VTech NG-S3111 User Manual

Sip next gen cordless 1-line hotel telephone, virtual bundle of ngc-c5106 and c5016, virtual bundle of ng-c5106 and c5016 cordless 1-line color handset and charger, cordless 1-line color handset

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SIP Next Gen Series

NG-S3111

SIP Next Gen Cordless 1-line Hotel Telephone

NGC-C3416HC

Virtual Bundle of NGC-C5106 and C5016

NGC-C3416HC

Virtual Bundle of NG-C5106 and C5016

Cordless 1-line Color Handset and Charger

NG-C5106

Cordless 1-line Color Handset

C5016

Charger

User's Guide

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Summary of Contents for VTech NG-S3111

Page 1 SIP Next Gen Series NG-S3111 SIP Next Gen Cordless 1-line Hotel Telephone NGC-C3416HC Virtual Bundle of NGC-C5106 and C5016 NGC-C3416HC Virtual Bundle of NG-C5106 and C5016 Cordless 1-line Color Handset and Charger NG-C5106 Cordless 1-line Color Handset C5016 Charger User‘s Guide...
Page 2 Important safety instructions The applied nameplate is located at the bottom or rear of the product. When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of ﬁre, electric shock and injury, including the following: 1.
Page 3 15. Avoid using a telephone (other than cordless) likely to require connection to an Ethernet during an electrical storm. There is a remote network with outside plant routing). risk of electric shock from lightning. CAUTIONS 16. Do not use the telephone to report a gas •...
Page 4 Instructions de sécurité importantes La plaque signalétique appliquée est située au bas et à l'arrière de la base du produit. Lorsque vous utilisez votre équipement téléphonique, des précautions de base doivent toujours être prises pour réduire les risques d'incendie, d'électrocution et de blessure, notamment les suivantes: 1.
Page 5 du téléphone et/ou le combiné ont été alignant les oeillets avec les montants de endommagés. ﬁxation de la plaque murale. Ensuite, faites glisser le socle téléphonique vers le bas sur • Si le produit présente un changement les deux montants de montage jusqu'à ce distinct de performance.
Page 6 Table of contents Important safety instructions ....2 Instructions de sécurité importantes ... 4 Parts check list ........7 Telephone layout ......... 8 Installation ...........11 Set up ..........15 Voice Menu ..........16 Operation ..........17 Appendix ..........19 Troubleshooting .......... 19 Warranty Program ........25 Operating range ..........
Page 7 Model name number Cordless Handset handset and charger Telephone base Ethernet cable Handset | Power battery adapter SIP Next Gen Cordless NG-S3111 1-line Hotel Telephone NGC- C3416HC Cordless 1-line (virtual Handset and bundle of Charger NGC-C5106 and C5016) EN - 7...
Page 8 Telephone layout SIP Next Gen Cordless 1-line Hotel Telephone - NG-S3111 Telephone Base Charging poles Find Handset button NET Ethernet port Charge LED Message waiting LED EN - 8...
Page 9 Telephone layout Cordless 1-line Color Handset and Charger - NGC-C3416HC Cordless 1-line Color Handset - NGC-C5106 Charger - C5016 Handset Battery charging light Color screen Soft keys (3) Perform the action indicated by the on-screen labels. MESSAGES key TALK key VOLUME / navigation keys Numeric dial keys...
Page 10 Screen icons Signal strength indicator at top left The signal strength is displayed The handset is out of range or the telephone base is turned off The handset is not registered to a no icon telephone base Battery strength indicator at top right Fully charged Normal Low battery...
Page 11 Listen for a dial SIP Next Gen Cordless 1-line Hotel tone, and then press again to hang up. Telephone - NG-S3111 Telephone base installation The telephone comes ready for desktop use. 1. Turn the telephone base around with the back side facing front.
Page 12 Cordless 1-line Color Handset and Installation Notes Charger - NGC-C3416HC Avoid placing the base station, handset, or handset charger too close to: Cordless 1-line Color Handset - NGC-C5106 • Communication devices such as television sets, players, other cordless Charger - C5016 telephones Handset Charger Installation •...
Page 13 Handset Registration Handset Deregistration Follow the steps below to register your cordless 1. When a registered cordless handset is idle, handset to the base station. press the Lang soft key, and then the key 7 5 6 0 0 #. sequence: You can register additional cordless handsets to the base station.
Page 14 5. To replace the handset cover, align all Handset battery charging the tabs on the handset cover against the The battery must be fully charged before using corresponding grooves on the handset, then the cordless handset for the ﬁrst time. The battery ﬁrmly push downward until all the tabs lock charge light turns on when the cordless handset in the grooves.
Page 15 Set up SIP Next Gen Cordless 1-line Hotel Telephone - NG-S3111 Cordless 1-line Color Handset - NGC-C5106 Default settings are indicated by asterisks (*). Setting Options Adjustable by Listening volume- Handset 1, 2, 3, 4*, 5, 6 User and administrator...
Page 16 Voice Menu The Voice menu enables you to use the handset to query and change telephone settings. To access the Voice Menu: 1. When the telephone is idle, lift the handset from the telephone base. 2. Press this key sequence on the handset: Û Û Û Û. A digitized voice on the handset will announce Voice Menu options.
Page 17 3. To end the call, press End or or place the handset in the charger. SIP Next Gen Cordless 1-line Hotel Telephone - NG-S3111 Place a call during an active call Cordless 1-line Color Handset - 1. During a call, press New on the cordless NGC-C5106 handset.
Page 18 Speakerphone Speed dial During a call, press on the cordless handset To dial a speed dial number: to switch between speakerphone mode and 1. Press SpdDial. handset earpiece mode. 2. Press to select a speed dial entry. • The icon appears in the middle of the 3.
Page 19 Appendix Troubleshooting If you have difficulty with the telephones, please try the suggestions below. For customer service, visit our website at www.vtechhotelphones.com or call 1-888-907-2007. For cordless telephone Question Suggestions • Make sure the Cat-5 network cable is plugged into the LAN port of the telephone base and the network wall jack with Power over Ethernet (PoE).
Page 20 Question Suggestions • Try all the above suggestions. • The Cat-5 network cable may be defective. Install a new Cat-5 network cable. • Make sure your network is providing Power over Ethernet (PoE). • Disconnect the telephone base from the network wall jack and connect a different working SIP telephone.
Page 21 Question Suggestions • The Speed Dial key may not be properly 4. The Speed Dial key does not work at all. programmed. Refer to the SIP Phone Configuration Guide for details. • Make sure your network is providing Power over Ethernet (PoE). •...
Page 22 Question Suggestions • Clean the charging contacts on the cordless handset, telephone base and/or charger each month with a pencil eraser or a dry non-abrasive fabric. 8. The CHARGE LED is off. • Make sure the Cat-5 network cable is plugged in correctly and securely.
Page 23 Question Suggestions • Make sure the Cat-5 network cable is plugged into the LAN port of the telephone base and the network wall jack with Power over Ethernet (PoE). • Check your SIP server or telephone administrative settings. Refer to the SIP Phone Configuration Guide for details.
Page 24 Question Suggestions • Disconnect the telephone base from the network wall jack and connect a different working SIP telephone. Check your SIP 12. I hear other calls when using the telephone. server settings. If calls are still not clear, the problem is probably in the wiring or network server.
Page 25 If VTech’s authorized service representative repairs the Product, new or refurbished replacement parts may be used. If the Product is replaced, it may be replaced with a new or refurbished Product of the same or similar design. Repair or replacement of Product, at VTech’s option, is the exclusive remedy.
Page 26 VTech’s liability to end user hereunder shall not unit. exceed the purchase price of the Product. In no event shall VTech be liable for any indirect, 9. Line cords or coil cords, plastic overlays, special, incidental, consequential, or similar connectors, power adapters and batteries, if damages (including, but not limited to lost proﬁts...
Page 27 FCC, ACTA and IC regulations closer to the telephone base to answer the call. If the handset moves out of range during FCC Part 15 a telephone conversation, there may be This equipment has been tested and found interference. to comply with the requirements for a Class To improve reception, move closer to the B digital device under Part 15 of the Federal telephone base.
Page 28 VTech Hospitality limited warranty program in FCC Part 68 and ACTA the user’s manual. This equipment complies with Part 68 of the FCC To ensure safety of users, the FCC/ISEDC has rules and with technical requirements adopted established criteria for the amount of radio by the Administrative Council for Terminal frequency energy of the product.
Page 29 numbers (e.g., police, ﬁre, medical) in these (2) This device must accept any interference, locations. If you do store or test emergency including interference that cause numbers, please: undesired operation of the device. Privacy of communications may not be ensured when using Remain on the line and briefly explain the this telephone.
Page 30 Technical specifications SIP Next Gen Cordless 1-line Hotel Telephone - NG-S3111 Cordless 1-line Color Handset and Charger - NGC-C3416HC Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz (USA & Canada) Telephone base: 1921.536-1928.448 MHz Channels Nominal effective range Maximum power allowed by FCC and IC.

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Ngc-c3416hc Ng-c5106