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Canon i-SENSYS MF461dw User Manual

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MF465dw / MF463dw / MF461dw

User's Guide

USRMA-8699-00 2023-05 en

Copyright CANON INC. 2023

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Page 1 MF465dw / MF463dw / MF461dw User's Guide USRMA-8699-00 2023-05 en Copyright CANON INC. 2023...
Page 2 Contents About the Machine ............................2 ..........................3 Supported Functions and Options ..........................5 Cassette Feeding Module-AH ..............................6 TELEPHONE 6 KIT ............................7 System Manager ID and PIN ......................... 8 Measures to Prevent Unauthorized Access ......................... 10 Names of Parts and Their Functions ................................
Page 3 ............................70 Setting IPv6 Addresses ..................72 Configuring Your Machine for Your Network Environment ..................... 73 Manually Configuring the Ethernet Settings ............................74 Configuring DNS ............................77 Configuring SMB ............................79 Configuring WINS ..........................80 Registering LDAP Servers ............................84 Configuring SNMP ............................
Page 4 .............. 167 Editing and Deleting Destinations in the Address Book (Control Panel) ..................169 Registering Destinations to the Address Book (Remote UI) ..................173 Registering Groups to the Address Book (Remote UI) ............................175 Specifying Destinations ....................... 176 Specifying Destinations (Address Book) ........................
Page 5 ................... 247 Using the Downloaded Send Function Setting Tool ..............248 Configuring Detailed Information of the E-mail Server (Remote UI) ....................250 Preparing to Save Scanned Data to a Shared Folder ........... 251 Registering a Shared Folder to the Address Book (Send Function Setting Tool) ....................
Page 6 ..............346 Connecting a Mobile Device Directly to the Machine (Direct Connection) ..............349 Using a Dedicated Application to Print and Scan (Canon PRINT Business) ................350 Using AirPrint Application to Print and Scan Data and Send Faxes ..........................354 Printing from an Android Device ..................
Page 7 ..........................421 Preventing Unauthorized Use ....................422 Restricting Address Book Registration and Editing ..........................424 Restricting Use of Remote UI ....................426 Preventing Connection to Computer via USB Port ........................... 427 Configuring LPD, RAW, or WSD ......................... 429 Disabling HTTP Communication ............................
Page 8 ............................515 [Printer Settings] ........................531 [PDL Selection (Plug and Play)] ................................532 [Send] ............................. 533 [Common Settings] ..........................535 [Scan and Send Settings] ............................. 541 [Fax Settings] ........................... 547 [Receive/Forward] or [Receive] ............................. 548 [Common Settings] ............................550 [I-Fax Settings] .............................
Page 9 Troubleshooting ............................618 ................................619 Paper Jams ........................... 621 Paper Jams Inside the Machine ..........................626 Paper Jams in a Paper Source ........................... 628 Paper Jams in the Feeder ........................629 Paper Jams That Occur Repeatedly ..........................631 Problems with Printing Results .........................
Page 10 ...................... 675 Cannot Save Scanned Data to a Shared Folder ..........................677 Faxing and Using the Telephone ............................678 Cannot Send a Fax ............................680 Cannot Receive a Fax ..............682 Machine Does Not Automatically Switch Between Telephone and Fax ......................
Page 11 About the Machine About the Machine About the Machine ............................2 ........................3 Supported Functions and Options ..........................5 Cassette Feeding Module-AH .............................. 6 TELEPHONE 6 KIT ..........................7 System Manager ID and PIN ......................8 Measures to Prevent Unauthorized Access ........................
Page 12 About the Machine About the Machine 965K-000 Before using the machine, check the basic information of the machine such as the supported functions and options, names of each part, and specifications of the functions. Also consider the management system of the machine and measures against security risks.
Page 13 About the Machine Supported Functions and Options 965K-001 User's Guide (this manual) describes all functions of the model series including the machine. Some of the functions listed in User's Guide may not be available depending on your model. Use the table below to see which functions and options are supported by your model.
Page 14 Not specified Department ID Management Application Library ● For details about the types of available drivers, see the Canon website for your country or region, or see the supplied User Software CD-ROM/DVD-ROM. https://global.canon/en/support/ Supported Options You can use various options to suit your purpose.
Page 15 About the Machine Cassette Feeding Module-AH 965K-002 When frequently using paper of varying sizes or types or when loading large quantities of paper at a time, install the optional Cassette Feeding Module-AH. This option reduces the work of loading paper. For how to install Cassette Feeding Module-AH, see "Setup Guide."...
Page 16 About the Machine TELEPHONE 6 KIT 965K-003 When using a voice telephone with the machine , install the optional TELEPHONE 6 KIT. You can also use the handset to manually send and receive faxes. For about installing TELEPHONE 6 KIT, see "Setup Guide." Manuals of the Machine(P.
Page 17 About the Machine System Manager ID and PIN 965K-004 The machine has a System Manager Mode for viewing and changing important settings. When System Manager ID and System Manager PIN are set, only those users who know this information are able to log into System Manager Mode.
Page 18 About the Machine Measures to Prevent Unauthorized Access 965K-005 Be sure to read this section before using the machine in a network environment. Printers and multifunction machines can provide various useful functions when connected to a network. However, because this also creates risks of unauthorized access and eavesdropping over the network, measures against security risks are essential.
Page 19 About the Machine You can require the user to enter the Remote UI Access PIN when using Remote UI. Setting the PIN to Use for Remote UI(P. 424) System Manager ID You can require the user to enter the System Manager ID and System Manager PIN, when changing any important settings.
Page 20 About the Machine Names of Parts and Their Functions 965K-006 Front Side Check these parts on the front when operating the machine. Front Side(P. 11) ● Use the control panel to operate the machine and configure the settings. Control Panel(P. 15) ●...
Page 21 About the Machine Front Side 965K-007 Feeder You can place two or more sheets of originals in the feeder. The placed originals are fed and scanned one by one automatically. Feeder(P. 17) Control panel Use the display and keys to operate the machine and confirm the operations and status. Control Panel(P.
Page 22 About the Machine Front cover Open when replacing toner cartridge or when a paper jam occurs inside the machine. USB port (for USB devices) You can connect a commercial USB memory device or USB keyboard. Power switch Turns the power of the machine ON and OFF. Turning ON and OFF the Machine(P.
Page 23 About the Machine Rear Side 965K-008 Rear cover Open the rear cover when a paper jam occurs inside the machine. Ventilation slots Air inside the machine is released through the ventilation slots to cool down the inside of the machine. Do not place objects next to the ventilation slots, as this can prevent ventilation.
Page 24 About the Machine Interior 965K-009 Check the interior of the machine when clearing paper jams. Paper Jams(P. 619) Transport guide (rear) If a paper jam occurs inside the machine, lift the front of the transport guide and remove the paper. Transport guide (front) If a paper jam occurs inside the machine, lift the rear of the transport guide and remove the paper.
Page 25 About the Machine Control Panel 965K-00A Use the control panel to operate the machine and configure the settings. If the display is difficult to see, adjust the angle of the control panel, as shown on the right. Display Displays the screens for operating the functions, usage, messages, and other information. This touch panel can be operated by directly touching the screen with your finger.
Page 26 About the Machine Error indicator Blinks or lights up when a paper jam or other error occurs. Home key ( Displays the [Home] screen. [Home] Screen(P. 114) Stop key ( Cancels an operation being executed.
Page 27 About the Machine Feeder 965K-00C Feeder cover Open the feeder cover when cleaning the inside of the feeder or clearing a paper jam inside the feeder. Slide guides Align the slide guides against the edges of the originals to properly place the original. Original supply tray You can place two or more sheets of originals in the original supply tray.
Page 28 About the Machine Multi-purpose Tray 965K-00E Load paper that you will temporarily use in the multi-purpose tray. Loading Paper in the Multi-purpose Tray(P. 140) Paper guides Align the paper guides against the edges of the paper to properly place the paper. Paper tray Pull out the paper tray when loading paper.
Page 29 About the Machine Paper Drawer 965K-00F Load paper that you usually use into the paper drawer. Loading Paper in the Paper Drawer(P. 135) Paper guides Align the paper guides against the edges of the paper to properly place the paper. Lock release lever Move the paper guides while pressing the lock release lever.
Page 30 About the Machine Usable Paper 965K-00H The sizes and types of paper that can be used on the machine are shown below. Usable Paper Sizes(P. 20) Usable Paper Types(P. 21) Unusable Paper(P. 23) ● Precautions must be taken when handling and storing paper. Precautions When Handling Paper(P.
Page 31 About the Machine Paper Size Paper Drawer 1 Paper Drawer 2 Multi-purpose Tray Automatic 2-sided Printing *3*4 Foolscap/Folio *3*4 Foolscap (Australia) Legal (India) 3x5inch Envelope No.10 (COM10) Envelope Monarch Envelope C5 Envelope DL Custom Paper Size The optional Cassette Feeding Module-AH Automatically prints on both sides without having to reload the paper.
Page 32 About the Machine Paper Type Paper Weight Paper Drawer 1 Paper Drawer 2 Multi-purpose Automatic 2-sided Tray Printing 90 g/m² to 105 g/m² Plain 3 Heavy 1 106 g/m² to 120 g/m² Heavy 2 121 g/m² to 149 g/m² Heavy 3 150 g/m²...
Page 33 About the Machine Unusable Paper Before printing, check whether the paper to use is suitable. Do not use the following types of paper, as they can cause paper jams or printing errors: ● Wrinkled, creased, curled, torn, or damp paper ●...
Page 34 About the Machine Precautions When Handling Paper 965K-00J To prevent paper jams and other errors and ensure beautiful printing, you must take precautions when handling and storing paper. To maintain the quality of printed paper, pay attention when storing and gluing paper. ◼...
Page 35 Specifications 965K-00K Specifications are subject to change for product improvement, and the contents may be updated depending on products released in the future. For details about product information, see the Canon website. https://global.canon/ Specifications of Main Unit Basic Specifications(P. 26) Feeder Specifications(P.
Page 36 About the Machine Basic Specifications 965K-00L Type Desktop Color Supported Black and White Scan Resolution 600 dpi x 600 dpi Print Resolution 600 dpi x 600 dpi Number of Tones Copy Original Maximum: 216.0 mm x 297.0 mm Sheet, Book (height 20 mm or less) Copy Paper Size Maximum: 216.0 mm x 355.6 mm Minimum (paper drawer): 105.0 mm x 148.0 mm...
Page 37 About the Machine Original Scanning Speed Full Color: 1.9 seconds/sheet (A4) Black and White: 1.8 seconds/sheet Magnification 25% to 400% (in 1% increments) Paper Drawer x 1 Paper Feeding System and Paper Capacity 250 sheets (64 g/m², 80 g/m²) Multi-purpose Tray 100 sheets (64 g/m², 80 g/m²) Output Tray Output System and Output Capacity...
Page 38 About the Machine content on plain paper (copy speed is tested by copying on the platen glass). Copy/print speeds may vary depending on paper type, paper size or paper feeding direction. The device may automatically pause or slow down in order to adjust printer condition such as controlling temperature of a certain unit or limiting impact to image quality during continuous copying/printing.
Page 39 About the Machine Feeder Specifications 965K-00R Feeder Type Automatic 2-sided Document Feeder Original Size and Type Original Size Maximum: 216.0 mm x 355.6 mm Minimum: 48.0 mm x 85.0 mm Original Weight 50 g/m² to 105 g/m² Original Storage Capacity 50 sheets (80 g/m²) (A4) Original Scanning Speed...
Page 40 About the Machine Print Specifications 965K-00S UFR II Printer Function(P. 30) PS Printer Function(P. 30) PCL Printer Function(P. 31) Memory Media Print Function(P. 32) UFR II Printer Function Type Internal Print Size Usable Paper(P. 20) Continuous Print Speed Same as "Continuous Copy Speed" for main unit Basic Specifications(P.
Page 41 About the Machine 1,200 dpi x 1,200 dpi, 600 dpi x 600 dpi Page Description Language (PDL) Adobe ® ® PostScript Protocol Supported TCP/IP: LPD, Port9100, IPP, IPPS, FTP, WSD Resident Fonts 136 Roman Interface USB 2.0 Hi-Speed Wired LAN 10Base-T, 100Base-TX, 1000Base-T (IEEE 802.3 compliant) Wireless LAN IEEE 802.11b, IEEE 802.11g, IEEE 802.11n...
Page 42 About the Machine Memory Media Print Function Printable Formats PDF, TIFF/JPEG...
Page 43 About the Machine Scan Specifications 965K-00U Type Color Scanner Original Scan Size Platen Glass Same as "Copy Original" for main unit Basic Specifications(P. 26) Feeder Same as "Original Size and Type" for feeder Feeder Specifications(P. 29) Resolution (Maximum) 600 dpi x 600 dpi Original Scanning Speed Platen Glass Same as "Original Scanning Speed"...
Page 44 1,700 Ω. In this case, contact your dealer or service representative. Pels stands for picture elements (pixels). With Automatic Fallback function. Value obtained with Canon original test sheet of A4 size, standard ECM (JBIG) transmission.
Page 45 About the Machine Network Specifications 965K-00X ◼ Common Protocol Supported TCP/IP Frame type: Ethernet II Print applications: LPD, Raw, IPP, IPPS, FTP, WSD, Mopria, AirPrint, Windows10 Mobile Print, Windows11 Mobile Print ◼ Wired LAN Interface 10BASE-T, 100BASE-TX, 1000BASE-T (RJ-45) ◼ Wireless LAN Standard IEEE 802.11b, IEEE 802.11g, IEEE 802.11n...
Page 46 About the Machine Security and Management Function Specifications 965K-00Y Firewall(P. 36) IPSec(P. 36) Keys and Certificates(P. 37) Definition of "Weak Encryption"(P. 38) TLS(P. 39) Firewall ● Up to 16 IP addresses (or ranges of IP addresses) can be specified for both IPv4 and IPv6. ●...
Page 47 About the Machine Hash algorithm HMAC-SHA1-96 Encryption algorithm (and key length) 3DES-CBC AES-CBC (128 bits, 192 bits, 256 bits) Hash/encryption algorithm (and key length) AES-GCM (128 bits, 192 bits, 256 bits) Hash algorithm HMAC-SHA1-96 ● IPSec supports communication to a unicast address (single device). Keys and Certificates The following keys and certificates are supported: ◼...
Page 48 About the Machine X.509 DER format/PEM format File extension ".p12" or ".pfx" CA certificate ".cer" or ".pem" Public key algorithm (and key length) RSA (512 bits, 1024 bits, 2048 bits, 4096 bits) DSA (1024 bits, 2048 bits, 3072 bits) ECDSA (P256, P384, P521) Certificate signature algorithm RSA: SHA-1 , SHA-256, SHA-384...
Page 49 About the Machine ● Even when [Prohibit Weak Encryp. Key/Cert.] in [Encryption Settings] is set to [On], the hash algorithm SHA-1, which is used for signing a root certificate, can be used. The following combinations of the TLS version and algorithm are usable: : Usable : Not usable Algorithm...
Page 50 About the Machine Algorithm TLS Version TLS 1.3 TLS 1.2 TLS 1.1 TLS 1.0 SHA384...
Page 51 About the Machine Supported Environment 965K-010 Operating Environment(P. 41) Supported Software and Servers(P. 41) Operating Environment System Environment for WSD Scan Windows 8.1 Windows 10 Windows 11 Operating Conditions of Send Function Setting Tool Microsoft Edge Google Chrome AirPrint Operating Environment Using AirPrint Application to Print and Scan Data and Send Faxes(P.
Page 52 About the Machine E-mail/I-Fax Receiving Server Software Microsoft Exchange Server 2013 Microsoft Exchange Server 2016 Microsoft Exchange Server 2019 Lotus Domino R7.0 Qpopper 4.1.0 File Servers Available for File Transmission Windows 8.1 Windows 10 Windows 11 Windows Server 2012 / Windows Server 2012 R2 Windows Server 2016 Windows Server 2019 Windows Server 2022...
Page 53 About the Machine Recommended Functions 965K-011 This section introduces recommended functions that can be useful for your purpose and help you solve problems, such as to simplify document management and sharing, save paper and power, and improve operations. Digitizing Documents(P. 44) Cost Savings(P.
Page 54 About the Machine Digitizing Documents 965K-012 By digitizing paper documents, you do not have to worry about storage space and documents deteriorating, and you can view and use these documents on a computer or mobile device. Scanning Paper Documents You can use the scan function to scan documents and photos into data that can be saved and sent.
Page 55 About the Machine Cost Savings 965K-013 This machine can help you save costs on paper, power, and fax communication. Saving Paper Saving Paper When Printing You can print on both sides of the paper, and print multiple pages on one sheet of paper.
Page 56 About the Machine Making Operations More Efficient 965K-014 You can print and share data even in an environment where a computer cannot be used. In addition, you can use the job logs and customize the control panel to make operations more efficient and reduce the amount of time using the machine.
Page 57 To use this function, you must click [Application Library] on the Portal Page of Remote UI, and configure the application. Portal Page of Remote UI(P. 443) For more information, see the manual of the Application Library at the online manual site. https://oip.manual.canon/...
Page 58 Setting Up Setting Up Setting Up ................................49 ....................50 Configuring the Default Settings (Setup Guide) ............................53 Setting Up the Network ........................55 Selecting Wired or Wireless LAN ..........................56 Connecting to a Wired LAN ......................... 57 Connecting to a Wireless LAN ........
Page 59 Setting Up Setting Up 965K-015 After installing the machine, configure the required settings to enable use of the functions by performing the following steps. Steps 1 to 3 are the machine settings. Step 4 is the setting for using the machine from a computer. Configure this setting for each computer using the machine.
Page 60 Setting Up Configuring the Default Settings (Setup Guide) 965K-016 When you turn ON the machine for the first time, the screen (Setup Guide) for setting the items required for using the machine is displayed. Configure the settings using the procedure below by following the instructions on the screen. Step 1: Setting the Display Language and Country or Region(P.
Page 61 Setting Up On the [Current Date/Time Settings] screen, enter the date and time, and press [Apply]. ➠ The time and date are set, and the Remote UI confirmation screen is displayed. Step 3: Setting Remote UI With Remote UI, you can use a Web browser on a computer to check the operation status of the machine, change the settings, and perform other operations.
Page 62 Setting Up Step 5: Viewing an Overview of the Application Library and Setup Method On the [Application Library] screen, you can see a description of each function. ● Press [See More Info.] to see an overview of each function in the Application Library. Press [About Remote UI] to see the setup method of theApplication Library.
Page 63 Setting Up Setting Up the Network 965K-017 To operate the machine from a computer or to connect to a server, you must connect the machine to a network. Use the procedure below to connect the machine to a network and configure the settings of the machine according to the network environment.
Page 64 Setting Up Configuring Your Machine for Your Network Environment(P. 72) * You cannot use the control panel to configure some of the settings. It is recommended that you configure the settings using Remote UI in Step 3 ◼ Checks after Configuring the Network Settings Check that the machine is properly connected to the network.
Page 65 Connecting to a Wireless LAN(P. 57) When Switching between Wired and Wireless LAN ● Any installed drivers must be uninstalled and then reinstalled. For details about uninstalling and installing drivers, see the driver manual at the online manual site. https://oip.manual.canon/...
Page 66 Setting Up Connecting to a Wired LAN 965K-019 Connect a computer to the machine via a router. Use an Ethernet cable to connect the machine to the router. Connect an Ethernet cable to the machine and router. ➠ When the machine is connected to the wired LAN, [ ] appears on the [Home] screen and screen of each function.
Page 67 Setting Up Connecting to a Wireless LAN 965K-01A Connect a computer to the machine via a wireless LAN router (access point). Depending on your wireless LAN router, the connection type and security standards may vary. Check for a connection type and security standard that are supported by both the wireless LAN router and the machine, and then establish a connection according to the connection type.
Page 68 Setting Up Access Point Setup Method Search for the wireless LAN router from the machine, and enter the network key manually to connect. Connecting to a Wireless LAN by Searching for a Router (Access Point Setup Method)(P. 63) When you connect with the access point setup method, the following authentication and encryption methods are set: ●...
Page 69 Setting Up ● Shared Key Encryption for WPA/WPA2 ● TKIP ● AES-CCMP ● IEEE 802.1X Authentication...
Page 70 Setting Up Connecting to a Wireless LAN by Using the Router Button (Push Button Mode) 965K-01C If your wireless LAN router supports WPS push button mode, you can easily set up a connection simply by using the control panel of the machine and the button on the wireless LAN router. Administrator privileges are required to connect to a wireless LAN.
Page 71 Setting Up Connecting to a Wireless LAN by Entering a PIN Code (WPS PIN Code Mode) 965K-01E When the wireless LAN router supports WPS PIN code mode, you can establish a connection by registering a PIN code generated on the machine to the wireless LAN router. Use a computer to register the PIN code. Administrator privileges are required to connect to a wireless LAN.
Page 72 Setting Up ➠ When the machine is connected to the wireless LAN, [ ] appears on the [Home] screen and screen of each function. Wait a few minutes. ➠ By default, an IP address is set automatically. To use a specific IP address, set this manually. Setting IPv4 Addresses(P.
Page 73 Setting Up Connecting to a Wireless LAN by Searching for a Router (Access Point Setup Method) 965K-01F Search for a wireless LAN router (access point) to which to connect, and enter the network key. When you connect with the access point setup method, the following authentication and encryption methods are set: ●...
Page 74 Setting Up If you cannot ﬁnd the wireless LAN router to which you want to connect, check that the router is discoverable. Cannot Connect to Wireless LAN(P. 657) Enter the network key, and press [Apply]. When [Connected.] is displayed on the control panel, press [Close]. ➠...
Page 75 Setting Up Connecting to a Wireless LAN by Setting the Details (Manual Setup Method) 965K-01H You can connect to a wireless LAN router by manually entering all information of the router such as the SSID, network key, and security settings. Administrator privileges are required to connect to a wireless LAN.
Page 76 Setting Up * When you select this authentication method, an authentication error occurs when connected to a wireless LAN router that uses a shared key. The machine setting changes to [Shared Key] at this time, and an attempt to reconnect to the router is made. [Shared Key] Uses an encryption key for the password.
Page 77 Setting Up Setting IPv6 Addresses(P. 70) If an Error Message Appears during Operation and a Connection Cannot Be Established ● Press [Close], check the information of the wireless LAN router to which you want to connect, and repeat the procedure starting from Step 2.
Page 78 Setting Up Setting IPv4 Addresses 965K-01J The machine's IPv4 address can either be assigned automatically using DHCP or entered manually. By default, the IPv4 address is set automatically when connected to a wired or wireless LAN, but you can set it or change it manually according to your usage environment and purpose.
Page 79 In macOS, you must re-register the machine on the Mac. For details about registering the machine, see the manual of the driver at the online manual site. https://oip.manual.canon/ * If you are using DHCP to automatically obtain the IP address of the machine, the IP address may be changed...
Page 80 Setting Up Setting IPv6 Addresses 965K-01K In an IPv6 environment, you can set the following IPv6 addresses and use them at the same time. ● Link-Local Address An address that can only be used within the same link. It cannot be used to communicate with devices beyond a router.
Page 81 Setting Up When Using a Stateless Address Select the [Use Stateless Address] checkbox. When Using a Manual Address Select the [Use Manual Address] checkbox, and enter the IP address, prefix length, and default router address. * You cannot enter a multicast address (address starting with "ff"). When Using a Stateful Address Select the [Use DHCPv6] checkbox.
Page 82 Setting Up Configuring Your Machine for Your Network Environment 965K-01L The size and configuration of a network vary depending on the purpose and usage. The machine is equipped with a variety of technologies to support many environments. Configure the settings of the machine according to your network environment, as needed. Manually Configuring the Ethernet Settings(P.
Page 83 Setting Up Manually Configuring the Ethernet Settings 965K-01R By default, when the machine connects to a wired LAN, the Ethernet communication mode and Ethernet type are detected automatically, and these can be used without changes. Depending on the usage environment, you may have to change the Ethernet settings to suit the settings of peripheral devices.
Page 84 Setting Up Configuring DNS 965K-01S When using the machine in an environment with Domain Name System (DNS), configure the DNS server information and DHCP option settings. In an environment without DNS, you can configure multicast DNS (mDNS) to use the DNS function. mDNS is used by Bonjour and other software.
Page 85 Setting Up Obtains a POP3 server address (Option 70) from the DHCP server. In [DNS Settings], set the DNS server information. ● For details about the setting information, contact your provider or network administrator. You can also refer to the computer settings. Viewing the Network Connection Information of the Computer(P.
Page 86 Setting Up Click [OK]. Restart the machine. Restarting the Machine(P. 107) ➠ The settings are applied.
Page 87 Setting Up Configuring SMB 965K-01U This machine uses the Server Message Block (SMB) communication protocol to save scanned data to a shared folder, for example. Depending on the network environment, you may have to set the computer name and workgroup name of the machine, and configure the SMB client information when connecting to an SMB server.
Page 88 Setting Up Log in to Remote UI in System Manager Mode. Starting Remote UI(P. 440) On the Portal page of Remote UI, click [Settings/Registration]. Portal Page of Remote UI(P. 443) Click [Network Settings] [SMB Client Settings] [Edit]. ➠ The [Edit SMB Client Settings] screen is displayed. Conﬁgure the settings when connecting to an SMB server, and click [OK].
Page 89 Setting Up Configuring WINS 965K-01W When using the machine in a network environment that uses both NetBIOS and TCP/IP, configure Windows Internet Name Service (WINS) to convert the NetBIOS name to an IP address. To enable WINS, specify the WINS server. WINS cannot be used in an IPv6 environment. This section describes how to configure the settings using Remote UI from a computer.
Page 90 Setting Up Registering LDAP Servers 965K-01X If you are using an LDAP server to search for destinations and perform authentication when sending data, register the LDAP server information to the machine. You can register up to five LDAP servers each for searching and for authentication.
Page 91 Setting Up DC=john,DC=example,DC=com ● If left blank, the machine automatically starts search from an arbitrary position. [Use TLS] Select this checkbox to encrypt communication with the LDAP server using TLS. ● For an LDAP server for search, this is enabled only when [Use] or [Use (Security Authentication)] is selected in [Login Information] in 8 below.
Page 92 Setting Up Specify whether to display the authentication screen for entering the user name and password when searching. ● To display the authentication screen, select this checkbox. ● To use the user name and password set here for authentication, clear this checkbox. [Use Same Authentication Information as When Send Operation Started] Set whether to use the authentication information for searching if authenticated when using the fax or scan function.
Page 93 Setting Up [Domain Name] When [Use (Security Authentication)] is selected for [Login Information], enter the directory tree name in Active Directory using single-byte alphanumeric characters. Input example: example.com Select whether to verify the certificate when encrypting communication with the LDAP server using TLS. ●...
Page 94 Setting Up Configuring SNMP 965K-01Y Simple Network Management Protocol (SNMP) is a protocol for monitoring and controlling communication devices in a network by accessing a Management Information Base (MIB). Configure these settings according to the purpose of use and environment of the machine. The machine supports SNMPv1 and SNMPv3.
Page 95 MIB Access Permission. Enter the community name using single-byte alphanumeric characters. To Configure a Dedicated Community Dedicated Community is a preset community for Canon Device Management software. To use Dedicated Community, select the [Use Dedicated Community] checkbox, and configure MIB Access Permission.
Page 96 Setting Up In [Printer Management Information Acquisition Settings], select whether to obtain the printer management information. To regularly obtain printer management information from the machine, such as protocols and ports, select the [Acquire Printer Management Information from Host] checkbox. Click [OK]. Restart the machine.
Page 97 Setting Up Configuring SNTP 965K-020 To obtain time information from the time server on the network, configure Simple Network Time Protocol (SNTP). When SNTP is configured, the time server is checked at specified intervals to adjust the time and maintain the correct time on the machine.
Page 98 Setting Up Testing Communication with the NTP or SNTP Server ● Test communication using the following procedure: If the machine is correctly communicating with the server, [OK] appears in [NTP Server Check Result]. Log in to Remote UI in System Manager Mode click [Settings/Registration] [Network Settings] [SNTP Settings]...
Page 99 Setting Up Configuring SLP Communication 965K-021 When using the machine in an environment using a Service Location Protocol (SLP) with software installed to perform communication, configure the SLP communication settings, as needed. * See the manual of the software to determine the settings that need to be configured. Configure these settings using Remote UI from a computer.
Page 100 Setting Up Click [OK]. Restart the machine. Restarting the Machine(P. 107) ➠ The settings are applied.
Page 101 Setting Up Checking the Network Status and Settings 965K-022 You can perform a connection test with devices in the network to check whether the machine is correctly connected to the network. The IP address of the machine and the MAC address information are needed to use Remote UI and configure the firewall settings.
Page 102 Setting Up Viewing the IP address set to the machine You can view the setting of IP address set to the machine such as the IPv4 address and the IPv6 address. This section describes how to view the IP address using the control panel. You can also check this information using Remote UI from a computer.
Page 103 Setting Up Viewing the MAC Address and Connection Information of the Wireless LAN In addition to the MAC address and connection information of the wireless LAN when the machine is connected to the wireless LAN, you can also view the security settings. This section describes how to view this information using the control panel.
Page 104 Setting Up Configuring the Fax Settings (Fax Setup Guide) 965K-023 When you press [Fax] in the [Home] screen on the control panel for the first time, the screen (Fax Setup Guide) for setting the items so as to use the fax is displayed. Configure the fax settings using the procedure below by following the instructions on the screen.
Page 105 Setting Up Step 3: Setting the RX Mode Answer the questions on the screen to select the proper RX mode. On the [RX Mode Settings] screen, press [Next]. Answer the questions displayed on the screen by pressing [Yes] or [No]. ➠...
Page 106 Setting Up [Manual] Enables use of both fax and phone. ● The machine rings when receiving both fax and phone calls. ● If you hear a fax tone when picking up the handset, receive the fax manually. Receiving Faxes(P. 302) ●...
Page 107 Setting Up If the Type of Telephone Line Is Not Configured Automatically ● Configure the type of telephone line manually. [Select Line Type](P. 543) * If you do not know the type of your telephone line, contact your telephone company. Depending on your country, [Select Line Type] may not be available.
Page 108 PC faxing. Install any options to the machine before installing the software and drivers. Installation Procedure Check the operating environment via the Canon website for your country/region, and download and install the latest software and drivers. https://global.canon/en/support/ * If the machine is supplied with a CD-ROM or DVD-ROM, you can also use this to install the software and drivers.
Page 109 Basic Operations Basic Operations Basic Operations ............................101 ........................102 Turning ON and OFF the Machine ..........................103 Turning ON the Machine ..........................104 Turning OFF the Machine ..........................107 Restarting the Machine ....................109 Reducing Power Consumption (Sleep Mode) ............................
Page 110 Basic Operations ............................ 175 Specifying Destinations ......................176 Specifying Destinations (Address Book) ......................178 Specifying Destinations (Direct Input) ......................179 Specifying Destinations (LDAP Server) ................. 180 Specifying Destinations (Address Book on a Mobile Device) ......................181 Specifying Destinations (TX Job Log) ....................
Page 111 Basic Operations Basic Operations 965K-025 This chapter describes the basic operations common to all functions of the machine and how to understand the screen layout. Managing and Saving Power You can turn OFF the power to conserve energy or when cleaning and restart the machine to apply the settings.
Page 112 Basic Operations Turning ON and OFF the Machine 965K-026 Be sure to use the power switch to manually turn ON the power of the machine. In addition to using the power switch, you can turn OFF the power and restart the machine using Remote UI from a computer.
Page 113 Basic Operations Turning ON the Machine 965K-027 To turn ON the machine, press the power switch on the front. Make sure that the power plug is inserted into a power outlet. Press the power switch. ➠ The start screen is displayed on the control panel. Changing the Screen that Appears at Startup ●...
Page 114 Basic Operations Turning OFF the Machine 965K-028 In addition to using the power switch on the front of the machine, you can also turn OFF the power using Remote UI from a remote location. You can also configure the machine to turn OFF automatically on days and times when not in use.
Page 115 Basic Operations Click [Device Management] [Remote Shutdown]. ➠ The [Remote Shutdown] screen is displayed. In [Device Status], check that there are no functions operating, and then click [Execute]. ➠ The shutdown confirmation message appears. Click [OK]. ➠ A screen indicating that the machine is being shut down is displayed, and then the power is turned OFF. When the power is turned OFF, Remote UI is disconnected.
Page 116 Basic Operations Click [OK]. ➠ The settings are applied. Log out from Remote UI. Cases When the Power Will Not Turn OFF at a Specified Time ● In the following cases, the power of the machine will not turn OFF at the specified time: - When the data indicator on the control panel is lit or blinking Control Panel(P.
Page 117 Basic Operations Restarting the Machine 965K-029 When you make changes to the settings of the machine, you may have to restart the machine to apply the changes depending on the setting. When you change the settings using either the control panel or Remote UI, you can restart the machine using the power switch or Remote UI.
Page 118 Basic Operations Click [Restart Device]. ➠ The [Restart Device] screen is displayed. In [Device Status], check that there are no functions operating, and then click [Execute]. ➠ A restart confirmation message appears. Click [OK]. ➠ A screen indicating that the machine is being restarted is displayed, and then the machine is restarted. When the machine is restarted, Remote UI is disconnected.
Page 119 Basic Operations Reducing Power Consumption (Sleep Mode) 965K-02A Sleep mode reduces power consumption by pausing certain operations inside the machine. On the control panel, press [ ] to enter sleep mode. Control Panel(P. 15) When the machine is in sleep mode, lights yellow-green.
Page 120 Basic Operations Click [OK]. ➠ The settings are applied. Log out from Remote UI. Press if the machine will not be used for a long period of time, such as overnight ● Put the machine into sleep mode as a safety precaution. ●...
Page 121 Basic Operations Using the Control Panel 965K-02C Use the control panel to change the settings of the machine and use the scan, copy, and other functions. Main Instructions Check how to use the buttons and items displayed on the control panel, how to enter text, and how to display the various screens.
Page 122 Basic Operations Screens Displayed on the Control Panel 965K-02E The following are the main screens of the control panel. [Home] Screen This screen is displayed when you press [ ] on the control panel. By default, the [Home] screen is displayed after the power is turned ON and immediately after the startup screen closes, and immediately after logging in.
Page 123 Basic Operations Message Display Messages are displayed on the screen when errors occur and the machine is out of paper or toner in the toner cartridge. If a troubleshooting solution is displayed, follow the on-screen instructions to solve the problem. If a troubleshooting solution is not displayed, check the cause and solution by referring to the message or error code.
Page 124 Basic Operations [Home] Screen 965K-02F This screen is displayed when you press [ ] on the control panel. The status of the machine and the login information are constantly displayed at the top and bottom of the screen for quick viewing and operations, as needed. The function and setting buttons are displayed on separate tabs in the middle of the screen.
Page 125 Basic Operations [Scan] Scans originals. Scanning(P. 238) [Memory Media Print] Prints files from a USB memory device. Printing from a USB Memory Device (Memory Media Print) (P. 226) [Secure Print] Prints data temporarily saved in the memory of the machine. Printing a Document Secured with a PIN (Secure Print)(P.
Page 126 To use this function, you must click [Application Library] on the Portal Page of Remote UI, and configure the application. Portal Page of Remote UI(P. 443) For more information, see the manual of the Application Library at the online manual site. https://oip.manual.canon/...
Page 127 Basic Operations [Status Monitor] Screen 965K-02H This screen is displayed when you press [Status Monitor] on the [Home] screen and other locations. Use this screen to check the information of the machine, usage and logs, network settings, and error information. You can also use this screen to remove USB memory devices from the machine.
Page 128 Basic Operations [Fax Forwarding Errors] If a fax could not be forwarded but remains in the memory, you can print it or forward it to a different destination, and view its content. Checking Faxes that Failed to Be Forwarded(P. 308) [Network Information] [IPv4] Check the IPv4 address and other settings.
Page 129 Basic Operations How to Operate the Control Panel 965K-02J The control panel uses a touchscreen. Directly touch your finger to the buttons and items displayed on the screen to operate them. Basic Touchscreen Operations (Tapping, Flicking, and Dragging)(P. 119) Selecting Tabs and Items(P. 120) Scrolling the Screen(P.
Page 130 Basic Operations Selecting Tabs and Items When you tap a tab, the screen for the selected tab is displayed. When you tap an item name or button, the item can be selected. The selected screen is displayed, or the selected function is performed.
Page 131 Basic Operations Set the value using the [+] and [-] buttons or the slider. Tap the [+] and [-] buttons to adjust the value. When the slider is displayed as shown below, you can drag it to the left or right to adjust the value.
Page 132 Basic Operations Entering Characters 965K-02K Enter alphanumeric characters using the keyboard and numeric keys on the control panel. You can also enter characters using a commercial USB keyboard connected to the machine. Entering Characters Using the Control Panel(P. 122) Entering Characters Using a USB Keyboard(P. 123) Entering Characters Using the Control Panel You can enter letters, numbers, and symbols using the control panel.
Page 133 Basic Operations To delete a number, tap [ When [ ] and [ ] are displayed, you can tap these to move the cursor. ● When [+] and [-] or a slider appears instead of the keyboard or numeric keys, tap or drag these to set the value.
Page 134 Basic Operations Customizing the [Home] Screen 965K-02L You can quickly select frequently used functions from the [Home] screen of the control panel. Adding Shortcut Buttons(P. 124) Rearranging the Buttons(P. 125) Adding Shortcut Buttons Register frequently used scan, fax, or copy settings, and add shortcut buttons. You can add buttons to the [Home] screen until it is full.
Page 135 Basic Operations ➠ The shortcut buttons are added to the [Home] screen. Deleting Added Shortcut Buttons ● In Step 4, clear the checkboxes of the settings you want to delete, and press [Apply]. When the [Home] Screen Is Full and Shortcut Buttons Cannot Be Added ●...
Page 136 Basic Operations Rearranging the Buttons and Renaming the Tabs (Remote UI) 965K-02R You can use Remote UI from a computer to reorder the buttons on the [Home] screen and rename the tabs. Changing the Button Display Order(P. 126) Renaming the Tabs(P. 127) Changing the Button Display Order Administrator privileges are required.
Page 137 Basic Operations When Rearranging the Buttons Using the List of Button Names Click [ ] or [ ] next to the name of the button you want to rearrange to move the button up or down. Click [ ] to move a button to another tab. Click [OK].
Page 138 Basic Operations Click [Display Settings] [Edit] in [Home Screen Tab Names]. ➠ The [Edit Home Screen Tab Names] screen is displayed. Select the checkbox of the tab you want to rename, and enter the name. Click [OK]. ➠ The settings are applied. Log out from Remote UI.
Page 139 Basic Operations Logging In to the Machine 965K-02S When the login screen is displayed on the control panel, enter the required login information to perform authentication. When authentication is successful, the screen changes, and you can continue operations. Depending on the set authentication function, the displayed login screen varies. Logging In (Department ID Management, System Manager ID)(P.
Page 140 Basic Operations Enter the user name and password. In [Server Name], select the LDAP server to perform authentication. Press [Log In]. ➠ When authentication is successful, the scan or the fax screen is displayed. When you have completed your operations, press [Log Out]. When Logging In with Both Authenticated Sending and Department ID Management ●...
Page 141 Basic Operations Placing Originals 965K-02U Place documents, photos, and other printed materials ("originals") to be scanned, faxed, or copied on the platen glass or in the feeder. Determine whether to use the platen glass or feeder depending on the document type and usage. Platen Glass Scans originals in a fixed position.
Page 142 Basic Operations When scanning tracing paper, transparencies, and other transparent originals, place a sheet of plain white paper on top. Gently close the feeder. When scanning of the original is complete, remove the original from the platen glass. Placing Originals in the Feeder When scanning two or more sheets of originals, place only originals of the same size.
Page 143 Basic Operations Fan the originals and align the edges. Fan the originals in small batches, and align the edges by tapping the originals on a flat surface a few times. Place the sides of the originals to be scanned face up in the feeder in the landscape orientation.
Page 144 Basic Operations Loading Paper 965K-02W To ensure print quality, confirm the usable paper and how to handle and store paper, and prepare the appropriate paper for use with the machine. Usable Paper(P. 20) / Precautions When Handling Paper(P. 24) Load the prepared paper in the machine, and then configure the paper size and type settings. Loading Paper in the Machine Load paper you usually use into the paper drawer, which can hold large amounts of paper.
Page 145 Basic Operations Loading Paper in the Paper Drawer 965K-02X Load paper you usually use into the paper drawer, which can hold large amounts of paper. The setting method varies depending on the size of the paper to be loaded. When Loading A4, B5, Legal, or Letter Size Paper Load paper using the standard size method.
Page 146 Basic Operations While pressing the lock release lever, move the paper guide. Align the projections on the paper guides with the size markings of the paper to be loaded. Paper guides that are aligned but too loose or too tight can cause misfeeds or a paper jam. Fan the paper and align the edges.
Page 147 Basic Operations ● You can use only paper printed with this machine. ● You cannot print on a side that has been previously printed on. ● If the printouts look faded, adjust the image quality. [Manual Back Side Print (2-Sided Only)](P. 497) Load the paper drawer into the machine.
Page 148 Basic Operations Fan the paper in small batches, and align the edges by tapping the paper on a flat surface a few times. Load the paper with the print side face down. ● Load the paper against the front side of the paper drawer. ●...
Page 149 Basic Operations Set the paper size and type. Setting the Paper Size and Type for the Paper Drawer(P. 150) By default, the paper size and type of the paper drawer are set to A4 and Plain 2. When paper of a different size or type is loaded, change the paper settings.
Page 150 Basic Operations Loading Paper in the Multi-purpose Tray 965K-02Y To temporarily use paper not loaded in the paper drawer, load it in the multi-purpose tray. You can load paper correctly by aligning the paper guides on the multi-purpose tray with the paper. When using envelopes or paper with logos, be careful of the orientation of the loaded paper and which side is face up.
Page 151 Basic Operations Fan the paper and align the edges. Fan the paper in small batches, and align the edges by tapping the paper on a flat surface a few times. Load the paper with the print side face up. ● Insert the paper until the edge of the paper is against the paper tray.
Page 152 Basic Operations When Loading A5 or A6 Size Paper ● Set the paper size according to the orientation of the loaded paper. ● Load A6 paper in portrait orientation. Landscape orientation (A5) Portrait orientation (A5R or A6)
Page 153 Basic Operations Preparations and Orientation for Loading Envelopes 965K-030 As envelopes have a different shape and thickness from regular paper, preparations must be made before loading envelopes. Envelopes can be printed only on the front side (non-glued side). Load the envelope in the multi-purpose tray, taking care to check the orientation of the envelope and that the correct side is facing up.
Page 154 Basic Operations ➠ The envelopes are ready to be loaded. Orientation of Envelopes Insert the envelopes No. 10 (COM10), Monarch, ISO-C5, or DL from the short side with the front side (non-glued side) face up. Insert the envelope with the flap closed and on the left side.
Page 155 Basic Operations Orientation for Loading Paper with a Logo 965K-031 When loading paper with a logo, pay attention to the orientation and which side is face up. By default, the orientation the paper is to be loaded and the side to print on vary depending on whether you want to print on one or both sides.
Page 156 Basic Operations Paper with Logo in Landscape Orientation Loading Paper with a Logo in the Paper Drawer Load the paper with the logo side (side to be printed) face down. Loading Paper with a Logo in the Multi-purpose Tray Load the paper with the logo side (side to be printed) face up.
Page 157 Basic Operations Printing on Both Sides of Paper with a Logo Paper with Logo in Portrait Orientation Loading Paper with a Logo in the Paper Drawer Load the paper with the logo side (side to be printed first) face up. Loading Paper with a Logo in the Multi-purpose Tray Load the paper with the logo side (side to be printed first) face down.
Page 158 Basic Operations Loading Paper with a Logo in the Paper Drawer Load the paper with the logo side (side to be printed first) face up. Loading Paper with a Logo in the Multi-purpose Tray Load the paper with the logo side (side to be printed first) face down.
Page 159 Basic Operations Specifying the Paper Size and Type 965K-032 To ensure quality printing and prevent paper jams, the paper size and type must be set correctly according to the loaded paper. You can register frequently used paper settings and hide unneeded paper settings to simplify the paper settings. Settings Required after Loading the Paper Set the paper size and type according to the loaded paper.
Page 160 Basic Operations Setting the Paper Size and Type for the Paper Drawer 965K-033 By default, the paper size and type of the paper drawer are set to A4 and Plain 2. When paper of a different size or type is loaded, change the paper settings. This section describes how to configure the settings using the control panel.
Page 161 Basic Operations When Non-standard Size (Custom Size) Paper Is Loaded Press [Custom]. Enter the values in [X] and [Y], and press [Apply]. When frequently used non-standard sizes are registered, you can call these up by pressing [S1] to [S3]. If a Set Paper Size Is Not Displayed Press [Other Sizes], and select the paper size from the displayed list.
Page 162 Basic Operations Setting the Paper Size and Type for the Multi-purpose Tray 965K-034 When paper is loaded in the multi-purpose tray, the following screen is displayed on the control panel. Set the paper size and type according to the loaded paper. * If the paper size and type of the multi-purpose tray have been registered in advance, the above screen is not displayed.
Page 163 Basic Operations When frequently used non-standard sizes are registered, you can call these up by pressing [S1] to [S3]. If a Set Paper Size Is Not Displayed Press [Other Sizes], and select the paper size from the displayed list. Select the type of paper loaded in the multi-purpose tray. ➠...
Page 164 Basic Operations Registering a Frequently Used Paper Size and Type for the Multi-purpose Tray 965K-035 By default, when paper is loaded in the multi-purpose tray, the screen for setting the paper size and type is displayed on the control panel. If you always use the same paper in the multi-purpose tray, you can register the paper size and type.
Page 165 Basic Operations When Registering Non-standard Size (Custom Size) Paper Press [Custom]. Enter the values in [X] and [Y], and press [Apply]. When frequently used non-standard sizes are registered, you can call these up by pressing [S1] to [S3]. If the Paper Size to Register Is Not Displayed Press [Other Sizes], and select the paper size from the displayed list.
Page 166 Basic Operations Registering Non-standard Size Paper (Custom Paper) 965K-036 Custom paper is non-standard size paper whose side lengths can be freely defined within the range supported by the machine. You can register sizes when frequently using specific non-standard size paper. You can call up the paper on the size input screen, saving you the trouble of entering the size.
Page 167 Basic Operations Hiding Unused Paper Sizes 965K-037 The paper settings screen displays the registered frequently used paper sizes. If unused paper sizes are displayed, you can hide these for each paper source to make it easier to select a paper size. To select a hidden paper size, press [Other Sizes] on the paper settings screen.
Page 168 Basic Operations Using the Appropriate Paper Source for Each Function 965K-038 If you print without specifying the paper source, the machine automatically selects the paper source according to the size of the paper to be printed. In addition, if the machine runs out paper while printing, it automatically selects another paper source loaded with the same size paper to continue printing.
Page 169 Basic Operations Registering Destinations (Address Book) 965K-039 Register destinations for sending and saving scanned data and faxes to the Address Book of the machine. Address Book Function By registering destinations to the Address Book, you can save the trouble of entering the information of destinations each time you send or save data.
Page 170 Basic Operations Address Book Function 965K-03A You can specify destinations registered in the Address Book by calling up the Address Book in the [Home] screen or the scan or fax screen on the control panel. When registering destinations, select the function to quickly specify the destination. You can also efficiently specify destinations from the Address Book screen, such as by grouping destinations or displaying them by type.
Page 171 Basic Operations ● ] is displayed next to the destination type symbol for destinations registered to Favorites. Index This is displayed at the bottom of the screen. You can filter destinations displayed in the list by selecting their type or the initials of a name. ●...
Page 172 Basic Operations Registering Destinations to the Address Book (Control Panel) 965K-03C You can register destinations to the Address Book using the control panel. You can use the following methods to register e-mail addresses (e-mail, I-Fax) and fax numbers: ● Register destinations by directly entering their information. ●...
Page 173 Basic Operations You can register a destination without entering its name, but by entering the name, you can search for it by its initials when specifying the destination. When Directly Entering the Destination ● Press [Name] and enter the name, and then press [Apply]. ●...
Page 174 Basic Operations When the authentication screen is displayed, enter the user name and password of the machine that is registered to the LDAP server, and press [Apply]. Select the user to register to the Address Book. ➠ The name and destination are entered in the registration screen of the Address Book. Set the fax sending details, as needed.
Page 175 Basic Operations Registering Groups to the Address Book (Control Panel) 965K-03E You can register a group of multiple destinations to the Address Book using the control panel. You can register only the same type of destinations for a group. You cannot register file save locations (shared folder or FTP server) to a group.
Page 176 Basic Operations Check that the destinations to be added to the group are correct, and then press [Apply]. To view the information of a destination, select the checkbox of the destination, and press [Details]. * You cannot view the information by selecting the checkboxes of multiple destinations. Press [Register As], and select [Favorites] or [Coded Dial].
Page 177 Basic Operations Editing and Deleting Destinations in the Address Book (Control Panel) 965K-03F You can edit information of destinations registered in the Address Book or delete unused destinations. On the control panel, press [Address Book] in the [Home] screen. [Home] Screen(P.
Page 178 Basic Operations ● If the destination in the Address Book is specified with "Favorite Settings," the edit or delete operation is also applied to "Favorite Settings." Registering and Calling Up Favorite Settings(P. 185)
Page 179 Basic Operations Registering Destinations to the Address Book (Remote 965K-03H You can register destinations to the Address Book using Remote UI from a computer. Use Remote UI to register file save locations (shared folder or FTP server). Administrator privileges are required to register destinations using Remote UI. Required Preparations ●...
Page 180 Basic Operations Select the destination type, and click [OK]. ● When registering file save locations (shared folder or FTP server), select [File]. ● When registering group destinations, see the following. Registering Groups to the Address Book (Remote UI)(P. 173) Set the destination information. You can register a destination without entering its name, but by entering the name, you can search for it by its initials when specifying the destination.
Page 181 Basic Operations Select [Protocol]. When registering a shared folder, select [Windows (SMB)]. In [Host Name], enter the name or IP address of the computer. Shared Folder Enter the name or IP address of the computer with the shared folder. FTP Server Enter the IP address of the FTP server.
Page 182 Basic Operations When this is selected and an error occurs for an image being sent, the machine corrects the image so as not to send a distorted image. [Speed] *1 If it takes time to start sending a fax, such as when there is a poor phone line connection, the machine lowers the communication start speed.
Page 183 Basic Operations Registering Groups to the Address Book (Remote UI) 965K-03J You can register a group of multiple destinations to the Address Book using Remote UI from a computer. You can register only the same type of destinations for a group. You cannot register file save locations (shared folder or FTP server) to a group.
Page 184 Basic Operations Change the display of the Address Book, as needed. In [Type], select [Favorites] or [Coded Dial], and click [Display] to change the display of the Address Book. Select the checkboxes of the destinations to add to the group, and click [OK]. ➠...
Page 185 Basic Operations Specifying Destinations 965K-03K When sending or saving scanned data or faxes, specify destinations using the method below. The method of specifying destinations and the number of destinations that can be specified vary depending on the function and destination. Specifying Destinations When sending scanned data by e-mail or I-Fax, you can specify destinations for the Cc and Bcc fields only from the Address Book.
Page 186 Basic Operations Specifying Destinations (Address Book) 965K-03L When specifying destinations with the Address Book, use the [Home] screen or the scan or fax screen on the control panel. When specifying destinations by calling up the Address Book from the [Home] screen, use the destination list. When specifying destinations on the scan or fax screen, in addition to using the destination list, you can also enter the Coded Dial number to specify a destination.
Page 187 Basic Operations Enter a three-digit Coded Dial number. ➠ The destination is specified. If you entered an incorrect number, press [ ] to clear the numbers. When the Confirm Destination Screen Is Displayed Check that the destination is correct, and then press [OK].
Page 188 Basic Operations Specifying Destinations (Direct Input) 965K-03R To specify a destination not registered to the Address Book or LDAP server, directly enter the destination using the scan or fax screen of the control panel. ◼ Using the Scan Screen On the [Specify Destination] tab of the scan screen, press [Use Keyboard]. Enter an e-mail address, and press [Apply].
Page 189 Basic Operations Specifying Destinations (LDAP Server) 965K-03S When user information is managed by an LDAP server, you can search for that information using the scan or fax screen of the control panel and specify a destination. When you are logged in with authenticated sending (LDAP server authentication), you can also specify the e-mail address of the logged-in user.
Page 190 Send the destination information from the mobile device to the machine. ● For details about sending, see the Canon PRINT Business manual at the online manual site. ● You can also send the subject, message, and file name entered on the mobile device to the machine.
Page 191 Basic Operations Specifying Destinations (TX Job Log) 965K-03W You can specify destinations used in the past by calling up the TX Job Log from the scan or fax screen of the control panel. You can also apply the scan settings used to send data together with the destinations. When you call up the TX Job Log, the specified destinations and scan settings are overwritten.
Page 192 Basic Operations Inserting and Removing a USB Memory Device 965K-03X You can insert a USB memory device into the machine to exchange data between the machine and the USB memory device. Use the control panel to safely remove the USB memory device from the machine. You can use a USB memory device with a FAT16 (up to 2 GB) or FAT32 (up to 32 GB) file system.
Page 193 Basic Operations Removing the USB Memory Device Use the control panel to eject the USB memory device from the machine. You cannot eject the memory device using Remote UI from a computer. Follow the Procedure to Remove the USB Memory Device ●...
Page 194 Basic Operations Registering Frequently Used Settings 965K-03Y You can register frequently used settings and values for each function by using the method below. Registering Favorite Settings for Ease of Operation You can register settings according to your purpose and settings you want to recall for the scan, fax, and copy functions.
Page 195 Basic Operations Registering and Calling Up Favorite Settings 965K-040 You can register settings according to your purpose and settings you want to recall as "Favorite Settings" for the scan, fax, and copy functions. You can label the Favorite Setting so as to provide a description of the setting, who will use it, or other information. You can call up registered settings for quick operation using the shortcut buttons added to the [Home] screen on the control panel and the screen of each function.
Page 196 Basic Operations Select an item that is not registered, and press [Register]. ➠ The information set in Step 2 is displayed. Check the settings, and click [Register]. ● To change the settings, select the item to change, and change the setting. ●...
Page 197 Basic Operations ◼ When Shortcut Buttons Have Been Added to the [Home] Screen Press a shortcut button on the [Home] screen of the control panel to call up the setting. ◼ Calling Up Favorite Settings from a Function Screen Use the following procedure to call up a Favorite Setting. This section describes the copy procedure as an example. On the control panel, press [Copy] in the [Home] screen.
Page 198 Basic Operations Changing the Default Settings 965K-041 You can change the default settings for scan, copy, and other functions called up using the control panel. You can also reset the settings to the settings set here by pressing [Reset] on any function screen. This section describes how to configure the settings using the control panel.
Page 199 Basic Operations [USB Memory Settings](P. 556) [Change Default Settings (E-Mail)](P. 535) [Change Default Settings (File)](P. 539) [Change Default Settings (Fax)](P. 541) [Change Default Settings (I-Fax)](P. 537) [Change Default Settings (Copy)](P. 512) Press [Apply]. ➠ The default settings are changed. Restoring Default Settings to the Factory Settings ●...
Page 200 Basic Operations Adjusting the Sound Volume 965K-042 You can adjust the volume of the sounds emitted by the machine and set whether the machine emits sounds notifying you of operations and statuses. The sounds that can be adjusted and the operating procedure vary depending on whether the machine has a fax function.
Page 201 Basic Operations Adjusting the Volume (For Models with a Fax Function) 965K-043 You can adjust the volume of sounds emitted by the machine. You can also set whether the machine emits sounds notifying you of operations and statuses. Adjusting the Fax Volume(P. 191) Adjusting Other Fax Function Sounds(P.
Page 202 Basic Operations Press [Other Volume Set.]. ➠ The [Volume Settings] screen is displayed. Select the item whose volume you want to adjust. [Ring Tone] Adjust the volume of the sound notifying you of incoming faxes. [TX Done Tone] Adjust the volume of the sound notifying you that sending of a fax is complete. [RX Done Tone] Adjust the volume of the sound notifying you that receiving of a fax is complete.
Page 203 Basic Operations Press [Other Volume Set.]. ➠ The [Volume Settings] screen is displayed. Set whether notification sounds are emitted. [Volume Settings] Screen(P. 195) To emit notification sounds, select [On]. Press [Apply] [Apply]. ➠ The notification sound settings are applied.
Page 204 Basic Operations Adjusting the Volume (For Models without a Fax Function) 965K-044 You can also set whether the machine emits sounds notifying you of operations and statuses, such as when operating the control panel and errors are detected. This section describes how to configure the settings using the control panel. You can also configure the settings using Remote UI from a computer.
Page 205 Basic Operations [Volume Settings] Screen 965K-045 When you press the Sound Volume key ( ) on the control panel, or the Sound Volume key ( [Other Volume Set.], the [Volume Settings] screen is displayed. You can adjust the volume of notification sounds, such as when faxes are successfully sent and received, and set whether the machine emits sounds notifying you of operations and statuses.
Page 206 Printing Printing Printing ................................197 ............................199 Printing Preparations ......................200 Preparing to Print from a Computer ....................203 Configuring a Printer Port (Windows) ..........................206 Setting Up a Print Server ......................209 Preparations for Using Universal Print ....................210 Registering the Machine to Cloud Service .....................
Page 207 Printing Printing 965K-046 You can print documents and photos from a computer or print files directly from a USB memory device inserted into the machine. Printing from a Computer You can print documents and photos via a printer driver installed on a computer connected to the machine.
Page 208 Printing Linking with Mobile Devices(P. 336) When Results Are Not as Expected If the print density varies or the image position is shifted, adjust the print quality and position according to the symptoms that occur. Adjusting the Print Quality and Position(P. 606)
Page 209 Printing Printing Preparations 965K-047 To print from the machine, you must make printing preparations according to your printing method and usage environment. Preparing to Print from a Computer(P. 200) Setting Up a Print Server(P. 206) Preparations for Using Universal Print(P. 209) Preparing to Print from a USB Memory Device(P.
Page 210 In macOS, you must re-register the machine on the Mac. For details about registering the machine, see the manual of the driver at the online manual site. https://oip.manual.canon/ * If you are using DHCP to automatically obtain the IP address of the machine, the IP address may be changed automatically.
Page 211 Printing When Using Windows(P. 201) When Using macOS(P. 201) ◼ When Using Windows Administrator privileges are required on each computer. Log on to the computer using an administrator account. Click [ ] (Start) ] (Settings) [Devices] [Printers & scanners]. ➠ The [Printers &...
Page 212 Click [OK]. ➠ The settings are applied. When the Option Information Cannot Be Obtained ● Specify the option settings manually. For details about configuring the option settings manually, see the manual of the driver at the online manual site. https://oip.manual.canon/...
Page 213 Printing Configuring a Printer Port (Windows) 965K-049 If the IP address of the machine changed or a printer has been added in Windows, you may not be able to print from a computer. In this case, use the printer driver to add a new port. In addition, you cannot print from a computer when the port type or port number of the printer driver differ from that of the machine setting.
Page 214 The port name is entered automatically, so change it, as needed. When [Additional port information required] Appears Take action following the instructions on the screen. To set [Device Type], select [Canon Network Printing Device with P9100] in [Standard]. Click [Finish].
Page 215 Printing ➠ A new port is added, and the [Printer Ports] screen is displayed. Click [Close] [Close]. Changing the Port Type and Number If the machine is configured not to use LPD or RAW, you must change the type of port on the computer to a protocol usable on the machine.
Page 216 Preparing to Print from a Computer(P. 200) Using a Print Server While Using Department ID Management You must install Canon Driver Information Assist Service when installing the printer driver. For more information, see the manual of the driver at the online manual site.
Page 217 Printing ➠ The printer driver properties screen is displayed. On the [Sharing] tab, select the [Share this printer] checkbox, and enter a shared name. Install an additional driver, as needed. If the client computer has an operating system (32-bit or 64-bit) that differs from that of the print server, install an additional driver.
Page 218 Printing ◼ When Using macOS Click [ [System Preferences] [Sharing]. ➠ The [Sharing] screen is displayed. Select the [Printer Sharing] checkbox. In [Printers], select the checkbox of the machine. Restrict the users that can use the print server, as needed. By default, all users can use the print server.
Page 219 Printing Preparations for Using Universal Print 965K-04C Configure the machine to be able to use Microsoft's cloud service, Universal Print, and register the machine to each computer that will be used to print. You must be a registered user of Microsoft 365 and use Azure Active Directory. Registering the Machine to Cloud Service(P.
Page 220 Printing Registering the Machine to Cloud Service 965K-04E Register the machine to the cloud-based authentication and management service, Azure Active Directory, and set the members or groups that will use the machine. Step 1: Registering the Machine to Azure Active Directory(P. 210) Step 2: Specifying the Members and Groups to Use the Machine(P.
Page 221 Printing Wait several seconds, and then click [ Click the link displayed in [URL for Registration]. Register the machine according to the instructions on the screen. Click [Universal Print Settings] at the top of the Remote UI screen. ➠ The [Universal Print Settings] screen is displayed. Wait a few minutes, and then click [ ➠...
Page 222 Printing Step 2: Specifying the Members and Groups to Use the Machine Display the Universal Print management screen of Azure Active Directory in a Web browser on a computer. Select the machine, and click [Share Printer]. To change the name of the machine displayed on the computer, change [Printer Share Name]. Click [Members] [Add].
Page 223 Printing Registering the Machine to the Computer 965K-04F Register the machine, which is registered to Azure Active Directory, to the computer to be used for Universal Print. Required Preparations ● Register the machine to Azure Active Directory. Registering the Machine to Cloud Service(P. 210) Click [ ] (Start) ] (Settings)
Page 224 Printing Preparing to Print from a USB Memory Device 965K-04H Configure the settings to be able to print data from a USB memory device. This section describes how to configure the settings using Remote UI from a computer. On the control panel, select [Menu] in the [Home] screen, and then select [Function Settings] to configure the settings. [Memory Media Settings](P.
Page 225 Printing Printing from a Computer 965K-04J You can print documents from a computer using a printer driver. By changing the settings on the printer driver, you can print according to the document and purpose, such as by using 2-sided printing or adjusting the quality. This section describes the general procedure for this operation.
Page 226 Printing When Printing on Paper of a Size Different from [Page Size] In [Output Size], select the paper size to print on. The document is enlarged or reduced to match the paper size in [Output Size]. Configure the other print settings, as needed. Configure 2-sided printing and adjust the image quality and other settings to suit your document and purpose.
Page 227 Printing Select the [Scale to fit paper size] checkbox, and in [Destination Paper Size], select the paper size to print The document is enlarged or reduced to match the paper size in [Destination Paper Size]. Configure the other print settings, as needed. Configure 2-sided printing and adjust the image quality and other settings to suit your document and purpose.
Page 228 Printing Registering Non-standard Size Paper to the Computer (Custom Size) 965K-04K Custom size paper is non-standard size paper whose side lengths can be freely defined. If the document or paper to print is a non-standard size, you must register the size to the printer driver in advance. When Using Windows(P.
Page 229 Printing From the menu in the application used to open the document, click [Print]. ➠ The printing dialog box appears. In [Printer], select the printer driver of the machine. In [Paper Size] of the print options, select [Manage Custom Sizes]. If print options are not displayed, click [Show Details] in the printing dialog box.
Page 230 Secure data is encrypted with an alphanumeric password instead of a PIN. For details about sending secure data using the Encrypted Secure Print function, see the manual of the driver at the online manual site. https://oip.manual.canon/ When Using Windows(P. 220) When Using macOS(P. 221) ◼...
Page 231 Printing ➠ The [Information] screen is displayed. Click [Yes]. ➠ The [Secured Print Details] screen is displayed. Enter the user name and PIN, and click [OK]. ➠ The [Printing preferences] screen reappears. Click [OK], and click [Print] or [OK]. ➠ The secure data is sent to the machine.
Page 232 Printing ➠ The secure data is sent to the machine. Step 2: Printing Secure Data by Entering a PIN or Password Print the secure data sent to the machine. If the secure data is left without printing, it will remain in the memory of the machine, and you may not be able to print other data.
Page 233 Printing Changing the Time Period That Print Data with a PIN (Secure Data) Is Saved 965K-04R You can change the period of time until the print data that was sent with a PIN or password (secure data) and is temporarily saved in the memory of the machine is deleted. This section describes how to configure the settings using Remote UI from a computer.
Page 234 Printing Enabling Secure Print in a Printer Driver (macOS) 965K-04S To send secure data from a macOS computer to the machine, you must enable Secure Print in the settings of the printer registered to the computer. Click [ [System Preferences] [Printers &...
Page 235 Printing Printing with Universal Print 965K-04U Universal Print is a Microsoft service that enables you to print documents via the cloud. There is no need to install a printer driver to print documents from your computer. You can also print documents from a remote location as long as your computer is connected to the Internet.
Page 236 Printing Printing from a USB Memory Device (Memory Media Print) 965K-04W With Memory Media Print, you can print PDF, JPEG, and TIFF files directly from a USB memory device inserted into the machine without using a computer or printer driver. You can also preview JPEG and TIFF image files on the control panel before printing.
Page 237 Printing Configure the print settings. Memory Media Print Settings(P. 229) Press [Start]. ➠ Printing starts. ● To cancel printing, use the control panel to cancel printing. When Canceling Printing with the Control Panel(P. 234) ● Use [Status Monitor] to view the print job status and log. Viewing the Print Job Status and Log(P.
Page 238 Printing Screen for Selecting Files in USB Memory Device 965K-04X Insert the USB memory device into the machine, and in the [Home] screen, press [Memory Media Print] to display the files and folders in the USB memory device. Select the checkboxes of the files to print. To select all displayed files, press [Select All] at the bottom of the screen.
Page 239 Printing Memory Media Print Settings 965K-04Y You can use the Memory Media Print settings screen to select the paper to use, set 2-sided printing, and configure other settings. You can also display the details settings screen to adjust the image quality and configure other detailed print settings.
Page 240 Printing Pages are not combined. Combines a 2-page document onto one side of a sheet of paper. Combines a 4-page document onto one side of a sheet of paper. Combines an 8-page document onto one side of a sheet of paper. (PDF files only) * For a PDF file, you can print 9 or 16 pages of a document on one side of a sheet of paper by using [N on 1] on the details settings screen.
Page 241 Printing [Print Comments] Specify whether to print PDF comments. When you select [Auto], the document and comments are printed. Only comments specified for printing in the PDF file. [Password to Open Document] When printing a password-protected PDF file, enter the password to open the file. [Other Settings] Configure and adjust image quality settings and other detailed print settings.
Page 242 Printing [Original Type] Select whether to prioritize smoothness of a photo or clarity of text when printing. [Halftones] Set the printing method when reproducing halftones (the intermediate range between the lighter and darker areas of an image), according to the image content. To Print Images with Fine Gradations, Such as Digital Camera Photos Set to [Gradation].
Page 243 Printing Canceling Printing 965K-050 You can cancel printing from a computer. To cancel printing after the print data has been sent to the machine, use the control panel or Remote UI. To cancel printing when using Memory Media Print, use the control panel or Remote UI. Canceling Printing from a Computer(P.
Page 244 Printing Canceling Printing with the Control Panel or Remote UI When Canceling Printing with the Control Panel(P. 234) Canceling Printing with Remote UI(P. 235) ◼ When Canceling Printing with the Control Panel Follow the instructions on screen to cancel printing. Press [Cancel] [Yes].
Page 245 Printing ◼ Canceling Printing with Remote UI You can cancel printing with [Status Monitor/Cancel] [Job Status] screen in [Print] of Remote UI. Checking Usage and Logs with Remote UI(P. 445)
Page 246 Printing Viewing the Print Job Status and Log 965K-051 Processes handled by the machine, including printing, are managed as jobs. By checking the status and log of jobs, you can determine whether a print job was performed correctly and the cause of errors that occurred. * If the log is set to not be displayed, you can only check the print job status.
Page 247 Scanning Scanning Scanning ................................238 ..........................240 Preparations for Scanning ................... 241 Preparing to Save Scanned Data to a Computer ................243 Preparing to Save Scanned Data to a USB Memory Device ....................244 Preparing to Send Scanned Data by E-mail ........
Page 248 Scanning Scanning 965K-052 You can scan documents, photos, and other printed material ("originals") and convert them into data. This converted data ("scanned data") can be saved as an image or PDF file and sent using the following methods. Saving to a Computer Save scanned data to a computer connected to the machine.
Page 249 Scanning Sending by E-mail You can send scanned data by e-mail as an attachment. Just like when sending a regular e-mail, you can add a subject and message and specify multiple destinations. Preparing to Send Scanned Data by E-mail(P. 244) Scanning (Sending by E-mail)(P.
Page 250 Scanning Preparations for Scanning 965K-053 You must set the scanned data save destination and sending method before scanning. Preparing to Save Scanned Data to a Computer(P. 241) Preparing to Save Scanned Data to a USB Memory Device(P. 243) Preparing to Send Scanned Data by E-mail(P. 244) Preparing to Save Scanned Data to a Shared Folder(P.
Page 251 You do not have to register the machine when scanning from a computer or saving scanned data to a USB-connected computer. When Using Windows(P. 241) When Using macOS(P. 242) ◼ When Using Windows Click [ ] (Canon MF Network Scanner Selector) displayed in the Windows notification area. Select the checkbox for this machine, and click [OK].
Page 252 Connecting with TCP/IP On the [IP] tab, enter the IP address of the machine, and then click [Add]. Restart MF Scan Utility. ➠ The added machine is displayed in [Product Name:] on the [Canon MF Scan Utility] main dialog box.
Page 253 Scanning Preparing to Save Scanned Data to a USB Memory Device 965K-055 This enables saving of scanned data to a USB memory device. This section describes how to configure the settings using Remote UI from a computer. On the control panel, select [Menu] in the [Home] screen, and then select [Function Settings] to configure the settings. [Memory Media Settings](P.
Page 254 Scanning Preparing to Send Scanned Data by E-mail 965K-056 Configure the settings of the e-mail server to be used to send e-mail. Depending on the settings, use either of the following methods to configure the settings from a computer. You cannot use the control panel to configure the settings.
Page 255 Scanning Configuring the Basic Settings for Sending E-mail (Send Function Setting Tool) 965K-057 From a computer, configure the basic settings of the e-mail server using the Send Function Setting Tool. You can also register destination e-mail addresses to Favorites in the Address Book. * Favorites is a list of destinations that can be recalled with [ ] in the Address Book.
Page 256 Scanning If the [Enter Address Book Password] screen appears, enter the PIN, and then click [OK]. For [Registration], select a Favorites number, and enter the name to be displayed in the Address Book. Previously registered Favorites numbers are not displayed. For [Send Destination Settings], enter the e-mail address to be registered.
Page 257 You can use the downloaded Send Function Setting Tool to automatically search for and start the configuration of the machine. Required Preparations ● Download the Send Function Setting Tool from the Canon website for your country/region. https://global.canon/en/support/ ● Double-click the downloaded file to extract the data.
Page 258 Scanning Configuring Detailed Information of the E-mail Server (Remote UI) 965K-059 Use Remote UI from a computer to configure the information of the e-mail server to use for sending scanned data by e-mail and for sending and receiving scanned data by I-Fax. You can also configure POP authentication before sending, SMTP authentication, and encryption communication settings.
Page 259 Scanning [User Name] Enter the user name used for authenticating the POP3 server using single-byte alphanumeric characters. [Set/Change Password] To set a password to use when authenticating the POP3 server, select this checkbox, and enter the password using single-byte alphanumeric characters. [POP RX] Select this checkbox to receive I-Faxes.
Page 260 Scanning Preparing to Save Scanned Data to a Shared Folder 965K-05A ● Create a shared folder as a save location of the scanned data as needed. Creating a Shared Folder(P. 729) ● Register the shared folder information to the Address Book Register the information for accessing the shared folder to the Address Book of the machine.
Page 261 Scanning Registering a Shared Folder to the Address Book (Send Function Setting Tool) 965K-05C Use the Send Function Setting Tool from a computer to register the shared folder information to Favorites in the Address Book. * Favorites is a list of destinations that can be recalled with [ ] in the Address Book.
Page 262 Scanning Enter the shared folder information in [Store Destination Settings]. [Computer Name of Store Destination] Enter the name or IP address of the computer with the shared folder. * When using a DNS server, you can enter the host name or FQDN instead of the computer name or IP address.
Page 263 Scanning Preparing to Save Scanned Data to an FTP Server 965K-05E ● Configure PASV mode as needed. Configure PASV mode when there is a firewall between the machine and the FTP server that serves as the save location of the scanned data. Configuring FTP PASV Mode(P.
Page 264 Scanning Configuring FTP PASV Mode 965K-05F PASV mode is an FTP communication mode. You must configure PASV mode when there is a firewall between the FTP server and the machine. This section describes how to configure the settings using Remote UI from a computer. On the control panel, select [Menu] in the [Home] screen, and then select [Preferences] to configure the settings.
Page 265 Scanning Scanning (Saving to a Computer) 965K-05H You can scan an original and save the scanned data to a computer connected to the machine. By just operating the machine, you can save scanned data to a computer. The original is scanned and the data is saved according to the settings of MF Scan Utility installed on the computer.
Page 266 Scanning * By default, a subfolder with the scanning date is created in the [Documents] folder (Windows) or the [Pictures] folder (macOS), and the scanned data is saved to that folder. When [Scan Next] appears When an original is placed on the platen glass and is scanned, the screen for scanning additional originals is displayed.
Page 267 Scanning Scanning (Saving to a USB Memory Device) 965K-05J You can scan an original and save the scanned data to a USB memory device connected to the machine. This is convenient when using scanned data on a computer without a network connection or when on the go.
Page 268 Scanning Default string (Can be changed. Setting File / Division(P. 271) ) Four-digit number Press [Start B&W] or [Start Color]. ➠ Scanning of the original starts. ● To scan the original in black and white, press [Start B&W], and to scan in color, press [Start Color]. ●...
Page 269 Scanning Scanning (Sending by E-mail) 965K-05K You can scan an original and send the scanned data by e-mail as an attachment. Just like when sending a regular e-mail, you can add a subject and message and specify multiple destinations. Required Preparations ●...
Page 270 Scanning ● You can also set the subject and main body of the e-mail on the [Send Settings] tab. E-mail and I-Fax Settings(P. 272) ● Scanned data is sent with the following file name. You can also use the [Send Settings] tab to specify a custom string and add it to the start.
Page 271 Scanning If there are pages you do not want to send, open the page and press [Delete Page]. When [SMTP Authentication] appears Enter the user name and password to be used for SMTP authentication, and then press [Apply]. When a Sending Error Occurs ●...
Page 272 Scanning Scanning (Saving to a Shared Folder or FTP Server) 965K-05L You can scan an original and save the scanned data to a shared folder on a computer or FTP server. This is convenient for sharing the scanned data of a paper document on a network. Required Preparations ●...
Page 273 Scanning Scanned data is saved with the following file name. You can also use the [Send Settings] tab to add a specified custom string to the start. Setting File / Division(P. 271) Communications management number Date saved (in this example, "April 5, 2023, 9:12:34 AM") File sequence number (if one file, then "001") Press [Start B&W] or [Start Color].
Page 274 Scanning When [Status Monitor] appears To view the save status and log, press [Status Monitor]. Checking the Send and Save Status and Log of Scanned Data(P. 275) Pressing [Close] displays the scan screen. When [File Authentication] appears Enter the user name and password to be used to access the shared folder or FTP server, and then press [Apply].
Page 275 Scanning Scanning from a Computer (Saving to a Computer) 965K-05R You can scan an original and save the scanned data to a computer connected to the machine. You can set the format and save location when scanning from a computer. This method lets you see the scanned data immediately on the computer screen so you can check the image quality and make adjustments.
Page 276 Scanning Click [ScanGear] to display ScanGear MF and configure the advanced scan settings. For more information, click [ ] on ScanGear MF to display help. When Scanning Cannot Be Performed ● The machine may not be online (scan standby mode). On the control panel, select [Scan] in the [Home] screen, and press [Remote Scanner] to turn the machine online, and then repeat the operation.
Page 277 Scanning Start scanning. ➠ When scanning is completed, the scanned data is imported to the application. If the next pages of the original are not scanned or an error message appears after scanning is completed, place the originals on the machine one at a time and perform scanning. When Scanning Cannot Be Performed ●...
Page 278 [Canon] [MF Scan Utility]. ◼ When Using macOS From the OS Applications folder, double-click [Canon MF Utilities] [Canon MF Scan Utility]. ● For more information on the operations and settings of MF Scan Utility, click [Instructions] on the MF Scan...
Page 279 Scanning Scan Settings 965K-05U When scanning with the machine, you can use the [Send Settings] tab on the scanning screen to set the original size and adjust the image quality. If the scanned data does not appear as expected, you can change the settings and scan again. * To start scanning, select the scanning color (black and white or color) by pressing [Start B&W] or [Start Color].
Page 280 Scanning Use the following procedure to register sizes when frequently using specific non-standard size originals. You can call up the size on the size input screen, saving you the trouble of entering the size each time. You can register up to three non-standard sizes. [Specify Custom Size] [Register Size] select [S1] to [S3]...
Page 281 Scanning When the File Format of the Scanned Data Is JPEG ● The image quality varies depending on the compression ratio selected in [Data Size]. Setting File / Division(P. 271) 2-Sided Scan Settings When scanning a 2-sided original, place the original on the feeder, and set [2-Sided Original]. [2-Sided Original] When scanning a 2-sided original, select [Book Type] or [Calendar Type].
Page 282 Scanning [File Format] Select the scanned data format from PDF, JPEG, or TIFF according to your purpose and environment. Reducing the Data Size ● When using PDF format Select [PDF (Compact)] or [PDF (Compact/OCR)]. The data size is reduced, but the image quality and the number of sheets that can be scanned at a time may also be reduced depending on the original type.
Page 283 Scanning E-mail Sender ● The e-mail address of the machine becomes the sender e-mail address (From) regardless of the [Reply To] setting. ● To send the sender's name along with the e-mail address of the machine, use the following procedure to set the unit name.
Page 284 Scanning Canceling Scanning 965K-05W Follow the instructions on screen to cancel a scanning operation. Press [Cancel] [Yes]. If the above screen is not displayed, press on the control panel, and then press [Yes]. If the job list screen is displayed, select the job to cancel, and press [Cancel] [Yes].
Page 285 Scanning Checking the Send and Save Status and Log of Scanned Data 965K-05X You can check the send or save status and log of data scanned with the machine. Processes handled by the machine, including sending and saving scanned data, are managed as jobs. By checking the status and log of jobs, you can determine whether a scan job was performed correctly and the cause of errors that occur.
Page 286 Scanning Registering Destinations to the Address Book ● On the screen displaying the job details, press [Regst to Add Book] to register the destination to the Address Book. * This operation is not available when there are multiple destinations.
Page 287 Faxing Faxing Faxing ................................... 278 ......................280 Preparing to Send and Receive Faxes ....................281 Preparing to Send Faxes from a Computer ............283 Changing Fax RX Mode and Setting the Action when Receiving a Fax ....................285 Changing the Fax Number and Unit Name ................
Page 288 Faxing Faxing 965K-05Y Faxing is the sending and receiving of documents and photos as black and white images over a telephone line. You can also send and receive faxes via the Internet without using a phone line. Sending Faxes The following two methods are available: Sending a Fax from the Machine You can scan a document, photo, or other printed materials (originals) with the machine, converting it to a black and white image, and then send it.
Page 289 Faxing You can temporarily save received faxes in the memory of the machine without printing them. Saving Received Documents in the Machine (Memory Lock)(P. 418)
Page 290 Faxing Preparing to Send and Receive Faxes 965K-060 To send and receive faxes with the machine, you must use the control panel (Fax Setup Guide) to configure the initial settings. You cannot configure the initial settings using Remote UI from a computer. Configuring the Fax Settings (Fax Setup Guide)(P.
Page 291 Faxing Preparing to Send Faxes from a Computer 965K-061 Make the following preparations for each computer used to send faxes. Step 1: Installing the Driver to the Computer(P. 281) Step 2: Using a Driver to Set the Department ID and PIN(P. 281) Step 3: Configuring the Settings for Secure Sending(P.
Page 292 Faxing ◼ When Using macOS Configure the settings to safely send faxes using the print dialog box (fax driver setting screen). ● Enable confirmation of fax number. ● Set an external connecting number. For more information, click [ ] in the print dialog box to display help. Step 4: Test Fax Sending When installation and setup are complete, you can test to see if you can send faxes correctly.
Page 293 Faxing Changing Fax RX Mode and Setting the Action when Receiving a Fax 965K-062 You can change the RX mode from the default setting. When [Fax/Tel (Auto Switch)] is enabled to determine whether the incoming call is a fax, you can also configure settings such as the ring time.
Page 294 Faxing Set this when [Fax/Tel (Auto Switch)] is selected for RX mode. If you selected another RX mode, this step is not required. [Ring Start Time] Specify the time to determine whether an incoming call is a fax or a phone call. The machine does not ring at this time.
Page 295 Faxing Changing the Fax Number and Unit Name 965K-063 You can change the information registered to the machine such as when the fax number changes after a move or you want to change the name notified to the destination. This section describes how to configure the settings using Remote UI from a computer. On the control panel, select [Menu] in the [Home] screen, and then select [Function Settings] to configure the settings.
Page 296 Faxing Forwarding Faxes and Configuring the Backup Settings 965K-064 Faxes can be forwarded and saved automatically to a specific destination when they are sent and received. This is convenient when you want to check received faxes from a remote location or you want to back up faxes you sent or received.
Page 297 Faxing Backing Up Sent Faxes 965K-065 You can configure the settings to automatically forward and save a sent fax to a destination specified in advance. The following can be specified as forwarding and save destinations: ● Fax number ● E-mail address (e-mail/I-Fax) ●...
Page 298 Faxing Enter any string in [File Name], as needed. ● If you selected a fax number as the destination, this step is not required. Proceed to Step 7. ● If you selected a destination other than a fax number, a PDF file is forwarded or saved with the following file name.
Page 299 Faxing Auto Forwarding and Backing Up Received Faxes 965K-066 You can configure the settings to automatically forward and save a received fax to a destination specified in advance. You can also specify whether to print the received fax on the machine. The following can be specified as forwarding and save destinations: ●...
Page 300 Faxing Set whether to print faxes or save them in memory. When Printing Faxes on the Machine In [Print Images], select [On]. To print only when forwarding fails, select [Print Only When Error Occurs]. When Saving Faxes that Cannot Be Forwarded to the Memory of the Machine In [Store Images in Memory], select [Store Only When Error Occurs].
Page 301 Faxing Sending Faxes 965K-067 You can scan a document, photo, or other printed materials (originals) with the machine, converting it to a black and white image, and then send it. You can also send a fax after a phone conversation. Sending a Fax after a Phone Conversation (Manual Sending)(P.
Page 302 Faxing Press [Start]. ➠ Scanning of the original starts. ● To cancel sending of a fax, press [Cancel] [Yes]. Canceling Fax Sending(P. 306) ● When scanning of the original is completed, the fax is sent. Use [Status Monitor] to view the sending status and log.
Page 303 Faxing When [Status Monitor] appears To view the sending status and log, press [Status Monitor]. Checking the Status and Log for Sent and Received Faxes(P. 307) Pressing [Close] displays the fax screen. Select the size of the placed original.
Page 304 Faxing Sending a Fax after a Phone Conversation (Manual Sending) 965K-068 You can send a fax after a phone conversation. To make a phone call, an external telephone or optional TELEPHONE 6 KIT is required. This section describes how to send a fax after a phone conversation. When sending a fax during an incoming call, first pick up the handset to answer the call, and then perform the steps below.
Page 305 Faxing Enter the fax number with the numeric keys or select a registered destination to make a phone call. After the phone conversation, ask the recipient to set their fax machine to receive your fax. When you hear a beep, press [Start], and hang up the handset. ➠...
Page 306 Faxing Sending Faxes from a Computer (PC Faxing) 965K-069 You can send a document as a fax from a computer using a fax driver. As it is easy to send a document, be sure to thoroughly check the item you are sending beforehand.
Page 307 Faxing When Entering Multiple Fax Numbers In [Select Destination] tab, click [Add Destination]. ➠ The [Add Destination] screen is displayed. Enter the destination name and fax number, and click [Add Next Destination]. When [Confirm Fax Number (Prevent Sending to Wrong Destination)] can be entered, enter the same fax number.
Page 308 Faxing In [Printer], select the fax driver of the machine. From the print options pop-up menu, select [General Settings]. If print options are not displayed, click [Show Details] in the printing dialog box. Enter the fax number, and click [Add Destination]. ●...
Page 309 Faxing Securely Sending PC Faxes 965K-06A While sending faxes from a computer can be convenient, there is a risk of sending it to an incorrect number. To reduce this risk, it is recommended that you check the following when sending faxes. Checking the Content You Are Sending(P.
Page 310 Faxing Fax Original Scan Settings 965K-06C When sending a fax using the machine, you can use the [TX/RX Settings] tab to adjust the image quality and set 2- sided scanning. If the recipient cannot read the text or the sent fax was not as intended, the settings can be adjusted and the fax resent.
Page 311 Faxing Press [+]. ● To reduce moiré (vertical pattern noise) in photos Press [-]. 2-sided Scan Settings When scanning a 2-sided original, place the original on the feeder, and set [2-Sided Original]. * 2-sided scanning is not available when sending a fax after a phone conversation. [2-Sided Original] To perform 2-sided scanning, select [Book Type] or [Calendar Type].
Page 312 Faxing Receiving Faxes 965K-06E When the RX mode is set to receive faxes manually, you must perform operations to receive them. When the RX mode is not set to receive faxes manually, you do not need to perform operations to receive them. When there is an incoming fax, it is automatically received without ringing and then printed once receiving is completed.
Page 313 Faxing Receiving Faxes via Telephone (Remote RX) 965K-06F Remote RX allows you to use the numeric keys of the telephone connected to the machine to receive faxes by dialing a predetermined number (Remote RX ID). The Remote RX ID is set to [25] by default. You can change this to a custom number. [Remote RX](P.
Page 314 Faxing Changing the Print Settings for Received Faxes 965K-06H Received faxes are printed on one side of the paper by default. You can change the settings to print on both sides of the paper, and print the received date and time and page number. Printing on Both Sides(P.
Page 315 Faxing Log in to Remote UI in System Manager Mode. Starting Remote UI(P. 440) On the Portal page of Remote UI, click [Settings/Registration]. Portal Page of Remote UI(P. 443) Click [RX/Forwarding Settings] [Common Settings] [Edit] in [Common Settings]. ➠ The [Edit Common Settings] screen is displayed. Select the [Add RX Page Footer] checkbox.
Page 316 Faxing Canceling Fax Sending 965K-06J You can cancel sending of a fax by following the on-screen instructions. Press [Cancel] [Yes]. If the above screen is not displayed, press on the control panel, and then press [Yes]. If a job list screen is displayed, select the job to cancel, and press [Cancel] [Yes].
Page 317 Faxing Checking the Status and Log for Sent and Received Faxes 965K-06K Processes handled by the machine, including sending and receiving faxes, are managed as jobs. By checking the status and log of jobs, you can determine whether a job was sent or received correctly and the cause of errors that occur.
Page 318 Faxing Select a job to view its details. ➠ The job details are displayed. View the number of pages and the fax numbers of the destination and sender. When there are multiple fax destinations, press [Destination] to display them in a list. When the TX/RX Job Log displays [Error] Sending or receiving was canceled, or an error occurred.
Page 319 Faxing Using Internet Fax (I-Fax) 965K-06L Internet Fax (I-Fax) is a function for sending and receiving faxes via the Internet. This lets you send a fax without using a phone line to lower communication costs. When you receive an I-Fax, the received data is printed automatically. The machines for sending and receiving I-Faxes must support I-Fax technology.
Page 320 Faxing If you can only specify [Specify Myself as Destination] If the destination when sending is restricted due to the Authentication Settings for Send Function, you cannot specify another destination. For details, contact the administrator. Configure the scan settings on the [Send Settings] tab. Scan Settings(P.
Page 321 Faxing * If the size of the original is different, part of the image may be missing, or the image may be scanned smaller. When the preview screen appears Preview the scanned data before press [Start Sending]. If there are pages you do not want to send, open the page and press [Delete Page]. When [Status Monitor] appears To view the sending status and log, press [Status Monitor].
Page 322 Faxing Receiving I-Faxes When there is an I-Fax, it is automatically received from the set mail server and then it is printed automatically once receiving is completed. You can change the paper size to print and configure the settings to print on both sides of the paper. Changing the Print Settings of the Received I-Fax(P.
Page 323 Faxing Changing the Print Settings of the Received I-Fax 965K-06R Received I-Faxes are printed on A4 size paper on one side by default. You can change the settings to print on both sides and on different size paper. You can print the received date and time and page number as well. Printing on Both Sides and on Different Size Paper(P.
Page 324 Faxing This section describes how to configure the settings using Remote UI from a computer. On the control panel, select [Menu] in the [Home] screen, and then select [Function Settings] to configure the settings. [Print RX Page Footer](P. 549) Administrator privileges are required. Log in to Remote UI in System Manager Mode.
Page 325 Copying Copying Copying ................................316 ..............................317 Copy Operations ..........................320 Additional Copying Features ....................327 Copying Both Sides of ID Cards onto One Sheet ....................330 Copying Multiple Passports onto One Sheet ..........................333 Canceling Copy Operations ........................334 Checking the Copy Status and Log...
Page 326 Copying Copying 965K-06S You can easily copy documents, photos, and other printed materials ("originals") using the copy function of the machine. In addition to basic copy settings, the machine also has settings for copying according to your original and purpose. Configure these settings when copying for more efficient operations and to save paper. Basic Copy Operations You can set the copy ratio (for enlarging or reducing), number of copies, and other basic settings.
Page 327 Copying Copy Operations 965K-06U This section describes the basic copy operations when copying documents, photos, and other printed materials ("originals"). ● When copying originals that have text or images extending to the edges without margins, the copy may printed with an area missing around the edge. For the size of the margin, see the basic specifications. Basic Specifications(P.
Page 328 Copying [Paper] Select the paper to use for copying. Select the paper source with the loaded paper to use, and press [Close]. * If the paper loaded in the paper source does not match the setting of the paper size or paper type, you can use [Change Paper Settings] to change the paper settings.
Page 329 Copying Press [Start Printing]. ➠ The scanned originals are printed.
Page 330 Copying Additional Copying Features 965K-06W In addition to basic copy settings, the machine also has settings for 2-sided copying, image quality adjustment, and other settings according to your original and purpose. Use the copy screen to configure these settings. * To make copies using the ID Card Copy function, you can simply adjust the density and image quality. Making 2-sided Copies(P.
Page 331 Copying Copies two 1-sided originals on both sides of one sheet of paper. Copies the front and back of 2-sided originals on both sides of one sheet of paper. Copies the front and back of 2-sided originals on two separate sheets of paper. Set the original orientation and opening type, and copy opening type, as needed.
Page 332 Copying Configure the layout (page order) when combining originals, as needed. Press [Other Settings] on the copy screen [N on 1]. ➠ The [N on 1] screen is displayed. Press [Layout], and select the page order. ➠ The [Scan Size] screen is displayed. Select the size of the placed original.
Page 333 Copying Press [Other Settings] on the copy screen [Collate]. ➠ The [Sort Files] screen is displayed. Press [On]. ➠ The [Other Settings] screen reappears. Press [ ➠ The copy screen is displayed. Adjusting the Density You can adjust the density to suit the original when copying. If text or images in the original are too faint or dark, adjust the density of the entire original.
Page 334 Copying ● When you set [Adjust Background Density] to [Auto], automatic adjustment is performed so that the background color becomes white. In this case, [Original Type] is automatically set to [Text]. Selecting the Image Quality for the Original Type (P. 324) Adjusting the Image Quality You can adjust the image quality such as when the copied image is not clear or the text is difficult to read.
Page 335 Copying ➠ The screen for specifying the frame width to erase is displayed. Enter the frame width to erase, and press [Next]. ➠ The [Scan Size] screen is displayed. When you are copying at an enlarged or reduced size, the function automatically changes the size of the frame width to erase to match the copy ratio setting.
Page 336 Copying ➠ The [Other Settings] screen reappears. Press [ ➠ The copy screen is displayed.
Page 337 Copying Copying Both Sides of ID Cards onto One Sheet 965K-06X You can use the ID Card Copy function to copy the front and back sides of a driver's license or other ID card on the same sheet of paper at 100% magnification. This can be quickly performed from the [Home] screen on the control panel and is convenient, for example, when copying ID cards at reception.
Page 338 Copying [Paper] Select the paper to use for copying. Select the paper source with the loaded paper to use, and press [Close]. * If the paper loaded in the paper source does not match the setting of the paper size or paper type, you can use [Change Paper Settings] to change the paper settings.
Page 339 Copying ➠ The back of the ID card is scanned and copying starts. ● To cancel copying, press [Cancel] [Yes]. Canceling Copy Operations(P. 333) ● Use [Status Monitor] to view the copy job status and log. Viewing the Print Job Status and Log(P. 236)
Page 340 Copying Copying Multiple Passports onto One Sheet 965K-06Y You can use the Passport Copy function to copy multiple passports together onto one sheet of paper. This can be quickly performed from the [Home] screen on the control panel. Place a passport on the platen glass. Open the feeder.
Page 341 Copying [4 on 1] Combines four passports onto one side of a sheet of paper. Select the paper source with the loaded paper to use for copying. ➠ The copy screen is displayed. Set the number of copies. Press [Number of Copies], use the numeric keys to enter the number of copies, and then press [Close]. * When you use Passport Copy to make copies, the copy ratio is set automatically according to the size of the paper used for copying and the number of passports to combine.
Page 342 Copying Press [Start Printing]. ➠ The scanned passports are printed. ● To cancel copying, press [Cancel] [Yes]. Canceling Copy Operations(P. 333) ● Use [Status Monitor] to view the copy job status and log. Viewing the Print Job Status and Log(P. 236)
Page 343 Copying Canceling Copy Operations 965K-070 Follow the instructions on screen to cancel a copy operation. Press [Cancel] [Yes]. If the above screen is not displayed, on the control panel, press [Yes]. If the job list screen is displayed, select the job to cancel, and press [Cancel] [Yes].
Page 344 Copying Checking the Copy Status and Log 965K-071 Processes handled by the machine, including copying, are managed as jobs. By checking the status and log of jobs, you can determine whether a copy job was performed correctly and the cause of errors that occur. * If the log is set to not be displayed, you can only check the copy status.
Page 345 ............. 346 Connecting a Mobile Device Directly to the Machine (Direct Connection) ........... 349 Using a Dedicated Application to Print and Scan (Canon PRINT Business) ............... 350 Using AirPrint Application to Print and Scan Data and Send Faxes ........................354 Printing from an Android Device ................
Page 346 Using the Address Book on a Mobile Device ● When sending scanned data by e-mail with the machine, you can use Canon PRINT Business to specify a destination registered to the Address Book on a mobile device. Specifying Destinations (Address Book...
Page 347 Linking with Mobile Devices ◼ See Also Managing the Machine from a Mobile Device (Remote UI) You can use Remote UI from a Web browser on a mobile device. With Remote UI, you can check the operation status of the machine, change the machine settings, and register destinations to the Address Book.
Page 348 Linking with Mobile Devices Preparations for Linking with Mobile Devices 965K-073 To directly connect a mobile device to the machine or to use AirPrint, you must first configure the settings on the machine. Preparations for Direct Connection(P. 339) Preparations for Using AirPrint(P. 341)
Page 349 Linking with Mobile Devices Preparations for Direct Connection 965K-074 Enable the Direct Connection function on the machine. If the machine is not connected to a network, you need to check the Network Connection Type settings. Enabling the Direct Connection Function(P. 339) Checking the Network Connection Type of the Machine(P.
Page 350 Linking with Mobile Devices To allow mobile devices to always connect to the machine, in [Access Point Mode Settings], specify the SSID and network key, and select the [Always Keep Enabled If SSID/Network Key Is Specified] checkbox in [Keep Connection Enabled]. Click [OK].
Page 351 Linking with Mobile Devices Preparations for Using AirPrint 965K-075 Set the basic information that is required to use AirPrint. Configure the settings related to the functions and security that will be used, according to your usage and environment. Setting the Basic Information of AirPrint(P. 341) Setting the Functions and Security to Be Used with AirPrint(P.
Page 352 Linking with Mobile Devices Click [OK]. ➠ The settings are applied. Log out from Remote UI. ● When the AirPrint function is enabled, the following network settings are also enabled: [Use HTTP](P. 488) [IPP Print Settings](P. 488) [mDNS Settings](P. 486) [Network Link Scan Settings](P.
Page 353 Linking with Mobile Devices When Restricting the Functions to Use Clear the [Use IPP Printing] or [Use Network Link Scan] checkboxes. ● When you clear the [Use IPP Printing] checkbox, printing and sending faxes with AirPrint are no longer possible. ●...
Page 354 Linking with Mobile Devices Connecting a Mobile Device to the Machine 965K-076 To use the machine from a mobile device, you must connect it to the machine using either of the following methods: Connecting via Wireless LAN Router (LAN Connection) Connect a mobile device to the machine via a wireless LAN router in the same way as you connect a computer to the machine.
Page 355 Linking with Mobile Devices Connecting a Mobile Device via Wireless LAN Router (LAN Connection) 965K-077 Connect a mobile device to the machine via a wireless LAN router in the same way as you connect a computer to the machine. By configuring a mobile device to connect automatically to the wireless LAN router, you do not need to manually connect it next time.
Page 356 Make preparations such as enabling the Direct Connection function on the machine. Preparations for Direct Connection(P. 339) ● To connect by scanning the QR code, install Canon PRINT Business on the mobile device. On the control panel, press [Mobile Portal] in the [Home] screen. [Home] Screen(P. 114) ➠...
Page 357 ➠ A QR code is displayed. On the mobile device, start Canon PRINT Business, and scan the QR code. For details about scanning a QR code, see Help in Canon PRINT Business. When [Connected.] appears on the control panel, press [Close].
Page 358 Linking with Mobile Devices By default, only one mobile device can be directly connected to the machine at any one time. [Maximum number of wireless devices connected using Direct Connection has been reached.] is displayed on the screen. When you have completed your operations on the mobile device, press [Disconnect] on the [Direct Connection] tab.
Page 359 When the mobile device is connected to the machine via LAN, the IP address information of the machine or displaying of the QR code is required to register the machine to Canon PRINT Business. You can view the IP address and display the QR code with [Home] screen [Mobile Portal] [LAN Connection] tab.
Page 360 Linking with Mobile Devices Using AirPrint Application to Print and Scan Data and Send Faxes 965K-07A AirPrint is a print function standard in Apple operating systems. You can print from applications that support AirPrint instead of having to install a dedicated application or driver. In addition, you can use AirPrint to print from a Mac.
Page 361 Linking with Mobile Devices ➠ The menu options are displayed. Tap [Print]. ➠ The print options are displayed. If print options are not displayed, the application does not support AirPrint. In this case, you cannot use AirPrint to print data. Tap [Printer], and select the machine.
Page 362 Linking with Mobile Devices ◼ Using AirPrint to Print Data Open the document you want to print on your Mac. In the application used to open the document, click [Print]. ➠ The printing dialog box appears. In [Printer], select the machine. Configure the print settings.
Page 363 Linking with Mobile Devices When Scanning Cannot Be Performed ● The machine may not be online (scan standby mode). On the control panel, select [Scan] in the [Home] screen, and press [Remote Scanner] to turn the machine online, and then repeat the operation. ◼...
Page 364 Register the machine to Canon Print Service. When the mobile device is connected to the machine via LAN, the IP address information of the machine is required to register the machine to Canon Print Service. You can view the IP address with [Home] screen [Mobile Portal] [LAN Connection] tab.
Page 365 Linking with Mobile Devices ® ● By using Mopria Scan, you can directly import scanned data to an Android device. For information on how to scan, see the following website: https://mopria.org/...
Page 366 Linking with Mobile Devices Printing from Chromebook or Other Device with Chrome OS 965K-07E You can use a Chromebook or other device equipped with Chrome OS to print without having to install a dedicated application or printer driver. Printing from a Chrome OS Device ●...
Page 367 Security Security Security ................................359 ................360 Setting the Department ID and PIN for the Administrator ....................362 Authenticating Users and Managing Groups ....363 Authenticating Users and Managing Groups with Department ID (Department ID Management) ....................365 Registering a Department ID and PIN ....................
Page 368 Security ..................426 Preventing Connection to Computer via USB Port ........................427 Configuring LPD, RAW, or WSD ........................429 Disabling HTTP Communication ..........................430 Applying a Security Policy ............................. 432 Security Policy Items...
Page 369 Security Security 965K-07F This machine is an information device that uses communication functions and handles various data. Therefore, it is important to provide measures to prevent unauthorized access when using the machine in a network environment and measures against security risks such as sending data by mistake and leaking information. This machine is equipped with various functions and settings to reduce these threats and vulnerabilities.
Page 370 Security Setting the Department ID and PIN for the Administrator 965K-07H Set the System Manager ID and System Manager PIN to create an administrator account. By creating an administrator account, only those users who know these credentials can log in to System Manager Mode to view and change important settings.
Page 371 Security - The set e-mail address becomes the destination that is selected by clicking [Mail to System Manager] on the Portal page of Remote UI. Portal Page of Remote UI(P. 443) Clearing the System Manager ID and PIN Settings ● Clear the entered values of the System Manager ID and PIN, and then click [Apply] with the fields left empty.
Page 372 Security Authenticating Users and Managing Groups 965K-07J Managing the users and groups that use the machine and performing authentication of its use can prevent operation by third parties and unauthorized access. Department ID Management Use Department ID Management to manage users for all functions of the machine. Only users who know the Department ID and PIN can use the machine.
Page 373 Security Authenticating Users and Managing Groups with Department ID (Department ID Management) 965K-07K Department ID Management is a function for managing users and groups by allocating a Department ID to each user or group. When using Department ID Management, it is recommended to create an administrator account and a system for management and operation by a specific user.
Page 374 Security Users log in with the Department ID of the group to which they belong. Department ID Management Procedure To use Department ID Management, follow the procedure below. Administrator privileges are required. Set up Department ID Management. Step 1 Setting the Department ID and PIN for the Administrator(P. 360) Registering a Department ID and PIN(P.
Page 375 Security Registering a Department ID and PIN 965K-07L Register the Department ID used by a group or user to be managed. To perform authentication at login, set a PIN. Limit the number of pages that can be printed and usable functions for each Department ID, as needed. This section describes how to register a Department ID and PIN using Remote UI from a computer.
Page 376 Security Log out from Remote UI. Editing a Registered Department ID ● To edit the registered information, click the Department ID you want to edit in [Department ID Page Total] on the [Department ID Management] screen.
Page 377 Security Enabling Department ID Management 965K-07R After registering a Department ID, configure the settings to enable Department ID Management. Once Department ID Management is started, a login screen appears when operating the machine. By default, the following functions can be operated without having to log in. ●...
Page 378 Security Setting the Department ID and PIN on a Computer 965K-07S When restricting printing and sending faxes from a computer with an unknown Department ID, you must set the Department ID and PIN on each computer using the machine. If you want to include printing from a computer in the usage for each Department ID even when these are not restricted, set the Department ID and PIN for each computer.
Page 379 Security Click [OK] [OK]. ➠ The settings are applied. ◼ When Using macOS Click [ [System Preferences] [Printers & Scanners]. ➠ The [Printers & Scanners] screen is displayed. Select the machine, and click [Options & Supplies]. On the [Options] tab, select the [Department ID Management] checkbox, and click [OK].
Page 380 Security When using a fax driver Display the printing dialog box, and select the fax driver of the machine. Sending Faxes from a Computer (PC Faxing)(P. 296) From the print options pop-up menu, select [Advanced Settings]. If print options are not displayed, click [Show Details] at the bottom of the screen. On the [Authentication] tab, select the [Use Department ID Management] checkbox, and enter the Department ID and PIN.
Page 381 Security Confirming Usage by Department ID 965K-07U You can view the number of pages printed and copied for each Department ID when Department ID Management is enabled. This section describes how to view this information using Remote UI from a computer. On the control panel, select [Menu] in the [Home] screen, and then select [Management Settings] to view this information.
Page 382 Security Performing User Authentication with an LDAP Server When Sending or Saving Data 965K-07W You can use LDAP server authentication when using the send and save functions of the machine. The machine can display a login screen when sending or saving faxes or scanned data to restrict these functions to only those users managed by an LDAP server.
Page 383 Security [Display the authentication screen using the same user name as when the sending operation started] Displays the authentication screen using the same user name and password entered on the login screen for authenticated sending. [Display the authentication screen without any authentication information] Displays the authentication screen without a user name and password.
Page 384 Security Displays the authentication screen without a user name and password. [Specify Destination Folder] To specify the store location, select this checkbox, and enter [Host Name] and [Folder Path]. When this checkbox is cleared, the store location is set using the authenticated user information registered in the LDAP server.
Page 385 Security Protecting the Network 965K-07X Connecting the machine to a network allows you link it to computers and mobile devices for more convenient operations. However, this also creates risks of unauthorized access and eavesdropping over the network. By configuring the security settings according to your network environment, you can reduce these risks to ensure safer use of the machine.
Page 386 Security Setting the Firewall 965K-07Y Set up the packet-filtering firewall to prevent unauthorized access. First, as a prerequisite, set whether to allow or block communication with other devices. Next, specify the IP addresses or MAC addresses of devices you want to block or allow as exceptions. For the number of addresses that can be specified and the protocols whose communication can be restricted, see the firewall specifications.
Page 387 Security Select the [Use Filter] checkbox. ➠ The IP address is enabled. In [Default Policy], set the filtering prerequisites. As a filtering prerequisite, select whether to allow or block communication with other devices. Register [Exception Addresses]. ● In [Address to Register], enter an IP address, and then click [Add]. ●...
Page 388 Security Click [Network Settings] [Firewall Settings]. ➠ The [Firewall Settings] screen is displayed. Click [Edit] for the MAC address send or receive filter. ● To restrict sending of data from the machine to other devices, click [Edit] for the send filter. ●...
Page 389 Security Changing the Port Number 965K-080 Typically, conventional port numbers are used for major protocols, but these port numbers may be changed to enhance security. As the port numbers must be the same on communicating devices, such as a computer or server, when the port number is changed, the setting on the machine also needs to be changed.
Page 390 Security Using a Proxy 965K-081 Using a proxy server to connect to a network not only facilitates managing communications with external networks but blocks unauthorized access and consolidates anti-virus protection for enhanced security. Configure these settings using Remote UI from a computer. You cannot use the control panel to configure the settings.
Page 391 Security Log out from Remote UI.
Page 392 Security Using TLS 965K-082 Transport Layer Security (TLS) is a mechanism for encrypting data sent or received over the network. Encrypting communication with TLS when using Remote UI reduces the risks of data eavesdropping and tampering during communication. To use TLS encrypted communication for Remote UI, specify the key and certificate (server certificate) you want to use, and then enable TLS on Remote UI.
Page 393 Security [Algorithm Settings] Select the checkbox of the algorithm to use for TLS. Enable TLS on Remote UI. Click [License/Other] [Remote UI Settings] [Edit]. ➠ The [Edit Remote UI Settings] screen is displayed. Select the [Use TLS] checkbox, and click [OK]. Restart the machine.
Page 394 Security Using IPSec 965K-083 Use IP Security Protocol (IPSec) to prevent eavesdropping and tampering of IP packets sent and received over an IP network. This performs encryption at the IP protocol level to ensure security without relying on an application or network configuration.
Page 395 Security On the control panel, select [Menu] in the [Home] screen, and then select [Preferences] to configure the settings. However, the control panel can only be used to enable or disable IPSec. [Use IPSec](P. 488) Administrator privileges are required. The machine must be restarted to apply the settings. Required Preparations ●...
Page 396 Security ● To specify an IPv4 or IPv6 address to which IPSec is applied, select [IPv4 Manual Settings] or [IPv6 Manual Settings]. [Addresses to Set Manually] When [IPv4 Manual Settings] or [IPv6 Manual Settings] is selected, enter the IP address. You can also specify a range of IP addresses by using a hyphen (-).
Page 397 Security Specify the valid period of IPSec SA to use as the data communication path by time, size, or both. ● When the [Specify by Time] checkbox is selected, enter the valid period in minutes. ● When the [Specify by Size] checkbox is selected, enter the valid period in megabytes. ●...
Page 398 Security Using IEEE 802.1X 965K-084 In a network environment with IEEE 802.1X authentication, only client devices (supplicants) authenticated by the authentication server (RADIUS server) are allowed to connect to the network via the LAN switch (authenticator), thereby blocking unauthorized access. When connecting the machine to a network that uses IEEE 802.1X authentication, you must configure the settings on the machine such as the authentication method managed by the authentication server.
Page 399 Security ➠ The [Edit IEEE 802.1X Settings] screen is displayed. Select the [Use IEEE 802.1X] checkbox, and enter the login name. For the login name, enter a name to identify the user (EAP Identity) using single-byte alphanumeric characters. When verifying the certificate of an authentication server Select the [Verify Authentication Server Certificate] checkbox.
Page 400 Security Managing and Verifying a Key and Certificate 965K-085 To encrypt communication with TLS when using Remote UI, or to use TLS as the IEEE 802.1X authentication method, a key and certificate are required In addition, depending on the communicating device, encrypted communication using a specified certificate may be requested, thereby requiring a key and certificate.
Page 401 Security Generating a Key and Certificate 965K-086 Generate the key and certificate required for TLS-encrypted communication on the machine. A self-signed certificate is used for the self-generated key. For the algorithm of the keys and certificates that can be generated with this machine, see the specifications of the self-generated key and self-signed certificate.
Page 402 Security ➠ The generated key and certificate are added to [Registered Key and Certificate] on the [Key and Certificate Settings] screen. Log out from Remote UI. Viewing and Verifying Detailed Information of a Generated Certificate ● When you click the key name (or certificate icon) in [Registered Key and Certificate] on the [Key and Certificate Settings] screen, the certificate details appear.
Page 403 Security Generating a Key and Certificate Signing Request (CSR) and Obtaining and Registering a Certificate 965K-087 As a certificate generated on the machine does not have a signature from a certificate authority, the machine may not be able to communicate depending on the communicating device. In this case, registering a signed certificate issued by a certificate authority to the key enables communication even with a self-generated key.
Page 404 Security Enter the items as needed using single-byte alphanumeric characters. [Common Name] Enter the name of the certificate subject as needed using single-byte alphanumeric characters. This corresponds to the Common Name (CN). Click [OK]. ➠ The [Key and Certificate Signing Request (CSR) Details] screen is displayed. Click [Store in File] to save the CSR file to a computer.
Page 405 Security ➠ The [Key and Certificate Signing Request (CSR) Details] screen is displayed. Click [Register Certificate]. In [Specify File], click [Browse], and specify the file of the certificate issued by the certificate authority. Click [Register]. ➠ The icon of the certificate displayed in [Registered Key and Certificate] on the [Key and Certificate Settings] screen changes from [ ] to [ Log out from Remote UI.
Page 406 Security Generating a Key and Obtaining and Registering a Certificate from an SCEP Server 965K-088 When generating a key on the machine, you can request a Simple Certificate Enrollment Protocol (SCEP) server that manages certificates to issue a certificate. The certificate issued by an SCEP server is registered automatically to the machine.
Page 407 Security Enter the URL of the connecting SCEP server. [Port Number] Enter the port number used to communicate with the SCEP server. [Communication Timeout] Enter the time from search start to timeout in seconds. Click [OK]. ➠ The settings are applied. Log out from Remote UI.
Page 408 Security When the SCEP server has a password, enter the password for the request data used for the issuance request using single-byte alphanumeric characters. [Key Usage] Select the usage of the generated key. If the usage is not decided, select [None]. Click [Issuance Request] [OK].
Page 409 Security ➠ The [Edit Settings for Certificate Issuance Auto Request] screen is displayed. Select the [Enable Timer for Certificate Issuance Auto Request] checkbox, and enter the start date and time to request issuance of a certificate. Set other items at the time of issuance auto request, as needed. [Auto Adjust Issuance Request Time] To adjust the certificate issuance request time, select this checkbox.
Page 410 Security Select the the usage of the generated key. If the usage is not decided, select [None]. Click [OK]. ➠ The settings are applied. Log out from Remote UI. Viewing Issuance Request Status and Error Information ● You can view detailed information on the [Settings for Certificate Issuance Request (SCEP)] screen. If a certificate is not issued, an error is displayed in the certificate issuance request status.
Page 411 Security If an Error Is Displayed in the Certificate Issuance Request Status 965K-089 If a certificate is not issued, an error is displayed in the certificate issuance request status. Select the message from the list below, and check how to troubleshoot the problem. Key and Certificate Registration Limit Error(P.
Page 412 Security Communication Error (SCEP ERROR - Fail Info 2: Forbidden or Unsupported Transaction) Communication with the SCEP server is not allowed or supported. Set the Communication Settings of the SCEP Server Correctly. Generating a Key and Obtaining and Registering a Certificate from an SCEP Server(P. 396) Communication Error (SCEP ERROR - Fail Info 3: Excessive Time Difference Between CMS signingTime and System Time) The time of the signingTime attribute in the authenticated attribute of CMS (PKCS#7) does not match the time of the...
Page 413 Security Registering a Key and Certificate or CA Certificate Obtained from an Issuing Authority 965K-08A Install and register a key and certificate or CA certificate obtained from a digital certificate issuing authority to the machine before starting to use them. Register the key and certificate or CA certificate using Remote UI from a computer.
Page 414 Security ➠ The [Enter Private Key Password] screen is displayed. Enter the key name password using single-byte alphanumeric characters, and click [OK]. ➠ The registered key and certificate are added to [Registered Key and Certificate] on the [Key and Certificate Settings] screen. When registering a CA certificate To the right of the CA certificate file to register, click [Register].
Page 415 Security Verifying a Received Certificate with OCSP 965K-08C Online Certificate Status Protocol (OCSP) is a protocol for inquiring to an OCSP responder (server that supports OCSP) about the revocation status of a certificate received from a certificate authority. You can configure the settings to verify the validity of a certificate that the machine receives from a certificate authority, using the OCSP.
Page 416 Security Preventing Sending Data by Mistake and Leaking Information 965K-08E Unintentionally sending a fax to the wrong destination or leaving a printed document on the machine poses a risk of information leakage. In addition, while sending a fax from a computer and using memory media and mobile devices are easy and convenient, these can lead to operation errors and information theft.
Page 417 Security Limiting Available Destinations 965K-08F You can prevent sending faxes or scanned data by mistake and leaking data by not allowing users to use destinations in the send function log and by limiting send destinations to those registered in the Address Book or LDAP server. Prohibiting the Use of Destinations in the Send Log(P.
Page 418 Security Sending Only to Registered Destinations This limits the available send destinations to the following: ● Destinations in the Address Book. ● Destinations registered to the LDAP server When this function is enabled, users cannot enter a destination using the numeric keys or register or edit the Address Book.
Page 419 Security Confirming the Destination before Sending 965K-08H Configure the settings to display a screen confirming the destination before an e-mail, fax, or I-Fax is sent. Confirm that there are no mistakes in the specified destination and entered information to prevent sending by mistake. Choosing When to Display the Confirmation Screen ●...
Page 420 Security In [Common Settings], select the [Confirm Destination Before Sending] checkbox, and select the item to display. Click [OK]. To display the screen when entering a fax number using the numeric keys Click [Fax TX Settings] [Edit]. ➠ The [Edit Fax TX Settings] screen is displayed. In [Basic Settings], select the [Confirm Entered Fax Number] checkbox.
Page 421 Security Restricting Fax Sending 965K-08J You can prohibit fax sending from a computer (PC faxing) and the function for collectively sending a fax to multiple destinations (Sequential Broadcast) to prevent information leakage via fax. Prohibit Fax Sending from a Computer(P. 411) Prohibiting Fax Sending to Multiple Destinations(P.
Page 422 Security On the Portal page of Remote UI, click [Settings/Registration]. Portal Page of Remote UI(P. 443) Click [TX Settings] [Fax TX Settings] [Edit]. ➠ The [Edit Fax TX Settings] screen is displayed. In [Basic Settings], set [Restrict Sequential Broadcast] to [Reject Sequential Broadcast].
Page 423 Security Restricting Use of Memory Media 965K-08K USB memory devices and other memory media can be easy and convenient, but they can also lead to information leakage. You can prohibit the use of memory media for specific functions or all functions. Preventing Use of Memory Media When Scanning and Printing(P.
Page 424 Security On the control panel, select [Menu] in the [Home] screen, and then select [Preferences] to configure the settings. [USB Settings](P. 491) Administrator privileges are required. The machine must be restarted to apply the settings. Log in to Remote UI in System Manager Mode. Starting Remote UI(P.
Page 425 Chrome OS without having to install a dedicated Canon plugin. Printing from a mobile device can be easy and convenient, but it can also lead to information leakage. You can also ®...
Page 426 Security Restricting Printing 965K-08R You can require users to enter a PIN before printing and configure the machine not to immediately print received faxes. This can prevent not only unattended printed documents and information theft, but also unneeded printing, thereby saving paper. Restricting Printing from a Computer to Secure Print(P.
Page 427 Security Restricting Printing from a Computer to Secure Print 965K-08S With Secure Print, you can set a PIN to a document on the computer and send that document to the machine to be printed. Printing is performed after that PIN is entered on the machine. Restricting printing from a computer to Secure Print can prevent unattended printed documents and information theft.
Page 428 Security Saving Received Documents in the Machine (Memory Lock) 965K-08U Memory Lock temporarily saves received faxes in the memory of the machine without printing them immediately. Faxes saved in the memory can be printed later, thereby preventing unattended printed documents and information theft.
Page 429 Security Click [OK]. ➠ The settings are applied. Log out from Remote UI. ● When Memory Lock is disabled, all faxes saved in the memory are printed automatically. Memory Lock is disabled in the following cases: - When the [Use Memory Lock] checkbox is cleared - When the end time of [Specify Memory Lock Time] has been reached Viewing and Printing Faxes Saved in the Memory When you enable preview in Memory Lock, you can see the details of the fax and print with the Memory Lock setting...
Page 430 Security ● When you click [Print All], all faxes saved in the memory are printed. Log out from Remote UI after viewing the information or printing.
Page 431 Security Preventing Unauthorized Use 965K-08W The machine handles a variety of information including the Address Book and print data. It also provides various settings to ensure efficient management and operation. While this information and the settings provide convenience, they can also lead to information leakage and other security issues if the information and settings can be accessed by anyone.
Page 432 Security Restricting Address Book Registration and Editing 965K-08X To prevent unauthorized adding of new entries in the Address Book and editing of existing entries, you can set a PIN and restrict the method for adding new entries. Restricting Address Book Registration and Editing by Setting a PIN(P. 422) Prohibiting Registering Fax Sending Log Destinations to Address Book(P.
Page 433 Security Clearing the PIN Setting ● Clear the entered values of [Address Book PIN], and then click [OK] with the fields left empty. Prohibiting Registering Fax Sending Log Destinations to Address Book You can restrict the registration of destinations in the fax sending log to Address Book. This section describes how to configure the settings using Remote UI from a computer.
Page 434 Security Restricting Use of Remote UI 965K-08Y While Remote UI is convenient for operating the machine from a computer, it also poses a risk of third-party access to the machine. You can configure the setting to require users to enter a PIN (Remote UI Access PIN) when using Remote UI to prevent unauthorized access by a third party.
Page 435 Security On the control panel, press [Menu] in the [Home] screen. [Home] Screen(P. 114) Press [Management Settings] [Remote UI Settings/Update Firmware] [Remote UI Settings] [Remote UI]. ➠ The [Remote UI Settings] screen is displayed. If the login screen appears, enter the System Manager ID and PIN, and then press [Log In]. System Manager ID and PIN(P.
Page 436 Security Preventing Connection to Computer via USB Port 965K-090 You can disable the USB port for computer connection on the back of the machine to reduce the risk of an external connection without going through a network with security measures. This section describes how to configure the settings using Remote UI from a computer.
Page 437 Security Configuring LPD, RAW, or WSD 965K-091 Select whether to use any of the protocols below on the machine when printing or scanning documents from a computer. You are recommended to disable any protocols you will not be using. When using LPD or RAW, you can configure the time until reception of print data is canceled. This protocol is not dependent on the hardware, operating system, or other platform.
Page 438 ● For details about installing the driver via a WSD network, see the manual of the driver at the online manual site. https://oip.manual.canon/ Changing the Port Number ● To change the port number of each protocol, see the following:...
Page 439 Security Disabling HTTP Communication 965K-092 It is recommended to disable HTTP communication when using only the USB connection or when not using functions that require HTTP communication, such as Remote UI, WSD printing, and AirPrint. This section describes how to configure the settings using the control panel. You can also configure the settings using Remote UI from a computer.
Page 440 Applying a Security Policy 965K-093 Canon multifunction machines and printers have a security policy function for collectively configuring and managing multiple security settings according to a policy. You cannot edit the security policy with the machine, but you can apply a security policy that has been edited with another device or device management software.
Page 441 Click [OK]. Exporting a Security Policy ● You can export the security policy applied to the machine and apply it to another device (Canon device that supports security policy setting). Importing and Exporting the Address Book and Settings(P. 455) * If you cannot import a security policy exported from another machine to this machine, use the device management software.
Page 442 Security Security Policy Items 965K-094 You can check the security policy items and their usage from Remote UI on the [Confirm Security Policy] screen. The content set on another device or software is applied to the security policy for the machine. Therefore, there may be function items in the security policy that are not available on the machine, but these do not affect the settings or operation of the machine.
Page 443 Security You can require a signature or certificate verification for safer communication. [Always Verify Signatures for SMS/WebDAV Server Functions] As this function is not available on the machine, it is not applied to the security policy. [Always Verify Server Certificate When Using TLS] This verifies the certificate including Common Nae (CN) when using TLS-encrypted communication.
Page 444 You can prohibit the use of functions using the SNMP protocol. This prohibits the machine from obtaining device information from a computer using SNMP and configuring related settings. [SNMP Settings](P. 477) [Scan w/Canon PRINT Business](P. 566) [Authentication] [Authentication Operational Policy] As this function is not available on the machine, it is not applied to the security policy.
Page 445 Security [Key/Certificate] By preventing weak encryption and encrypting user passwords and keys within a certain hardware, you can protect sensitive data. [Prohibit Use of Weak Encryption] You can prohibit the use of weak encryption. [Encryption Settings](P. 572) [Prohibit Use of Key/Certificate with Weak Encryption] You can prohibit the use of keys and certificates with weak encryption.
Page 446 Managing the Machine Managing the Machine Managing the Machine ..........................437 ..........................438 Setting the Date and Time ................... 439 Managing the Machine from a Computer (Remote UI) ............................440 Starting Remote UI ..........................443 Portal Page of Remote UI ....................
Page 447 Managing the Machine Managing the Machine 965K-095 This section describes the management functions that are required to operate the machine. Monitoring the Operation Status and Usage of the Machine, and Configuring the Settings Setting the Date and Time Set the date and time for the machine. The date and time are used as the reference for the functions using date and time information, and therefore, they need to be set accurately.
Page 448 Managing the Machine Setting the Date and Time 965K-096 Set the date and time for the machine. The date and time set here are used as the reference for the functions using date and time information, and therefore, they need to be set accurately. This section describes how to configure the settings using Remote UI from a computer.
Page 449 Managing the Machine Managing the Machine from a Computer (Remote UI) 965K-097 With Remote UI, you can use a Web browser on a computer to check the function operation status of the machine, change the machine settings, and register destinations to the Address Book. You can manage the machine from a remote location and efficiently perform time-consuming settings and registration on your computer.
Page 450 Managing the Machine Starting Remote UI 965K-098 To use Remote UI, enter the IP address of the machine into a Web browser on a computer, and log in with System Manager Mode or General User Mode. The functions available with Remote UI vary depending on the mode you logged in to.
Page 451 Managing the Machine [System Manager Mode] When the System Manager ID is set, enter the System Manager ID and System Manager PIN. System Manager ID and PIN(P. 7) * When logging in with System Manager Mode, you must change the System Manager PIN from the default setting.
Page 452 Managing the Machine Setting the Time Until the User Is Automatically Logged Out ● The user is automatically logged out from Remote UI if no operations are performed for a certain period of time. Use the following procedure to set the time until the user is logged out. Log in to Remote UI in System Manager Mode [Settings/Registration] [Network Settings]...
Page 453 Managing the Machine Portal Page of Remote UI 965K-099 When you log in to Remote UI, the Portal page (Remote UI top page) appears. From here you can check the operations status of the machine, view various information, and change the settings with button operations. [Device Name] Displays the device name set in [Settings/Registration] [Device Management]...
Page 454 Managing the Machine When an error occurs, this displays a link to the error information screen. [Consumables Information] Displays the paper source information and remaining amount of ink in the toner cartridge. Click [Check Consumables Details] to display the toner cartridge name. [Support Link] Displays a link to support information for this machine that is set in [Settings/Registration] [License/Other]...
Page 455 Managing the Machine Checking Usage and Logs with Remote UI 965K-09A From Status Monitor/Cancel in Remote UI, you can check the status and logs of a function, operation status of the machine, and error information. Log in to Remote UI. Starting Remote UI(P.
Page 456 Managing the Machine [Job Log] Displays the RX job log for fax and I-Fax jobs. [Forward] [Forwarding Errors] Displays information of the data being forwarded that ended with an error. With preview in Memory Lock enable, you can perform the following operations when logged in with System Manager Mode.
Page 457 Managing the Machine Monitoring the Usage 965K-09C You can use the control panel of the machine to check the total number of copied and printed pages and print communication results, settings, and other reports and lists. Checking the Number of Printed Pages (Check Counter)(P. 448) Printing and Viewing Reports and Lists(P.
Page 458 Managing the Machine Checking the Number of Printed Pages (Check Counter) 965K-09E You can display a counter showing the total number of pages copied and printed to date. The number of printed pages includes received faxes and printed reports and lists. This section describes how to check the number of printed pages using the control panel.
Page 459 Managing the Machine Printing and Viewing Reports and Lists 965K-09F You can print and view reports and lists including machine usage, communication results, and settings. Types of Reports and Lists(P. 449) Printing Reports and Lists(P. 450) 2-Sided Printing of Reports and Lists ●...
Page 460 Managing the Machine Displays the sending results of e-mails and I-Faxes and the saving results of e-mails and I-Faxes to the shared folder and FTP server. By default, this is printed automatically only when an error occurs. * When an error occurs during sending or saving, the error code is not displayed in the e-mail, I-Fax, or file sending result report.
Page 461 Managing the Machine ➠ The report or list is printed.
Page 462 Managing the Machine Changing the Report and List Print Settings 965K-09H Reports and lists are printed on paper on one side by default. You can change the setting to print on both sides. You can also change the setting to automatically print communication results reports. Use the control panel to configure the settings.
Page 463 Managing the Machine To Change the E-mail, I-Fax, or File Sending Result Report Settings Press [E-Mail/I-Fax/File TX Result Report]. ➠ The [E-Mail/I-Fax/File TX Result Report] screen is displayed. Select whether to print this report automatically. To print automatically after each send or save job, select [On]. To print automatically only when an error occurs, select [Only When Error Occurs].
Page 464 Managing the Machine Clearing the Mail Box 965K-09J When scanned data is sent by e-mail and a send error occurs, the mail server may send an error notification e-mail to the e-mail address of the machine. Delete all mail from the server mail box, as needed, so that the mail box does not become full with notification mail.
Page 465 Managing the Machine Importing and Exporting the Address Book and Settings 965K-09K You can write the Address Book and settings to files and save (export) them to a computer. You can also load an exported file and apply (import) the Address Book and settings to the machine. You can use the import and export functions to back up the Address Book and settings in case of an accident.
Page 466 If a PIN is set for the Address Book, enter the Address Book PIN. * The Address Book is exported as a Canon Address Book file (*.abk). When this file format is selected, the settings of the machine cannot be exported at the same time.
Page 467 When a Device Configuration Information File (*.dcm) Is Specified Enter the password set at export. When a Canon Address Book File (*.abk) Is Specified Enter a custom string regardless of the the password set at export. In [Select Item to Import], select the items to import.
Page 468 Managing the Machine Updating the Firmware 965K-09L When functions are added or the software version is upgraded, the firmware of the machine is updated. Check the version of the firmware, and update the firmware via the Internet or a computer according to the usage environment of the machine.
Page 469 Updating the Firmware via a Computer Update the firmware from a computer connected to the machine via wired LAN or USB. Required Preparations ● Download the latest firmware from the Canon website for your country/region to the computer performing the update. https://global.canon/en/support/ ◼...
Page 470 Managing the Machine ◼ To Put the Machine into Update Waiting State (Download Mode) Use the following procedure. Use the control panel to perform this operation. You cannot perform this operation using Remote UI from a computer. Administrator privileges are required. On the control panel, press [Menu] in the [Home] screen.
Page 471 Managing the Machine Initializing the Settings and Data 965K-09R You can initialize the settings and registered data to reset the machine to the factory settings. You can initialize specified settings and data only or initialize all settings and data. Initializing Specific Settings and Data You can initialize the following items separately: ●...
Page 472 Managing the Machine ➠ The specified item is initialized. Log out from Remote UI. When the Settings Menu Is Initialized When any of the following is initialized, restart the machine to apply the initialized settings. Restarting the Machine(P. 107) ● [Preferences] ●...
Page 473 Settings Menu Items Settings Menu Items Settings Menu Items ............................ 465 ..............................466 [Preferences] ............................468 [Display Settings] ..........................472 [Timer/Energy Settings] ..............................476 [Network] .......................... 481 [Wireless LAN Settings] ............................ 483 [TCP/IP Settings] ............................491 [External Interface] ..............................492 [Accessibility] ..........................
Page 474 Settings Menu Items ..........................565 [Device Management] ......................568 [Remote UI Settings/Update Firmware] ..........................569 [Remote UI Settings] ............................. 570 [Data Management] ............................572 [Security Settings] ....................... 573 [Authentication/Password Settings] ....................574 Settings that Can Be Imported and Exported ..............................575 [Preferences] ...........................
Page 475 Settings Menu Items Settings Menu Items 965K-09S This section describes the items available in the settings menu displayed when you press [Menu] in the [Home] screen on the control panel. From the settings menu, you can run functions and modify the settings according to the machine’s operating environment or its usage.
Page 476 Settings Menu Items [Preferences] 965K-09U These are settings used to configure features such as the control panel screen displays and the network settings according to the environment in which the machine is used. * Values in bold red text indicate the default setting for each item. [Display Settings](P.
Page 477 Settings Menu Items [Accessibility] [Menu] [Preferences] Configure control panel screen features such as screen color inversion and message display time to make the screen easier to see. [Accessibility](P. 492)
Page 478 Settings Menu Items [Display Settings] 965K-0JA Configure the control panel screen displays. * Values in bold red text are the default settings for each item. [Default Screen After Startup/Restoration](P. 468) [Display Timing for Cart. Prep.](P. 470) [Home Screen Button Display Settings](P. 468) [Display Notif.
Page 479 Settings Menu Items [Set Display Order] May not be displayed depending on the model, the installed options, and other settings. [Language] [Menu] [Preferences] [Display Settings] Change the language shown on the control panel and used in printed reports. * Depending on your country or region, the [Language] setting may not be available, or its content or default setting may be different.
Page 480 Settings Menu Items * Depending on your country or region, the [Remote UI Language] setting may not be available, or its content or default setting may be different. [English] [Japanese] [French] [Spanish] [German] [Italian] [Dutch] [Finnish] [Portuguese] [Norwegian] [Swedish] [Danish] [Czech] [Hungarian] [Russian]...
Page 481 Settings Menu Items 2 to to 99 (%) [On] [Display Notif. to Clean Fixing Assembly] [Menu] [Preferences] [Display Settings] Select whether to notify you by displaying a message when the fixing assembly requires cleaning. [Off] [On] [1000 to 50000] [Show Warnings] [Menu] [Preferences] [Display Settings]...
Page 482 Settings Menu Items [Timer/Energy Settings] 965K-09X Set the date and time and specify the Energy Saver settings. * Values in bold red text are the default settings for each item. [Current Date/Time Settings](P. 472) [Date/Time Settings](P. 472) [Date Format](P. 473) [Time Format](P.
Page 483 Settings Menu Items [Date Format] [Menu] [Preferences] [Timer/Energy Settings] Set the order in which the year, month, and day are displayed. * Depending on your country or region, the [Date Format] setting may not be available, or its content or default setting may be different.
Page 484 Settings Menu Items Set the screen displayed after an Auto Reset. ● To view the specified screen, set to [Default Function]. Specify the displayed screen in [Default Screen After Startup/Restoration]. [Default Screen After Startup/Restoration](P. 468) ● To display the screen for the function being used before the Auto Reset, set to [Selected Function]. [Default Function] [Selected Function]...
Page 485 Settings Menu Items [Sleep Mode Exit Time Settings] [Menu] [Preferences] [Timer/Energy Settings] Configure the machine to automatically exit sleep mode at a specified time. Reducing Power Consumption (Sleep Mode)(P. 109) [Set This Function] [Off] [On] (0:00 to 12:59 AM/PM)
Page 486 Settings Menu Items [Network] 965K-09Y Specify the settings for the machine’s network environment. * Values in bold red text are the default settings for each item. [Select Wired/Wireless LAN](P. 476) [Wait Time for Conn. at Startup](P. 478) [Wireless LAN Settings](P. 476) [Ethernet Driver Settings](P.
Page 487 Start cableless setup mode. To configure the network settings using the Canon Laser NW Device Setup Utility, select cableless setup mode. * You can download the Canon Laser NW Device Setup Utility from the Canon website for your country/region. https://global.canon/en/support/...
Page 488 Settings Menu Items [On] [Format Host Rsrcs. MIB to RFC2790] [Off] [On] [Use Dedicated Port] [Menu] [Preferences] [Network] Specify whether to use a dedicated port. Use a dedicated port for tasks such as printing from a computer, scanning using the MF Scan Utility, and configuring or browsing the machine’s settings.
Page 489 Settings Menu Items [100BASE-TX] [1000BASE-T] [On] [MAC Address] [Use IEEE 802.1X] [Menu] [Preferences] [Network] Specify whether to use IEEE 802.1X. Use Remote UI from a computer to set the IEEE 802.1X authentication method. Using IEEE 802.1X(P. 388) * [Use IEEE 802.1X] may not be displayed depending on the model, the installed options, and other settings. [Off] [On] [Firewall Settings]...
Page 490 Settings Menu Items [Device Settings Management] [Menu] [Preferences] [Network] Select whether to use the device management software to manage Address Book destinations, settings, and other data in the machine. For more information, see the manual of the software you are using. [Off] [On] [Monitoring Service]...
Page 491 Settings Menu Items [Wireless LAN Settings] 965K-0A0 Specify the settings for connecting the machine to a wireless LAN and to save energy while the machine is connected to a wireless LAN. * Values in bold red text are the default settings for each item. [Select Network](P.
Page 492 Settings Menu Items Connect to a wireless LAN router that supports WPS PIN code mode by registering a PIN code generated by the machine. Use a computer or similar device to register the PIN code. Connecting to a Wireless LAN by Entering a PIN Code (WPS PIN Code Mode)(P.
Page 493 Settings Menu Items [TCP/IP Settings] 965K-0A1 Specify the settings to use the machine on a TCP/IP network. * Values in bold red text are the default settings for each item. [IPv4 Settings](P. 483) [Use FTP PASV Mode](P. 488) [IPv6 Settings](P. 484) [IPP Print Settings](P.
Page 494 Settings Menu Items [Acquire Host Name] [Off] [On] [DNS Dynamic Update] [Off] [On] [Acquire DNS Server Address] [Off] [On] [Acquire Domain Name] [Off] [On] [Acquire WINS Server Address] [Off] [On] [Acquire SMTP Server Address] [Off] [On] [Acquire POP Server Address] [Off] [On] [PING Command]...
Page 495 Settings Menu Items [On] [Check Settings] [DHCP Option Settings] [Acquire DNS Server Address] [Off] [On] [Acquire Domain Name] [Off] [On] [Check IPv6 Settings] [DNS Settings] [Menu] [Preferences] [Network] [TCP/IP Settings] Specify the DNS settings when using the machine in an environment with a Domain Name System (DNS) implemented. Configuring DNS(P.
Page 496 Settings Menu Items [Off] [On] [DNS Dynamic Update Interval] 0 to to 48 (hr.) [IPv6] [DNS Dynamic Update] [Off] [On] [Register Manual Address] [Off] [On] [Register Stateful Address] [Off] [On] [Register Stateless Address] [Off] [On] [DNS Dynamic Update Interval] 0 to to 48 (hr.) [mDNS Settings] [Menu]...
Page 497 Settings Menu Items [WINS Server Address]: 0.0.0.0 [LPD Settings] [Menu] [Preferences] [Network] [TCP/IP Settings] Specify whether to use the LPD protocol. Configuring LPD, RAW, or WSD(P. 427) If the LPD protocol is used, you can also set the time from the start of reception standby, after print data reception is canceled, to the timeout.
Page 498 Settings Menu Items [Use Multicast Discovery] [Off] [On] [Use FTP PASV Mode] [Menu] [Preferences] [Network] [TCP/IP Settings] Specify that PASV mode be used if a firewall is installed between the machine and the FTP server. Configuring FTP PASV Mode(P. 254) [Off] [On] [IPP Print Settings]...
Page 499 Settings Menu Items [Network Link Scan Settings] [Menu] [Preferences] [Network] [TCP/IP Settings] Specify whether to use Network Link Scan. You can use Network Link Scan when scanning documents with AirPrint. Setting the Functions and Security to Be Used with AirPrint(P. 342) When using Network Link Scan, you can also specify whether TLS encryption is used for communication.
Page 500 Settings Menu Items [MTU Size] [Menu] [Preferences] [Network] [TCP/IP Settings] If communication slows down due to the size of the packets sent, use this to change the maximum size for outgoing packets. [1300] [1400] [1500]...
Page 501 Settings Menu Items [External Interface] 965K-0A2 Specify the settings for USB connections. * Values in bold red text are the default settings for each item. [USB Settings](P. 491) [USB Settings] [Menu] [Preferences] [External Interface] Specify the settings for using the USB ports and USB memory devices. ●...
Page 502 Settings Menu Items [Accessibility] 965K-0A3 Configure control panel screen features such as screen color inversion and message display time to make the screen easier to see. * Values in bold red text are the default settings for each item. [Invert Screen Colors](P. 492) [Brightness](P.
Page 503 Settings Menu Items [Adjustment/Maintenance] 965K-0A4 Use this setting to adjust the print or scanning quality and when cleaning the machine. [Adjust Image Quality](P. 493) [Maintenance](P. 493) [Adjust Image Quality] [Menu] [Adjustment/Maintenance] Use this setting to adjust the image quality or print position and for special processing according to the paper used. [Adjust Image Quality](P.
Page 504 Settings Menu Items [Adjust Image Quality] 965K-0A5 Use this setting to adjust the image quality or print position and for special processing according to the paper used. * Values in bold red text are the default settings for each item. [Adjust Copy Image](P.
Page 505 Settings Menu Items [Adjust Print Position] [Menu] [Adjustment/Maintenance] [Adjust Image Quality] Adjust the print position if text or images are printed off-center or outside the printable range. Adjusting the Print Position(P. 612) [Multi-Purpose Tray] [Adjust Vertically (Front Side)] -5.0 to to +5.0 (mm) [Adjust Horizontally (Front Side)] -5.0 to...
Page 506 Settings Menu Items [Remove Streaks from Scan Area] [Menu] [Adjustment/Maintenance] [Adjust Image Quality] Specify whether stained areas are omitted from scanning when streaks are detected during feeder use. * Note that if soiled areas are not scanned, images and text in soiled areas will also not be scanned. If streak-shaped unscanned areas appear when scanning originals with this set to [On], clean the feeder.
Page 507 Settings Menu Items [Special Processing] 965K-0A7 Use a range of processes to resolve problems that arise due to factors such as the paper type, the material used, or its condition. * Values in bold red text are the default settings for each item. [Special Paper Processing](P.
Page 508 Settings Menu Items May not be displayed depending on the model, the installed options, and other settings. [Rough Surface Envelope Mode] [Menu] [Adjustment/Maintenance] [Adjust Image Quality] [Special Processing] [Special Paper Processing] Specify [On] if you are printing on envelopes with a rough surface. * This setting is only available when the paper type is set to [Envelope 2].
Page 509 Settings Menu Items The paper may curl when you print on thin paper. If this occurs, specifying [On] may correct the paper curling. * This setting is only available when the paper type is set to [Thin]. * If you specify [On], you will no longer be able to use automatic 2-sided printing with the [Thin] setting. * Specifying [On] may cause the toner not to adhere fully to the paper, resulting in faded printing.
Page 510 Settings Menu Items * When you select [On], the printing speed may decrease. [Off] [On] [Rdc Condens. (Consec 2-Sd Prt)] [Menu] [Adjustment/Maintenance] [Adjust Image Quality] [Special Processing] In 2-sided printing, water droplets inside the machine may result in images being printed faintly. If so, specifying [On] in this setting may reduce the amount of condensation inside the machine.
Page 511 Settings Menu Items [Correct Blurry Image for Copy] [Menu] [Adjustment/Maintenance] [Adjust Image Quality] [Special Processing] Depending on the paper type and operating environment, copied text or images may appear blurry. If this occurs, selecting [Mode 1] may improve the copy results. If that does not work, try selecting [Mode 2] and then [Mode 3]. * When this setting is enabled, the print density may decrease.
Page 512 Settings Menu Items [Maintenance] 965K-0A8 Carry out maintenance to clean the machine and control condensation. * Values in bold red text are the default settings for each item. [Clean Fixing Assembly](P. 502) [Clean Feeder](P. 502) [Control Condensation](P. 502) [Clean Fixing Assembly] [Menu] [Adjustment/Maintenance] [Maintenance]...
Page 513 Settings Menu Items [Allow Job Printing During Process] [Do Not Allow Job Printing During Process]...
Page 514 Settings Menu Items [Function Settings] 965K-0A9 Specify the settings for printing, scanning, faxing, and copying. * Values in bold red text are the default settings for each item. [Common](P. 504) [Copy](P. 504) [Printer](P. 504) [Send](P. 504) [Receive/Forward] or [Receive](P. 504) [Store/Access Files](P.
Page 515 Settings Menu Items [Store/Access Files] [Menu] [Function Settings] Specify the settings for saving scanned data and using USB memory devices. [Store/Access Files](P. 555) [Secure Print] [Menu] [Function Settings] Specify whether to use the Secure Print function, which assigns a PIN for printing. Printing a Document Secured with a PIN (Secure Print)(P.
Page 516 Settings Menu Items [Common] 965K-0AA Specify the settings for function operations, such as the paper source, printing and scanning. [Paper Feed Settings](P. 506) [Print Settings](P. 506) [Scan Settings](P. 506) [Generate File](P. 506) [Fax Setup Guide](P. 506) [Paper Feed Settings] [Menu] [Function Settings] [Common] Specify the settings for the paper source.
Page 517 Settings Menu Items [Paper Feed Settings] 965K-0AC Specify the settings for the paper source. * Values in bold red text are the default settings for each item. [Paper Source Auto Selection](P. 507) [Switch Paper Feed Method](P. 508) [Paper Source Auto Selection] [Menu] [Function Settings] [Common]...
Page 518 Settings Menu Items [Multi-Purpose Tray] [Off] [On] [Drawer 1] [Off] [On] [Drawer 2] [Off] [On] May not be displayed depending on the model, the installed options, and other settings. [Switch Paper Feed Method] [Menu] [Function Settings] [Common] [Paper Feed Settings] When printing on paper with a logo, specify the paper loading method for each paper source.
Page 519 Settings Menu Items [Print Settings] 965K-0AE Specify the settings for printing. * Values in bold red text are the default settings for each item. [Auto Delete Suspended Jobs](P. 509) [Auto Delete Suspended Jobs] [Menu] [Function Settings] [Common] [Print Settings] Specify whether to automatically delete the print or copy job when an error occurs and printing stops. If you specify automatic deletion, you can also specify the time before the job is deleted.
Page 520 Settings Menu Items [Scan Settings] 965K-0AF Specify the settings for scanning. * Values in bold red text are the default settings for each item. [Speed/Img Qlty Priority for Scan](P. 510) [Auto Online](P. 510) [Auto Offline](P. 510) [Speed/Img Qlty Priority for Scan] [Menu] [Function Settings] [Common]...
Page 521 Settings Menu Items [Generate File] 965K-0AH Specify the settings for scan file generation. * Values in bold red text are the default settings for each item. [Output File Image Settings](P. 511) [OCR (Text Searchable) Settings](P. 511) [Output File Image Settings] [Menu] [Function Settings] [Common]...
Page 522 Settings Menu Items [Copy] 965K-0AJ Specify the settings for copying. * Values in bold red text are the default settings for each item. [Change Default Settings (Copy)](P. 512) [Change Default Settings (Copy)] [Menu] [Function Settings] [Copy] Change the default settings for copying. Changing the Default Settings(P.
Page 523 Settings Menu Items [2 on 1] [4 on 1] [Layout] [Original Type] [Text] [Text/Photo] [Text/Photo (High Quality)] [Photo] [Collate] [Off] [On] [Erase Frame] [Off] [On] 1 to to 50 (mm) [Scan Size] [Sharpness] 7 levels May not be displayed depending on the model, the installed options, and other settings.
Page 524 Settings Menu Items [Printer] 965K-0AK Specify the printer settings. [Printer Settings](P. 514) [PDL Selection (Plug and Play)](P. 514) [Printer Settings] [Menu] [Function Settings] [Printer] Specify the settings for printer operation and for processing print data. [Printer Settings](P. 515) [PDL Selection (Plug and Play)] [Menu] [Function Settings] [Printer]...
Page 525 Settings Menu Items [Printer Settings] 965K-0AL Specify the settings for printer operation and for processing print data. * Values in bold red text are the default settings for each item. [Prioritize Driver Settings When Printing](P. 515) [Personality](P. 520) [Copies](P. 516) [Prioritize MP Tray](P.
Page 526 Settings Menu Items [Display Error] [Drawer 1] [Prioritize Driver Settings] [Off] [On] [Priority Target] [Paper Size and Type] [Paper Type Only] [Action When Size Mismatch] [Force Output] [Display Error] [Drawer 2] [Prioritize Driver Settings] [Off] [On] [Priority Target] [Paper Size and Type] [Paper Type Only] [Action When Size Mismatch]...
Page 527 Settings Menu Items Usable Paper(P. 20) [Paper Size Override] [Menu] [Function Settings] [Printer] [Printer Settings] Specify whether the machine substitutes A4 size paper for Letter size paper and vice-versa when printing. Specifying [On] in this setting means that if, for example, printing on A4 size paper is specified on the computer and there is only Letter size paper loaded, the job is printed on Letter size paper instead.
Page 528 Settings Menu Items [Resolution] [Menu] [Function Settings] [Printer] [Printer Settings] [Print Quality] Specify the resolution used to process print data. To print with a higher resolution, specify [1200 dpi] in this setting. [1200 dpi] [600 dpi] [Layout] [Menu] [Function Settings] [Printer] [Printer Settings] Specify the gutter direction or margin and the print position.
Page 529 Settings Menu Items Specify the offset width by selecting a positive (+) value to bind on the top edge of the paper or a negative (-) value to bind on the bottom edge. Specified as a positive (+) value Specified as a negative (-) value -50.0 to 00.0 to +50.0 (mm)
Page 530 Settings Menu Items [Personality] [Menu] [Function Settings] [Printer] [Printer Settings] This should normally be set to [Auto], in which the machine automatically identifies the received print data and switches to the appropriate operating mode. If the machine doesn’t switch to the appropriate operating mode for some reason (such as an unknown print data format), set the operating mode manually.
Page 531 Settings Menu Items [Gradation] [High Resolution] [Graphics] [Resolution] [Color Tone] [Gradation] [High Resolution] [Image] [Resolution] [Color Tone] [Gradation] [High Resolution] [Paper Save] [Menu] [Function Settings] [Printer] [Printer Settings] [UFR II] Specify whether to disable output for blank pages included in the print data. [Off] [On] [PCL]...
Page 532 Settings Menu Items [Point Size] [Menu] [Function Settings] [Printer] [Printer Settings] [PCL] Set the font size in points, adjustable in 0.25 increments. ● You can specify this setting only when a proportionally-spaced scalable font is selected in [Font Number]. * [Point Size] may not be displayed depending on the model, the installed options, and other settings. 4.00 to 12.00 to 999.75 (point)
Page 533 Settings Menu Items [LEGAL] [WIN30] [MATH8] [WINBALT] [MCTEXT] [WINL1] [MSPUBL] [WINL2] [PC1004] [WINL5] [PC775] [Custom Paper] [Menu] [Function Settings] [Printer] [Printer Settings] [PCL] Specify whether to set a custom paper size. Specify [On] to set the dimensions of the paper in [X dimension] and [Y dimension]. [Off] [On] [Unit of Measure]...
Page 534 Settings Menu Items [Yes] [No] [Enlarge A4 Print Width] [Menu] [Function Settings] [Printer] [Printer Settings] [PCL] Select whether to expand the width of the printable area of A4 size paper in portrait orientation to that of Letter size. [Off] [On] [Halftones] [Menu] [Function Settings]...
Page 535 Settings Menu Items [High Resolution] [PS] [Menu] [Function Settings] [Printer] [Printer Settings] Specify the PS printing settings such as page layout and print quality. [Job Timeout] [Menu] [Function Settings] [Printer] [Printer Settings] [PS] This setting enables you to specify the amount of time before a job times out. ●...
Page 536 Settings Menu Items [Grayscale Conversion] [Menu] [Function Settings] [Printer] [Printer Settings] [PS] Specify the conversion method when printing color data in black and white. ● Specify [sRGB] for black and white printing with smooth gradations to represent different colors. ● Specify [NTSC] for black and white printing that looks similar to NTSC television images.
Page 537 Settings Menu Items [PDF] [Menu] [Function Settings] [Printer] [Printer Settings] Specify the print data processing method used for printing PDF format files. [Enlarge/Reduce to Fit Paper Size] [Menu] [Function Settings] [Printer] [Printer Settings] [PDF] Specify whether to enlarge or reduce documents to fit the paper used for printing. * If you specify [On] in this setting, documents are enlarged or reduced while maintaining their aspect ratio.
Page 538 Settings Menu Items [Halftones] [Menu] [Function Settings] [Printer] [Printer Settings] [PDF] Specify the print method used to reproduce halftones (intermediate areas between light and dark areas) according to the print data content. To print with smoother gradations and outlines Specify [Resolution]. This is useful for printing files such as figures that use tonal gradations. To print with highlighted contrast between light and dark areas Specify [Gradation].
Page 539 Settings Menu Items Specify [Resolution]. This is useful for printing files such as figures that use tonal gradations. To print with highlighted contrast between light and dark areas Specify [Gradation]. This is useful for printing image files such as photos. To print at high definition with clear text outlines Specify [High Resolution].
Page 540 Settings Menu Items [On] [Compressed Image Output] [Menu] [Function Settings] [Printer] [Printer Settings] [XPS] If the machine runs short of memory during printing, image quality may suffer. Specify whether to continue printing when this occurs. ● To continue printing even with degraded image quality, specify [Output] in this setting. ●...
Page 541 Settings Menu Items [PDL Selection (Plug and Play)] 965K-0AR Specify which Page Description Language (PDL) to use when the machine is connected to a computer using Plug and Play. * Values in bold red text are the default settings for each item. [Network](P.
Page 542 Settings Menu Items [Send] 965K-0AS Specify the settings for sending scanned data and faxes. [Common Settings](P. 532) [Scan and Send Settings](P. 532) [Fax Settings](P. 532) [Common Settings] [Menu] [Function Settings] [Send] Specify the settings for restricting the transmission of scanned data and faxes, and for displaying a destination confirmation screen.
Page 543 Settings Menu Items [Common Settings] 965K-0AU Specify the settings for restricting the transmission of scanned data and faxes, and for displaying the confirmation screen when sending data. * Values in bold red text are the default settings for each item. [Restrict New Destinations](P.
Page 544 Settings Menu Items [Display Notif. When Job Is Accepted] [Menu] [Function Settings] [Send] [Common Settings] Processes handled by the machine, including sending scanned data and faxes are managed as jobs. Select whether to display the screen for confirming reception as a job after scan or fax operations are performed. When you select [On], you can display a screen to view the sending status and log.
Page 545 Settings Menu Items [Scan and Send Settings] 965K-0AW Specify the settings for sending scanned data and I-Faxes. * Values in bold red text are the default settings for each item. [Register Unit Name](P. 535) [E-Mail Settings](P. 535) [I-Fax Settings](P. 537) [File Settings](P.
Page 546 Settings Menu Items [PDF] [PDF (Compact)] [PDF (Compact/OCR)] [PDF (OCR)] [Set PDF Details] [PDF]/[PDF (Compact)]/[PDF (Compact/OCR)]/[PDF (OCR)] [Divide into Pages] [Off] [On] [JPEG] [TIFF] [Set TIFF Details] [Divide into Pages] [Off] [On] [Density] 9 levels [Original Orientation] [Portrait] [Landscape] [Original Type] [Text] [Text/Photo] [Photo]...
Page 547 Settings Menu Items [Subject] [Message] [Reply To] [None] [Specify from Address Book] [Priority] [Low] [Standard] [High] [Link Mobile Device Addr. Book] [Menu] [Function Settings] [Send] [Scan and Send Settings] [E-Mail Settings] Specify whether destinations registered in the Address Book on a mobile device can be specified if you are sending scanned data via e-mail.
Page 548 Settings Menu Items [LEGAL (India) (215.0x345.0 mm)] [FOOLSCAP (Australia) (206.0x337.0 mm)] [OFICIO (Brazil) (215.9x355.0 mm)] [OFICIO (Mexico) (215.9x341.0 mm)] [Specify Custom Size] [Density] 9 levels [Original Type] [Text] [Text/Photo] [Photo] [2-Sided Original] [Off] [Book Type] [Calendar Type] [Sharpness] 7 levels [Preview] [Off] [On]...
Page 549 Settings Menu Items [File Settings] [Menu] [Function Settings] [Send] [Scan and Send Settings] Specify the operation settings used for saving scanned data to a shared folder or on the FTP server. [Change Default Settings (File)] [Menu] [Function Settings] [Send] [Scan and Send Settings] [File Settings] Change the default settings for saving scanned data to a shared folder or FTP server.
Page 550 Settings Menu Items [Density] 9 levels [Original Orientation] [Portrait] [Landscape] [Original Type] [Text] [Text/Photo] [Photo] [2-Sided Original] [Off] [Book Type] [Calendar Type] [Sharpness] 7 levels [Data Size] [Small: Memory Priority] [Standard] [Large: Image Quality Priority] [Preview] [Off] [On] [Skip Blank Orig.] [Off] [On (Preview)] [On (No Preview)]...
Page 551 Settings Menu Items [Fax Settings] 965K-0AX Specify the settings for sending faxes. * Values in bold red text are the default settings for each item. * [Fax Settings] may not be displayed depending on the model, the installed options, and other settings. [Change Default Settings (Fax)](P.
Page 552 Settings Menu Items Adjust the volume of the alarm tone sounded when a telephone or the optional TELEPHONE 6 KIT is connected and the receiver or handset is left off the hook. ● Dragging the slider to the right increases the volume. ●...
Page 553 Settings Menu Items [Off] [On] [Number of Times to Redial] 1 to to 10 (time(s)) [Redial Interval] to 99 (min.) [Redial When Error Occurs] [Off] [On] [Check Dial Tone Before Send] [Menu] [Function Settings] [Send] [Fax Settings] Specify whether to check for a dial tone before dialing when sending a fax. [Off] [On] [Set Line]...
Page 554 Settings Menu Items [TX Start Speed] [Menu] [Function Settings] [Send] [Fax Settings] It may take some time for transmission to begin due to factors such as a poor phone line connection. If this occurs, adjust the initial communication speed to a lower level. [33600 bps] [14400 bps]...
Page 555 Settings Menu Items [Confirm Entered Fax Number] [Menu] [Function Settings] [Send] [Fax Settings] Specify whether a screen for re-entering the number appears when you enter a fax number using the numeric keys. Confirming the Destination before Sending(P. 409) [Off] [On] [Allow Fax Driver TX] [Menu] [Function Settings]...
Page 556 Settings Menu Items [TX Terminal ID] [Menu] [Function Settings] [Send] [Fax Settings] Specify whether to include sender information such as the transmission date and time and the machine’s fax number in fax headers. If you specify [On] in this setting, you can also specify the print position for the sender information and mark the fax number.
Page 557 Settings Menu Items [Receive/Forward] or [Receive] 965K-0AY Specify the settings for receiving and forwarding e-mail, faxes, and I-Faxes. [Common Settings](P. 547) [I-Fax Settings](P. 547) [Fax Settings](P. 547) [Common Settings] [Menu] [Function Settings] [Receive/Forward] Specify the settings for Memory Lock operation with faxes and I-Faxes. [Common Settings](P.
Page 558 Settings Menu Items [Common Settings] 965K-0C0 Specify the settings for Memory Lock operation with faxes and I-Faxes. * Values in bold red text are the default settings for each item. [Set Fax Inbox](P. 548) [Continue Print. When Cart. Low](P. 548) [Print RX Page Footer](P.
Page 559 Settings Menu Items [Off] [On] [Print RX Page Footer] [Menu] [Function Settings] [Receive/Forward] or [Receive] [Common Settings] Select whether to print the received date and time, page number, and other reception information at the bottom of faxes or I-Faxes. Changing the Print Settings for Received Faxes(P. 304) Changing the Print Settings of the Received I-Fax(P.
Page 560 Settings Menu Items [I-Fax Settings] 965K-0C1 Specify the settings for printing received I-Faxes. * Values in bold red text are the default settings for each item. [Print on Both Sides](P. 550) [RX Print Size](P. 550) [Print on Both Sides] [Menu] [Function Settings] [Receive/Forward] or [Receive] [I-Fax Settings]...
Page 561 Settings Menu Items [Fax Settings] 965K-0C2 Specify the settings for receiving and forwarding faxes. * Values in bold red text are the default settings for each item. * [Fax Settings] may not be displayed depending on the model, the installed options, and other settings. [Print on Both Sides](P.
Page 562 Settings Menu Items * Specifying [Off] will prevent the use of sleep mode. [Use Incoming Ring] [Off] [On] [Number of Rings] 1 to to 99 (time(s)) Depending on your country or region, the setting may not be displayed, or its content or default setting may be different. [Remote RX] [Menu] [Function Settings]...
Page 563 Settings Menu Items [2400 bps] [Use Reduce RX Size] [Menu] [Function Settings] [Receive/Forward] or [Receive] [Fax Settings] Specify whether to reduce images when printing or saving received faxes. ● Set the reduction ratio to [Auto] in this setting to reduce images to fit the paper size. ●...
Page 564 Settings Menu Items [Off] [On] [Only When Error Occurs] [Store Images in Memory] [Menu] [Function Settings] [Receive/Forward] or [Receive] [Fax Settings] [Forwarding Settings] Specify whether faxes that could not be forwarded due to an error are stored in the machine’s memory. [Off] [Only When Error Occurs]...
Page 565 Settings Menu Items [Store/Access Files] 965K-0C3 Specify the settings for saving scanned data and for using a USB memory device. * Values in bold red text are the default settings for each item. [Common Settings](P. 555) [Memory Media Settings](P. 555) [Screen When Mem.
Page 566 Settings Menu Items [Common Settings] 965K-0C4 Specify the settings for saving to USB memory devices and for Memory Media Print. * Values in bold red text are the default settings for each item. [Scan and Store Settings](P. 556) [Access Stored Files Settings](P. 557) [Scan and Store Settings] [Menu] [Function Settings]...
Page 567 Settings Menu Items [On] [JPEG] [TIFF] [Set TIFF Details] [Divide into Pages] [Off] [On] [Density] 9 levels [Original Orientation] [Portrait] [Landscape] [Original Type] [Text] [Text/Photo] [Photo] [2-Sided Original] [Off] [Book Type] [Calendar Type] [Sharpness] 7 levels [Data Size] [Small: Memory Priority] [Standard] [Large: Image Quality Priority] [Skip Blank Orig.]...
Page 568 Settings Menu Items [Off] [Book Type] [Calendar Type] [Print Quality] [Density] 17 levels [Fine Adjust] [High]/[Medium]/[Low] 17 levels [Toner Save] [Off] [On] [Image Refinement] [Off] [On] [Resolution] [1200 dpi] [600 dpi] [Set JPEG/TIFF Details] [Brightness] 5 levels [N on 1] [Off] [2 on 1] [4 on 1]...
Page 569 Settings Menu Items [Enlarge Print Area] [Off] [On] [Print Comments] [Off] [Auto] [Other Settings] [Halftones] [Resolution/Gradation] [Text] [Resolution] [Gradation] [High Resolution] [Graphics] [Resolution] [Gradation] [High Resolution] [Image] [Resolution] [Gradation] [High Resolution] [Grayscale Conversion] [sRGB] [NTSC] [Uniform RGB] May not be displayed depending on the model, the installed options, and other settings. [Default Display Settings] [Menu] [Function Settings]...
Page 570 Settings Menu Items Specify the display format for files in a USB memory device. ● Specify [Short File Name] in this setting to use abbreviated file names in the display. File names are truncated to a maximum of eight characters. Numbers are added to the ends of file names to distinguish between files with similar names.
Page 571 Settings Menu Items [Set Destination] 965K-0C5 Specify the settings for the Address Book PIN. [Address Book PIN](P. 561) [Address Book PIN] [Menu] [Set Destination] Specify that a PIN must be entered to add new entries to the Address Book or edit existing entries. Restricting Address Book Registration and Editing by Setting a PIN(P.
Page 572 Settings Menu Items [Management Settings] 965K-0C6 Specify the settings for managing the machine users, the system, and other data. [User Management](P. 562) [Device Management](P. 562) [Remote UI Settings/Update Firmware](P. 562) [Data Management](P. 562) [Security Settings](P. 562) [Initialize All Data/Settings](P. 562) [User Management] [Menu] [Management Settings]...
Page 573 Settings Menu Items Initialize the settings and registered data to reset the machine to the factory settings. Initializing the Settings and Data(P. 461)
Page 574 Settings Menu Items [User Management] 965K-0C7 Register and manage information on the machine's administrator and users. * Values in bold red text are the default settings for each item. [System Manager Information Settings](P. 564) [Department ID Management](P. 564) [System Manager Information Settings] [Menu] [Management Settings] [User Management]...
Page 575 * Values in bold red text are the default settings for each item. [Device Information Settings](P. 565) [Select Country/Region](P. 565) [Display Job Log](P. 566) [Display Consumables Information (RUI/Toner Status)](P. 566) [Scan w/Canon PRINT Business](P. 566) [Notify to Check Paper Settings](P. 567) [Canon Genuine Mode](P. 567) [Device Information Settings] [Menu]...
Page 576 Toner Status sends notification of the remaining amount of toner in the machine to the computer on which the tool is installed. Download Toner Status from the Canon website for your country/region, and install it on your computer. https://global.canon/en/support/ * If the machine is supplied with a CD-ROM or DVD-ROM, you can also use this to install Toner Status.
Page 577 [Device Management] Specify whether to switch to Canon Genuine Mode. ● Normally, there is no need to change this setting. ● Your Canon service representative may change this setting. If this setting is not displayed, contact the machine’s administrator. [Off] [On]...
Page 578 Settings Menu Items [Remote UI Settings/Update Firmware] 965K-0C9 Specify and manage the settings for information and operations relating to the machine’s software. [Remote UI Settings](P. 568) [Remote Operation Settings](P. 568) [Update Firmware](P. 568) [Remote UI Settings] [Menu] [Management Settings] [License/Other]/[Remote UI Settings/Update Firmware] Specify the settings for using Remote UI and for Restrict Access for Remote UI.
Page 579 Settings Menu Items [Remote UI Settings] 965K-0CA Specify the settings for using Remote UI and for Restrict Access for Remote UI. * Values in bold red text are the default settings for each item. [Remote UI](P. 569) [Restrict Access](P. 569) [Remote UI] [Menu] [Management Settings]...
Page 580 The Product Extended Survey Program is installed at the same time as the drivers. It automatically sends monthly updates of information on device usage to Canon over a 10-year period. The program does not send personal information or any information other than that shown above.
Page 581 Settings Menu Items Initialize the key and certificate settings and CA certificate settings, and delete all keys and certificates other than pre- installed ones. Initializing Specific Settings and Data(P. 461) [Initialize Address Book] [Menu] [Management Settings] [Data Management] Delete the destinations registered in the Address Book. Initializing Specific Settings and Data(P.
Page 582 Settings Menu Items [Security Settings] 965K-0CE Specify and manage security settings such as the machine’s authentication functions and system verification. * Values in bold red text are the default settings for each item. [Authentication/Password Settings](P. 572) [Encryption Settings](P. 572) [Verify System at Startup](P. 572) [Authentication/Password Settings] [Menu] [Management Settings]...
Page 583 Settings Menu Items [Authentication/Password Settings] 965K-0CF Specify the settings for the machine’s authentication functions. * Values in bold red text are the default settings for each item. [Authentication Function Settings](P. 573) [Authentication Function Settings] [Menu] [Management Settings] [Security Settings] [Authentication/Password Settings] Specify the settings for enhanced security using the authentication functions.
Page 584 Settings Menu Items Settings that Can Be Imported and Exported 965K-0CH You can view a list of support for importing and exporting the machine's settings. [Preferences](P. 575) [Adjustment/Maintenance](P. 579) [Function Settings](P. 580) [Set Destination](P. 584) [Management Settings](P. 585) ● See the following for information on how to import and export data. Importing and Exporting the Address Book and Settings(P.
Page 585 Settings Menu Items [Preferences] 965K-0CJ Support for importing and exporting the [Preferences] is as shown below. : Can be imported or exported : Cannot be imported or exported [Display Settings](P. 575) [English Keyboard Layout](P. 576) [Timer/Energy Settings](P. 576) [Network](P. 576) [External Interface](P.
Page 586 Settings Menu Items [English Keyboard Layout] Setting Import and Export [English Keyboard Layout] [Timer/Energy Settings] Setting Import and Export [Current Date/Time Settings] [Date/Time Settings] [Date Format] [Time Format] [Auto Reset Time] [Function After Auto Reset] [Auto Shutdown Time] [Auto Sleep Time] [Auto Sleep Daily Timer] [Sleep Mode Exit Time Settings] [Network]...
Page 587 Settings Menu Items Setting Import and Export [Power Save Mode] [Connection Information] [Direct Connection Settings] [Easy Connection via PC] [TCP/IP Settings] [IPv4 Settings] [IPv6 Settings] [DNS Settings] [WINS Settings] [LPD Settings] [RAW Settings] [WSD Settings] [Use FTP PASV Mode] [IPP Print Settings] [Use HTTP] [Use IPSec] [Network Link Scan Settings]...
Page 588 Settings Menu Items Setting Import and Export [Use IEEE 802.1X] [Firewall Settings] [Device Settings Management] [Monitoring Service] [RMT-SW] [Initialize Network Settings] The [PING Command] is " ." [External Interface] Setting Import and Export [USB Settings] [Accessibility] Setting Import and Export [Invert Screen Colors] [Brightness] [Message Display Time]...
Page 589 Settings Menu Items [Adjustment/Maintenance] 965K-0CK Support for importing and exporting the [Adjustment/Maintenance] is as shown below. : Can be imported or exported : Cannot be imported or exported [Adjust Image Quality](P. 579) [Maintenance](P. 579) [Adjust Image Quality] Setting Import and Export [Adjust Copy Image] [Printer Density] [Toner Save]...
Page 590 Settings Menu Items [Function Settings] 965K-0CL Support for importing and exporting the [Function Settings] is as shown below. : Can be imported or exported : Cannot be imported or exported [Common](P. 580) [Copy](P. 580) [Printer](P. 580) [Send](P. 581) [Receive/Forward] or [Receive](P. 582) [Store/Access Files](P.
Page 591 Settings Menu Items Setting Import and Export [Copies] [2-Sided Printing] [Default Paper] [Paper Size Override] [Print Quality] [Layout] [Auto Skip Error] [Timeout] [Personality] [Prioritize MP Tray] [UFR II] [PCL] [PS] [Imaging Settings] [PDF] [XPS] [PDL Selection (Plug and Play)] [Network] [USB] [Send] Setting...
Page 592 Settings Menu Items Setting Import and Export [Fax Settings] [Change Default Settings (Fax)] [Off-Hook Alarm] [ECM TX] [Set Pause Time] [Auto Redial] [Check Dial Tone Before Send] [Set Line] [TX Start Speed] [R-Key Setting] [Archive TX Document] [Confirm Entered Fax Number] [Allow Fax Driver TX] [Use Addr.
Page 593 Settings Menu Items Setting Import and Export [ECM RX] [Incoming Ring] [Remote RX] [Switch to Auto RX] [RX Start Speed] [Use Reduce RX Size] [Forwarding Settings] [Use Forwarding Function] and [Forwarding Destination] in [Forwarding Function] are " ." [Store/Access Files] Setting Import and Export [Common Settings]...
Page 594 Settings Menu Items [Set Destination] 965K-0CR Support for importing and exporting the [Set Destination] is as shown below. : Can be imported or exported : Cannot be imported or exported [Address Book PIN](P. 584) [Address Book PIN] Setting Import and Export [Address Book PIN]...
Page 595 [Department ID Management] The [Count Mngt.] is " ." [Device Management] Setting Import and Export [Device Information Settings] [Select Country/Region] [Display Job Log] [Display Consumables Information (RUI/Toner Status)] [Scan w/Canon PRINT Business] [Notify to Check Paper Settings] [Canon Genuine Mode]...
Page 596 Settings Menu Items [Remote UI Settings/Update Firmware] Setting Import and Export [Remote UI Settings] [Remote Operation Settings] [Update Firmware] [Data Management] Setting Import and Export [Import/Export] [Enable Prod. Ext'd Survey Prog.] [Initialize Key and Certificate] [Initialize Address Book] [Initialize Menu] [Security Settings] Setting Import and Export...
Page 597 Maintenance Maintenance Maintenance ..............................588 ............................590 Cleaning the Machine ......................591 Cleaning the Surface of the Machine ..........................592 Cleaning the Platen Glass ............................. 593 Cleaning the Feeder ........................596 Cleaning the Fixing Assembly ............................ 597 Replacing Consumables ........................598 Replacing the Toner Cartridge ..................
Page 598 Maintenance Maintenance 965K-0CU To ensure safe and convenient use of the machine, daily maintenance that includes cleaning and replacement of consumables is required. If you notice a deterioration in the print quality or frequent paper jams, perform cleaning and adjustment to improve Performing Maintenance Operations In addition to performing regular maintenance, operations are required according to the machine status and print quality.
Page 599 Maintenance You can check the required maintenance operations and settings according to the status of the machine and the error description. Paper Jams(P. 619) Problems with Printing Results(P. 631) Paper and Paper Feeding Problems(P. 651) Viewing the Number of Printed Pages and Machine Usage As a guide to when to perform maintenance, you can view the number of printed pages using the counter and view the usage of the machine from reports and lists.
Page 600 Maintenance Cleaning the Machine 965K-0CW To ensure efficient use of the machine, regularly clean the various parts and keep them clean. If the original or paper becomes dirty, or the print quality has deteriorated, clean the parts causing the problem according to the symptoms.
Page 601 Maintenance Cleaning the Surface of the Machine 965K-0CX Regularly clean the surface of the machine to keep it clean. In addition, remove dust from the ventilation holes to ensure efficient ventilation and cooling of the inside of the machine. ● Black dots in the surface of the machine are due to the use of recycled materials and are not a quality problem.
Page 602 Maintenance Cleaning the Platen Glass 965K-0CY Regularly clean the platen glass and rear of the feeder to prevent originals from becoming dirty and printouts from appearing to be smudged. If the platen glass or rear of the feeder is dirty, originals can become dirty and printouts can become smudged after scanning, copying, or sending faxes.
Page 603 Maintenance Cleaning the Feeder 965K-0E0 If the following symptoms occur when using the feeder, wipe clean the feeder: ● Originals become dirty ● Originals frequently jam ● Printouts appear smudged after scanning, copying, or sending faxes If you do not see an improvement after wiping the feeder, use paper to perform cleaning. Cleaning the Feeder by Wiping(P.
Page 604 Maintenance Wipe with a cloth soaked in water and wrung out. Next, wipe with a soft, dry cloth. Close the feeder cover and original supply tray. Open the feeder. Wipe the feeder original scanning area. Wipe with a cloth soaked in water and wrung out. Next, wipe with a soft, dry cloth. Allow the parts to fully dry.
Page 605 Maintenance Load 10 sheets of A4 or letter size plain paper into the feeder. Placing Originals(P. 131) On the control panel, press [Menu] in the [Home] screen. [Home] Screen(P. 114) Press [Adjustment/Maintenance] [Maintenance] [Clean Feeder]. ➠ The [Clean Feeder] screen is displayed. Press [Start].
Page 606 Maintenance Cleaning the Fixing Assembly 965K-0E1 If the printout is smudged, the fixing assembly may be dirty. In this case, you can clean the fixing assembly using paper. The fixing assembly cannot be cleaned when data is waiting to be printed or a toner cartridge has reached the end of its lifetime.
Page 607 Maintenance Replacing Consumables 965K-0E3 If a message about consumables appears on the screen of the control panel or Remote UI, or the print quality deteriorates, replace the consumables. You can view the current remaining amount of consumables on the control panel and Remote UI. For the consumable item names and number of sheets that can be printed, see the list of consumables.
Page 608 Maintenance Replacing the Toner Cartridge 965K-0E4 Replace the toner cartridge at the appropriate time according to messages that appear and a change in print quality. Before replacing the toner cartridge, check the precautions in Important Safety Instructions. Manuals of the Machine(P.
Page 609 Maintenance When to Replace the Toner Cartridge When a Message Appears on the Screen of the Control Panel or Remote UI Follow the message on the screen to prepare a new toner cartridge and replace the old one. Print quality may suffer if you continue using the toner cartridge without replacing it.
Page 610 Maintenance Remove the toner cartridge. Shake the toner cartridge five or six times to evenly distribute the toner inside the cartridge. Install the toner cartridge. Fully push it in until it cannot go any further. Close the front cover.
Page 611 Maintenance Replacing Toner Cartridge Open the front cover. Remove the toner cartridge. Remove the replacement toner cartridge from the protective case. Shake the toner cartridge five or six times to evenly distribute the toner inside the cartridge.
Page 612 Maintenance Install the toner cartridge. Fully push it in until it cannot go any further. Close the front cover.
Page 613 Maintenance Checking the Remaining Amount of Consumables 965K-0E5 You can view the percentage of the current remaining amount of toner in the toner cartridge in increments of 10%. Check the remaining amount of toner in the toner cartridge, for example, to see if you need to prepare a new toner cartridge before printing a large volume document.
Page 614 3,000 sheets Replacement Toner Cartridge The Canon genuine toner cartridge for replacement and average number of sheets that can be printed shown below. For optimum print quality, using Canon genuine toner cartridges is recommended. The average yield is based on "ISO/IEC 19752" (the global standard related to "Method for the determination of toner cartridge yield for monochromatic electrophotographic printers and multi-function devices that contain printer components"...
Page 615 Please be aware that there are counterfeit Canon toner cartridges in the marketplace. Use of counterfeit toner cartridge may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner cartridge.
Page 616 Maintenance Adjusting the Print Quality and Position 965K-0E7 If the print density varies, the image position is shifted, or the print results are otherwise not as expected, adjust the print quality and position according to the symptoms that occur. Gradation is not reproduced during copying or memory media print. Calibrating the Gradation of Copy Images(P.
Page 617 Maintenance Calibrating the Gradation of Copy Images 965K-0E8 Gradation is the gradual changing of the color depth and brightness. If the gradation is not reproduced correctly and the print results for copying or memory media print differ greatly from the source data or original, calibrate the gradation.
Page 618 Maintenance Place the print side of the calibration image face down with the fine black line on the left. Gently close the feeder. Press [Start Scanning]. ➠ The calibration image is scanned, and calibration is performed. When calibration is completed, the message [Finished.] appears, and then the [Adjust Image Quality] screen is displayed.
Page 619 Maintenance Adjusting the Reproducibility of Near Black Color Text 965K-0EA When scanning originals in color, you can make adjustments with priority given to reproducing near black color text (color text) or making black text easier to see. You can make individual adjustments for scanning with the feeder and platen glass. * When the original type is set to other than [Photo] for scanning or copying, this adjustment is applied.
Page 620 Maintenance Press [Apply].
Page 621 Maintenance Adjusting the Print Density 965K-0JC If print results are too dark or too faint, adjust the print density. Use the control panel to perform adjustment. You cannot perform adjustment using Remote UI from a computer. On the control panel, press [Menu] in the [Home] screen. [Home] Screen(P.
Page 622 Maintenance Adjusting the Print Position 965K-0EC If text or images are printed off-center or outside of the printable range, you can adjust the print position to improve printing results. You can specify the adjustment direction and width for each paper source and print side (front and back side). Use the control panel to perform adjustment.
Page 623 Maintenance When Adjusting Vertically Specify the adjustment width by selecting a positive value to adjust down on the paper or a negative value to adjust up on the paper. When Adjusting Horizontally Specify the adjustment width by selecting a positive value to adjust to the right on the paper or a negative value to adjust to the left on the paper.
Page 624 Maintenance Moving the Machine 965K-0EE The machine is a heavy object. When moving the machine for cleaning or to change locations, be sure to perform the procedure below to prevent injury, accident, or damage to the machine. ● If the machine is to be transported for relocation, removals, etc., take the following steps to prevent damage and faults during transportation: - Remove the toner cartridge.
Page 625 Maintenance Make sure to hold the paper drawer with both hands, and pull it out gently. Otherwise, you may damage the paper drawer by dropping it, if it slides out too easily. Close the front cover, multi-purpose tray, and any other covers or trays. Grab the lift handles, and lift up the machine to move it.
Page 626 Troubleshooting Troubleshooting Troubleshooting ............................. 618 ................................. 619 Paper Jams ........................621 Paper Jams Inside the Machine ........................626 Paper Jams in a Paper Source ..........................628 Paper Jams in the Feeder ....................... 629 Paper Jams That Occur Repeatedly ........................631 Problems with Printing Results ......................
Page 627 Troubleshooting ............................664 Printing and Copying ............................ 665 Cannot Print or Copy ........................666 Cannot Print (Wireless LAN) ........................668 Cannot Print (Wired LAN) ......................669 Cannot Print (USB Connection) ........................ 670 Cannot Print (via Print Server) ............................. 671 Printing Is Slow ................................
Page 628 Troubleshooting Troubleshooting 965K-0EF This chapter describes how to troubleshoot problems and answers frequently asked questions. Select an item to check from the contents or the list below. You can click [ ] at the top of the screen to search for the message or error code (three-digit number starting with #) that appears on the control panel, and check how to troubleshoot problems.
Page 629 Troubleshooting Paper Jams 965K-0EH If paper jams in the machine, [Paper jammed.] appears on control panel. Press [Next], and follow the displayed instructions on how to clear the paper jam. For details about clearing paper jams from various parts of the machine, see below. Multi-purpose tray and paper drawer Paper Jams in a Paper Source(P.
Page 630 Troubleshooting When clearing paper jams, do not turn the power OFF. ● Turning OFF the machine may delete the data being printed or the fax being received. When the Paper Gets Torn ● Be sure to remove it so that no pieces remain.
Page 631 Troubleshooting Paper Jams Inside the Machine 965K-0EJ Remove the jammed paper from the location where it occurred. If the paper tears, ensure that no pieces are left behind. Paper jam inside the machine or in the rear side(P. 621) Paper jam in the 2-sided transport guide(P. 624) Paper jam inside the machine or in the rear side Removing paper jammed inside the machine or in the rear side.
Page 632 Troubleshooting Do not release the transport guide until you have returned it to its original position in step 3. Gently pull out the paper. Slowly return the transport guide to its original position While holding the green knob at the back, lift up the transport guide Do not release the transport guide until you have returned it to its original position in step 6.
Page 633 Troubleshooting Removing paper jammed in the rear side Open the rear cover. Gently pull out the paper. Pull the jammed paper out in whichever direction makes removal easiest. Close the rear cover. Install the toner cartridge Close the rear cover. ➠...
Page 634 Troubleshooting Paper jam in the 2-sided transport guide If you cannot remove the paper, do not try to remove it forcibly. Check the control panel, and remove the jammed paper from another location. Pull out the paper drawer Always hold the paper drawer with both hands and pull it out gently. If you pull the drawer out with only one hand, it may be too heavy to hold, causing it to fall and be damaged.
Page 635 Troubleshooting Load the paper drawer into the machine Press [Next] on the control panel. When [Is all of the jammed paper removed?] appears, press [Yes]. ➠ The message [Paper jammed.] disappears, and printing resumes automatically. If printing does not resume automatically, try printing again. If Paper Jams Occur Repeatedly ●...
Page 636 Troubleshooting Paper Jams in a Paper Source 965K-0EK Remove the jammed paper from the location where it occurred. If the paper tears, be sure to remove the parts so that no pieces remain. Paper Jams in the Multi-purpose Tray(P. 626) Paper Jams in the Paper Drawer(P.
Page 637 Troubleshooting Pull out the paper drawer. Always hold the paper drawer with both hands and pull it out gently. If you pull the drawer out with only one hand, it may be too heavy to hold, causing it to fall and be damaged. Gently pull out the paper.
Page 638 Troubleshooting Paper Jams in the Feeder 965K-0EL Remove the original jammed inside or at the rear side of the feeder. If the original tears, be sure to remove the parts so that no pieces remain. If another original is placed in the feeder, remove that original. Remove the original jammed inside the feeder.
Page 639 Troubleshooting Paper Jams That Occur Repeatedly 965K-0ER Troubleshoot by checking the items below. Are There Paper Scraps or Foreign Objects Inside the Machine? Remove any paper scraps or foreign objects. Paper Jams(P. 619) Are You Using Appropriate Paper? Check whether the paper in the machine is usable, and replace it with appropriate paper, as needed. Usable Paper(P.
Page 640 Troubleshooting Do Paper Jams Occur When Printing on Paper in the Optional Cassette Feeding Module- Reinstall Cassette Feeding Module-AH. For details about installing Cassette Feeding Module-AH, see "Setup Guide." Manuals of the Machine(P. 725)
Page 641 Troubleshooting Problems with Printing Results 965K-0ES If printouts show any of the symptoms below, check how to troubleshoot the problem based on the symptom. Toner Smudges and Splatters Streaks Appear(P. 634) Printing Is Uneven(P. 636) Appear(P. 633) Printed Paper Is Blank(P. 637) Smudge Marks Appear on the Text or Images Are Edge of Printouts(P.
Page 642 Troubleshooting The Background Is Generally White Spots Appear(P. 646) Smudge Marks Appear on the Dark(P. 645) Back Side of Printouts(P. 648) Printouts Are Skewed(P. 649) The Printed Barcode Cannot be Scanned(P. 650)
Page 643 Troubleshooting Toner Smudges and Splatters Appear 965K-0EU Troubleshoot by checking in the following order: Step 1: Checking the Paper(P. 633) Step 2: Checking the Toner Cartridge(P. 633) Step 3: Checking the Usage Environment of the Machine(P. 633) Step 4: Checking the Maintenance Status(P. 633) Step 1: Checking the Paper Are You Using Appropriate Paper? Check whether the paper in the machine is usable, and replace it with appropriate paper, as needed.
Page 644 Troubleshooting Streaks Appear 965K-0EW Troubleshoot by checking in the following order: Step 1: Checking the Paper(P. 634) Step 2: Checking the Platen Glass(P. 634) Step 3: Checking the Toner Cartridge(P. 634) Step 4: Checking the Usage Environment of the Machine(P. 634) Step 5: Checking the Maintenance Status(P.
Page 645 Troubleshooting Is the Machine Installed in a Location Subject to Strong Wind Such as from an Air Conditioner? If so, adjust the air direction and volume of the air conditioner. If that does not work, setting [Switch Paper Feed Method] to [Print Side Priority] may improve the problem. [Home] on the control panel [Menu] [Function Settings]...
Page 646 Troubleshooting Printing Is Uneven 965K-0EX Troubleshoot by checking in the following order: Step 1: Checking the Paper(P. 636) Step 2: Checking the Toner Cartridge(P. 636) Step 3: Checking the Usage Environment of the Machine(P. 636) Step 1: Checking the Paper Are You Using Appropriate Paper? Check whether the paper in the machine is usable, and replace it with appropriate paper, as needed.
Page 647 Troubleshooting Printed Paper Is Blank 965K-0EY Troubleshoot by checking the following steps: Step 1: Checking the Original (Copying Only)(P. 637) Step 2: Checking the Status of the Machine(P. 637) Step 1: Checking the Original (Copying Only) Is Original Placed Correctly? Place the original correctly while paying attention to the orientation of the side to be scanned.
Page 648 Troubleshooting Smudge Marks Appear on the Edge of Printouts 965K-0F0 Troubleshoot by checking in the following order: Are You Using Appropriate Paper? ● Check whether the paper in the machine is usable, and replace it with appropriate paper, as needed. Usable Paper(P.
Page 649 Troubleshooting Text or Images Are Blurry 965K-0F1 Troubleshoot by checking the following steps: Step 1: Checking the Paper(P. 639) Step 2: Checking the Usage Environment of the Machine(P. 639) Step 1: Checking the Paper Are You Using Appropriate Paper? Check whether the paper in the machine is usable, and replace it with appropriate paper, as needed. Usable Paper(P.
Page 650 Troubleshooting [Home] screen on the control panel [Menu] [Adjustment/Maintenance] [Adjust Image Quality] [Special Processing] [Low Humidity Mode] [Mode 1] or [Mode 2] * Setting this to [On] may reduce the density or create fading in a humid environment.
Page 651 Troubleshooting Printouts Have Ghost Images 965K-0F2 Troubleshoot by checking the following steps: Step 1: Checking the Paper and Toner Cartridge(P. 641) Step 2: Checking the Occurrence of Ghost Images(P. 641) Step 3: Checking the Maintenance Status of the Machine(P. 641) Step 1: Checking the Paper and Toner Cartridge Are You Using Appropriate Paper? Check whether the paper in the machine is usable, and replace it with appropriate paper, as needed.
Page 652 Troubleshooting Printouts Are Faded 965K-0F3 Troubleshoot by checking the following steps: Step 1: Checking the Paper and Toner Cartridge(P. 642) Step 2: Checking the Usage Environment of the Machine(P. 642) Step 1: Checking the Paper and Toner Cartridge Are You Using Appropriate Paper? ●...
Page 653 Troubleshooting Is the Machine Installed in a Location Subject to Strong Wind Such as from an Air Conditioner? If so, adjust the air direction and volume of the air conditioner. If that does not work, setting [Switch Paper Feed Method] to [Print Side Priority] may improve the problem. [Home] on the control panel [Menu] [Function Settings]...
Page 654 Troubleshooting The Edge of the Page Is Not Printed 965K-0F4 Troubleshoot by checking in the following order: Are You Using Appropriate Paper? Check whether the paper in the machine is usable, and replace it with appropriate paper, as needed. Usable Paper(P. 20) Loading Paper(P.
Page 655 Troubleshooting The Background Is Generally Dark 965K-0F5 Troubleshoot by checking in the following order: Are White Areas Generally Dark When Copying? Adjusting the density of the background may solve the problem. [Home] screen on the control [Copy] [Density] [Adjust Background Density] [Adjust (Manual)] adjust the background density.
Page 656 Troubleshooting White Spots Appear 965K-0F6 Troubleshoot by checking the following steps: Step 1: Checking the Paper(P. 646) Step 2: Checking the Toner Cartridge(P. 646) Step 3: Checking the Occurrence of White Spots(P. 646) Step 4: Checking the Usage Environment of the Machine(P. 646) Step 1: Checking the Paper Are You Using Appropriate Paper? Check whether the paper in the machine is usable, and replace it with appropriate paper, as needed.
Page 657 Troubleshooting [Home] on the control panel [Menu] [Adjustment/Maintenance] [Maintenance] [Control Condensation] [On] * During condensation removal, a blank sheet of paper may be output without being printed correctly. If you set this to [On], you can set whether to restrict printing. * If you set this to [On], you must keep the machine ON to continuously remove the condensation.
Page 658 Troubleshooting Smudge Marks Appear on the Back Side of Printouts 965K-0F7 Troubleshoot by checking in the following order: Are You Using Paper That Is Smaller Than the Size of the Print Data? Replace with paper that is the same size as the print data. Loading Paper(P.
Page 659 Troubleshooting Printouts Are Skewed 965K-0F8 This symptom may occur when the paper guides are aligned but too loose or too tight. Check the paper guides, and align them with the width of the paper. Loading Paper(P. 134) Paper Drawer Multi-purpose Tray...
Page 660 Troubleshooting The Printed Barcode Cannot be Scanned 965K-0JE Troubleshoot by checking in the following order: Are You Using a Very Small Barcode or One With Thick Lines? ● Enlarge the barcode. ● If the barcode lines are perpendicular to the output feed direction, rotate the image 90° so that the lines are parallel.
Page 661 Troubleshooting Paper and Paper Feeding Problems 965K-0F9 Check how to troubleshoot the problem based on the symptom. Paper Creases(P. 652) Paper Curls(P. 653) Paper Is Not Fed or Two or More Sheets Are Fed Together(P. 654)
Page 662 Troubleshooting Paper Creases 965K-0FA Troubleshoot by checking the items below. Is Paper Loaded Correctly? ● Make sure the loaded paper does not exceed the load limit line or load limit guide ( Paper Drawer Multi-purpose Tray ● Check that the paper guides are aligned with the markings and are not too loose or too tight. Paper Drawer Multi-purpose Tray Are You Using Paper That Has Absorbed Moisture?
Page 663 Troubleshooting Paper Curls 965K-0FC Troubleshoot by checking the items below. Are You Using Appropriate Paper? ● Check whether the paper in the machine is usable, and replace it with appropriate paper, as needed. Usable Paper(P. 20) Loading Paper(P. 134) ● Set the paper size and type correctly according to the loaded paper.
Page 664 Troubleshooting Paper Is Not Fed or Two or More Sheets Are Fed Together 965K-0FE Troubleshoot by checking the items below. Are You Using Appropriate Paper? Check whether the paper in the machine is usable, and replace it with appropriate paper, as needed. Usable Paper(P.
Page 665 Troubleshooting Setting Up 965K-0FH This is a list of problems that can occur during setup of the machine. Check how to troubleshoot the problem based on the symptom. ◼ Problems During Driver Installation The Machine Connected via WSD Port Is Not Displayed During Driver Installation(P. 656) ◼...
Page 666 If the driver is displayed, it is installed. In this case, uninstall the driver, and then reinstall it. For details about uninstalling and installing drivers, see the driver manual at the online manual site. https://oip.manual.canon/...
Page 667 Troubleshooting Cannot Connect to Wireless LAN 965K-0FK Troubleshoot by checking the status of the computer, wireless LAN router (access point), and machine with the steps below. Step 1: Checking the Status of the Computer and Wireless LAN Router(P. 657) Step 2: Checking the Status of the Machine and Wireless LAN Router(P. 657) Step 3: Reconnecting to a Wireless LAN(P.
Page 668 Troubleshooting Network 965K-0FL This is a list of problems that can occur with the network. Check how to troubleshoot the problem based on the symptom. Cannot Switch to Wireless LAN(P. 659) Cannot Find the Print Server to Connect to(P. 660) Cannot Connect to a Shared Printer(P.
Page 669 Install the driver to the computer that will use the machine. When switching the machine from wired LAN connection to wireless LAN connection, any installed drivers must be uninstalled and then reinstalled. For details about uninstalling and installing drivers, see the driver manual at the online manual site. https://oip.manual.canon/...
Page 670 Troubleshooting Cannot Find the Print Server to Connect to 965K-0FS Troubleshoot by checking the items below. Are the Print Server and Computer Connected Correctly? ● Check the network settings of the print server and computer, and make sure they are connected correctly. ●...
Page 671 Troubleshooting Cannot Connect to a Shared Printer 965K-0FU Check if a shared printer is displayed on the network computer. Displaying a Shared Printer in the Print Server(P. 731) If it is not displayed, contact the network or print server administrator.
Page 672 Troubleshooting Cannot Find the IP Address of the Machine 965K-0FW View the IP address using the following procedure: Viewing the IPv4 Address [Home] screen on the control panel [Status Monitor] [Network Information] [IPv4] view the setting. Viewing the IPv6 Address [Home] screen on the control panel [Status Monitor] [Network Information]...
Page 673 Troubleshooting AirPrint Does Not Work 965K-0FX Troubleshoot by checking the items below. Is the Power of the Machine ON? If the machine is ON, restart the machine, and try AirPrint again. Restarting the Machine(P. 107) Does an Error Message Appear on the control panel? Follow the instructions of the error message on the screen to fix the problem.
Page 674 Troubleshooting Printing and Copying 965K-0FY This is a list of problems that can occur when printing and copying. Check how to troubleshoot the problem based on the symptom. Cannot Print or Copy(P. 665) Printing Is Slow(P. 671) ◼ Problems with Printing Results If the printing or copying results are not as expected, see the following: Problems with Printing Results(P.
Page 675 Troubleshooting Cannot Print or Copy 965K-0H0 Troubleshoot by checking the items below. Has an Error Occurred? Check the print or copy processing status and log, and if a three-digit number starting with "#" (error code) is displayed, check how to troubleshoot the problem based on the error code. Viewing the Print Job Status and Log(P.
Page 676 Troubleshooting Cannot Print (Wireless LAN) 965K-0H1 Troubleshoot by checking the items below. Check the Wireless LAN Connection Status. Check the connection status of the machine, and take action according to the status. Viewing the MAC Address and Connection Information of the Wireless LAN(P. 93) If the Machine Is Not Connected to the Wireless LAN Check the status of the computer and wireless LAN router (access point) and the status of the machine, and reconnect to the wireless LAN.
Page 677 Uninstall the installed driver, and then reinstall it. For details about uninstalling and installing drivers, see the driver manual at the online manual site. https://oip.manual.canon/ Are You Using Resident Software? If you are using resident software, such as security software, disable it and then try printing.
Page 678 Uninstall the installed driver, and then reinstall it. For details about uninstalling and installing drivers, see the driver manual at the online manual site. https://oip.manual.canon/ Are You Using Resident Software? If you are using resident software, such as security software, disable it and then try printing.
Page 679 Viewing the Printer Port(P. 736) For details about installing the driver, see the manual of the driver at the online manual site. https://oip.manual.canon/ Is Two-way Communication Between the Machine and Computer Enabled? (Windows) Enable two-way communication if it is not enabled, and restart the computer and machine.
Page 680 Reinstall the Printer Driver. Uninstall the installed driver, and then reinstall it. For details about uninstalling and installing drivers, see the driver manual at the online manual site. https://oip.manual.canon/ Installing in Windows Use a print server to install the printer driver.
Page 681 Troubleshooting Printing Is Slow 965K-0H5 It takes time until the first page is printed. The printing speed may be slower after continuous printing or printing on narrow paper to allow for adjustments of the temperature or image quality of the machine. In all other cases, an error may have occurred.
Page 682 Troubleshooting Scanning 965K-0H6 If you have problems when scanning, restart the machine and computer. If the problem persists even after restarting, check the following troubleshooting methods. Cannot Save Scanned Data to a Computer(P. 673) Cannot Save Scanned Data to a Shared Folder(P. 675) ◼...
Page 683 Uninstall the installed driver, and then reinstall it. For details about uninstalling and installing drivers, see the driver manual at the online manual site. https://oip.manual.canon/ Step 3: Checking the Status of the Machine Was the IP Address of the Machine or Other Device Changed? If so, check whether the machine and other device have the same IP address.
Page 684 Troubleshooting Step 4: Checking the Store Location of the Scanned Data Check the Attributes of the Store Location (Windows). On the computer, check that the attributes of the store location are not read only. Right-click the store location, and click [Properties]. ➠...
Page 685 Troubleshooting Cannot Save Scanned Data to a Shared Folder 965K-0H8 Use the following steps to check the status of the shared folder of the store location and the machine: Step 1: Checking the Occurrence of the Problem(P. 675) Step 2: Checking the Status of the Computer with the Shared Folder(P. 675) Step 3: Checking the Status of the Machine(P.
Page 686 Troubleshooting Step 4: Checking the Shared Folder Do You Have Permission to Access the Shared Folder? If you do not have permission to access the shared folder, on the computer, change the permission to enable saving of scanned data. When Using Windows Right-click the shared folder of the store location, and click [Properties].
Page 687 Troubleshooting Faxing and Using the Telephone 965K-0H9 This is a list of problems that can occur when faxing and using the telephone. Check how to troubleshoot the problem based on the symptom. Cannot Send a Fax(P. 678) Cannot Receive a Fax(P. 680) Machine Does Not Automatically Switch Between Telephone and Fax(P.
Page 688 Troubleshooting Cannot Send a Fax 965K-0HA Troubleshoot by checking the following steps: Step 1: Checking the Original(P. 678) Step 2: Checking the Status of the Machine(P. 678) Step 3: Checking the Send Status(P. 679) Step 1: Checking the Original Is Original Placed Correctly? Place the original correctly while paying attention to the orientation of the side to be scanned.
Page 689 Troubleshooting Is [The memory is full.] Displayed on the Control Panel? If so, scanning of the original cannot be performed due to insufficient available memory. Try the following: ● If there is data waiting to be printed or sent, wait until the processing is completed. ●...
Page 690 Troubleshooting Cannot Receive a Fax 965K-0HC Troubleshoot by checking the following steps: Step 1: Checking the Remaining Amount of Toner in the Toner Cartridge(P. 680) Step 2: Checking the RX Mode Setting(P. 680) Step 3: Checking the Fax Reception Environment(P. 681) Step 4: Free Up Memory on the Machine(P.
Page 691 Troubleshooting Step 3: Checking the Fax Reception Environment Are You Receiving a Fax via an Optical Line? The machine conforms to analog line standards, and receiving of faxes via optical line cannot be guaranteed. You may be able to perform operations via optical line, so see the following: Cannot Send or Receive a Fax via Optical Line(P.
Page 692 Troubleshooting Machine Does Not Automatically Switch Between Telephone and Fax 965K-0HE Troubleshoot by checking the items below. Is the RX Mode Set Appropriately? ● Check that the RX Mode is set according to your fax purpose, and change the setting, as needed. Changing Fax RX Mode and Setting the Action when Receiving a Fax(P.
Page 693 Troubleshooting Cannot Send or Receive a Fax via Optical Line 965K-0HF The machine conforms to analog line standards, and sending and receiving of faxes via optical line cannot be guaranteed. You may be able to perform operations via optical line, so use the following steps: Check the Optical Line Provider.
Page 694 Troubleshooting Cannot Send a Fax to an International Destination 965K-0HH Troubleshoot by checking the items below. Enter the Wait Time (Pause). ● When sending a fax to an international destination, enter the international access number, country code, and fax number of the destination in that order. Press [Pause] in between the numbers to add a pause. ●...
Page 695 Troubleshooting Other Party's Telephone or Fax Number Is Not Displayed 965K-0HJ Troubleshoot by checking the items below. Is the Machine Connected to a Telephone That Supports Number Display? The machine does not support number display. When a telephone that supports number display is connected to the machine, the other party's number can be displayed on the display of the telephone.
Page 696 Troubleshooting Management Functions and Environment Settings 965K-0HK This is a list of frequently asked questions about management functions. Check the applicable item. Cannot Access Remote UI or Send Function Setting Tool(P. 687) Changing the Volume of the Confirmation Sound and Warning Tone(P. 688) Changing the Time Until Sleep Mode(P.
Page 697 Troubleshooting Cannot Access Remote UI or Send Function Setting Tool 965K-0HL If the message [Cannot access Remote UI.] or [Cannot continue the settings because the function to perform settings for the device is restricted.] appears and you cannot access Remote UI or Send Function Setting Tool, troubleshoot by checking the items below.
Page 698 Troubleshooting Changing the Volume of the Confirmation Sound and Warning Tone 965K-0HR You can change the communication and completion tones for faxes, and change the volume of the machine’s confirmation and warning tones. Adjusting the Volume (For Models with a Fax Function)(P. 191) Adjusting the Volume (For Models without a Fax Function)(P.
Page 699 Troubleshooting Changing the Time Until Sleep Mode 965K-0HS In addition to being able to change the time until the machine enters sleep mode, you can also configure a specified time the machine enters sleep mode. Reducing Power Consumption (Sleep Mode)(P. 109)
Page 700 Troubleshooting Lost Department ID or PIN for the Administrator 965K-0HU Contact the administrator to check whether the System Manager ID and System Manager PIN were changed from the default settings. The System Manager ID and System Manager PIN are not set by default. * If they have not been changed from the default settings, change them for enhanced security, and allow only certain administrators to know this information.
Page 701 Troubleshooting Checking the Items That Can Be Configured on the Machine and Their Settings 965K-0HW You can print the User Data List and System Manager Data List to check the items that can be configured on the machine and their settings. Printing and Viewing Reports and Lists(P.
Page 702 Cannot use these settings. Sending to the specified destination is restricted.(P. 696) Cartridge communication error. Cannot print. A non-Canon or counterfeit cartridge may be inserted. (P. 696) Cartridge Communication Error Problems resulting from the use of non-Canon cartridges are not covered under the warranty.(P. 697) Change the authentication password.(P. 697) Check the authentication settings.(P.
Page 703 Paper Settings and Loaded Size Mismatch(P. 705) Prepare cartridge.(P. 705) Printing is restricted.(P. 706) Problems resulting from the use of non-Canon cartridges are not covered under the warranty. The amount remaining in the cartridge cannot be displayed correctly.(P. 706) Remote scanning is restricted.(P. 706) Scanning is restricted.(P.
Page 704 Troubleshooting ● If Restrict Access is enabled, set the user name and password correctly. ● Use Remote UI to display the Address Book, click the applicable destination, and set the information of the shared folder correctly. Registering Destinations to the Address Book (Remote UI)(P. 169) Cannot analyze the authentication server certificate.
Page 705 Printing cannot be performed due to the use of a toner cartridge whose print quality cannot be guaranteed. Replace with a New Toner Cartridge. Replacing the Toner Cartridge(P. 598) For optimum print quality, using Canon genuine toner cartridges is recommended. List of Consumables(P. 604) Cannot print RX data.
Page 706 Reinstall the Toner Cartridge or Replace with New Toner Cartridge. Replacing the Toner Cartridge(P. 598) ● For optimum print quality, using Canon genuine toner cartridges is recommended. List of Consumables(P. 604)
Page 707 Canon cartridges are not covered under the warranty. Printing cannot be performed due to incorrect installation of the toner cartridge, a damaged toner cartridge, or the use of a non-Canon toner cartridge, resulting in a communication error. Reinstall the Toner Cartridge.
Page 708 Troubleshooting Log in to Remote UI in System Manager Mode [Settings/Registration] [Network Settings] [Direct Connection Settings] [Edit] in [IP Address for Direct Connection], enter the IP address [OK] restart the machine On the control panel, select [Menu] in the [Home] screen, and then select [Preferences] to configure the settings.
Page 709 Troubleshooting Check the Security Settings of the Wireless LAN Router. For details, see the manual of the wireless LAN router or contact the manufacturer. Could not connect using WPS. Wait a moment, then configure the settings again. An error occurred, preventing the machine from establishing a WPS connection. Wait a Moment, and Configure the Settings Again.
Page 710 Troubleshooting Could not perform correction. Correction could not be performed due to jammed paper, loading of incorrect paper, or another problem. Load Correct Paper in the Paper Drawer. Follow the instructions on the control panel during correction, and load usable paper. Loading Paper in the Paper Drawer(P.
Page 711 Troubleshooting Could not perform IEEE 802.1X authentication. Configure the correct authentication information. The authentication method or authentication information of IEEE 802.1X is not set correctly. Set the Authentication Method and Authentication Information (Keys and Certificates, Password, CA Certificate) Correctly. Setting IEEE 802.1X(P. 388) Managing and Verifying a Key and Certificate(P.
Page 712 Troubleshooting Could not perform Open System authentication. Check the encryption key settings. The WEP authentication methods of the machine and wireless LAN router (access point) do not match, or MAC address filtering of the wireless LAN router is set to prevent a connection to the machine, thereby preventing Open System Authentication.
Page 713 Troubleshooting End of Cartridge Lifetime The toner cartridge has reached the end of their lifetime. It Is Recommended to Replace with New Toner Cartridge. Press [Display Cartridge Replacement Steps] and replace the toner cartridge while following the instructions on the screen. Replacing the Toner Cartridge(P.
Page 714 Troubleshooting Log in to Remote UI [Settings/Registration] [RX/Forwarding Settings] or [RX Settings] [Common Settings] [Edit] in [Common Settings] select the [Continue Printing When Amount in Cartridge Is Low] checkbox [OK] On the control panel, select [Menu] in the [Home] screen, and then select [Function Settings] to configure the settings.
Page 715 Troubleshooting When Connected via Wireless LAN Configure the settings correctly according to your usage environment. Connecting to a Wireless LAN(P. 57) When Connected via Wired LAN Check that the Ethernet cable is properly connected. Connecting to a Wired LAN(P. 56) Paper jammed.
Page 716 On the control panel, select [Menu] in the [Home] screen, and then select [Management Settings] to change the setting. [Department ID Management](P. 564) Problems resulting from the use of non-Canon cartridges are not covered under the warranty. The amount remaining in the cartridge cannot be displayed correctly.
Page 717 Troubleshooting On the control panel, select [Menu] in the [Home] screen, and then select [Management Settings] to change the setting. [Department ID Management](P. 564) Scanning is restricted. Scanning is restricted due to Department ID Management. Log In with a Department ID That Does Not Restrict Scanning. For the Department ID and PIN, contact the system administrator.
Page 718 Troubleshooting The authentication server certificate is incorrect. A CA certificate that supports the certificate of the authentication server is not registered to the machine. Check the certificate information of the authentication server, and register a supported CA certificate. Setting IEEE 802.1X(P. 388) Registering a Key and Certificate or CA Certificate Obtained from an Issuing Authority(P.
Page 719 Troubleshooting The memory is full. [The memory is full.] Is Displayed on the Control Panel, and the Operation Cannot Be Performed. Scanning or faxing cannot be performed due to insufficient available memory. If there is data waiting to be printed or sent, wait until the processing is completed.
Page 720 Troubleshooting The USB memory is restricted. Saving of scanned originals to a USB memory device is restricted. To Cancel Restriction, Change the [Memory Media Settings] Setting. The machine must be restarted to apply the settings. Log in to Remote UI in System Manager Mode [Settings/Registration] [Store/Access Files Settings] [Memory Media Settings]...
Page 721 Troubleshooting An Error Code Is Displayed 965K-0HY If printing cannot be performed, or scanned data or a fax cannot be sent or received, or another error occurs, an error code (three-digit number starting with "#") is displayed in the report or job log. Report Job Log Select the error code from the list below, and check how to troubleshoot the problem.
Page 722 Troubleshooting #003 The data volume is too large to send or receive a fax. Divide the Original or Lower the Resolution. Cannot Send a Fax ● When sending an original with many pages, divide the original and send it. ● Change the set resolution to a lower resolution when scanning the original.
Page 723 Troubleshooting Log in to Remote UI in System Manager Mode [Settings/Registration] [TX Settings] [Fax TX Settings] [Edit] select the [Allow Fax Driver TX] checkbox [OK] On the control panel, select [Menu] in the [Home] screen, and then select [Function Settings] to change the setting.
Page 724 Troubleshooting #401 The USB memory device does not have sufficient free memory. Delete Any Unneeded Files from the USB Memory Device, or Use a Different USB Memory Device. Inserting and Removing a USB Memory Device(P. 182) #406 An error occurred when saving data to a USB memory device. Has the USB Memory Device Been Removed? Confirm the orientation of the USB memory device, and insert it correctly into the machine.
Page 725 Troubleshooting Restart the Machine, and Then Send or Save the Data Again. Restarting the Machine(P. 107) #751 The machine was unable to connect to the store location, or unable to connect to the network due to a disconnection. Check the Store Location. Check that the FTP server is started.
Page 726 Troubleshooting On the control panel, select [Menu] in the [Home] screen, and then select [Preferences] to view this information. [Wait Time for Conn. at Startup](P. 478) ● If a wait time is set, a connection cannot be established immediately after turning ON the power of the machine.
Page 727 Troubleshooting #804 You do not have permission to access the shared folder or FTP server, or the destination is not set correctly. Does the Sending User (User Name Registered as a Destination) Have Write Permission for the Store Location? If the user does not have permission, grant write permission to the sending user for the store location. For details, contact the network administrator.
Page 728 Troubleshooting #813 The user name or password to be used for POP3 server authentication is not set correctly. Set the User Name and Password Correctly. Configuring Detailed Information of the E-mail Server (Remote UI)(P. 248) #816 The maximum number of pages that can be printed for the department has been reached. Check the Usage, and Reset the Count to Zero.
Page 729 Troubleshooting #829 The received data exceeds the maximum size that can be received by the machine. Have the Sender Check and Resend the Data. When Receiving a Fax The machine prints or saves to memory pages 1 to 999 and deletes page 1,000 and beyond. Have the sender resend page 1,000 and beyond.
Page 730 Troubleshooting #846 APOP authentication is set to be used to encrypt the password at authentication using POP authentication before sending data (POP before SMTP), but APOP authentication failed. Disable APOP Authentication. Configuring Detailed Information of the E-mail Server (Remote UI)(P. 248) #852 The power of the machine turned OFF for some reason.
Page 731 Troubleshooting If the data is corrupted or otherwise damaged, fix the data. #863 An error occurred, preventing printing. Restart the Machine, and Then Print the Data Again. Restarting the Machine(P. 107) #934 The job was deleted by the Auto Delete Suspended Jobs function. Resolve the Error That Caused the Job to Be Suspended.
Page 732 Troubleshooting If the Problem Persists 965K-0J0 If the problem persists even after trying the troubleshooting methods, contact your dealer or service representative. Do not disassemble or repair the machine yourself. ● Disassembling or repairing the machine yourself may void the warranty. Checks Before Contacting Us ●...
Page 733 Appendix Appendix Appendix ................................724 ........................... 725 Manuals of the Machine ............................726 Using the User's Guide ........................... 728 Manual Display Settings ....................729 Operation Examples When Using a Computer ................739 Environmental Information, Regulations, and Standards ................................. 741 Notice ..........................
Page 734 Appendix Appendix 965K-0J1 In this chapter, you can view the manuals of the machine and the basic operations required when using the machine with a computer. Manuals of the Machine Manuals are provided according to your purpose. Manuals of the Machine(P. 725) The User's Guide (this manual) contains information on all functions of the machine and specifications as well as how to maintain the machine.
Page 735 The Send Setting Guide is provided on the supplied CD/DVD-ROM. * You can also display the Send Setting Guide at startup when using the downloaded Send Function Setting Tool. ● For details about the drivers, software, and manual of the Application Library, see the online manual site. https://oip.manual.canon/...
Page 736 Screens and Illustrations In the User's Guide, unless otherwise stated, the following are used in the screens and illustrations. Model MF465dw Toner Cartridge Canon Cartridge 070 Computer Operating System Windows 10 macOS 11 ● The operations and screens may vary depending on the computer operating system.
Page 737 Appendix Indicates an operation that must not be performed. Read these items carefully, and make sure not to perform the described operations. Indicates important requirements and restrictions for security and data protection as well as precautions that should be observed. Be sure to read these items to avoid malfunction, fault, or property damage due to incorrect operation.
Page 738 Appendix Manual Display Settings 965K-0J4...
Page 739 Appendix Operation Examples When Using a Computer 965K-0J5 When using the machine from a computer, you must configure the settings of the computer according to the function you are using. In addition, you may need the computer information to view the information set on the machine. In this case, use the operation examples below to check the required settings and information on the computer.
Page 740 Appendix In [Group or user names], select [Everyone]. In [Permissions], select the [Allow] checkbox in [Change]. Click [OK]. Click [OK] [Close]. ➠ The created folder can be used as a shared folder. ◼ When Using macOS Click [ [System Preferences] [Sharing].
Page 741 Appendix In [Shared Folders], select the created folder. In [Users], select [Everyone] [Read & Write]. Close the screen. ➠ The created folder can be used as a shared folder. Enabling Network Discovery Right-click [ ] (Start), and click [Network Connections]. ➠...
Page 742 Appendix ◼ When Using Windows Right-click [ ] (Start), and click [File Explorer]. In [Network], select the print server to display the shared printer. If nothing is displayed in [Network], enable network discovery. Enabling Network Discovery(P. 731) ◼ When Using macOS Click [ [System Preferences] [Printers &...
Page 743 Appendix ◼ When Using Windows Right-click [ ] (Start), and click [System]. ➠ The [About] screen is displayed. In [Device specifications], view the computer name and operating system version. ● The computer name is displayed in [Device name]. ● The operating system version is displayed in [System type]. If the computer has a 32-bit operating system, "32-bit Operating System"...
Page 744 Appendix Click [Cancel]. Viewing the Network Connection Information of the Computer When Using Windows(P. 734) When Using macOS(P. 735) ◼ When Using Windows Right-click [ ] (Start), and click [Network Connections]. ➠ The [Status] screen is displayed. View the network connection information. Viewing the SSID of the Wired LAN View the SSID in [Network status].
Page 745 Appendix ◼ When Using macOS Click [ [System Preferences] [Network]. ➠ The [Network] screen is displayed. View the IP address, DNS server, and other information. For Wired LAN...
Page 746 Appendix For Wireless LAN ● View the SSID in [Network Name]. ● View the IP address in [Status]. ● Click [Advanced], and view the DNS server on the [DNS] tab. Viewing the Printer Port Click [ ] (Start) ] (Settings) [Devices] [Printers &...
Page 747 The required action depends on the port you are using. - If [Canon MFNP Port] is displayed in [Description], the connection is maintained as long as the machine and computer belong to the same subnet, so no action is required on the computer.
Page 748 Appendix ◼ When Using macOS Click [ [System Preferences] [Printers & Scanners]. ➠ The [Printers & Scanners] screen is displayed. Select the machine, and click [Open Print Queue]. From the [Printer] menu, click [Print Test Page]. ➠ When the print data is sent correctly, a test page is printed from the machine.
Page 749 EEE. Your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources. For more information about the recycling of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canon-europe.com/sustainability/approach/.
Page 750 The duplex function has been auto enabled during the set up and driver installation and Canon strongly recommends that you do not disable this function. You should continue to use the duplex function to reduce the environmental impact of your work with this product at all times.
Page 751 The information in this document is subject to change without notice. ● CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MANUAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS STIPULATED HEREIN, INCLUDING WITHOUT LIMITATION THEREOF WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE, OR NON-INFRINGEMENT OF PATENT RIGHTS.
Page 752 Appendix Trademarks and Copyrights 965K-0J8 ◼ Trademarks Adobe, Acrobat and Reader are registered trademarks of Adobe Systems Incorporated in the United States and/or other countries. Apple, Bonjour, iPad, iPhone, iPod touch, Mac, macOS, OS X, and Safari are trademarks of Apple Inc. AirPrint and the AirPrint logo are trademarks of Apple Inc.
Page 753 Appendix The PDF logo is a trademark or registered trademark of Adobe Systems Incorporated in the United States and other countries. Copyright © 2008 Adobe Systems Incorporated. All rights reserved. Protected by U.S. Patents 6,185,684; 6,205,549; 7,213,269; 7,272,628; 7,278,168; Patents pending in the U.S. and other countries.
Page 754 Appendix Third-party Software 965K-0J9 For details about third-party software, click the following icon: Third-Party Services Third-Party Software Included in This Manual...
Page 755 SIL OPEN FONT LICENSE This Font Software is licensed under the SIL Open Font License, Version 1.1. This license is copied below, and is also available with a FAQ at: http://scripts.sil.org/OFL ----------------------------------------------------------- SIL OPEN FONT LICENSE Version 1.1 - 26 February 2007 ----------------------------------------------------------- PREAMBLE The goals of the Open Font License (OFL) are to stimulate worldwide...
Page 756 SIL OPEN FONT LICENSE 1) Neither the Font Software nor any of its individual components, in Original or Modified Versions, may be sold by itself. 2) Original or Modified Versions of the Font Software may be bundled, redistributed and/or sold with any software, provided that each copy contains the above copyright notice and this license.
Page 757 The Software Subjected to Other License Conditions Please refer to Contents of Software and respective License terms below, for more detail and corresponding license conditions. Contents of Software Names of Software 1. Adobe PDF Scan Library ......................2 2. Adobe PostScript 3 ........................5 3.
Page 758 1.Adobe PDF Scan Library Portions use software under the following terms: ______________________________________________________________________________________ This product contains either BSAFE and/or TIPEM software by RSA Security Inc. ______________________________________________________________________________________ This product includes software developed Apache Software Foundation (http://www.apache.org/). Copyright (c) 1998-2000 The Apache Software Foundation. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
Page 759 (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. This software consists of voluntary contributions made by many individuals on behalf of the Apache Software Foundation and was originally based on software copyright (c) 1999, International Business Machines, Inc., http://www.ibm.com.
Page 760 and that both that copyright notice and this permission notice appear in supporting documentation. Silicon Graphics makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty. ______________________________________________________________________________________ The Loki Library Portions Copyright (c) 2001 by Andrei Alexandrescu .
Page 761 2.Adobe PostScript 3 Copyright 2007-2008 Adobe Systems Incorporated and its licensors. All rights reserved. Portions include software under the following terms: ______________________________________________________________________________________ This product contains either BSAFE and/or TIPEM software by RSA Security Inc. ______________________________________________________________________________________ Portions of Pool.c_Copyright 1987 - NeXT, Inc., and portions of Graphics.c_Copyright 1988 NeXT, Inc.
Page 762 BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE APACHE SOFTWARE FOUNDATION OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
Page 763 SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ______________________________________________________________________________________ Portions Copyright (c) 1985, 1986 The Regents of the University of California. All rights reserved. This code is derived from software contributed to Berkeley by James A. Woods, derived from original work by Spencer Thomas and Joseph Orost.
Page 764 ______________________________________________________________________________________ NOTICE REGARDING SABLOTRON March 27, 2003 Portions of this product are based on Modifications created from the Original Code known as the "Sablotron XSLT Processor". The Sablotron XSLT Processor is subject to the Mozilla Public License Version 1.1 (the "License"). You may obtain a copy of the License at http://www.mozilla.org/MPL/ Software distributed under the License is distributed on an "AS IS"...
Page 765 and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. All advertising materials mentioning features or use of this software must display the following acknowledgement: This product includes software developed by the University of California, Berkeley and its contributors.
Page 766 or Software, (b) both the above copyright notice(s) and this permission notice appear in associated documentation, and (c) there is clear notice in each modified Data File or in the Software as well as in the documentation associated with the Data File(s) or Software that the data or software has been modified.
Page 767 3. All advertising materials mentioning features or use of this software must display the following acknowledgement: This product includes software developed by the University of California, Berkeley and its contributors. 4. Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
Page 768 3.expat Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd and Clark Cooper Copyright (c) 2001, 2002, 2003, 2004, 2005, 2006 Expat maintainers. Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to...
Page 769 4.HarfBuzz Copyright (C) 2006 Behdad Esfahbod Copyright (C) 1998-2004 David Turner and Werner Lemberg Copyright (C) 2008 Nokia Corporation and/or its subsidiary(-ies) Copyright (C) 2004,2007 Red Hat, Inc. Permission is hereby granted, without written agreement and without license or royalty fees, to use, copy, modify, and distribute this software and its documentation for any purpose, provided that the above copyright notice and the following two paragraphs appear in all copies of this software.
Page 770 5.Lua Copyright © 1994–2014 Lua.org, PUC-Rio. Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial...
Page 771 6.LuaSocket LuaSocket 2.0.2 license Copyright © 2004-2007 Diego Nehab Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:...
Page 772 7.LuneScript MIT License LuneScript Copyright (c) 2018-2020 ifritJP Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:...
Page 773 8.Net-SNMP Various copyrights apply to this package, listed in various separate parts below. Please make sure that you read all the parts. ---- Part 1: CMU/UCD copyright notice: (BSD like) ----- Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work - 1996, 1998-2000 Copyright 1996, 1998-2000 The Regents of the University of California All Rights Reserved Permission to use, copy, modify and distribute this software and its...
Page 774 All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
Page 775 this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * The name of Cambridge Broadband Ltd. may not be used to endorse or promote products derived from this software without specific prior written permission.
Page 776 * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
Page 777 * Neither the name of Sparta, Inc nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
Page 778 THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
Page 779 SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Page 780 Copyright (c) 2009, ScienceLogic, LLC All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 781 (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.
Page 782 THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
Page 783 INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Page 784 ---- Part 14: USC/Information Sciences Institute copyright notice (BSD) ----- Copyright (c) 2017-2018, Information Sciences Institute All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 785 9.OpenSSL OpenSSL License --------------- ============================================================= ======= * Copyright (c) 1998-2018 The OpenSSL Project. All rights reserved. * Redistribution and use in source and binary forms, with or without * modification, are permitted provided that the following conditions * are met: * 1.
Page 786 acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)" * THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY * EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE * IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR * PURPOSE ARE DISCLAIMED.
Page 787 * apply to all code found in this distribution, be it the RC4, RSA, * lhash, DES, etc., code; not just the SSL code. The SSL documentation * included with this distribution is covered by the same copyright terms * except that the holder is Tim Hudson (tjh@cryptsoft.com). * Copyright remains Eric Young's, and as such any Copyright notices in * the code are not to be removed.
Page 788 * LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY * OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF * SUCH DAMAGE. * The licence and distribution terms for any publically available version or * derivative of this code cannot be changed.

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