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Flyingvoice P22G User Manual

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Version 1.1.0
Sep. 2024
Flyingvoice Network Technology Co., Ltd.
I/V

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  • Page 1 Version 1.1.0 Sep. 2024 Flyingvoice Network Technology Co., Ltd.

  • Page 2: Warranty

    Copyright Copyright © 2020 Flyingvoice Network Technology CO., LTD. Copyright © 2020 Flyingvoice Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Flyingvoice Network Technology CO., LTD.

  • Page 3: End User License Agreement

    Flyingvoice does not provide any warranty and is subject to change without notice. All risks other than risks caused by use of the information are borne by the recipient. In no event, even if Flyingvoice has been suggested the occurrence of damages that are direct,...
  • Page 4 Address: 1801-1802, Building 1, Chongwen Park, Nanshan Zhiyuan, Nanshan District, Shenzhen, China Hereby, Flyingvoice Network Technology Co., Ltd. declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. A copy of the declaration of conformity can be obtained with this user manual; this product is not restricted in the EU.

  • Page 5: Gnu Gpl Information

    GNU GPL INFORMATION Flyingvoice phone firmware contains third-party software under the GNU General Public License (GPL). Flyingvoice uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license.

  • Page 6: Table Of Contents

    Table of Contents About This Guide......................6 Chapter 1 Introduction ..................... 7 1.1 Hardware Overview .................... 7 P22G Hardware ....................7 1.2 LED Indicator ..................... 9 Power LED Indicator ..................9 1.3 Screen and Icons ....................9 Idle Screen ......................9 Calls Screen ....................
  • Page 7 Forwarding All Incoming Calls to a Contact ............27 Forwarding All Incoming Calls on All Lines............27 Deactivating Call Forward ................27 Diverting Calls to a Contact ................28 3.9 Call Waiting ...................... 28 Phone interface configuration ................28 Flyingvoice Network Technology Co., Ltd. II/IV...
  • Page 8 Save Text message ..................38 4.3 MWI (Message Waiting Indicator) ..............39 4.4 Directory ......................39 Local Contacts ....................39 Blacklist ......................42 4.5 Remote Phone Book ..................44 Remote phonebook updated to local (xml)............44 Flyingvoice Network Technology Co., Ltd. III/IV...
  • Page 9 Setting the Ring Tone ..................54 5.3 AP Mode......................55 Enable AP Mode....................55 Chapter 6 Maintaining Your Phone ................56 6.1 Rebooting Your Phone ..................56 6.2 Resetting to Factory Settings ................56 Flyingvoice Network Technology Co., Ltd. IV/IV...

  • Page 10: About This Guide

    About This Guide About This Guide Thank you for choosing Flyingvoice P22G IP phone, which delivers the industry’s leading HD audio quality and a wide range of business telephony features, such as Call Hold, Call Transfer, Busy Lamp Field, Call Recording, Paging and Conference over an IP network. Meanwhile, it features a compact appearance, robust performance and cost efficiency for daily desktop voice communications.

  • Page 11: Chapter 1 Introduction

    Topics P22G Hardware P22G Hardware The main hardware components of P22G include LCD interface and buttons, as shown in the figure below. The main hardware components of the P22G IP phone are described as follows. Flyingvoice Network Technology Co., Ltd.
  • Page 12 Adjusts the volume of the handset, headset, and speaker Redial Key Redials a previously dialed number Toggles and indicates the hands-free (speakerphone) mode. The key LED Speakerphone glows green when the hands-free (speakerphone) mode is activated Flyingvoice Network Technology Co., Ltd.

  • Page 13: Led Indicator

    Other Icons Idle Screen The idle screen is made up of the status bar, line keys, and soft keys. The time & date in the status bar or middle of the screen varies by phone models. Flyingvoice Network Technology Co., Ltd.

  • Page 14: Calls Screen

    You can go to Menu > Status page to view Network and phone status. The phone screen is shown below: Icons in the Status Bar Icons in the status bar vary by phone models. Icon Description Icon Description Auto Answer Wired network is available Flyingvoice Network Technology Co., Ltd.

  • Page 15: Line Key Icons

    Icons on the line key that vary by phone models. Icon indicators (associated with line) Icon Description The private line is registered successfully Register failed Other Icons Call History Icon Description Received Calls Placed Calls Missed Calls Contact Icon Description Default Contact Picture Flyingvoice Network Technology Co., Ltd.

  • Page 16: Entering Characters

    In 123 mode, you can press the * key to choose the following special characters: .*:/@[]. Insert space Select ABC, abc, 2aB mode, press the 0 key. Delete one or more Position the cursor to the right of the character, and select the Delete soft key. characters Flyingvoice Network Technology Co., Ltd.

  • Page 17: Chapter 2 Getting Started

    Chapter 2 Getting Started Chapter 2 Getting Started This chapter describes the introductory operation of the P22G IP phone and covers the For more information and help, please contact us. Topic Phone initialization Phone Status Basic network settings Wireless network settings Registration 2.1 Phone initialization...

  • Page 18: Basic Network Settings

    To learn more about the parameters, please consult your system administrator. 2.4 Wireless Network You can connect the phones to a wireless network if Wi-Fi is available within the area. For Flyingvoice Network Technology Co., Ltd.

  • Page 19: Activating The Wi-Fi Mode

    1. Navigate to Menu > Basic > Wi-Fi. 2. Press the Available Network(s). 3. Optional: To research the available network, select Scan. 4. Select the desired wireless network and select Connect. 5. If the network is secure, enter its password. Flyingvoice Network Technology Co., Ltd.

  • Page 20: Viewing Wireless Network Information

    When you no longer want to connect to the current wireless network, you can disconnect it. Procedure 1. Navigate to Menu > Basic > Wi-Fi. 2. Select Available Network(s). 3. Press the connected wireless network, and select Disconnect. Flyingvoice Network Technology Co., Ltd.

  • Page 21: Deactivating The Wi-Fi Mode

    Usually, the system administrator will pre-configure the relevant parameters and deploy all phones centrally, in this case, the phones are usually already registered with accounts. The P22G IP phone supports 2 account registrations. If the phone is not registered, you need to register it manually.

  • Page 22: Web Registration

    1. Click SIP Account->Line x, drop down and select Account Disable Tips Incorrect network settings may cause the network to be unavailable and may also have an impact on the performance of the network. To learn more about the parameters, please consult your system administrator. Flyingvoice Network Technology Co., Ltd.

  • Page 23: M1-M6 Configuration

    2. M1~M6-> Fill in the number in the value 3. Click Save and wait for it to take effect. Note: You can also Select the type or line you want, and fill in the value. Flyingvoice Network Technology Co., Ltd.

  • Page 24: Chapter 3 Call Features

    Start typing a phone number. ⚫ Select the desired line key. ⚫ Pick up the handset, press the Speakerphone key or the HEADSET key 2. Enter a number or select a contact. 3. Select Send. Flyingvoice Network Technology Co., Ltd.

  • Page 25: Placing Multiple Calls

    You can place calls to contacts from the History list, which contains the calls that were recently placed, answered, missed, or forwarded. Procedure 1. Press History. The phone screen displays All/Missed/Dialled/Received call records. 3. Select the desired number, it will make the call automatically. Flyingvoice Network Technology Co., Ltd.

  • Page 26: Placing A Call From The Directory

    Brands and models of DECT headsets supported by P21 series IP phones. Brands Models CS520 Plantronics CS540 PRO 920 PRO 925 PRO 9460 PRO 9470 Jabra Motion Office Engage 65 Stereo&Mono Engage 75 Convertible Engage 75 Stereo&Mono Flyingvoice Network Technology Co., Ltd.

  • Page 27: Answering Calls

    1. Select Answer. The active call is placed on hold, and the incoming call becomes active. Tip: You can disable the call waiting feature to reject the incoming call automatically during a call. Answering a Call Automatically Flyingvoice Network Technology Co., Ltd.

  • Page 28: Disabling Call Waiting

    1. Navigate to Menu > Features > Call Waiting > Call Waiting Settings. 2. Select Disable. 3. Select OK. 3.4 Silencing or Rejecting Incoming Calls When you receive an incoming call, you can choose to silence or reject the call instead of Flyingvoice Network Technology Co., Ltd.

  • Page 29: Rejecting Calls With Do Not Disturb (Dnd)

    If you are using the speakerphone, press the Cancel key, Speakerphone key 3.6 Muting/Unmuting Audio When you are in a call, you can mute the audio, so that you can hear the other person, but Flyingvoice Network Technology Co., Ltd.

  • Page 30: Holding And Resuming Calls

    If multiple calls are placed on hold, select the desired call first. Tip: When you have multiple calls on the phone and the current call is active, you can select Swap to swap to the held call. Flyingvoice Network Technology Co., Ltd.

  • Page 31: Redirecting Incoming Calls

    5. Optional: Enter the always/busy/no answer forward on code or off code respectively in the On Code or Off Code field. 6. Select OK. The call forward icon appears in the status bar. Deactivating Call Forward Flyingvoice Network Technology Co., Ltd.

  • Page 32: Diverting Calls To A Contact

    1. Press Menu->Features->Call Waiting->Call Waiting Settings, click Switch key, select 2. Press the OK key to save the operation Web interface configuration Procedure 1. SIP Account-> Line x -> Call Waiting, turn on call waiting, save and apply. Flyingvoice Network Technology Co., Ltd.

  • Page 33: Transferring Calls

    Avoid tapping or rustling papers near the microphone. ⚫ Speak in your normal voice without shouting. Tip: Check with your system administrator to find out if the local conference is enabled on your phone. Topics Flyingvoice Network Technology Co., Ltd.

  • Page 34: Setting Up A Local Conference Call

    2. Press the navigation key up or down to select a held call. 3. Press Resume. Ending a Conference Call When you end the conference call, the other parties drop the call. Procedure 1. Select End Call (EndCall). Flyingvoice Network Technology Co., Ltd.

  • Page 35: Usb Flash Drive Recording

    2. When finished with the recording, press the StopReC key to Pause the recording. 3. During the recording process, you can press the PauseREC and ResumeREC keys. It also supports stop recording and then start recording again, you can record multiple recordings Flyingvoice Network Technology Co., Ltd.

  • Page 36: View Recording Files

    6. Delete all recording file: press Delete All in the pop-up box, prompting "Delete All?". Recording Settings on the LCD screen 1. Press Menu->Features-> USB Record->Recording Settings 2. Press the Call Recording Mode, press , select the call recording mode Manual Flyingvoice Network Technology Co., Ltd.

  • Page 37: Recording Settings On The Web Interface

    Recording deletion mode as manual deletion/automatic deletion, click save key. 3. Search for recording files: Recording query->Recording files, enter the recording file name in the search box, press the SCAN key to retrieve the desired recording file. Flyingvoice Network Technology Co., Ltd.
  • Page 38 OK. 2. Download recording file: In the Recording query -> recording files page, click the download icon on the right side of the file list or click Bulk download after selecting multiple file Flyingvoice Network Technology Co., Ltd.

  • Page 39: Chapter 4 Advanced Call Features

    3. Follow the voice prompt to listen to your voice mails. Tip: When the phone prompts that the phone receives a new voice mail, you can press the Connect soft key to dial out the voice mail access code directly. Flyingvoice Network Technology Co., Ltd.

  • Page 40: Text Message

    "Fail to send " is prompted, it means the recipient does not exist or other errors, the text message will be saved in the Outbox and can be changed and resend. Flyingvoice Network Technology Co., Ltd.

  • Page 41: Viewing Text Messages

    When viewing a text message, you can press Forward to transfer the message to another account; you can also press the Delete to delete the message, or press the Option in the Sentbox message list to select Delete or Delete All. Flyingvoice Network Technology Co., Ltd.

  • Page 42: Save Text Message

    1. Press Menu->Message->Text Message->Draftbox Display the list of unsent messages, select one message, and press Send to send the text message directly Press View to view the text message; or press the Option to Delete or Delete all Flyingvoice Network Technology Co., Ltd.

  • Page 43: Mwi (Message Waiting Indicator)

    3. MWI subscription enable->select Enable 4. Click Save & Apply the save operation 4.4 Directory The phone provides several types of phone directories, which can be customized by your system administrator. Topics Local Contacts Blacklist Local Contacts Flyingvoice Network Technology Co., Ltd.
  • Page 44 Procedure 1. Select Directory or navigate to Menu > Directory > Local Contacts. 2. Highlight the desired group. 3. Select Option > Delete. The phone prompts you whether to delete the group. 4. Select OK. Flyingvoice Network Technology Co., Ltd.
  • Page 45 5. Select Save. Deleting a Contact You can delete any contact from the Local Directory. Procedure 1. Select Directory or navigate to Menu > Directory > Local Contacts. 2. Select the desired contact group or All Contacts. Flyingvoice Network Technology Co., Ltd.

  • Page 46: Blacklist

    Viewing Blacklist Contacts Editing a Blacklist Contact Deleting Blacklist Contacts Moving a Blacklist Contact to the Local Directory Adding a Blacklist Contact You can add a blacklist contact on the phone to prevent someone from calling you. Flyingvoice Network Technology Co., Ltd.
  • Page 47 You can delete all contacts from the Blacklist when you are ready to answer calls from them again. Procedure 1. Navigate to Menu > Directory > Blacklist. 2. Highlight the desired blacklist contact, select Option > Delete All. The phone prompts you whether to delete all contacts. Flyingvoice Network Technology Co., Ltd.

  • Page 48: Remote Phone Book

    1. Go to the web interface and click Phone -> Directory-> Remote Phonebook update to local (xml). 2. Fill in the URL (remote phonebook address), the detection interval is 3600s by default. 3. Click Save Flyingvoice Network Technology Co., Ltd.
  • Page 49 Chapter 4 Advanced Call Features Example of xml file (http server): You can view the Phonebook (All Contacts) on the web: Flyingvoice Network Technology Co., Ltd.

  • Page 50: Remote Phonebook

    To view the remote phone book through the phone screen: 1. Click Menu->Remote Phone Book->Remote Address Book and select the imported remote group. 2. View the list of contacts in the Remote Phone book. TIPS: You can Dial/Search/Add Contacts. Flyingvoice Network Technology Co., Ltd.

  • Page 51: Ldap

    Chapter 4 Advanced Call Features 4.6 LDAP LDAP stands for Lightweight Directory Access Protocol, which is a client-server protocol for accessing a directory service.LDAP directory feature of the Flyingvoice phone allows you to search for contacts. Configure LDAP Address Book through the web interface: 1.

  • Page 52: Call History

    To identify someone's call the next time, you can save a history record to the Local Directory. Procedure 1. Select History. 2. Select the desired list. 3. Select the desired entry, and select Option > Add to Contacts. Flyingvoice Network Technology Co., Ltd.

  • Page 53: Saving A History Record To Blacklist

    The phone prompts you whether to delete all the records. 4. Select OK. 4.8 Beeper P2X series phones support HB01 wireless emergency button and PB01 USB Panic Button, the following is the function configuration introduction Topic Flyingvoice Network Technology Co., Ltd.

  • Page 54: Hb01 Call Button

    TIPS: When the mode is Disable, the USB switch will not take action when pressed; when the mode is Silent, there will be no sound during the whole process of dialing out and answering; when the mode is SpeedDial, it will be the normal speed dialing of the call. Flyingvoice Network Technology Co., Ltd.

  • Page 55: Chapter 5 Customizing Your Phone

    2. Select the desired time from the Backlight field. 3. Select Save. Backlight Brightness: When the phone is active, the screen brightness can be adjusted in 7 levels. When the phone is in Idle, the screen brightness can be adjusted in 8 levels. Flyingvoice Network Technology Co., Ltd.

  • Page 56: Language

    Changing the Administrator Password By default, you need input administrator password to access the Advanced setting menu. The default password is “admin”. For security reasons, you should change the default password as soon as possible. Flyingvoice Network Technology Co., Ltd.

  • Page 57: Call Immediately Key

    5. After successful setting, the LCD will be locked after the screen is turned off, click the Unlock, enter password and click OK to unlock the screen. 5.2 Audio Settings You can change the basic audio settings on your phone. Topics Adjusting the Volume Setting the Ring Tone Adjusting the Volume Flyingvoice Network Technology Co., Ltd.

  • Page 58: Setting The Ring Tone

    1. Select Directory or navigate to Menu > Directory> Local Contacts. 2. Select the desired contact group or All Contacts. 3. Choose the desired contact, and select Option > Detail. 4. Select the desired ring tone from the Ring Type field. 5. Select Save. Flyingvoice Network Technology Co., Ltd.

  • Page 59: Ap Mode

    Chapter 6 Maintaining Your Phone 5.3 AP Mode You can use the FLYINGVOICE Phone as an AP wireless access point, and you can use wireless devices (mobile wireless devices such as cell phones and computers) for network connection. Enable AP Mode AP mode, when turned on, shuts down the phone's connection to Wi-Fi.

  • Page 60: Chapter 6 Maintaining Your Phone

    The phone prompts you whether to reset the setting. 3. Select OK. The phone begins resetting. Tip: Reset of your phone may take a few minutes. Do not power off until the phone has started up successfully. Flyingvoice Network Technology Co., Ltd.

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