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Ezviz RS20 Pro Manual
Ezviz RS20 Pro Manual

Ezviz RS20 Pro Manual

Robot vacuum & mop combo

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Robot Vacuum & Mop Combo

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Summary of Contents for Ezviz RS20 Pro

  • Page 1 Robot Vacuum & Mop Combo...
  • Page 2: Safety Warning

    • If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. • When charging, please use the Base Station offered by EZVIZ. Robot Model...
  • Page 3: Proper Use Of The Device

    • WARNING: To Reduce The Risk Of Electric Shock - Do not use outdoors or on wet surfaces, commercial or industrial environments. • WARNING: To Reduce The Risk Of Electric Shock - Use indoors only. • WARNING: To Reduce The Risk Of Electric Shock – Unplug Before Servicing.
  • Page 4 • Don’t use the device in an environment higher than 40°C or lower than 0°C. • Don’t use the device to clean any flammable materials (such as gasoline, toner). Don’t use the device in the area with flammable materials. • Don’t use the device to clean burning items, such as matches, cigarettes and other items that may cause fire.
  • Page 5: Regulatory Information

    DECLARATION OF CONFORMITY Hereby, Hangzhou EZVIZ Software Co., Ltd. declares that the radio equipment type [CS-RS20-PRO-PGA2, CS-RS20-PRO-PGA5, CS-RS20-PRO-TGA2, CS-RS20-PRO-TGA5] is in compliance with EU Directive 2014/53/EU . The full text of the DECLARATION OF CONFORMITY is available at the following web link: https://www.ezviz.com/page/declaration-of-conformity.
  • Page 6 Robot Base Station Model CS-RS20-PRO-PGA2 Model CS-RS20-PRO-PGA2-D CS-RS20-PRO-PGA5 CS-RS20-PRO-PGA5-D CS-RS20-PRO-TGA2 CS-RS20-PRO-TGA2-D CS-RS20-PRO-TGA5 CS-RS20-PRO-TGA5-D Overall Dimension 365mm * 365mm * 101mm Rated Input Voltage 220-240V~50/60Hz Battery Capacity 5200 mAh Rated Output 2.5A Weight Approx 4.1Kg Rated Power 60 W ( in charging/mop drying state); 965 W( in collecting dust state);...
  • Page 7 INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF EZVIZ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EZVIZ’S TOTAL LIABILITY FOR ALL DAMAGES EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT.
  • Page 8: Table Of Contents

    Remove Shields ���������������������������������������������������������������������������������������������������������������������������� 15 Install Side Brush and Mop Assembly ������������������������������������������������������������������������������������������� 16 Get the EZVIZ App ������������������������������������������������������������������������������������������������������������������������ 16 Add the Robot to EZVIZ App ���������������������������������������������������������������������������������������������������������� 16 Place the Robot ���������������������������������������������������������������������������������������������������������������������������� 17 First Cleaning ������������������������������������������������������������������������������������������������������������������������������� 18 Operations on the EZVIZ App ������������������������������������������������������������������19 Routine Maintenance ������������������������������������������������������������������������������19...
  • Page 9: Overview

    Overview Package Contents Robot Vacuum & Mop Cleaner *1 Base Station *1 (hereinafter referred as to “Robot”) Mop Assembly*2 (Mop cloth included) Power Cord *1 Side Brush *2 Camera Sticker x1 Cleaning Solution *1 Cleaning Tool *1 Quick Start Guide *2 Regulatory Information *1 The device’s appearance is subject to the actual one you have bought.
  • Page 10: Basis

    Start/pause the task Press twice: End the task and back to the Base Station Press three times: Enable/disable child lock (please enable child lock feature on EZVIZ app firstly) LED Indicator Orange In standby mode due to low battery/ task paused...
  • Page 11 Spotlight LDS Lidar RGB Camera Edge Sensor Infrared Obstacle Sensor Obstacle Sensor Charging Contact Charging Contact Dust Collection Port Water Inlet Air Outlet Speaker Universal Wheel Cliff Sensor*4 Material Sensor Side Brush Side Brush Main Brush Drive Wheel; Drive Wheel Mop Assembly Mop Assembly...
  • Page 12 Press and hold for 3s: enable/disenable child lock Press and hold for 3s: Start cleaning the (Please enable child lock feature on EZVIZ app firstly) cleaning sink of the Base Station, the water sprayed after the Robot exits the Base Station.
  • Page 13 Mop Platform Dust Collection Port Water Sensor*2 Cleaning Sink Filter Plate Charging Track*2...
  • Page 14: Quick Start Guide

    Quick Start Guide Preparation Try to avoid using in the environment with stairs (if must, please set up a guardrail), and try to remove the obstacles on the ground before use. Connect the Power Supply to the Base Station Select a proper location, place the Base Station on a horizontal floor against the wall, connect the Base Station and the power socket with the power cord, and the Base Station will start automatically (it is recommended to place the Base Station on a flat light colored tile floor instead of a carpet or wooden floor).
  • Page 15: Add Clean Water

    It is recommended to add tap water in room temperature, please do not add the water filtered by water purifier. · If you need to use cleaning solution, please use EZVIZ specialized cleaning solution. Other cleaning solution may damage the device. ·...
  • Page 16: Remove Shields

    · Please press the cleaning solution bottle into the place when installation. · Do not use other sterilization solution or cleaning solution not produced by EZVIZ, otherwise the device may be damaged. Remove Shields Before use, remove the shields on both sides of the Front Bumper and all protective films on both of the Robot and the Base Station.
  • Page 17: Install Side Brush And Mop Assembly

    App. Add the Robot to EZVIZ App 1. Log in to your account through EZVIZ App, tap the device adding icon and then the QR code scanning interface will be displayed. 2. Press and hold the power button of the robot for 4 seconds until it starts.
  • Page 18: Place The Robot

    If Wi-Fi connection failed, or you want to connect the robot to another Wi-Fi, you need to press and hold the reset button for 4 seconds, and then the robot will be restarted and you can add the robot to EZIVZ App again. Place the Robot Place the Robot in front of the Base Station, and then press on the operation panel.
  • Page 19: First Cleaning

    1. Press button on the Base Station to work. 2. Log in to your account through EZVIZ App, add device and select the cleaning mode on the home page of the device on the App, and click 3. Press the button on the Robot to work.
  • Page 20: Operations On The Ezviz App

    The visual obstacle avoidance function of this product requires the camera to be on as one of the prerequisites, and the image processing involved is done locally on the product and is not uploaded to EZVIZ CloudPlay. You can mask the camera to reject the function as needed.
  • Page 21: Routine Maintenance

    Before performing cleaning and maintenance tasks on the Robot, turn the Robot OFF and unplug the Base Station. • A multi-function Cleaning Tool is provided for easy maintenance. Handle with care, this Cleaning Tool has sharp edges. • EZVIZ manufactures various replacement parts and fittings. Please visit www.ezviz.com for more information on replacement parts.
  • Page 22: Replace Mop Cloth

    Replace Mop Cloth Press button on operation panel of the Base Station, the Robot exits the Base Station. Turn the Robot over, take off the mop assembly off. Remove the old mop cloth from the mop assembly and replace a new one, and then put the mop assembly back to the Robot.
  • Page 23: Dump The Dust Box

    Press button on operation panel of the Base Station again, the Robot returns to the Base Station. Dump the Dust Box Unfasten the buckle on the side of the dust box, open the dust box cover and pour out the garbage inside of it.
  • Page 24: Clean/Replace Filter

    • Please make sure that the Dust Box and Filter is properly installed onto the Robot before cleaning mission. • Do not schedule a cleaning mission if the dust box or filter is not properly installed. Clean/replace Filter Press button on operation panel of the Base Station, the Robot exits the Base Station. Open the upper cover of the Robot, take the dust box out and take off the filter assebmly.
  • Page 25: Clean The Main Brush

    Install it back to the dust box, and then put it into the Robot. Close the upper cover and press button on operation panel of the Base Station, the Robot returns to the Base Station. If the filter is required to be replaced, please take it out from the dust box and replace a new one into it.
  • Page 26: Clean Wheels

    Clean Wheels Pull up the Universal Wheel directly by hand then clean it with the hidden Cleaning Tool and then re-install it into place. If there is abnormal sounds happened after a long time using, please take the universal wheel off and add lubricant into the metal shaft. Clean the Driven Wheels with the hidden Cleaning Tool.
  • Page 27: Clean Important Parts

    Clean Important Parts Wipe and clean the cliff sensors, material sensor, charging contacts, RGB camera, obstacle sensors, edge sensor and infrared receiving terminal with soft dry cloth. Clean Clean Water Tank/Waste Water Tank Open the cover, unfasten the buckle, take the filter upwards out to clean it. Pour out the sewage, and use cleaning tool to remove the dirt in the waste water tank.
  • Page 28: Replace Cleaning Solution

    Replace Cleaning Solution 1. Take the waste water tank out, remove the protective film and seal on the bottle. 2. Install the cleaning solution bottle according to the illustration on the Base Station. 3. After installation finished, put the waste water tank back to the Base Station. Replace Dust Bag Open the upper cover of the dust collection box, lift the handle of the dust bag to take out and discard it.
  • Page 29: Replace The Side Brush

    Replace the Side Brush Pull out the old side brush and then press the new one into the position. Clean the Base Station Use cleaning tool or rags to clean the interior of the Base Station and the cleaning sink.
  • Page 30: Clean Inlet Air Filter

    Clean Inlet Air Filter 1. Open upper cover of the dust collection box and then lift the handle of the dust bag. Rotate and take out of the inlet air filter on the bottom of the dust collection box. 2. Rinse with clean water and dry it, and then install back to the dust collection box. Clean Dust Collection Duct For Robot: After take out the dust box, use tool like a thin soft brush to stretch into the dust collection duct to clean.
  • Page 31: Faq

    Poor Wi-Fi signal, please ensure the Robot is in a area with a good Wi-Fi signal. Wi-Fi connection exception. Please reset the Wi-Fi and download the latest EZVIZ App, and try to scan the QR code on the Robot to reconnect it.
  • Page 32 Abnormal operation If the problem persists after the above possible causes have been considered, the components may be abnormal. Please contact the customer service department. For additional information about the Robot, please refer to www.ezviz.com/eu.
  • Page 33: Appendix

    Appendix Environmental Precautions The chemical substances contained in the built-in lithium-ion battery of this product may cause environmental pollution. Please remove it before scrapping and send it to a professional battery recycling station for centralized disposal. Steps for removing the battery (the following information is only applicable when discarding the device, not the daily operation instructions): 1.Let the Robot run to a low power state that cannot be cleaned without touching the Base Station.
  • Page 34: Rechargeable Lithium Ion Battery

    Rechargeable Lithium ion Battery 1. The battery type of the device: Portable battery. 2. The battery of this device is non-removable, which is risky to remove. Chemical Composition Chemical Formula CAS No� Weight (%) Cobalt lithium manganese Ni, Co, Mn 346417-97-8 36.80% nickel oxide...