Preventing Others From Viewing Or Joining A Shared-Line Call; Tracing Suspicious Calls - Cisco 7921G - Unified Wireless IP Phone VoIP Phone Manual

Preventing Others from Viewing or Joining a Shared-Line Call

If you share a phone line, you can use the Privacy feature to prevent others who share the line from
viewing or barging (adding themselves to) your calls.
If you want to...
Prevent others from viewing or
barging calls on a shared line
Allow others to view or barge calls
on a shared line
Tips
• If the phone that shares your line has Privacy enabled, you can make and receive calls using the
shared line as usual.
• The Privacy feature applies to all shared lines on your phone. Consequently, if you have multiple
shared lines and Privacy is enabled, coworkers cannot view or barge calls on any of your shared
lines.

Tracing Suspicious Calls

If you are receiving suspicious or malicious calls, your system administrator can add the Malicious Call
Identification (MCID) feature to your phone. This feature enables you to identify an active call as
suspicious, which initiates a series of automated tracking and notification messages.
If you want to...
Notify your system
administrator about a
suspicious or harassing call
Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later
Then...
1. Choose Options > Private.
2. To verify that Privacy is on, look for
icon) next to the directory number.
1. Choose Options > Private.
2. To verify that Privacy is off, look for
icon) next to the directory number.
Then...
Choose Options > MCID.
Your phone plays a tone and displays the message, "MCID successful."
Advanced Call Handling
(Privacy-enabled
(Privacy-disabled
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