HP 157770-001 - DAT Drive 20/40 Tape User Manual page 5

10 Troubleshooting ............................................................................. 61
General Procedure .................................................................................................................... 61
Verifying USB installation for optimum performance ....................................................................... 63
Check for USB 2.0 port (Windows) ....................................................................................... 63
Ensure that the tape drive is the only device on a USB hub (Windows) ...................................... 63
For models prior to DAT 320 ensure that the hp_usbstor driver is being used (Windows) .............. 63
Check drivers (Linux) ........................................................................................................... 64
Frequently asked questions about USB drivers ............................................................................... 64
Problems with cartridges ............................................................................................................ 65
The cartridge is jammed ...................................................................................................... 65
The drive will not accept the cartridge (or ejects it immediately) ................................................ 65
11 Replacing an internal tape drive ....................................................... 67
To disconnect your drive ............................................................................................................ 67
To reconnect your tape drive ...................................................................................................... 67
12 USB Configuration Guide ................................................................ 69
USB in HP StorageWorks DAT devices ......................................................................................... 69
USB terminology ....................................................................................................................... 69
Setting up a USB network .......................................................................................................... 70
USB cables .............................................................................................................................. 70
Index ................................................................................................. 71
DAT USB Tape Drives 5