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Item | Description | Q'ty | Remark |
1 | Panel | 1 | For EMEA Only, not for other regions |
2 | Assy_Front Trim | 1 | |
3 | Shielding tape for panel | 1 | |
4 | Key Board | 1 | |
5 | Shielding tape for key board | 1 | |
6 | Joystick button | 1 | |
7 | Joystick Board | 1 | |
8 | Joystick holder | 1 | |
9 | USB Sub Board | 1 | |
10 | EMI Sponge | 1 | |
11 | Power board | 2 | |
12 | Interface board | 1 | |
13 | USB Main Board | 1 | |
14 | AC socket | 1 | |
15 | Chassis | 1 | |
16 | Rear Cover | 1 | |
17 | Stand Assy | 1 | |
18 | Base Assy | 1 | |
19 | Power cable | 1 | See "NOTE" |
20 | USB 3.2 Gen 1 (5 Gbps) upstream cable (1.8 m) upstream cable 1.8 m | 1 | See "NOTE" |
21 | DisplayPort 1.8 M cable (DisplayPort to DisplayPort) | 1 | See "NOTE" |
22 | DisplayPort 1.0 M cable(Mini DisplayPort to DisplayPort) | 1 | See "NOTE" |
NOTE:For replacement of power cord, connectivity cable and external power supply (if applicable), contact Dell:
To change power cable/ connectivity cable, switch off power before unplugging the cable and replugging in requires cable.
NOTE:
This "Disassembly and Assembly Procedures" is for EMEA only, not for other regions. Please note that Dell will deem warranty void if any disassembly is done on the monitors.
Tool Required:
List the type and size of the tools that would typically can be used to disassemble the product to a point where components
and materials requiring selective treatment can be removed.
Tool Description:
Disassembly Procedures:
Remove the monitor stand base:
Use a Philips-head screwdriver to remove four screws for unlocking mechanisms.
(No.1~4 screw size=M4x10; Torque=10~11kgfxcm)
Wedge your fingers between the rear cover and the middle bezel on the corners of the top side of the monitor to release the rear cover, then use one hand to press the middle bezel, the other hand to pull up carefully the rear cover in order of arrow preference for unlocking mechanisms of rear cover.
Remove the rear cover, then tear off 1pcs aluminum foil for uncovering the EDP connector, then disconnect power key cable and joystick key cable away from the connectors of the board. Tear off 1pcs shading mylar, then disconnect the panel lamp connector, then release the cable from the hooks.
Disconnect EDP cable from the panel connector, then disconnect two USB cable from the connector of the board. Use a Philips-head screwdriver to remove one screw for unlocking the USB sub board unit, then release the USB sub board unit. (No.1 screw size=M3x6, Torque=4 ± 0.5kgfxcm)
Use a Philips-head screwdriver to remove 1pcs screw for unlocking the joystick board with middle frame, then release the key cable by tearing off 2pcs tapes, then release the joystick board from the hooks of the middle frame. (No.1 Screw size= M3x6, Torque=2~2.5kgfxcm)
Use a Philips-head screwdriver to remove 14pcs screws for unlocking the middle bezel with the panel module, then tear off 2pcs shading mylar tape for uncovering the two screws holes of the middle frame. (No.1~14 Screw size= M3x5, Torque=3~4kgfxcm)
Use a Philips-head screwdriver to remove 4pcs screws for unlocking the bracket with the ( No.1~4 Screw size= M3x2.6, Torque=3~4kgfxcm)
Tear off 2pcs tapes on the back of the power key cable, then lift up the middle bezel and remove the middle bezel.
Put the middle frame into a fixture jip, then tear off the mylar tape, and then use screwdriver to remove 1pcs screw for unlocking the power key board with the middle bezel. (No.1 Screw size= M2x2.4, Torque=0.8±0.2kgfxcm)
Lift up the bracket chassis module and put the bracket chassis module on a protective cushion.
Lift up the bracket chassis bracket chassis module on a protective cushion.
Use a Philips-head screwdriver to remove 10pcs screws for unlocking the power board, interface board and main USB board with the bracket, then release the EDP cable and panel lamp cable from the hooks of the bracket chassis module.(No.1 screw size=M4x8, Torque=6 ± 0.5kgfxcm; No.2~10 screw size=M3x7.5, Torque=6 0.5kgfxcm)
Remove the circuit boards from the chassis module carefully, and then of the cables.
Assembly Procedures:
Place a bracket chassis base on a protective cushion, then paste 3pcs Silicon sheet on the correct positions as the picture below shown, then assemble 1pcs AC outlet with the bracket.
Take 1pcs power board, then connect the AC wire to the connector of the power board, then turn over a power board and put it into the bracket chassis.
Take 1pcs interface board, connect 1pcs EDP cable, 1pcs panel lamp cable and 1pcs USB connective cable to the connectors of the interface board, then connect the cable of the power board to the interface board, then turn over and locate it into the bracket.
Take 1pcs main USB board, then connect USB connective cable to the connector of the main USB board, then locate the board into the bracket.
Use a Philips-head screwdriver to tighten 10pcs screws for locking the power board, interface board and main USB board with the bracket, then locate the EDP cable and panel lamp cable into the hooks of the bracket chassis module. (No.1 screw size=M4x8, Torque=6 ± 0.5kgfxcm; No.2~10 screw size=M3x7.5, Torque=6±0.5kgfxcm)
Panel preparation: Take out 1pcs panel module from the carton, remove the protective film by tearing off the tapes, then examine the panel surface according to inspection criteria. Turn over the panel to place the screen faced down for later assembling.
Move and put the bracket chassis module on the back of the panel module.
Take 1pcs power key board with key cable and 1pcs middle frame, and then locate the power key board to the specific position of the middle frame. Put the unit into a fixture, use a Philips-head screwdriver to tighten 1pcs screw for locking the power key board with the middle frame, then cover the power key board with 1pcs black mylar tape. (No.1 Screw size= M2x2.4, Torque=0.8±0.2kgfxcm)
Assemble the middle frame with the panel module. Tear off 2pcs tape papers on the back of the power key cable, then fix the power key cable on the back of the panel with tapes on the back of the cable.
Use a Philips-head screwdriver to tighten 4pcs screws for locking the bracket with the (No.1~4 Screw size= M3x2.6, Torque=3~4kgfxcm)
Use a Philips-head screwdriver to tighten 14pcs screws for locking the middle bezel with the panel module, then paste 2pcs shading mylar tape to cover the two screws holes of the middle frame. (No.1~14 Screw size= M3x5, Torque=3~4kgfxcm)
Take 1pcs joystick board and 1pcs cap, and assemble the cap with joystick key, then locate the joystick board unit into the hooks of the middle frame. Use a Philips-head screwdriver to tighten 1pcs screw for locking the joystick board with middle frame, then tear off 2pcs tape papers on the back of the key cable, then fix the cable on the back of the panel. (No.1 Screw size= M3x6, Torque=2~2.5kgfxcm)
Take 1pcs USB sub board, 1pcs connective cable and 1pcs FFC cable. Connect the two cables to the connectors of the USB sub board, paste 1pcs conductive foam on the back of USB sub board, then locate the USB sub board into the hooks of the middle frame. Use a Philips-head screwdriver to tighten 1pcs screw for locking the USB sub board with the middle frame. Connect the USB sub cable to the USB main board, then connect the EDP cable to the panel connector. (No.1 screw size=M3x6, Torque=4 ± 0.5kgfxcm)
Locate the panel lamp cable into the hooks of the middle frame, then plug the cable to the connector of the panel, then cover the panel lamp cable with 1pcs shading mylar tape.
Connect the power key cable and joystick key cable to the connectors of the board, then paste 1pcs aluminum foil on the specific position to fix the cables and EDP connectors.
Take 1pcs rear cover close to the panel unit, then put down the rear cover and push the rear cover for mechanisms engagement.
Use a Philips-head screwdriver to tighten 4pcs screws for locking the rear cover with the assembled unit. (No.1~4 screw size=M4x10; Torque=9 ± 0.5kgfxcm)
Take a stand base close to the monitor. Fit the two tabs on the upper part of the stand into the grooves on the back of the monitor, and then lower the stand so that the monitor mounting area snaps onto the stand.
Lift up the monitor to checking the gap between the front bezel with panel module, then provide power supply and a video signal to the the monitor for functionality check.
Before you begin any of the procedures in this section, follow the Safety Instructions.
Self-test
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
The floating dialog box should appear on-screen (against a black background), if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor IS functioning properly.
Built-in diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and graphics card.
To run the built-in diagnostics:
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the graphics card and computer. The test is complete when a text screen is displayed. To exit, toggle the joystick control again.
Disabling AMD FreeSync
AW2523HF monitor has FreeSync enabled by default. Please toggle between FreeSync on/off from AMD Software Adrenalin Edition. Once disabled on the AMD Software side, FreeSync is disabled on the monitor also.
Common problems
The following table contains general information about common monitor problems you might encounter and the possible solutions:
Common Symptoms | What You Experience | Possible Solutions |
No Video/ Power LED off | No picture |
|
No Video/ Power LED on | No picture or no brightness |
|
Missing Pixels | LCD screen has spots |
|
Stuck-on Pixels | LCD screen has bright spots |
|
Brightness Problems | Picture too dim or too bright |
|
Safety Related Issues | Visible signs of smoke or sparks |
|
Intermittent Problems | Monitor malfunctions on & off |
|
HDR Problems | Cannot set GFX solution into HDR mode after switching into Desktop/ Movie HDR/ Game HDR Presets |
|
Missing Color | Picture missing color |
|
Wrong Color | Picture color not good |
|
Image retention from a static image left on the monitor for a long period of time | Faint shadow from the static image displayed appears on the screen |
|
Product specific problems
Problem | What you experience | Possible solutions |
Screen image is too small | Image is centered on screen, but does not fill entire viewing area |
|
Cannot adjust the monitor with the buttons on the front panel | OSD does not appear on the screen |
|
No Input Signal when user controls are pressed | No picture, the LED light is white |
|
The picture does not fill the entire screen | The picture cannot fill the height or width of the screen |
|
No image when using DP connection to the PC | Black screen |
|
Loss of functionality or abnormal behavior with legacy devices on HDM12.0 connection | Missing option or unable to turn on HDR under Windows Display Setting; Loss of audio or unable to detect audio device; Loss of visual while playing a video |
|
Universal Serial Bus(USB) specific problems
Specific Symptoms | What You Experience | Possible Solutions |
USB interface is not working | USB peripherals are not working |
|
Super speed USB 3.0 interface is slow | Super speed USB 3.0 peripherals working slowly or not working at all |
|
Wireless USB peripherals stop working when a USB 3.0 device is plugged in | Wireless USB peripherals responding slowly or only working as the distance between itself and its receiver decreases |
|
Product Announcement:
This product is certificated to meet RoHS Directive and Lead-Free produced definition. Using approved critical components only is recommended when the situation to replace defective parts. Vender assumes no liability express or implied, arising out of any unauthorized modification of design or replacing non-RoHS parts. Service providers assume all liability.
Qualified Repairability:
Proper service and repair is important to the safe, reliable operation of all series products. The service providers recommended by vendor should be aware of notices listed in this service manual in order to minimize the risk of personal injury when perform service procedures. Furthermore, the possible existed improper repairing method may damage equipment or products. It is recommended that service engineers should have repairing knowledge, experience, as well as appropriate product training per new model before performing the service procedures.
NOTICE:
To avoid electrical shocks, the products should be connected to an authorized power cord, and turn off the master power switch each time before removing the AC power cord.
To prevent the product away from water or expose in extremely high humility environment.
To ensure the continued reliability of this product, use only original manufacturer's specified parts.
To ensure following safety repairing behaviour, put the replaced part on the components side of PWBA, not solder side.
To ensure using a proper screwdriver, follow the torque and force listed in assembly and disassembly procedures to unscrew screws.
Using Lead-Free solder to well mounted the parts.
The fusion point of Lead-Free solder requested in the degree of 220C.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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