Flyingvoice FIP10CP User Manual
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Flyingvoice FIP10CP User Manual

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Version 1.0.1
June. 2020
Flyingvoice Network Technology Co., Ltd.
I/V

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Summary of Contents for Flyingvoice FIP10CP

  • Page 1 Version 1.0.1 June. 2020 Flyingvoice Network Technology Co., Ltd.
  • Page 2 The information is provided “as is”, and Flyingvoice does not provide any warranty and is subject to change without notice. All risks other than risks caused by use of the information are borne by the recipient. In no event,...
  • Page 3 End User License Agreement This End User License Agreement ("EULA") is a legal agreement between you and Flyingvoice. By installing, copying or otherwise using the Products, you: (1) agree to be bounded by the terms of this EULA, (2) you are the owner or an authorized user of the device, and (3) you represent and warrant that you have the right, authority and capacity to enter into this agreement and to abide by all its terms and conditions, just as if you had signed it.
  • Page 4 Address: Room 207~209, 2/F, Bldg B52#, Zhongchuang Industrial park, Liuxian Avenue, Taoyuan Street, Nanshan District, Shenzhen Hereby, Flyingvoice Network Technology Co., Ltd. declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU...
  • Page 5 GNU GPL INFORMATION Flyingvoice phone firmware contains third-party software under the GNU General Public License (GPL). Flyingvoice uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license.

  • Page 6: Table Of Contents

    Answering a Call Automatically ................16 Switching Among the Handset, Speakerphone and Headset Modes ......17 Disabling Call Waiting ....................17 Silencing or Rejecting Incoming Calls ................ 17 Rejecting Calls with Do Not Disturb (DND) ............17 Flyingvoice Network Technology Co., Ltd. I/III...
  • Page 7 PhoneBook ......................... 23 Local Contacts ..................... 23 Blacklist ....................... 26 Call History ......................... 28 Viewing History Records ..................28 Saving a History Record to Local Directory ............28 Saving a History Record to Blacklist ..............29 Flyingvoice Network Technology Co., Ltd. II/III...
  • Page 8 Viewing the Wireless Network Information ............33 Disconnecting the Wireless Network Connection ..........34 Deactivating the Wi-Fi Mode ................34 Maintaining Your Phone ..................... 35 Rebooting Your Phone ....................35 Resetting to Factory Settings ..................35 Flyingvoice Network Technology Co., Ltd. III/III...

  • Page 9: About This Guide

    Getting Started with Your Phone About This Guide Thank you for choosing Flyingvoice FIP11CP IP phones, which deliver the industry’s leading HD audio quality and a wide range of business telephony features, such as Call Hold, Call Transfer, Busy Lamp Field, Call Recording, Paging and Conference over an IP network.

  • Page 10: Getting Started With Your Phone

    Topics Hardware Overview Screen and Icons Entering Characters Hardware Overview Topics FIP11CP Series Hardware Power LED Indicator Line Key LED FIP11CP Series Hardware Item Description Handset to pick up and answer call Handset Flyingvoice Network Technology Co., Ltd.
  • Page 11 Adjusts the volume of the handset, headset, and speaker Redial Key Redials a previously dialed number Speakerphone Toggles and indicates the hands-free (speakerphone) mode. The key LED glows green when the hands-free (speakerphone) mode is activated Flyingvoice Network Technology Co., Ltd.

  • Page 12: Power Led Indicator

    The line receives an incoming call The line is in conversation The line is inactive Screen and Icons The user screens and icon indicators can help you navigate and understand the important information on the phone's status. Topics Flyingvoice Network Technology Co., Ltd.

  • Page 13: Idle Screen

    Check with your system administrator to find out if this feature is available on the phone. When there is an active call and a held call, the calls screen is shown below: Flyingvoice Network Technology Co., Ltd.

  • Page 14: Icons In The Status Bar

    Call is on hold Recording Wi-Fi connected Wi-Fi connection failed Line Key Icons Icons on the line key that vary by phone models. Icon indicators (associated with line) Icon Description The private line is registered successfully Register failed Flyingvoice Network Technology Co., Ltd.

  • Page 15: Other Icons

    Select 123 mode, press the corresponding keys. Select ABC, abc, 2aB mode, press * key or # key one or more times to enter one of the following special characters: Enter special * key: *.,'?!\-()@/:_;+&%=<>￡$¥¤[]{}~^¡¿§#"| Flyingvoice Network Technology Co., Ltd.
  • Page 16 Select ABC, abc, 2aB mode, press the 0 key. Move cursor Press to position the cursor. Delete one or more Position the cursor to the right of the character, and select the Delete soft key. characters Flyingvoice Network Technology Co., Ltd.

  • Page 17: Call Features

    Pick up the handset, press the Speakerphone key or the HEADSET key 2. Enter a number or select a contact. 3. Select Send. Note Your system administrator can enable live dialpad feature, which enables your phone Flyingvoice Network Technology Co., Ltd.

  • Page 18: Placing Multiple Calls

    3. Highlight the desired contact and select Send. If the selected contact has multiple numbers, highlight the desired number, and select Send. Answering Calls When you receive a call, you can choose to answer it manually or automatically. Topics Flyingvoice Network Technology Co., Ltd.

  • Page 19: Answering A Call

    When you are in an active call and an incoming call arrives on the phone, the incoming call will not be automatically answered even if the auto answer is enabled. Your system administrator can configure the phone to automatically answer the Flyingvoice Network Technology Co., Ltd.

  • Page 20: Switching Among The Handset, Speakerphone And Headset Modes

    You can enable DND to reject all incoming calls automatically when you do not want to be interrupted. Note Check with your system administrator to find out if the DND feature is available on your phone. Flyingvoice Network Technology Co., Ltd.

  • Page 21: Ending Calls

    You can place an active call on hold and resume the call when you are ready. When you place a call on hold, the held party may hear the music played by its sever. Topics Flyingvoice Network Technology Co., Ltd.

  • Page 22: Holding A Call

    Forwarding All Incoming Calls on All Lines You can forward all incoming calls on the phone. Before You Begin Check with your system administrator if the forward on code or off code is required. If Flyingvoice Network Technology Co., Ltd.

  • Page 23: Deactivating Call Forward

    Blind Transfer: Transfer a call directly to the third party without consulting. ⚫ Attended Transfer (Consultative Transfer): Transfer a call with prior consulting. Topics Performing a Blind Transfer Performing Transfer with a Transfer Key Performing a Blind Transfer Flyingvoice Network Technology Co., Ltd.

  • Page 24: Performing Transfer With A Transfer Key

    Check with your system administrator to find out if the local conference is enabled on your phone. Topics Setting Up a Local Conference Call Holding or Resuming a Conference Call Splitting a Conference Call Ending a Conference Call Flyingvoice Network Technology Co., Ltd.

  • Page 25: Setting Up A Local Conference Call

    When you end the conference call, the other parties drop the call. However, the system administrator can set up your phone so that the other two parties remain connected when you end the conference call. Procedure 1. Select End Call (EndCall). Flyingvoice Network Technology Co., Ltd.

  • Page 26: Advanced Call Features

    MESSAGE key or Connect soft key to dial out the voice mail access code directly. PhoneBook The phone provides several types of phone directories, which can be customized by your system administrator. Topics Local Contacts Blacklist Local Contacts Flyingvoice Network Technology Co., Ltd.
  • Page 27 Procedure 1. Select Dir or navigate to Menu > PhoneBook > Local Contacts. 2. Highlight the desired group. 3. Select Option > Delete. The phone prompts you whether to delete the group. 4. Select OK. Flyingvoice Network Technology Co., Ltd.
  • Page 28 2. Select the desired contact group or All Contacts. 3. Highlight the desired contact, and select Option > Detail. 4. Edit the contact information. 5. Select Save. Deleting a Contact You can delete any contact from the Local Directory. Procedure Flyingvoice Network Technology Co., Ltd.

  • Page 29: Blacklist

    3. Enter your search criteria in the search field. Blacklist Incoming calls from the Blacklist are rejected automatically. You can store up to 30 contacts in the blacklist to block unwanted callers. Topics Adding a Blacklist Contact Viewing Blacklist Contacts Flyingvoice Network Technology Co., Ltd.
  • Page 30 If you want to answer a call from a specific contact, you need to remove it from the Blacklist. Procedure 1. Navigate to Menu > PhoneBook > Blacklist. 2. Select the desired blacklist contact. 3. Select Option > Delete. The phone prompts you Delete selected item. 4. Select OK. Flyingvoice Network Technology Co., Ltd.

  • Page 31: Call History

    2. Select the desired list. 3. Select the desired entry. 4. Select Option > Detail. Saving a History Record to Local Directory To identify someone's call the next time, you can save a history record to the Local Directory. Flyingvoice Network Technology Co., Ltd.

  • Page 32: Saving A History Record To Blacklist

    You can delete all call records from the call history list. Procedure 1. Press History. 2. Select the desired list. 3. Select Option > Delete All. The phone prompts you whether to delete all the records. 4. Select OK. Flyingvoice Network Technology Co., Ltd.

  • Page 33: Customizing Your Phone

    Your phone supports several languages that you can choose to use on the phone. Contact your system administrator to find out exactly which languages are supported on your phone. Procedure 1. Navigate to Menu > Basic > Language. Flyingvoice Network Technology Co., Ltd.

  • Page 34: Time & Date

    Setting the Ring Tone Adjusting the Volume You can adjust the volume of the ringer, media, and the audio during a call. Procedure 1. Press the Volume key to adjust the volume. Setting the Ring Tone Flyingvoice Network Technology Co., Ltd.

  • Page 35: Wireless Network

    4. Select the desired ring tone from the Ring Type field. 5. Select Save. Wireless Network You can connect the phones to a wireless network if Wi-Fi is available within the area. For more information, contact your system administrator. Flyingvoice Network Technology Co., Ltd.

  • Page 36: Activating The Wi-Fi Mode

    1. Navigate to Menu > Basic > Wi-Fi > Available Network(s) (X represents the number of available networks). 2. Select Detail to view the detailed wireless network information. If the phone is connected to a wireless network successfully, you can also navigate to Menu > Flyingvoice Network Technology Co., Ltd.

  • Page 37: Disconnecting The Wireless Network Connection

    You should deactivate the Wi-Fi mode when you need to connect your phone to the wired network. Procedure 1. Navigate to Menu > Basic > Wi-Fi. 2. Select Off from the Wi-Fi field. 3. Select OK. Flyingvoice Network Technology Co., Ltd.

  • Page 38: Maintaining Your Phone

    The phone prompts you whether to reset the setting. 3. Select OK. The phone begins resetting. Note Reset of your phone may take a few minutes. Do not power off until the phone has started up successfully. Flyingvoice Network Technology Co., Ltd.

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