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INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
NOTICE: DO NOT discard this manual!
Vented Gas Log Set
Model(s):
HTSP-R18-N/P
HTSP-R24-N/P
HTSP-R30-N/P
HTIPI-R18-24-N/P
HTIPI-R30-N/P
Hearth & Home Technologies • Installation Manual 4004-902 Rev B• 03/25
Installation Manual
Installation and Appliance Setup
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly
could result in serious injury, death, or
property damage.
• DO NOT store or use gasoline or other flam-
mable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Leave the building immediately.
- Immediately call your gas supplier from a
neighbor's phone. Follow the gas supplier's
instructions.
- If you cannot reach your gas supplier, call
the fire department.
• Installation and service must be performed
by a qualified installer, service agency, or the
gas supplier.
In the Commonwealth of Massachusetts
installation must be performed by a licensed
plumber or gas fitter.
See appliance installation manual for
additional Commonwealth of Massachusetts
requirements.
1
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Table of Contents
Related Manuals for Hearth & Home HTSP-R18-N/P
Summary of Contents for Hearth & Home HTSP-R18-N/P
- Page 1 Model(s): • What to do if you smell gas HTSP-R18-N/P - DO NOT try to light any appliance. HTSP-R24-N/P - DO NOT touch any electrical switch. DO HTSP-R30-N/P NOT use any phone in your building.
- Page 2 Safety Alert Key: • DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury. • WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury. • CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. •...
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Page 3: Installation Standard Work Checklist
Customer: Date Installed: Lot/Address: Location of Fireplace: Installer: Model (circle one): Dealer/Distributor Phone #: HTSP-R18-N/P Serial #: HTSP-R24-N/P HTSP-R30-N/P HTIPI-R18-24-N/P HTIPI-R30-N/P WARNING! Risk of Fire or Explosion! Failure to install appliance according to these instructions could lead to a fire or explosion. - Page 4 Welcome A. Congratulations Congratulations on selecting a Hearth & Home Technologies The information contained in this owner’s manual, unless gas log set—an elegant and clean alternative to burning noted otherwise, applies to all models and gas control wood. The Hearth & Home Technologies gas log set you systems.
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Page 5: Limited Lifetime Warranty
B. Limited Lifetime Warranty Hearth & Home Technologies LLC LIMITED WARRANTY Hearth & Home Technologies LLC (“HHT”) extends the following warranty for HHT gas, wood, pellet and electric hearth appliances (each a “Product” and collectively, the “Product(s)”) and certain component parts set forth in the table below (“Component Part(s)”) that are purchased from a HHT authorized dealer or distributor. -
Page 6: Warranty Conditions
B. Limited Lifetime Warranty (Continued) WARRANTY CONDITIONS: • Because HHT cannot control the quality of any Products sold by unauthorized sellers, this Warranty only covers Products that are purchased through an HHT authorized dealer or distributor unless otherwise prohibited by law; a list of HHT authorized dealers is available on the HHT branded websites. -
Page 7: Product Specific And Important Safety Information
Product Specific and Important Safety Information A. Appliance Certification C. Gas Pressures HTSP-R18-N/P MODEL(S): Natural Propane (LP) HTSP-R24-N/P HTSP-R30-N/P Inlet Minimum 5.0” wc 11.0” wc HTIPI-R18-24-N/P Inlet Maximum 10.0” wc 13.0” wc HTIPI-R30-N/P Manifold Pressure 3.5” wc 10.0” wc LABORATORY:... -
Page 8: Requirements For The Commonwealth Of Massachusetts
H. Requirements for the Commonwealth of Exemptions Massachusetts The following equipment is exempt from 248 CMR 5.08(2) (a)1 through 4: For all side wall horizontally vented gas fueled equipment • The equipment listed in Chapter 10 entitled “Equipment installed in every dwelling, building or structure used in Not Required To Be Vented”... -
Page 9: Important Safety And Operating Information
Important Safety and Operating Information A. Appliance Safety Clear Space WARNING! DO NOT operate appliance before WARNING! DO NOT place combustible objects in reading and understanding operating instructions. front of the appliance. High temperatures may start a fire. Failure to operate appliance according to operating in- See Figure 3.1. -
Page 10: Getting Started
Getting Started A. Design and Installation Considerations C. Inspect Appliance and Components Installation MUST comply with local, regional, state and • Carefully remove the applaince and components from national codes and regulations. Consult insurance carrier, the packaging. local building inspector, fire officials or authorities having •... -
Page 11: Minimum Hearth Dimensions
E. Minimum Hearth Dimensions WARNING Do not install the applaince: • Where curtains, furniture, clothing, or other flammable objects are less than 36" from the front of the heater. • In high traffic areas. • In windy or drafty areas. Damper Stop Installation A damper stop is provided with this appliance. -
Page 12: Negative Pressure
Damper Stop Installation (cont.) G. Negative Pressure Negative pressure results from the imbalance of air avail- able for the fireplace to operate properly. Possible causes for this imbalance include: • Exhaust fans (kitchen, bath, etc.) Damper Stop • Range hoods •... - Page 13 Combustion tables for Masonry and Factory Built Table 4.1 Hearth & Home Technologies • Installation Manual 4004-902 Rev B• 03/25...
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Page 14: Gas Information
Gas Information Note: Have the gas supply line installed in accordance WARNING with local codes, if any. If not, follow ANSI Z223.1. Instal- lation should be done by a qualified installer approved Use new black iron or steel pipe. Internally tinned and/or licensed as required by the locality (In the Com- copper or copper tubing can be used per National monwealth of Massachusetts installation must be per-... - Page 15 D. Verify Gas Pressure Safety Valve D. Verify Gas Pressure IPI Valve The valve regulator controls the burner pressure. Gas The valve regulator controls the burner pressure. Gas pressure must be verified at both the inlet and outlet pressure must be verified at both the inlet and outlet pressure test ports.
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Page 16: Electrical Information
Electrical Information A. Wiring Requirements WARNING! Risk of Shock! Label all wires prior to disconnection when servicing controls. Wiring errors can WARNING! Risk of Shock or Explosion! DO NOT cause improper and dangerous operation. Verify proper wire 110-120 VAC to the valve. Incorrect wiring will dam- operation after servicing. - Page 17 Appliance Installation and Set-up WARNING Note: Position the remote control receiver in a convenient location, which allows for safe operation of the appliance and replacement of batteries, as necessary. You must secure the gas log appliance to the fireplace floor. If not, the entire unit may move when you adjust the controls.
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Page 18: Natural Gas Set-Up
Note: Be sure NOT to cover Pilot Assembly. C. Natural Gas Set-up Note: Gas burns at the point of the least resistance. In the case of an uneven flame pattern it may be necessary Burner Media Placement: to adjust the media material in the pans, using an object 1. -
Page 19: Log Placement
Note: For best results, do not pack down the rock wool. D. Propane (LP) Gas Set-up The placement of rock wool can have an effect on flame WARNING pattern and may need to be adjusted to achieve a desired appearance. An explosion could occur if a connection is made Note: Gas burns at the point of the least resistance. -
Page 20: Before Lighting Appliance
For Safety Pilot Only F. Before Lighting Appliance Flames from the pilot and burner should be visually Before operating this appliance for the first time, have a checked as soon as the appliance is installed. In addition, qualified service technician: periodically check the flames visually during operation. -
Page 21: What To Do If You Smell Gas
A. Lighting Instructions for Variable Valve FOR YOUR SAFETY READ BEFORE LIGHTING WARNING: IF THESE INSTRUCTIONS ARE NOT FOLLOWED EXACTLY, A FIRE OR EXPLOSION MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE. A. This appliance has a pilot that must be lighted by hand. When lighting the pilot, follow these instructions exactly. -
Page 22: To Turn Off Gas To Appliance
Lighting Instructions B. Intermittent Pilot (IPI) LIGHTING INSTRUCTIONS STOP! Read the safety instruction label. To light pilot and main burner, turn wall switch to Turn wall switch to the “OFF” position. “ON”. Don not light by hand. If appliance will not operate, follow the instructions “TO TURN OFF GAS TO APPLI- ANCE”... -
Page 23: Maintenance And Service
Maintenance and Service Firebox Inspection Any safety screen removed for servicing must be replaced prior to operating the appliance. Frequency: Annually By: Qualified Service Technician When properly maintained, your appliance will give you many years of trouble-free service. Contact your dealer Tools needed: Protective gloves, sandpaper, steel wool, to answer questions regarding proper operation, trouble- cloths, mineral spirits, primer and touch-up paint. -
Page 24: Cleaning And Servicing
C. Cleaning and Servicing Annual inspection and cleaning by your dealer or quali- fied service technician is recommended to prevent mal- function and/or sooting. Caution! Before cleaning make sure the appliance is cool and the power to the unit is turned off. Note: During normal operation it is common that some sooting may occur on the logs as well as internal panels. -
Page 25: Troubleshooting
Troubleshooting A. Frequently Asked Questions ISSUE SOLUTION When first operated, this appliance may release an odor for the first several hours. This Odor from appliance is caused by the burning off of any oils remaining from manufacturing. Odor may also be released from finishing materials and adhesives used around the appliance. - Page 26 IntelliFire™ Ignition System (Continued) SYMPTOM POSSIBLE CAUSE CORRECTIVE ACTION Pilot covered with Verify that the pilot is clear of all media. If covered, remove media. media and restart. Verify that incoming gas line ball valve is “open”. Verify that No gas supply. inlet pressure reading is within acceptable limits.
- Page 27 C. Troubleshooting For Variable Units With proper installation and maintenance, your new decorative gas appliance should provide years of trouble-free service. If you do experience a problem, refer to the troubleshooting guide below. This guide will assist you or a qualified service technician in the diagnosis of problems and the corrective action to be taken.
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Page 28: Service Parts
Service Parts HTSP-R18-N / HTSP-R18-P Beginning Manufacturing Date:Feb 2025 Safety Pilot w/Remote 18” Hearth Kit Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth Stocked and Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor. - Page 29 Service Parts HTSP-R24-N / HTSP-R24-P Beginning Manufacturing Date:Feb 2025 Safety Pilot w/Remote 24” Hearth Kit Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth Stocked and Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
- Page 30 Service Parts HTSP-R30-N / HTSP-R30-P Beginning Manufacturing Date:Feb 2025 Safety Pilot w/Remote 30” Hearth Kit Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth Stocked and Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
- Page 31 Service Parts HTIPI-R18-24-N / HTIPI-R18-24-P Beginning Manufacturing Date:Feb 2025 IPI w/Remote 18/24” Hearth Kit Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth Stocked and Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
- Page 32 Service Parts HTIPI-R30-N / HTIPI-R30-P Beginning Manufacturing Date:Feb 2025 IPI w/Remote 30” Hearth Kit Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth Stocked and Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
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Page 33: Contact Information
B. Contact Information Hearth & Home Technologies 7571 215 Street West, Lakeville, MN 55044 www.hearthnhome.com Please contact your dealer with any questions or concerns. For the location of your nearest dealer, please visit www.hearthnhome.com - NOTES - CAUTION DO NOT DISCARD THIS MANUAL Read, understand Leave this manual with •...
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