Error Logs - F-SECURE INTERNET GATEKEEPER FOR LINUX 4.01 Administrator's Manual

9.1.3 Error Logs

Logs are recorded when an error occurs. Refer to the error logs if the program is not working properly.
Error logs are formatted in the following manner. The format and text of the messages may change in
the future if necessary.
Error message format
Time (seconds) [Date Time Port Internal process ID Client IP address:Client host Client host
name:Client port number server IP address:Server host name:Server port number] Error message
The date and time indicates the time when the error occurred. The first time displays the number of
seconds from epoch time (1970/01/01 00:00:00(UTC)) in milliseconds.
For errors relating with OS system calls, the following is added to the end of the error message:
/strerror (Error code)=Error message
Error code: Error code for system calls
Error message: Error message for system calls
Error message content
Message
###ERROR### bind(port=Port number,addr=Address). # Please check whether
other service(mail/web server,etc...) is already running on port Port
number." /strerror(98)=Address already in use
Description
The service cannot be started because the configured port and address cannot be reached. The
product stands by to receive the port number specified by the bind() Linux system call. This error is
displayed when bind() fails because the specified port number is already in use.
Solution
Check the other service that uses the same port. Stop the service if it is not needed. If the service
is needed, configure the port of the service and the port used by the product to be different.
You can check the process used by each port and address by using "netstat –anp"
("system/netstat_anp.txt" for diagnostic information).
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