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Summary of Contents for Sonova Phonak Sky Link M
- Page 1 Phonak Sky Link M ™ User Guide Phonak Sky Link M...
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Page 2: Your Hearing Aid Details
Your hearing aids operate between 2.4 GHz– 2.48 GHz frequency range. When flying please check Wireless hearing aids if flight operator requires devices to be switched Phonak Sky Link M into flight mode, see chapter 13. Hearing aid model Battery size... - Page 3 Your hearing aids have been developed by Phonak – a world leader in hearing solutions based in Zurich, Switzerland. These premium products are the result of decades of research and expertise and are designed with your well-being in mind. We thank you for making such a great choice and wish you many years of listening pleasure.
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Page 4: Table Of Contents
Contents Your hearing aid Further information 1. Quick guide 14. myPhonak Junior app overview 2. Parts of the hearing aid 15. Roger™ overview Using the hearing aid 16. Listening in public places 3. Left & right hearing aid markings 17. Environmental conditions 4. -
Page 5: Quick Guide
1. Quick guide Left & right hearing aid markings On/Off For tamper-proof battery door instructions refer to chapter 5.2. Multi-function button with Blue marking for left hearing aid. indicator light Red marking for right hearing aid. The button has several functions. It functions as a volume control and/or a program change Changing batteries depending on the hearing aid programming. -
Page 6: Parts Of The Hearing Aid
2. Parts of the hearing aid 3. Left & right hearing aid markings The following pictures show the hearing aid model and There is a blue or red marking on the hearing aid to compatible earpieces described in this user guide. You can indicate if it is a left or right hearing aid. -
Page 7: On/Off
4. On/Off 5. Batteries 5.1 Insert battery (standard battery door) The battery door is also the on/off switch. To open tamper-proof battery door, refer to chapter 5.2. Closed battery door = hearing aid is on Remove the Open the Place battery in the sticker from the battery door. - Page 8 Color ANSI battery marking on code code size package Phonak Sky Link M orange PR48 7000ZD Place the tip of the tool in Use the tool as a lever to the small hole at the open the battery door Please ensure that you use the correct type of battery bottom of the hearing aid.
- Page 9 Inserting the battery Closing the battery door The battery is only secured when the battery door is closed correctly. Always check after closing, that the battery door cannot be opened by hand. Remove the sticker from Place battery in the the new battery and wait battery door with the flat for two minutes.
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Page 10: Putting On The Hearing Aid
6. Putting on the hearing aid 6.1 Putting on the hearing aid with classic earmold 6.2 Putting on the hearing aid with dome, SlimTip or universal eartip Take the earmold up to your ear Place the hearing aid behind and place the ear canal part into your ear. -
Page 11: Removing The Hearing Aid
7. Removing the hearing aid 7.1 Removing the hearing aid with earmold 7.2 Removing the hearing aid with dome, SlimTip or universal eartip Lift the hearing aid above the Pull on the bend of the tube upper part of your ear. and remove the hearing aid from behind the ear. -
Page 12: Multi-Function Button With Indicator Light
8. Multi-function button with indicator light The multi-function button has several functions. The indicator light informs parents and caregivers of young children of the hearing aid status. The green It functions as a volume control indicator light is integrated in the multi-function button and/or a program change and shows the status of the hearing aid as long as it is depending on the hearing aid... -
Page 13: Binaural Compatibility
9. Binaural compatibility Status hearing aid Indicator light pattern (green) Your Sky Link M hearing aid can be used • as a single hearing aid, c Hearing aid is powered on Repeating single blink • as a pair with one Sky Link M hearing aid on each ear c Hearing aid is powered on Repeating •... -
Page 14: Connectivity Overview
10. Connectivity overview 11. Initial pairing 11.1 Initial pairing to a Bluetooth® enabled device The illustration below shows the connectivity options available for your hearing aid. It is only necessary to perform the pairing procedure ® Bluetooth enabled once with each device featuring Bluetooth® wireless device, e.g. -
Page 15: Phone Calls
12. Phone calls Your hearing aids connect directly with Bluetooth® Your device shows a list of Bluetooth® enabled devices. enabled phones. When paired and connected to your Select the hearing aid from the list to simultaneously pair phone, you will hear the caller’s voice directly in your both hearing aids. - Page 16 12.1 Making a call 12.2 Accepting a call Enter the phone number and press the dial button. When receiving a call, an incoming-call notification will You will hear the ring tone through your hearing aids. be heard in your two hearing aids or in your hearing aid Your hearing aids or your hearing aid and compatible and compatible sound processor.
- Page 17 12.3 Ending a call 12.4 Rejecting a call A call can be ended by a long press on the upper or An incoming call can be rejected by a long press on lower part of the multi-function button on the hearing the upper or lower part of the multi-function button aid (more than 2 seconds) or directly on your phone.
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Page 18: Flight Mode
13. Flight mode 13.2 Exit flight mode Your hearing aids operate between 2.4 GHz–2.48 GHz frequency range. When flying some operators require all devices to be switched into flight mode. Entering flight To enable the wireless function and exit flight mode in mode will not disable normal hearing aid functionality, each hearing aid: only the Bluetooth®... -
Page 19: Myphonak Junior App Overview
14. myPhonak Junior app overview 15. Roger™ overview Experience the hearing performance of Roger™ To learn more about myPhonak Junior app, please visit the webpage www.phonak.com/junior-ug Roger™ is an intelligent wireless technology that or scan the QR code. transmits speech directly to hearing aids, helping to overcome distance and noise. -
Page 20: Listening In Public Places
16. Listening in public places 17. Environmental conditions The product is designed such that it functions without Your hearing aid has a telecoil option that problems or restrictions if used as intended, unless can help you hear in various public spaces otherwise noted in this user guide. -
Page 21: Care And Maintenance
Sonova AG will provide a minimum of a five year repair If the device has been subject to storage and transport service period after the respective hearing aid and... - Page 22 Daily When you are not using your hearing aid, leave the battery door open so that any moisture can evaporate. Inspect the earpiece and tube for earwax and moisture Make sure that you always completely dry your hearing deposits. Clean the surfaces with a lint-free cloth. Never aid after use.
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Page 23: Exchanging The Earpiece
19. Exchanging the earpiece 19.1 Removing the earpiece from the SlimTube Your hearing aid is fitted with an earpiece, which can be a dome, an earmold, a SlimTip or a universal eartip. Please check the earpiece regularly and exchange or clean Remove the earpiece from the it if it looks dirty or if the hearing aid volume or sound SlimTube by holding the SlimTube... -
Page 24: Exchanging The Earwax Protection Of Your Slimtip
20. Exchanging the earwax protection of your SlimTip 19.2 Attaching the earpiece to the SlimTube Hold the SlimTube in one hand Insert the removal side of the and the earpiece in the other. exchange tool into the used earwax protector. The shaft of the holder should touch the rim of the earwax protector. -
Page 25: Service And Warranty
International warranty insertion side of the exchange tool straight into the hole of the Sonova AG offers a one year limited international SlimTip until the outer ring is warranty, valid starting from the date of purchase. perfectly aligned. -
Page 26: Warranty Limitation
Warranty limitation Declaration of Conformity This warranty does not cover damage from improper Hereby Sonova AG declares that this product meets the handling or care, exposure to chemicals or undue stress. requirements of the Medical Devices Regulation (EU) Damage caused by third parties or non-authorized service 2017/745 as well as the Radio Equipment Directive centers renders the warranty null and void. - Page 27 Changes or modifications made to this device not expressly • Reorient or relocate the receiving antenna. approved by Sonova AG may void the FCC authorization to • Increase the separation between the device operate this device.
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Page 28: Electromagnetic Emissions
Radio information of your hearing aid Emissions Test Compliance Electromagnetic environment guidance The device generates or uses RF energy only Antenna type Resonant loop antenna RF emissions Group 1 for their internal functioning. Therefore, the Operation frequency 2.4 GHz – 2.48 GHz CISPR 11 RF emissions are very low and are not likely Modulation... - Page 29 Immunity IEC60601-1-2 Compliance Level Immunity IEC60601-1-2 Compliance Level Test Test Level Test Test Level Rated power frequency 9 V/m; 710, 745, 780 MHz; 9 V/m; 710, 745, 780 MHz; 30 A/m 30 A/m magnetic Pulse modulation 18 Hz Pulse modulation 18 Hz 50 Hz or 60 Hz 50 Hz or 60 Hz fields IEC...
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Page 30: Information And Description Of Symbols
23. Information and description of symbols Indicates the Authorized representative in With the CE symbol, Sonova AG confirms the European Community. The EC REP is also that this product – including accessories – the importer to the European Union. meets the requirements of the Medical... - Page 31 Bluetooth SIG, Inc. and any use of such marks by This symbol indicates that electronic Sonova AG is under license. Other trademarks instructions for use are available. and trade names are those of their respective owners.
- Page 32 This symbol indicates a device that is not safe Indicates a device’s compliance with to use in magnetic resonance (MR) applicable Radio Spectrum Management’s environment (e.g. during an MRI scan). (RSM) and Australian Communications and Media Authority (ACMA) regulatory The symbol with the crossed-out garbage bin arrangements for the legal sale in New is to make you aware that this hearing aid as Zealand and Australia.
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Page 33: Troubleshooting
24. Troubleshooting Cause What to do Cause What to do Problem: Problem: Hearing aid not functioning. Hearing aid not loud enough or distorted. Dead battery. Change battery (chapter 5). Low battery. Change battery (chapter 5). Earpiece blocked Clean earpiece (chapter 18). Earpiece blocked. -
Page 34: Important Safety Information
25. Important safety information Please read the relevant safety information and limitations- Cause What to do of-use information on the following pages before using Problem: Indicator light not blinking. your hearing aid. Dead battery. Change battery (chapter 5). Battery not inserted correctly. Insert battery correctly (chapter 5). - Page 35 Intended medical contraindications Conventional hearing aids have the potential to expose Contraindications for the use of hearing aids are: patients to higher levels of sound exposure, which might Deformity of the ear (i.e. closed ear canal, absence of result in threshold shifts in the frequency range affected by the auricle).
- Page 36 Abnormal appearance of the eardrum and ear canal The records confirm that all necessary considerations such as: about the patient´s best interests have been made. • Inflammation of the external auditory canal • Perforated eardrum If legally required, the patient has signed a disclaimer to •...
- Page 37 Changes or modifications to the hearing aid that were not explicitly approved by Sonova AG are not permitted. Such To report an unexpected operation or event, please contact changes may damage your ear or the hearing aid.
- Page 38 Hearing programs in the directional microphone mode reduce The following is only applicable for persons with active background noises. Please be aware that warning signals or implantable medical devices (i.e. pacemakers, defibrillators, etc.): noises coming from behind, e. g. cars, are partially or entirely Keep the wireless device at least 15 cm (6 inches) away suppressed.
- Page 39 Avoid strong physical impacts to the ear when wearing The majority of hearing aid users have a hearing loss for which a hearing aid with customized earpiece. The stability of a deterioration in hearing is not to be expected with regular customized earpieces is designed for normal use.
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Page 40: Information On Product Safety
25.2 Information on product safety These hearing aids are The hearing aid is a small device containing small parts that water resistant and not waterproof. could be swallowed, inhaled or cause damage to soft tissue They are designed to withstand normal activities and (e.g., eyes). - Page 41 When you are not using your hearing aid, leave the battery The batteries used in this hearing aid should not exceed door open so that any moisture can evaporate. Make sure that 1.5 Volts. Please do not use silver-zinc or Li-ion (lithium-ion) you always completely dry your hearing aid after use.
- Page 42 Notes Notes...
- Page 43 Your hearing care professional: Australian Sponsor: Sonova Deutschland GmbH Sonova Australia Pty Ltd Max-Eyth-Strasse 20 12 Inglewood Place, 70736 Fellbach-Oeffingen Norwest NSW 2153 Germany Australia UK Responsible person and Manufacturer: UK importer: Sonova AG Sonova UK Limited Laubisrütistrasse 28 Sonova House CH-8712 Stäfa...
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