Ezviz RS20 Max Manual
  1. Manuals
  2. Brands
  3. Ezviz Manuals
  4. Vacuum Cleaner
  5. RS20 Max
  6. Manual
Ezviz RS20 Max Manual

Ezviz RS20 Max Manual

Robot vacuum & mop combo
Hide thumbs Also See for RS20 Max:
Table of Contents

Advertisement

Quick Links

Download this manual
Robot Vacuum & Mop Combo

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the RS20 Max and is the answer not in the manual?

Questions and answers

Noor
June 11, 2025

I own an EZVIZ RS20 robot vacuum, and unfortunately, a part of the dirty water tank (the top connector piece) broke recently when the tank accidentally dropped. Ineed to purchase new dirty tank water

0

Related Manuals for Ezviz RS20 Max

Summary of Contents for Ezviz RS20 Max

  • Page 1 Robot Vacuum & Mop Combo...
  • Page 2 INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF EZVIZ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY LICABLE LAW, IN NO EVENT SHALL EZVIZ’S TOTAL LIABILITY FOR ALL DAMAGES EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT.

  • Page 3: Table Of Contents

    Add Clean Water ����������������������������������������������������������������������������������������������������������������������������� 7 Install Cleaning Solution ����������������������������������������������������������������������������������������������������������������� 7 Remove Shields ������������������������������������������������������������������������������������������������������������������������������ 9 Install Side Brushes and Mop Assemblies ������������������������������������������������������������������������������������� 10 Get the EZVIZ App ������������������������������������������������������������������������������������������������������������������������ 10 Place the Robot ���������������������������������������������������������������������������������������������������������������������������� 11 First Cleaning ������������������������������������������������������������������������������������������������������������������������������� 12 Use the Camera Sticker(optional) ������������������������������������������������������������������������������������������������� 13 Operations on the EZVIZ App ������������������������������������������������������������������13...

  • Page 4: Overview

    Overview Package Contents Robot Vacuum & Mop Cleaner *1 Base Station *1 (hereinafter referred as to “Robot”) Mop Assembly*2 (Mop cloth included) Power Cord *1 Side Brush *2 Camera Sticker x1 Cleaning Solution *1 Cleaning Tool *1 Quick Start Guide *2 Regulatory Information *1 The device’s appearance is subject to the actual one you have bought.

  • Page 5: Basis

    Start/pause the task Press twice End the task and return to the Base Station Press three times Enable/disable child lock (please enable child lock feature on EZVIZ App in advance) LED Indicator Orange In standby mode due to low battery/ task paused...
  • Page 6 LDS LiDAR Spotlight Infrared Obstacle Sensor Edge Sensor Obstacle Sensor RGB Camera Charging Contact Water Inlet Dust Collection Port Speaker Air Outlet Universal Wheel Cliff Sensor*4 Material Sensor Side Brush Main Brush Drive Wheel Mop Assembly...
  • Page 7 Press and hold for 3s: enable/disable child lock Press and hold for 3s: Start cleaning the cleaning sink (Please enable the child lock feature on the EZVIZ App in of the Base Station, the water sprayed after the Robot advance) exits the Base Station.
  • Page 8 Mop Platform Dust Suction Port Water Sensor*2 Cleaning Sink Filter Plate Charging Track*2 Handle Power Port Seal Ring Filter Clean Water Tank Dirty Water Tank...

  • Page 9: Quick Start Guide

    Quick Start Guide Preparation Do not use the robot in an environment with stairs (if unavoidable, use a guardrail). Remove any obstacles on the floor before use. Connect the Power Supply to the Base Station Select a proper location, place the Base Station on a horizontal floor against the wall, connect the Base Station and the power socket with the power cord, and the Base Station will start automatically (it is recommended to place the Base Station on a flat, light colored tile floor instead of a carpet or wooden floor to avoid wetting them).

  • Page 10: Add Clean Water

    Add Clean Water Remove the protective bags of the clean water tank and the dirty water tank, fill the clean water tank with clean water, and then install them back. • Do not add hot water, otherwise the device may be damaged. •...
  • Page 11 3. Place the cleaning solution bottle and push it inward, then put back the dirty water tank. • Please press the cleaning solution bottle into the place during installation. • Do not use other sterilization solution or cleaning solution not produced by EZVIZ, otherwise the device may be damaged.

  • Page 12: Remove Shields

    Remove Shields Before use, remove the shields on both sides of the Front Bumper and all protective films on both of the Robot and the Base Station. Remove Before Use Remove Before Use...

  • Page 13: Install Side Brushes And Mop Assemblies

    Get the EZVIZ App 1. Connect your mobile phone to Wi-Fi (only 2.4 GHz WiFi is supported). 2. Download and install the EZVIZ App by searching for “EZVIZ” in the App Store or Google Play 3. Launch the App and register an EZVIZ user account.

  • Page 14: Place The Robot

    Add the Robot to EZVIZ App 1. Log in to your account through EZVIZ App, tap the device adding icon and then the QR code scanning interface will be displayed. 2. Press and hold the power button of the robot for 4 seconds until it starts.

  • Page 15: First Cleaning

    • Press button on the Base Station. • Log in to your account through EZVIZ App, add device and select the cleaning mode on the home page of the device on the App, and click • Press the power button on the Robot.

  • Page 16: Use The Camera Sticker(Optional)

    The visual obstacle avoidance is realized through the RGB camera. Covering the lens will affect some of the obstacle avoidance effect. The image processing is done locally and will not be uploaded to EZVIZ Cloud Platform. Operations on the EZVIZ App The App interface may be different due to version update, and the interface of the App you installed on your phone shall prevail.

  • Page 17: Routine Maintenance

    • Before maintenance, turn the Robot OFF and unplug the Base Station. • A multi-function Cleaning Tool is provided for easy maintenance. Note that the Cleaning Tool has sharp edges. • EZVIZ manufactures various replacement parts and fittings. Please visit www.ezviz.com for more information on replacement parts.

  • Page 18: Replace Mop Cloth

    Replace Mop Cloth 1. Press button on operation panel of the Base Station, the Robot exits the Base Station. 2. Turn the Robot over, take off the mop assemblies. 3. Remove the old mop clothes from the mop assemblies and replace a new one, then put the mop assemblies back to the Robot.

  • Page 19: Empty The Dust Box

    Empty the Dust Box 1. Open the upper cover of the Robot, take out the dust box. 2. Unfasten the buckle on the side of the dust box, open the dust box cover and pour out the garbage inside of it. 3.

  • Page 20: Clean/Replace Filter

    Clean/Replace Filter 1. Open the upper cover of the Robot, take the dust box out and take off the filter assebmly. 2. Slightly pat the filter assembly or clean the filter with the cleaning tool. Rinse the filter with water and thoroughly dry it. If the filter is required to be replaced, please take it out from the dust box and replace a new one into it.

  • Page 21: Clean The Main Brush

    Clean the Main Brush 1. Press the buckles to take out the Main Brush cover and the Main Brush. 2. Press the button on the end of the cleaning tool and rotate it to take the blade inside of it. Cut off the hair entangled on the Main Brush with blade and remove the roller at one end of the Main Brush to clean it.

  • Page 22: Clean Important Parts

    2. Clean the Driven Wheels with the Cleaning Tool. Clean Important Parts 1. Wipe and clean the cliff sensors, material sensor, charging contacts, RGB camera, obstacle sensors, edge sensor and infrared receiving terminal with soft dry cloth.

  • Page 23: Clean Water Tank

    Clean Water Tank 1. Open the cover of the clean water tank, unfasten the buckle and take out the filter upwards to clean it. 2. Pour out the sewage, and use cleaning tool to remove the dirt in the dirty water tank. Replace Cleaning Solution 1.

  • Page 24: Replace Dust Bag

    Replace Dust Bag 1. Open the upper cover of the dust collection box, lift the handle of the dust bag to take out and discard it. 2. Install a new dust bag into place, and then close the upper cover. Replace the Side Brushes Pull out the old side brush and then press the new one into the position.

  • Page 25: Clean The Base Station

    Clean the Base Station 1. Press and hold button for 3s, the Robot exits the Base Station and the Base Station will spray water. 2. Clean the interior of the Base Station and the cleaning sink with cleaning tool or rags. Clean Inlet Air Filter 1.

  • Page 26: Clean Dust Collection Duct

    Clean Dust Collection Duct For Robot: Take out the dust box, clean the dust collection duct with a soft brush. For Base Station: Take out the dust bag, clean the dust suction port and dust collection duct with a soft brush.

  • Page 27: Ezviz Connect

    EZVIZ Connect 1� Use Amazon Alexa These instructions will enable you to control your EZVIZ devices with Amazon Alexa. If you run into any difficulties during the process, please refer to Troubleshooting. Before you start, make sure that: 1. EZVIZ devices are connected to the EZVIZ App.

  • Page 28: Faq

    8. Follow the above steps to complete the authorization. When synchronization is completed, EZVIZ service will be listed under your list of services. To see a list of compatible devices under your EZVIZ account, tap on the EZVIZ service icon.
  • Page 29 Poor Wi-Fi signal, please ensure the Robot is in a area with a good Wi-Fi signal. Wi-Fi connection exception. Please reset the Wi-Fi and download the latest EZVIZ App, and try to scan the QR code on the Robot to reconnect it.

  • Page 30: Appendix

    Appendix Environmental Precautions The chemical substances contained in the built-in lithium-ion battery of this product may cause environmental pollution. Please remove it before scrapping and send it to a professional battery recycling station for centralized disposal. Steps for removing the battery (the following information is only applicable when discarding the device, not the daily operation instructions): 1.

  • Page 31: Rechargeable Lithium Ion Battery

    Rechargeable Lithium ion Battery 1. The battery type of the device: Portable battery. 2. The battery of this device is non-removable, which is risky to remove. Chemical Composition Chemical Formula CAS No� Weight (%) Cobalt lithium manganese Ni, Co, Mn 346417-97-8 36.80% nickel oxide...
  • Page 32 Committed to innovating technology for the good, we at EZVIZ hereby earnestly advocate that every user shall use video products properly and responsibly, thus to collectively create a positive environment where all related practices and usage comply with applicable laws and regulations, respect individuals’...

Table of Contents