ZTE MC801A Manual

Product Summary

Attention
Before performing any maintenance to the MC801A device, you need to verify that the MC801A is in a secure network.

Product Overview

NOTE:
The picture is for reference only. The actual product may be different.

Standard Configuration

Specifications

Function Test

NFF Test

Test Flow Chart	Test Item	Test Method and Requirements	Test device
	Basic requirements	The accessories are complete. The anti-dismantle tag is not damaged. The waterproof tag has no color changes. The device is not physically damaged. The device is still under warranty.	None
	Failure recurrence	(Optional) Check whether the screen is lit. (Optional) Test the touch screen and confirm it is functional. Test the failures described by the customer, and confirm that the failures do not recur.	Test card
	Network connection test	Connect to MC801A through Wi-Fi. Open the web UI of MC801A and confirm the web UI pages can be accessed.	Test card Computer
	Wi-Fi connection test	Use a mobile phone to connect to the Wi-Fi network of MC801A. Check whether the phone can be connected and whether the Internet can be accessed.	Test card Mobile phone
Summary	Perform steps 1 to 4. If a fault occurs at a step, terminate the test. This terminal is faulty. If no fault is found until the test is completed, NFF is determined.

NOTE:
For the test items that are not included in steps 1 to 4, refer to the user manual of MC801A.

Test Web UI

1. Connect to MC801A by either of the following ways:
   • „ Connecting through LAN cable
     Connect the LAN1 port or the LAN2 port of MC801A to the computer with the LAN cable.
     NOTE:
     You need to set the IP address as Obtain an IP address automatically. Or, you need to set the IP address as 192.168.0.x (x: 2~255) manually.
   • „ Connecting through Wi-Fi
     1. Enable the Wi-Fi function on your computer, mobile phone or tablet.
     2. Select the Wi-Fi hotspot name of MC801A (SSID).
     3. Type the Wi-Fi password to connect to MC801A.
        NOTE:
        The default Wi-Fi SSID and password can be found on the bottom of MC801A.
2. Open the web UI.
   1. Open the browser and visit the address 192.168.0.1 on the client to open the web UI.
   2. Type the management password to log in to the web UI.
      NOTE:
      Check the default management password on the bottom of the device.
3. Confirm each function is available, including Internet connection, settings, etc.
   NOTE:
   A valid nano-SIM card is needed to access the Internet.

Software Download

Preparations

• USB Type-C cable
  
• Service software

  Type	Name/Version	Description
  Driver	AS_PCDrvSetupV1.0.0B03	The software versions are for reference only. Please use the latest versions for the software download.
  Download platform	ZTSUFV1.0.1B10
  Plug-in	SUF_DL_MC801AV1.00.00
  Software	MC801AV1.0.0B01

Install Driver

1. Unzip the driver package AS_PCDrvSetupV1.0.0B03.zip.
2. Find and double-click ZTEDrvSetup.exe to start the installation.
3. Wait until the installation is completed and click Finish.
   

Install Download Platform

1. Unzip the package of the download platform and double-click the program icon Setup.exe to start the installation.
2. Select the installation language and click OK.
   
3. Click Next.
   
4. Accept the terms of the license agreement and click Next.
   
5. Type the User Name and Company Name and click Next.
   
6. Select the installation directory and click Next.
   
7. Click Install.
   
8. When the installation is completed, click Finish.
   

Install Plug-in

1. Unzip the plug-in package and double-click SUF_DL_MC801AV1.00.00.zas to start the installation.
2. Click Install to import the plug-in to the download platform.
   
3. When the installation is completed, click Yes to run the download platform.
   

The main interface of the download platform is as below.

Download Software

1. Unzip and software package.
2. Open the download platform and click SW PATH to select 3.Download_File in the software package as the software directory.
   
3. Connect MC801A to a power source and to the computer via USB. Wait until the device is identified by the download platform and click the start button to start the download.
   
4. Wait for the download to finish, as indicated on the progress bar.
   
5. After the download is finished, restart MC801A.

Disassembly

Disassembly Tools

NOTE:
In addition to the commonly used tools above, you need to prepare a plastic rod.

Exploded View

Disassembly Steps

The device for disassembly demonstration is for reference only. It might not be completely identical with yours.

1. Remove the top cover.
   
2. Remove the 4 screws from the top of the front cover assembly.
   
3. Separate the foot pad from the bottom of the device.
   
4. Remove the 6 screws from the bottom of the lower cover.
   
5. Remove the lower cover.
   
6. Remove the decorative interface plate.
   NOTE:
   Use a plastic crowbar. Using a metal crowbar may scratch the interface plate.
   
7. Pull out and remove the mainboard bracket assembly from the bottom of the front cover.
   
8. Remove the 4 screws from the directional antenna 2.
   
9. Remove the 4 screws from the heat sink 2 and remove the heat sink 2.
   
10. Disconnect the RF cable of the directional antenna 2 from the mainboard.
    
11. Disconnect the RF cables from the mainboard and remove the A4, A6, and W2 antennas.
    
12. Unlock and remove main antenna 1 from the mainboard bracket.
    
    
13. Disconnect the RF cables from the mainboard.
    
14. Remove the A5 and A8 antennas on the other side of the bracket.
    
    
15. Remove the RF cables from the mainboard.
    
16. From the other side of the bracket, remove the insulating tapes and the W1 and A7 antennas.
    
    
17. Remove the 6 screws securing the mainboard to the bracket.
    
18. Take the mainboard out of the bracket.
    
19. Disconnect the LED sub-board from the mainboard.
    
20. Remove the conductive cloth on the sub-board and the mainboard.
    
21. Unlock and remove the diversity antenna and the main antenna 2.
    
22. Disconnect the RF cable from the mainboard.
    
23. On the other side, remove the screws securing the directional antenna 1 and remove the antenna.
    
    
24. Remove the screws from the mainboard and remove the heat sink 1.
    

Composing

Principle and Logic Boards

Principle Block Diagram

Basic Component Distribution

• Mainboard top view
  

  No.	Name
  1	WPS button
  2	External antenna connectors
  3	RJ11 interface
  4	RJ45 interfaces
  5	Ethernet transformer
  6	DC power connector
  7	USB Type-C jack
  8	nano-SIM card slot
  9	Bluetooth/Wi-Fi chip

• Mainboard bottom view
  

  No.	Name
  1	Ethernet switch

Troubleshooting

Startup Fault

System Crashes/Automatically Powered Off

Wi-Fi Connection Fault

nano-SIM Card Unidentified

Download Fault

Abnormal Indicators

No Signal

Wi-Fi Module Fault

Contact Us

• Website
  You can get product introductions and service support from our terminal website (https://www.ztedevices.com). You can also download product manuals and software and check FAQs. Your online query will be replied within 24 hours.
• E-mail
  If you have any advice, suggestions, or requirements on our products, please send them to mobile@zte.com.cn. Replies will be given within 2 working days.
• Hotline
  To learn about the hotline and service time for your country or region, please visit https://www.ztedevices.com/en/support/hotlines.

You can also dial the ZTE Customer Service Hotline for terminals +86-755-26779999 (service time (China): 8:30 - 20:30) to learn more about our technical support for ZTE terminals.