VTech TrimStyle NG-A3311 User Manual

VTech TrimStyle NG-A3311 User Manual

Analog next gen corded 1-line hotel telephone
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Analog Next Gen Series
NG-A3311
Analog Next Gen Corded TrimStyle 1-Line Hotel Telephone
User's Guide

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Summary of Contents for VTech TrimStyle NG-A3311

  • Page 1 Analog Next Gen Series NG-A3311 Analog Next Gen Corded TrimStyle 1-Line Hotel Telephone User‘s Guide...
  • Page 2: Important Safety Instructions

    Important safety instructions The applied nameplate is located at the bottom or rear of the product. When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1.
  • Page 3 during an electrical storm. There is a remote CAUTIONS CAUTIONS risk of electric shock from lightning. • Keep small metallic objects such as pins and 16. Do not use the telephone to report a gas staples away from the handset receiver. leak in the vicinity of the leak.
  • Page 4: Instructions De Sécurité Importantes

    Instructions de sécurité importantes La plaque signalétique appliquée est située au bas et à l'arrière de la base du produit. Lorsque vous utilisez votre équipement téléphonique, des précautions de base doivent toujours être prises pour réduire les risques d’incendie, d’électrocution et de blessure, notamment les suivantes: 1.
  • Page 5 • Si le produit est tombé et que le socle 20. En position de montage mural, veillez à du téléphone et/ou le combiné ont été monter le socle du téléphone sur le mur en endommagés. alignant les oeillets avec les montants de fixation de la plaque murale.
  • Page 6: Table Of Contents

    Message waiting indicator ......16 Play messages ..........16 Appendix ..........17 Troubleshooting ............ 17 VTech Hospitality Limited Warranty Program 20 FCC, ACTA and IC regulations ......22 FCC Part 15 ............ 22 FCC Part 68 and ACTA ......... 22 Industry Canada ..........23 ISEDC Warning ..........
  • Page 7: Parts Checklist

    Parts checklist Items contained in the telephone package: Parts included Model Model name number Base Stand | Telephone base with Telephone line Corded handset Wall Mount overlay cord Bracket Analog Next Gen Corded NG-A3311 TrimStyle 1-Line Hotel Telephone EN - 7...
  • Page 8: Telephone Layout

    Telephone layout Telephone Base Message Waiting LED Voicemail voltage detection Telephone line jack Handset connector jack EN - 8...
  • Page 9 Telephone layout Corded Handset Earpiece Speakerphone VOLUME +/- MESSAGE key Numeric dial keys SPEAKER key MUTE key Speed Dial keys Microphone Handset cord jack (in the handset's compartment) EN - 9...
  • Page 10: Installation

    Installation 3. Plug the other end of the telephone line cord to the telephone wall jack. Installation option - installing base stand for desktop To mount the telephone base on the base stand 1. Turn the telephone base over with the bottom side facing up.
  • Page 11: Installation Option - Converting From Desktop To Wall Mount Position

    Installation option - converting 4. Mount the telephone base on the wall by positioning the eyelets on the telephone from desktop to wall mount position base and the mounting bracket against the To mount the telephone base on the wall mounting studs.
  • Page 12 Mounting bracket footprint dimension Unit: mm EN - 12...
  • Page 13: Replacing Coiled Handset Cord

    Installation Notes Replacing coiled handset cord To replace the coild handset cord: Caution! Please be careful of sharp edges 1. Hold the handset upside down. of base stand that can cause harm during the installation process. 2. Press both thumbs down on the edge of the handset back cover near the back of the Avoid placing the phone too close to: earpiece, and slide the back cover upwards.
  • Page 14: Set Up

    Set up Default settings are indicated by asterisks (*). Setting Options Adjustable by Handset earpiece volume 1, 2*, 3 User and administrator Speakerphone volume 1, 2, 3, 4*, 5, 6 User and administrator Ringer tone Tone 1*, Tone 2, Tone 3 Administrator only Disable voicemail voltage detection, Periodic low voltage pulse detection...
  • Page 15 Set up (Continued) Voicemail voltage detection There are 3 options to set the voicemail voltage detection at the bottom side of the telephone base. Jumper To disable the voicemail voltage detection: 1. Use a narrow object to unplug all the jumpers from the telephone base. To set the voicemail voltage detection by the periodic low voltage pulse detection method: 1.
  • Page 16: Operation

    Operation Mute To mute the microphone: Receive a call 1. During a call, press . The When there is an incoming call, the telephone illuminates when the mute function is turned rings and the MESSAGE WAITING LED flashes. on. You can hear the party on the other end To answer a call: but they cannot hear you.
  • Page 17: Appendix

    Appendix Troubleshooting If you have difficulty with the telephones, please try the suggestions below. For customer service, visit our website at www.vtechhotelphones.com or call 1-888-907-2007. For corded telephone Question Suggestions • Make sure the telephone line cord is plugged firmly into the telephone wall jack. •...
  • Page 18 Question Suggestions • Make sure the telephone line cord is plugged in properly. • If other telephones in your hotel are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may 4.
  • Page 19 Question Suggestions • Disconnect the telephone base from the telephone wall jack. Plug in a different 6. I hear other calls when using the telephone. telephone. If you still hear other calls, the problem is probably in the wiring or telephone service.
  • Page 20: Vtech Hospitality Limited Warranty Program

    If VTech’s authorized service representative repairs the Product, new or refurbished replacement parts may be used. If the Product is replaced, it may be replaced with a new or refurbished Product of the same or similar design. Repair or replacement of Product, at VTech’s option, is the exclusive remedy.
  • Page 21 Product. In the Product is returned without them. VTech no event shall VTech be liable for any indirect, will charge the end user at then-current prices special, incidental, consequential, or similar for each of the missing items.
  • Page 22: Fcc, Acta And Ic Regulations

    Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC FCC, ACTA and IC regulations rules and with technical requirements adopted FCC Part 15 by the Administrative Council for Terminal Attachments (ACTA). The label on the back This equipment has been tested and found or bottom of this equipment contains, among to comply with the requirements for a Class...
  • Page 23: Industry Canada

    Your telephone service provider is required to Industry Canada notify you before interrupting service. If advance This product meets the applicable Innovation, notice is not practical, you will be notified as soon Science and Economic Development Canada as possible. You will be given the opportunity to technical specifications.
  • Page 24: Isedc Warning

    ISEDC Warning This device complies with Innovation, Science, Economic Development Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, (2) this device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 25: Maintenance

    Avoid rough treatment by third parties that may arise through the use Place the handset down gently. Save the original of this product. VTech Communications, Inc. and packing materials to protect your telephone if its suppliers assume no responsibility for any you ever need to ship it.
  • Page 26: Technical Specifications

    Size Telephone base: 52.7 x 115.1 x 132.7 mm Corded handset: 203 x 48 x 20.5 mm Manufacturer VTech Telecommunications Limited Address: 23/F Tai Ping Industrial Centre, Block 1, 57 Ting Kok Road, Tai Po, Hong Kong EN - 26...
  • Page 27 Specifications are subject to change without notice. Copyright © 2022 VTech Communications, Inc. All rights reserved. 11/22. NG-A3311_UG_V1_CEC_US_2022.11.16...

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