EZVIZ RS2 - Robot Vacuum & Mop Combo Manual

EZVIZ RS2 - Robot Vacuum & Mop Combo Manual

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EZVIZ RS2 - Robot Vacuum & Mop Combo Manual

Overview

Package Contents

informationThe power cord's appearance is subject to the actual one you have bought.

Basis
Overview - Basis - Part 1

Name Description
Power Button
  • Press and hold for 4 seconds: power on/off.
  • Press once: start/pause working.
  • Double press: end the task and return to the docking station.
Reset Button
  • Press and hold for 4 seconds: enter the network configuration.
  • Press and hold for 10 seconds: restore factory settings and restart.

Overview - Basis - Part 2
Overview - Basis - Part 3

Start/Pause
  • Press once: start/pause task.
  • Press and hold for 2 seconds: end the task.
Sink Clean
  • Press once: the robot exits the docking station and the docking station sprays water in the cleaning sink and waits for cleaning.
  • Press again: the sewage will be drained.
Mode Press once: switch cleaning mode (vacuum before mop, vacuum while mop, vacuum only, mop only, mop cloth cleaning, mop cloth drying).
Exit/Recall Press once: the robot exits/returns to the docking station.
Child lock unlocking/locking Press and hold them for 2 seconds at the same time: unlock/lock the child lock. When the child lock function is enabled, pressing the key on the operation panel is invalid (you need to enable the child lock function on the EZVIZ App first).

Quick Start Guide

Preparation
Try to avoid using in the environment with stairs (if must, please set up a guardrail), and try to remove the obstacles on the ground before use.
Preparation

Connect the Power Supply to the Docking Station
Select a proper location, place the docking station on a horizontal floor against the wall, connect the docking station and the power socket with the power cord, and the docking station will start automatically (it is recommended to place the docking station on a flat light colored tile floor instead of a carpet).
Connect the Power Supply to the Docking Station
information In order to avoid external heat damage to the docking station, please do not place it next to radiators, heaters, fireplaces, etc.

Add Clean Water
Remove the protective bags of the clean water tank and the used water tank, fill the clean water tank with clean water, and then install them back.
information
Add Clean Water

  • Do not fill hot water, otherwise the device may be damaged.
  • If you need to use cleaning solution, please use the cleaning solution produced by our company. Other cleaning solution may damage the device.

Remove Shields
Remove Shields

Install Side Brushes and Mop Assembly
Install the side brushes and mop assembly at the bottom: align the side brushes with the point as shown in the figure and press them down. Hearing a "click" indicates that they are installed in place; Align the mop assembly with the magnetic point.
Install Side Brushes and Mop Assembly

Get the EZVIZ App


EZVIZ App

www.apple.com
play.google.com

  1. Connect your mobile phone to Wi-Fi (only 2.4 GHz WiFi is supported).
  2. Download and install the EZVIZ App by searching for "EZVIZ" in the App Store or Google Play TM.
  3. Launch the App and register an EZVIZ user account.
    information
    • If you have already used the App, please make sure that it is the latest version. To find out if an update is available, go to the App store or Google Play TM and search for "EZVIZ".
  • The actual process may vary due to ongoing App updates. Follow the instructions provided in the App.

Add the Robot to EZVIZ App

  1. Log in to your account through EZVIZ App, tap the device adding icon and then the QR code scanning interface will be displayed.
    Add the Robot to EZVIZ App - Step 1
  2. Press and hold the power button of the robot for 4 seconds until it starts.
    Add the Robot to EZVIZ App - Step 2
  3. Open the upper cover of the robot, scan the QR code on the robot body, and complete the network configuration and addition of the robot according to the interface prompts.
    Add the Robot to EZVIZ App - Step 3

information If Wi-Fi connection failed, or you want to connect the robot to another Wi-Fi, you need to press and hold the reset button for 4 seconds, and then the robot will be restarted and you can add the robot to EZIVZ App again.

Place the Robot
Place the robot in front of the docking station, and then press on the operation panel. The robot will enter the docking station and start charging.
Place the Robot

First Cleaning
You have two ways to operate:

  • Press to select the cleaning mode, and press to work.
    First Cleaning
  • Log in to your account through EZVIZ App, select the cleaning mode on the home page of the device, and click .

    After the first use, the robot will draw and record the indoor map. (in order to improve the efficiency of drawing maps, please use the vacuum only or vacuum before mop mode for the first use )

information

  • It is recommended to fully charge before first use.
  • In order to facilitate the smooth return to charge after cleaning, it is recommended to start from the docking station. Do not move the docking station during cleaning.

Use the Camera Sticker (optional)
A camera sticker is provided if you need to cover the camera.

  1. Tear off the protective film.
    Use the Camera Sticker (optional) - Step 1
  2. Clean and wipe up the glass of the camera with wet tissue. Stick and press the camera sticker to the glass of the camera and make sure it sticks firmly.
    Use the Camera Sticker (optional) - Step 2
  3. The sticker can be washed and reused.
    Use the Camera Sticker (optional) - Step 3

informationThe visual obstacle avoidance function of this product requires the camera to be on as one of the prerequisites, and the image processing involved is done locally on the product and is not uploaded to EZVIZ CloudPlay. You can mask the camera to reject the function as needed. The product package comes with a camera sticker for masking, which is electrostatically adsorbed.

Operations on the EZVIZ App

information The App interface may be different due to version update, and the interface of the App you installed on your phone shall prevail.

Map for Cleaning
Map editing (segmentation, merging, area building, room naming, No-go area, invisible wall, rotation), map zoning, carpet display, real-time cleaning route display, and multi-map saving.

Cleaning Method
General cleaning, personalized cleaning, scheduled cleaning, designated room cleaning, and area cleaning.

Cleaning Settings
Suction setting, water volume setting, cleaning sequence setting, carpet pressurization mode, supplementary sweeping for carpet, and drying mop cloth time setting.

Housekeeping Function
Make an appointment for patrol inspection, fixed-point motion, take photos/videos for patrol inspection, and voice intercom.

Information Display
Pets-caring time, cleaning history, patrol history, equipment power, consumables and maintenance.

More Features
Firmware upgrade, volume adjustment, Do Not Disturb mode, night vision light compensation, etc.

Routine Maintenance

To maintain the best condition of the device, please maintain the device and replace parts with following frequencies:

Robot Part Maintenance Frequency Replacement Frequency
Mop Cloth / Every 2-3 months
Side Brush Once every 2 weeks Every 3-6 months
Main Brush Once per week Every 6-12 months
Sponge Filter/ High Efficiency Filter Once per week Every 3-6 months
D-TOF Lidar
RGB Camera
Edge Sensor
Obstacle Sensor
Cliff Sensor
Infrared Receiving Terminal
Bumper
Charging Contact
Universal Wheel/Drive Wheel
Once per week /
Cleaning Sink Once every 2 weeks /
Clean Water Tank Once every 3 months /
Used Water Tank After each mopping /
Docking Station Once every 2 weeks /

information

  • Before performing cleaning and maintenance tasks on the device, turn the robot OFF and unplug the docking station.
  • A multi-function Cleaning Tool is provided for easy maintenance. Handle with care, this cleaning tool has sharp edges.
  • EZVIZ manufactures various replacement parts and fittings. Please visit www.ezviz.com for more information on replacement parts.

Replace Mop Cloth

(informationPlease note that the mop cloth should never cover the center part of the mop bracket.)

Dump the Dust Box
Dump the Dust Box - Step 1
Dump the Dust Box - Step 2
informationPress and hold the white button on the dust box, the dust box cover will open automatically, and the garbage will be poured out.
Dump the Dust Box - Step 3

Clean High Efficiency Filter and Fine Filter Cotton
Clean High Efficiency Filter and Fine Filter Cotton

Replace High Efficiency Filter and Fine Filter Cotton

informationRemove the high efficiency filter and fine filter cotton, and replace them with the new ones.

Clean the Docking Station
Use cleaning tool or rags to clean the interior of the docking station, the cleaning sink, and the water sensor on the left corner.
Clean the Docking Station

Clean the Clean Water Tank
Take out the clean water tank, open the water tank cover, remove the water pipe to the side and remove the filter cotton for cleaning. Install the filter cotton and install the water pipe into the buckle after cleaning.
Clean the Clean Water Tank

Clean the Used Water Tank
Clean the Used Water Tank

Clean the Main Brush

  1. Press the button at the end of the cleaning tool and rotate it at the same time, take out the hidden hook knife, then clean the main brush, and then install the main brush back.
    Clean the Main Brush - Step 1
  2. Clean the Main Brush - Step 2

Clean Important Parts
Wipe and clean the cliff sensors, material sensor, magnetic points, charging contacts, RGB camera, obstacle sensors, edge sensor and infrared receiving terminal with soft dry cloth.

Clean Wheels
Taken out the universal wheel directly by hand then clean it with the hidden hook knife.
Clean the driven wheels with the hidden hook knife.
Clean Wheels

Replace the Side Brushes
Replace the Side Brushes

Environmental Precautions

The chemical substances contained in the built-in lithium-ion battery of this product may cause environmental pollution. Please remove it before scrapping and send it to a professional battery recycling station for centralized disposal.
Steps for removing the battery (the following information is only applicable when discarding the device, not the daily operation instructions):
Environmental Precautions

  1. Let the robot run to a low power state that cannot be cleaned without touching the docking station.
  2. Turn off the robot and remove the side brushes and mop assembly.
  3. Turn the robot over and remove the 13 screws at the bottom, as shown in the figure.
  4. Remove the battery cover.
  5. Grab the black sticker with the arrow tip and remove the battery.

information

  • When disassembling the battery, please ensure that the power is exhausted and operate with the docking station disconnected.
  • Please disassemble the whole battery pack together and do not damage the battery pack casing to avoid short circuit or leakage of hazardous substances.
  • If the battery has exudate and accidentally touches it, please flush it with plenty of water and seek medical attention promptly.
  • This product should not be discarded after the expiration date or after the repair cannot work normally, please hand it over to an enterprise qualified to dispose of WEEE, please refer to the national or local regulations on the disposal of WEEE for the correct method.

FAQ

Problem Solution
Difficulty in charging. The docking station is not powered on. Please make sure that both ends of the power cord are plugged in.
Difficulty in robot returning to station. There are too many obstacles near the docking station. Please clear the obstacles in front of the docking station.
It is recommended to put the robot back to the docking station each time before cleaning to ensure that the robot starts working from the docking station.
The ground resistance is high. It is recommended to move the docking station to a flat floor.
The ground is slippery. It is recommended to wipe the ground in front of the docking station.
The location of the docking station is incorrect. Please check whether the location of the docking station on the map is correct.
Abnormal operation near the docking station during robot returning to station. There are obstacles in 1.5m space in front of the docking station or 0.5m of the sides. Please clear the obstacles.
Use soft materials (paper towel or soft dry cloth, etc.) to wipe the black window surface in the middle of the charging contacts at the tail of the robot and the black window surface of the docking station.
The wheel/side brushes/main brush is entangled by other objects. Shut down the robot and clean them before using again.
Abnormal noise/shaking during cleaning. The rubber strips of suction points may touch the ground, which is normal, please rest assured use.
The mop cloth is rolled up, remove the mop assembly, and reinstall the mop cloth.
The used water tank keeps pumping. Please clean the docking station.
The operation panel shows that the connection between the docking station and robot is abnormal. Please confirm that the robot has been started.
The Wi-Fi signal is weak. Please make sure that the robot is in a good Wi-Fi signal covered area.
Difficulty in connecting to Wi-Fi. The Wi-Fi signal is weak. Please make sure that the robot is in a good Wi-Fi signal covered area.
The Wi-Fi connection is abnormal. Reset the Wi-Fi and download the latest "EZVIZ" App, and try to scan the QR code on the device again to reconnect.
Difficulty in avoiding obstacles. Use soft materials (paper towel or soft dry cloth, etc.) to wipe the glass on the camera surface.
When the robot encounters objects with high light transmission (glass), high reflection (polished metal), low reflection (black), etc., its obstacle avoidance performance will be reduced due to the impact of the environment.
Abnormal obstacle avoidance behavior. Use soft materials (paper towel or soft dry cloth, etc.) to wipe the glass on the camera surface.
The side brush falls off during cleaning. Turn the robot over and reinstall the side brush, making sure you hear a "click" during installation.
The anti-drop detection fails, and the robot cannot avoid dropping from the steps and other high places. Use soft materials (paper towel or soft dry cloth, etc.) to wipe the cliff sensors.
Abnormal operation. If the above problems are eliminated, shut down and restart the device. If the problems can't be solved, please contact the after-sales service personnel.

information For additional information about the device, please refer to www.ezviz.com/eu.

Initiatives on the Use of Video Products

Technology affects every aspect of our life. As a high-tech company, we are increasingly aware of the role technology plays in improving business efficiency and quality of life, but at the same time, the potential harm of its improper usage. For example, video products are capable of recording real, complete and clear images. This provides a high value in retrospect and preserving real-time facts. However, it may also result in the infringement of a third party's legitimate rights and interests if improper distribution, use and/or processing of video data takes place. With the philosophy of "Technology for the Good", EZVIZ requests that every end user of video technology and video products shall comply with all the applicable laws and regulations, as well as ethical customs, aiming to jointly create a better community.
Please read the following initiatives carefully:

  1. Everyone has a reasonable expectation of privacy, and the installation of video products should not be in conflict with this reasonable expectation. Therefore, a warning notice shall be given in a reasonable and effective manner and clarify the monitoring range, when installing video products in public areas. For non-public areas, a third party's rights and interests shall be evaluated when installing video products, including but not limited to, installing video products only after obtaining the consent of the stakeholders, and not installing highly-invisible video products.
  2. The purpose of video products is to record real activities within a specific time and space and under specific conditions. Therefore, every user shall first reasonably define his/her own rights in such specific scope, in order to avoid infringing on a third party's portraits, privacy or other legitimate rights.
  3. During the use of video products, video image data derived from real scenes will continue to be generated, including a large amount of biological data (such as facial images), and the data could be further applied or reprocessed. Video products themselves could not distinguish good from bad regarding how to use the data based solely on the images captured by the video products. The result of data usage depends on the method and purpose of use of the data controllers. Therefore, data controllers shall not only comply with all the applicable laws and regulations and other normative requirements, but also respect international norms, social morality, good morals, common practices and other non-mandatory requirements, and respect individual privacy, portrait and other rights and interests.
  4. The rights, values and other demands of various stakeholders should always be considered when processing video data that is continuously generated by video products. In this regard, product security and data security are extremely crucial. Therefore, every end user and data controller, shall undertake all reasonable and necessary measures to ensure data security and avoid data leakage, improper disclosure and improper use, including but not limited to, setting up access control, selecting a suitable network environment (the Internet or Intranet) where video products are connected, establishing and constantly optimizing network security.
  5. Video products have made great contributions to the improvement of social security around the world, and we believe that these products will also play an active role in more aspects of social life. Any abuse of video products in violation of human rights or leading to criminal activities are contrary to the original intent of technological innovation and product development. Therefore, each user shall establish an evaluation and tracking mechanism of their product application to ensure that every product is used in a proper and reasonable manner and with good faith.

Rechargeable Lithium ion Battery

  1. The battery type of the device: Portable battery.
  2. The battery of this device is non-removable, which is risky to remove.
Chemical Composition Chemical Formula CAS No Weight (%)
Cobalt lithium manganese nickel oxide Ni, Co, Mn 346417-97-8 36.80%
Graphite C 7782-42-5 20.20%
Copper foil Cu 7440-50-8 7.10%
Aluminium Al 7429-90-5 3.30%
Electrolyte LiFP6 21324-40-3 11.70%
Steel shell Fe 12597-68-1 14.40%
Steel pouring Fe 12597-68-1 3.10%
Lead Pb 7439-92-1 Not Detected
Cadmium Cd 7440-43-9 Not Detected
Mercury Hg 7439-97-36 Not Detected

INFORMATION FOR PRIVATE HOUSEHOLDS

  1. Separate collection of waste equipment: Electrical and electronic equipment that has become waste is referred to as waste equipment. Owners of waste equipment must dispose of it separately from unsorted municipal waste. In particular, waste equipment does not belong in household waste, but in special collection and return systems.
  2. Batteries and rechargeable batteries as well as lamps: Owners of waste equipment shall, as a rule, separate waste batteries and rechargeable batteries that are not enclosed in the waste equipment, which can be removed from the waste equipment without being destroyed, from the waste equipment before handing them in at a collection point. This does not apply if waste equipment is prepared for reuse with the participation of a public waste management authority.
  3. Options for returning waste equipment: Owners of waste equipment from private households can return it free of charge to the collection points of the public waste management authorities or to the take-back points set up by manufacturers or distributors within the meaning of the Electrical and Electronics Equipment Law. Stores with a sales area of at least 400 m² for electrical and electronic equipment and those grocery stores with a total sales area of at least 800 m² that offer electrical and electronic equipment several times a year or on a permanent basis and make it available in the market are required to take it back. This also applies in the case of distribution using means of distance communication, if the storage and shipping areas for electrical and electronic equipment are at least 400 m² or the total storage and shipping areas are at least 800 m². Distributors shall, in principle, ensure take-back by providing suitable return facilities at a reasonable distance from the respective end user. The possibility of returning waste equipment free of charge exists for distributors who are obliged to take it back, among other things, if a new similar device that essentially fulfills the same functions is delivered to an end user.
  4. Privacy Notice: Waste equipment often contains sensitive personal data. This applies in particular to devices of information and telecommunications technology such as computers and smartphones. In your own interest, please note that each end user is responsible for deleting the data on the waste equipment to be disposed of.
  5. Meaning of the symbol "crossed-out wheelie bin": The symbol of a crossed-out wheelie bin regularly depicted on electrical and electronic equipment indicates that the respective device is to be collected separately from unsorted municipal waste at the end of its service life.

Documents / Resources

References

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download EZVIZ RS2 - Robot Vacuum & Mop Combo Manual

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