Answer A Call; Hold And Resume A Call; Mute A Call - Cisco 524G - Unified IP Phone VoIP User Manual

Unified communications manager express
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• Press Redial to dial the last number, or press the Navigation button (with the phone idle) to see your Placed Calls.
• If you are placing a call while another call is active (using the same line), press the Hold button, and then press New Call
and enter the number.
• If you are dialing from the Setup, choose Call History and select Missed Calls, Received Calls, or Placed Calls.
• If you are dialing on-hook, without a dial tone (predial), enter a number, then lift the handset go off-hook, press Dial,
or
.
Use the backspace (<<) soft key to erase digits that you enter incorrectly.
Note
Additional Options—Place a Call
To place a call while another call is active (using a different line):
1. Press the line button for a new line. The first call is automatically placed on hold.
2. Enter a number.

Answer a Call

Use one of the following methods to answer a call:
• Press
to answer with a headset, if unlit. Or, if
• Press
to answer with the speakerphone or press Answer.
• Press Answer to switch from a connected call to answer a new call, or, if the call is ringing on a different line, press the line
button.
• Press Answer to answer a call using call waiting.
• Press DnD to send a call to your voice messaging system.
End a Call
Use one of the following methods to end a call:
• Hang up the handset or press EndCall.
• If you are using a headset, press
• If you are using a speakerphone, press
• Press EndCall to hang up one call, and preserve another call on the same line. If necessary, remove the call from hold first.

Hold and Resume a Call

Engaging the Hold feature typically generates music or a beep to the caller.
To put a call on hold, use the following method:
1. Make sure the call you want to put on hold is highlighted.
2. Press the Hold button.
To remove a call from hold on the current line, use the following method:
1. Make sure the appropriate call is highlighted.
2. Press Resume.
To remove a call from hold on a different line, press the appropriate line. If a single call is holding on this line, the call
automatically resumes. If multiple calls are holding, scroll to the appropriate call and press Resume.

Mute a Call

With Mute enabled, you can hear other parties on a call and they cannot hear you. You can use Mute in conjunction with the
handset, headset, or a speakerphone.
is lit, press Answer.
. Or, to keep headset mode active, press EndCall.
or EndCall.
,
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