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Package Contents
The power cord's appearance is subject to the actual one you have bought.
Basis
Name | Description |
Power Button |
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Reset Button |
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![]() | Start/Pause |
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![]() | Sink Clean |
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![]() | Mode | Press once: switch cleaning mode (vacuum before mop, vacuum while mop, vacuum only, mop only, mop cloth cleaning, mop cloth drying). |
![]() | Exit/Recall | Press once: the robot exits/returns to the docking station. |
![]() | Child lock unlocking/locking | Press and hold them for 2 seconds at the same time: unlock/lock the child lock. When the child lock function is enabled, pressing the key on the operation panel is invalid (you need to enable the child lock function on the EZVIZ App first). |
Preparation
Try to avoid using in the environment with stairs (if must, please set up a guardrail), and try to remove the obstacles on the ground before use.
Connect the Power Supply to the Docking Station
Select a proper location, place the docking station on a horizontal floor against the wall, connect the docking station and the power socket with the power cord, and the docking station will start automatically (it is recommended to place the docking station on a flat light colored tile floor instead of a carpet).
In order to avoid external heat damage to the docking station, please do not place it next to radiators, heaters, fireplaces, etc.
Add Clean Water
Remove the protective bags of the clean water tank and the used water tank, fill the clean water tank with clean water, and then install them back.
Remove Shields
Install Side Brushes and Mop Assembly
Install the side brushes and mop assembly at the bottom: align the side brushes with the point as shown in the figure and press them down. Hearing a "click" indicates that they are installed in place; Align the mop assembly with the magnetic point.
EZVIZ App
Add the Robot to EZVIZ App
If Wi-Fi connection failed, or you want to connect the robot to another Wi-Fi, you need to press and hold the reset button for 4 seconds, and then the robot will be restarted and you can add the robot to EZIVZ App again.
Place the Robot
Place the robot in front of the docking station, and then press on the operation panel. The robot will enter the docking station and start charging.
First Cleaning
You have two ways to operate:
Use the Camera Sticker (optional)
A camera sticker is provided if you need to cover the camera.
The visual obstacle avoidance function of this product requires the camera to be on as one of the prerequisites, and the image processing involved is done locally on the product and is not uploaded to EZVIZ CloudPlay. You can mask the camera to reject the function as needed. The product package comes with a camera sticker for masking, which is electrostatically adsorbed.
The App interface may be different due to version update, and the interface of the App you installed on your phone shall prevail.
Map for Cleaning
Map editing (segmentation, merging, area building, room naming, No-go area, invisible wall, rotation), map zoning, carpet display, real-time cleaning route display, and multi-map saving.
Cleaning Method
General cleaning, personalized cleaning, scheduled cleaning, designated room cleaning, and area cleaning.
Cleaning Settings
Suction setting, water volume setting, cleaning sequence setting, carpet pressurization mode, supplementary sweeping for carpet, and drying mop cloth time setting.
Housekeeping Function
Make an appointment for patrol inspection, fixed-point motion, take photos/videos for patrol inspection, and voice intercom.
Information Display
Pets-caring time, cleaning history, patrol history, equipment power, consumables and maintenance.
More Features
Firmware upgrade, volume adjustment, Do Not Disturb mode, night vision light compensation, etc.
To maintain the best condition of the device, please maintain the device and replace parts with following frequencies:
Robot Part | Maintenance Frequency | Replacement Frequency |
Mop Cloth | / | Every 2-3 months |
Side Brush | Once every 2 weeks | Every 3-6 months |
Main Brush | Once per week | Every 6-12 months |
Sponge Filter/ High Efficiency Filter | Once per week | Every 3-6 months |
D-TOF Lidar RGB Camera Edge Sensor Obstacle Sensor Cliff Sensor Infrared Receiving Terminal Bumper Charging Contact Universal Wheel/Drive Wheel | Once per week | / |
Cleaning Sink | Once every 2 weeks | / |
Clean Water Tank | Once every 3 months | / |
Used Water Tank | After each mopping | / |
Docking Station | Once every 2 weeks | / |
Replace Mop Cloth
(Please note that the mop cloth should never cover the center part of the mop bracket.)
Dump the Dust Box
Press and hold the white button on the dust box, the dust box cover will open automatically, and the garbage will be poured out.
Clean High Efficiency Filter and Fine Filter Cotton
Replace High Efficiency Filter and Fine Filter Cotton
Remove the high efficiency filter and fine filter cotton, and replace them with the new ones.
Clean the Docking Station
Use cleaning tool or rags to clean the interior of the docking station, the cleaning sink, and the water sensor on the left corner.
Clean the Clean Water Tank
Take out the clean water tank, open the water tank cover, remove the water pipe to the side and remove the filter cotton for cleaning. Install the filter cotton and install the water pipe into the buckle after cleaning.
Clean the Used Water Tank
Clean the Main Brush
Clean Important Parts
Wipe and clean the cliff sensors, material sensor, magnetic points, charging contacts, RGB camera, obstacle sensors, edge sensor and infrared receiving terminal with soft dry cloth.
Clean Wheels
Taken out the universal wheel directly by hand then clean it with the hidden hook knife.
Clean the driven wheels with the hidden hook knife.
Replace the Side Brushes
The chemical substances contained in the built-in lithium-ion battery of this product may cause environmental pollution. Please remove it before scrapping and send it to a professional battery recycling station for centralized disposal.
Steps for removing the battery (the following information is only applicable when discarding the device, not the daily operation instructions):
Problem | Solution |
Difficulty in charging. | The docking station is not powered on. Please make sure that both ends of the power cord are plugged in. |
Difficulty in robot returning to station. | There are too many obstacles near the docking station. Please clear the obstacles in front of the docking station. |
It is recommended to put the robot back to the docking station each time before cleaning to ensure that the robot starts working from the docking station. | |
The ground resistance is high. It is recommended to move the docking station to a flat floor. | |
The ground is slippery. It is recommended to wipe the ground in front of the docking station. | |
The location of the docking station is incorrect. Please check whether the location of the docking station on the map is correct. | |
Abnormal operation near the docking station during robot returning to station. | There are obstacles in 1.5m space in front of the docking station or 0.5m of the sides. Please clear the obstacles. |
Use soft materials (paper towel or soft dry cloth, etc.) to wipe the black window surface in the middle of the charging contacts at the tail of the robot and the black window surface of the docking station. | |
The wheel/side brushes/main brush is entangled by other objects. Shut down the robot and clean them before using again. | |
Abnormal noise/shaking during cleaning. | The rubber strips of suction points may touch the ground, which is normal, please rest assured use. |
The mop cloth is rolled up, remove the mop assembly, and reinstall the mop cloth. | |
The used water tank keeps pumping. | Please clean the docking station. |
The operation panel shows that the connection between the docking station and robot is abnormal. | Please confirm that the robot has been started. |
The Wi-Fi signal is weak. Please make sure that the robot is in a good Wi-Fi signal covered area. | |
Difficulty in connecting to Wi-Fi. | The Wi-Fi signal is weak. Please make sure that the robot is in a good Wi-Fi signal covered area. |
The Wi-Fi connection is abnormal. Reset the Wi-Fi and download the latest "EZVIZ" App, and try to scan the QR code on the device again to reconnect. | |
Difficulty in avoiding obstacles. | Use soft materials (paper towel or soft dry cloth, etc.) to wipe the glass on the camera surface. |
When the robot encounters objects with high light transmission (glass), high reflection (polished metal), low reflection (black), etc., its obstacle avoidance performance will be reduced due to the impact of the environment. | |
Abnormal obstacle avoidance behavior. | Use soft materials (paper towel or soft dry cloth, etc.) to wipe the glass on the camera surface. |
The side brush falls off during cleaning. | Turn the robot over and reinstall the side brush, making sure you hear a "click" during installation. |
The anti-drop detection fails, and the robot cannot avoid dropping from the steps and other high places. | Use soft materials (paper towel or soft dry cloth, etc.) to wipe the cliff sensors. |
Abnormal operation. | If the above problems are eliminated, shut down and restart the device. If the problems can't be solved, please contact the after-sales service personnel. |
For additional information about the device, please refer to www.ezviz.com/eu.
Technology affects every aspect of our life. As a high-tech company, we are increasingly aware of the role technology plays in improving business efficiency and quality of life, but at the same time, the potential harm of its improper usage. For example, video products are capable of recording real, complete and clear images. This provides a high value in retrospect and preserving real-time facts. However, it may also result in the infringement of a third party's legitimate rights and interests if improper distribution, use and/or processing of video data takes place. With the philosophy of "Technology for the Good", EZVIZ requests that every end user of video technology and video products shall comply with all the applicable laws and regulations, as well as ethical customs, aiming to jointly create a better community.
Please read the following initiatives carefully:
Chemical Composition | Chemical Formula | CAS No | Weight (%) |
Cobalt lithium manganese nickel oxide | Ni, Co, Mn | 346417-97-8 | 36.80% |
Graphite | C | 7782-42-5 | 20.20% |
Copper foil | Cu | 7440-50-8 | 7.10% |
Aluminium | Al | 7429-90-5 | 3.30% |
Electrolyte | LiFP6 | 21324-40-3 | 11.70% |
Steel shell | Fe | 12597-68-1 | 14.40% |
Steel pouring | Fe | 12597-68-1 | 3.10% |
Lead | Pb | 7439-92-1 | Not Detected |
Cadmium | Cd | 7440-43-9 | Not Detected |
Mercury | Hg | 7439-97-36 | Not Detected |
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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