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MTC-LEU4 User Guide

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Summary of Contents for Multitech MTC-LNA4-B01

  • Page 1 ® MultiConnect Cell MTC-LEU4 User Guide...
  • Page 2 Legal Notices The MultiTech products are not designed, manufactured or intended for use, and should not be used, or sold or re-sold for use, in connection with applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or death, significant property damage, or serious physical or environmental damage.
  • Page 3: Table Of Contents

    CONTENTS Contents Chapter 1 – Product Overview ..........................6 About the MultiConnect Cell Modem........................... 6 Documentation ................................6 Dimensions..................................7 Serial.................................... 7 USB....................................8 Descriptions of LEDs..............................9 Side Panels .................................. 10 MTC-LEU4 Specifications............................. 11 Frequency Bands (LEU4) ............................. 12 LE910 Telit Transmission Output Power ........................
  • Page 4 CONTENTS Diversity and Power Draw ............................21 Chapter 4 – Antenna and Activation Information....................22 Notice regarding Compliance with FCC, EU, and Industry Canada Requirements for RF Exposure......22 Antenna System Cellular Devices..........................22 Antenna..................................22 Antenna Specifications ............................. 23 Account Activation for Cellular Devices ........................
  • Page 5 CONTENTS Details tab ................................. 44 Terminal tab................................44 Charts tab.................................. 44 Troubleshooting ................................45 Serial COM port is not available in the Serial Modem Settings................45 Device is not detected ("No Device") ........................45 MultiConnect Cell USB Modem is not detected ....................... 45 Connection Manager is not working, and a device connected to the computer is not detected......
  • Page 6: Chapter 1 - Product Overview

    It is intended for use in energy, utility, or industrial settings. The MTC-LEU4 is available with RS-232 or as a USB to Cellular device. Documentation The following documentation is available at https://www.multitech.com/brands/multiconnect-cell-100-series Select your model to get the documentation for that device. Document Description...
  • Page 7: Dimensions

    PRODUCT OVERVIEW Dimensions Serial ® MultiConnect Cell MTC-LEU4 User Guide...
  • Page 8: Usb

    PRODUCT OVERVIEW ® MultiConnect Cell MTC-LEU4 User Guide...
  • Page 9: Descriptions Of Leds

    PRODUCT OVERVIEW Descriptions of LEDs The top panel contains the following LEDs: Power and Terminal Ready LEDs—The Power LED indicates that DC power is present and the TR LED indicates when the unit is ready to receive data. Modem LEDs—Two modem LEDs indicate carrier detection and link status. Signal LEDs—Three signal LEDs display the signal strength level of the wireless connection.
  • Page 10: Side Panels

    PRODUCT OVERVIEW Side Panels The device has connectors on either side. The figures that follow show the side panels. Serial Note: The power-saving switch—which appears with the NORMAL and LOW POWER labels—is included only on models that have a serial connector. ®...
  • Page 11: Mtc-Leu4 Specifications

    Power Requirements Operating Voltage Serial Models: 5-32 VDC USB Models: 5 VDC * Applies only when using a DC-fused power cable or power supply rated for 60° C. For information regarding extended range, please contact MultiTech. Category Description ® MultiConnect...
  • Page 12: Frequency Bands (Leu4)

    PRODUCT OVERVIEW Category Description Point-to-Point messaging Mobile-Terminated SMS Mobile-Originated SMS Certifications and Compliance EMC Compliance CE Mark, RED (EU) Radio Compliance CE Mark, RED (EU) Safety Compliance IEC 60950-1 2nd ED Network Compliance Carrier EU Carriers Frequency Bands (LEU4) Mode Freq.
  • Page 13: Le910 Telit Transmission Output Power

    PRODUCT OVERVIEW LE910 Telit Transmission Output Power Band Power Class GSM 850/900 MHz 4 (2W) DCS 1800, PCS 1900 MHz 1 (1W) EDGE, 850/900 MHz E2 (0.5W) EDGE, 1800/1900 MHz Class E2 (0.4W) WCDMA/FDD 800/850/900, 1900/2100 MHz Class 3 (0.25W) LTE FDD 700/800/850/900, 1800/1900/2100/2600 Class 3 (0.2W) RS-232 9-Pin Female Connector...
  • Page 14: Serial Model: Mtc-Leu4-B01 Power Draw

    PRODUCT OVERVIEW Serial Model: MTC-LEU4-B01 Power Draw Radio Sleep mode Cellular call Average Average TX Total inrush Total inrush Protocol current, measured pulse charge, in charge connected to connection, no current amplitude millicoulombs duration during wireless data (milliamps) at current (mC) power-up (ms) (milliamps)
  • Page 15: Chapter 2 - Safety Warnings

    Do not place the device alongside computer discs, credit or travel cards, or other magnetic media. The information contained on discs or cards may be affected by the device. Using accessories, such as antennas, that MultiTech has not authorized or that are not compliant with MultiTech's accessory specifications may invalidate the warranty.
  • Page 16: Radio Frequency (Rf) Safety

    SAFETY WARNINGS If incorrectly installed in a vehicle, operating the wireless device could interfere with the vehicle’s electronics. To avoid such problems, use qualified personnel to install the device. The installer should verify the vehicle electronics are protected from interference. Using an alert device to operate a vehicle’s lights or horn is not permitted on public roads.
  • Page 17: Notice Regarding Compliance With Fcc, Eu, And Industry Canada Requirements For Rf Exposure

    SAFETY WARNINGS Keep the device on the opposite side of the body from the pacemaker to add extra distance between the pacemaker and the device. Avoid placing a turned-on device next to the pacemaker (for example, don’t carry the device in a shirt or jacket pocket directly over the pacemaker).
  • Page 18: Chapter 3 - Installing And Using The Device

    INSTALLING AND USING THE DEVICE Chapter 3 – Installing and Using the Device Installing the Device Connect suitable antenna(s) to the antenna connector(s). If your device is the serial version: Connect the DE9 male connector (9-pin) of the RS-232 cable to the RS-232 connector on the device, then connect the other end to the serial port on the other desired device.
  • Page 19: Usb Cable Recommendations

    If possible, use a USB port that connects directly to the motherboard rather than a USB port with added cabling inside the computer chassis. Use USB 3.0 ports if available. These ports are typically rated for more current. You can order the USB cable through MultiTech. The part number is CA-USB-A-MINI-B-3 Powering Down Your Device CAUTION: Failing to properly power down the device before removing power may corrupt your device's file system.
  • Page 20: Removing A Sim Card

    Some environments are harsher on particular bands. MultiTech products have antenna connectors at the best spacing for the product size. Placing antennas in close proximity to each other is not optimal, but you can do it if necessary. It depends on the signal strength to and from each antenna.
  • Page 21: Diversity And Power Draw

    All antennas need to have a minimum flammability rating. Safety requirements depend on your final product. Unless otherwise noted, antennas certified by MultiTech are not approved for outdoor use. Do not extend these antennas outside of any building. Diversity and Power Draw There are no significant power draw differences.
  • Page 22: Chapter 4 - Antenna And Activation Information

    Devices were approved with the following antenna(s) and for alternate antennas meeting the given specifications. Antenna Devices were approved with the following antenna: Manufacturer: Wieson Description: LTE Antenna with SMA-Male Connector Model Number GY115IE002-001 MultiTech ordering information: Model Quantity ANLTE4-1HRA ANLTE4-2HRA ANLTE4-10HRA ANLTE4-50HRA ® MultiConnect Cell MTC-LEU4 User Guide...
  • Page 23: Antenna Specifications

    Account Activation for Cellular Devices Some MultiTech devices are pre-configured to operate on a specific cellular network. To use the device, you must set up a cellular data account with your service provider. Each service provider has its own process for adding devices to their network.
  • Page 24: Chapter 5 - Configuring And Communicating With Your Device

    CONFIGURING AND COMMUNICATING WITH YOUR DEVICE Chapter 5 – Configuring and Communicating with Your Device Before Using the Device Before using the device: Install any drivers. Refer to the separate driver installation guide for your device. Power up your device and ensure it is connected to your computer that issues AT commands. Note: Wait 10 seconds after power-up before issuing any AT commands.
  • Page 25: Example

    CONFIGURING AND COMMUNICATING WITH YOUR DEVICE +CSQ: <rssi>,<sq> Where: <rssi> Received signal strength indication. (-113) dBm or less (-111) dBm 2-30 (-109) dBm - (-53) dBm / 2 dBm per step (-51) dBm or greater Not known or not detectable <sq>...
  • Page 26: Sending And Receiving Data

    CONFIGURING AND COMMUNICATING WITH YOUR DEVICE AT+CEREG?: 0,5 The device is registered. If the device returns: AT+CEREG?: 0,2 The device is in a network searching state. Sending and Receiving Data Connecting Device to TCP Server as TCP Client AT+CGDCONT=1,"IPV4V6","apnname" where apnname is the APN your cellular provider assigned to your SIM card. Reset the radio module Enter: AT+CFUN=1,1...
  • Page 27: Configuring Device As Udp Listener To Accept Udp Client Connections

    CONFIGURING AND COMMUNICATING WITH YOUR DEVICE Verizon: AT#SGACT=3,0 Other Networks: AT#SGACT=1,0 The device responds with OK. Configuring Device as UDP Listener to Accept UDP Client Connections To configure the device as a UDP client: Check signal strength. Enter: AT+CSQ Verify device is registered on the cellular network. Enter: Should return: +CEREG: 0,1 or +CEREG: 0,5...
  • Page 28: Configuring Device As Udp Client To Connect To Udp Server

    CONFIGURING AND COMMUNICATING WITH YOUR DEVICE Exit Data Mode and Close Connection To exit data mode and close the socket: Enter the escape sequence: To close Socket 1, enter: AT#SH=1 To close the data connection, enter: Verizon: AT#SGACT=3,0 Other Networks: AT#SGACT=1,0 The device responds with OK.
  • Page 29: Transferring Ftp File To Ftp Server

    CONFIGURING AND COMMUNICATING WITH YOUR DEVICE Exit Data Mode and Close Connection To exit data mode and close the socket: Enter the escape sequence: To close Socket 1, enter: AT#SH=1 To close the data connection,enter: Verizon: AT#SGACT=3,0 Other Networks: AT#SGACT=1,0 The device responds with OK.
  • Page 30: Downloading File From Ftp Server

    CONFIGURING AND COMMUNICATING WITH YOUR DEVICE Enter: AT#FTPPUT="file.txt" The device responds with: CONNECT Send the file through the device. Closing the FTP Data Connection After the file is sent: Enter the escape sequence. Enter: The device responds with: NO CARRIER Close the FTP connection.
  • Page 31: Reading, Writing And Deleting Messages

    CONFIGURING AND COMMUNICATING WITH YOUR DEVICE Enter: AT#FTPTO=100 Configure FTP server IP address with username and password. Enter: AT#FTPOPEN="###.##.###.#","username","password",0 where ###.##.###.# is the IP address and the username and password for the FTP server. Configure file transfer type. Enter: AT#FTPTYPE=# where # is 0 for binary or 1 for ASCII.
  • Page 32: Sending Text Messages

    CONFIGURING AND COMMUNICATING WITH YOUR DEVICE Send a message to the phone number of the currently installed SIM. Put the device in text mode. Enter: AT+CMGF=1 Read message. Enter: AT+CMGR=1 Example response: +CMGR: "REC UNREAD","0001112222","","20161006135126" How are you? Where 0001112222 is the recipient phone number and 20161006135126 is received data in the format YYYYMMDDHHMMSS.
  • Page 33: Deleting Messages

    CONFIGURING AND COMMUNICATING WITH YOUR DEVICE For example: AT+CMGF=1 AT+CMGS="0001112222" > How are you? <CTRL+Z to send> +CMGS: 255 Where 0001112222 is the phone number. Deleting Messages To delete one text message, enter: AT+CMGD=1,# where 1 is the index in the select storage and # is the delflag option. Enter: Deletes message in the specified index.
  • Page 34: Chapter 6 - Regulatory Information

    Substances) complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase. The WEEE Directive covers all MultiTech products imported into the EU as of August 13, 2005. EU-based manufacturers, distributors, retailers and importers are obliged to finance the costs of recovery from municipal collection points, reuse, and recycling of specified percentages per the WEEE requirements.
  • Page 35: Restriction Of The Use Of Hazardous Substances (Rohs)

    2015/863 of the European Parliament (Restriction of the use of certain Hazardous Substances in electrical and electronic equipment - RoHS 3). These MultiTech products do not contain the following banned chemicals Lead, [Pb] < 1000 PPM Mercury, [Hg] <...
  • Page 36: Information On Hs/Ts Substances According To Chinese Standards

    REGULATORY INFORMATION Information on HS/TS Substances According to Chinese Standards In accordance with China's Administrative Measures on the Control of Pollution Caused by Electronic Information Products (EIP) # 39, also known as China RoHS, the following information is provided regarding the names and concentration levels of Toxic Substances (TS) or Hazardous Substances (HS) which may be contained in Multi-Tech Systems Inc.
  • Page 37: Information On Hs/Ts Substances According To Chinese Standards (In Chinese)

    REGULATORY INFORMATION Information on HS/TS Substances According to Chinese Standards (in Chinese) 依 依 照 照 中 中 国 国 标 标 准 准 的 的 有 有 毒 毒 有 有 害 害 物 物 质 质 信 信 息 息 根据中华人民共和国信息产业部...
  • Page 38: Chapter 7 - Using Connection Manager

    Click Connection Manager. Open or unzip the Connection Manager file and run the installer (.msi file). In the MultiTech Connection Manager Setup Wizard, read the end-user license agreement and check I accept the terms in the License Agreement. Click Next to have the installer automatically disable the native WWAN AutoConfig service in Windows.
  • Page 39: Setting Up A Serial Device In Windows Device Manager

    To specify a folder for Connection Manager, use the default folder or click Change to browse to the folder you want to use. Click Install. A separate wizard opens for installing Telit drivers. Some MultiTech devices use embedded modules from Telit Wireless Solutions to provide cellular connectivity; these devices require Telit drivers. Select Complete setup type.
  • Page 40 USING CONNECTION MANAGER In the Add Hardware Wizard: Click Next. Select Install the hardware that I manually select from a list, then click Next. Select Modems, then click Next. Check Don't detect my modem; I will select it from a list, then click Next. Select Standard Modem Types, then select Standard 33600 bps Modem on the right.
  • Page 41: Connecting A Device

    USING CONNECTION MANAGER Connecting a Device Before You Begin Make sure that your device is connected to the computer where Connection Manager is installed. Set up the device in Device Manager. Refer to Setting Up a Serial Device in Windows Device Manager.
  • Page 42: Uninstalling Connection Manager

    The steps above describe how to uninstall Connection Manager using Control Panel. You can also uninstall the application by using the installer file (.msi). Double-click the file, in the MultiTech Connection Manager Setup Wizard, click Next, and then select Remove on the next two pages.
  • Page 43: Connection Manager User Interface

    USING CONNECTION MANAGER Connection Manager User Interface Connection Manager consists of the following tabs: Main Settings Connection Details Terminal Charts Main tab The Main tab displays the following: Status of device connection: Searching, Connecting, Connected, Disconnecting, or Disconnected The action button, which changes according to the current device connection status: Detect, Connect, or Disconnect Signal strength bars and percentage indicator (only when connection to the carrier's network is established) Note:...
  • Page 44: Settings Tab

    USING CONNECTION MANAGER Connection statistics: download and upload speeds, amount of traffic sent and received (only when connection to the carrier's network is established) The keep-alive check status and when the last ping response was received if Enable keep-alive check is checked on the Connection tab.
  • Page 45: Troubleshooting

    USING CONNECTION MANAGER Troubleshooting Serial COM port is not available in the Serial Modem Settings Close Connection Manager and reopen it. Device is not detected ("No Device") After following the steps to activate your device, the Main tab still indicates "No Device." Try the following steps: Click the Settings tab and make sure that the appropriate modem type is selected: USB or Serial.