. Non-Fault Messages TTMI checksum .......... 7-12. XON/XOFF............5-17 See Diagnostic Fault Codes TTMI error ............ 7-12. See Diagnostic Fault Codes yellow spool knob ..........2-22 TTMI noresp ..........7-12. See Diagnostic Fault Codes 5000 Series User’s Manual GEK-99044...

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