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CEILING MOUNT
Omega
OWNER'S MANUAL
Ceiling Mount CM4000
Ceiling Mount CM8000
NOTICE: To activate the split system warranty,
the installing certified HVAC/R service tech
must complete the split system warranty
checklist and send back to WhisperKOOL.
Split System Warranty Checklist

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Summary of Contents for WhisperKool CEILING MOUNT Omega

  • Page 1 CEILING MOUNT Omega OWNER’S MANUAL Ceiling Mount CM4000 Ceiling Mount CM8000 NOTICE: To activate the split system warranty, the installing certified HVAC/R service tech must complete the split system warranty checklist and send back to WhisperKOOL. Split System Warranty Checklist...
  • Page 2 WhisperKOOL. Every effort has been made to ensure that the information in this manual is accurate. WhisperKOOL is not responsible for printing or clerical errors.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS Introduction ............3 Before You Start .
  • Page 4 WARNING The evaporator unit (fan coil unit) must be insulated using the insulation blanket provided in accordance with this manual. Refer to the insulation blanket installation instructions. Failure to follow the instructions provided will result in a poor vapor barrier, water damage, rust, and system corrosion which will void the warranty on your unit.
  • Page 5: Introduction

    Thank you for purchasing a WhisperKOOL cooling system. We strive to provide the highest-quality products and the best possible customer service. WhisperKOOL Customer Service is available Monday through Friday from 6:00 a.m. to 4:30 p.m. PST. If you have any questions about your system, please email us at Support@WhisperKOOL.com.
  • Page 6: Quick Start Guide

    WhisperKOOL units utilize a solenoid valve on the liquid line and a low-pressure switch on the suction line. When the thermostat calls for cooling, the solenoid valve opens, permitting the flow of refrigerant. The low-pressure switch then signals the compressor to cycle on.
  • Page 7: Before You Start

    If you encounter a problem with your WhisperKOOL system, please refer to the Troubleshooting Guide. If you have any further questions or concerns, or need assistance, please contact WhisperKOOL’s Customer Service at 1-800-343-9463. Please be sure all testing has been completed prior to contacting Customer Service.
  • Page 8: Receiving & Inspecting The System

    • Check that all factory options ordered are listed. If any items listed on the packing slip do not match your order information, contact WhisperKOOL Customer Service immediately. Check all shipped boxes for the following contents: Evaporator Unit Box Condensing Unit Box...
  • Page 9 Supply and Return Grille (Paintable) Mounting Bracket (Paintable) Line Set Knockouts Electrical Knockouts Line Set Knockouts The unit comes in black. The mounting bracket and front grille are paintable, enabling you to match your desired color. www.whisperkool.com | Page 7...
  • Page 10: Knockout Locations

    KNOCKOUT LOCATIONS " " " " SIDE VIEW 1 " " " " " " " " " " " " " " " " " " SIDE VIEW 3 SIDE VIEW 4 " " 011025 CM4K8K Page 8...
  • Page 11: Preparing The Wine Cellar

    Insulation Insulation is REQUIRED in order to properly use WhisperKOOL products. It is vital that all walls and ceilings be insulated to keep the cellar temperature as consistent as possible during the summer and winter months. Standard fiberglass or rigid foam insula- tion is normally used in cellar construction;...
  • Page 12 In cases where glass doors are used and the room size is close to the recommended system size, the next larger size WhisperKOOL system should be used. This will compensate for the insulation loss due to the lower insulation rating of glass.
  • Page 13 However, you must have a fresh air inlet as well. Note: If you are unsure whether you have adequate ventilation in your installation location, please contact us at support@whisperkool.com or 1-800-343-9463. Ambient Temperature Factor The cooling system has the ability to cool a wine cellar efficiently to 55°F as long as the ambient tempera-...
  • Page 14: Quick Reference Guide

    QUICK REFERENCE GUIDE Compressor is on Display Layout Fan is on Anti-Frost Cycle running Alarm is present °F Scroll Button Return to Previous Menu Change Setpoint View/Change Setpoint Scroll Button Enter User Menu Change Setpoint Power On/Off Unlock Button (hold for 5 sec) (hold for 1 sec) CEILING MOUNT 4000 SPECIFICATIONS Ceiling Mount Evaporator...
  • Page 15 There are several factors such as glass, stone, and concrete which will change the required amount of BTUs needed to properly cool your wine room. We strongly recommend utilizing the cellar wizard on the WhisperKOOL website in order to ensure you are selecting the proper cooling system for your application.
  • Page 16: Fan Speed Switch

    LIQUID-MEASURING THERMOSTAT SYSTEM (BOTTLE PROBE) WhisperKOOL cooling units come with a liquid-temperature-measuring thermostat. The self-calibrating probe contains a sensor chip, which communicates back and forth with the thermostat. This results in a consistent temperature setting and accuracy. Wine should be kept at a very precise, controlled temperature and humidity.
  • Page 17: Items To Route Before Installing The Evaporator Unit

    4. Route the drain line from a proper discharge location to the evaporator unit installation location (see drain line information). 5. Route the power cable wiring to the evaporator unit installation location. ITEMS TO ROUTE CONDENSING UNIT POWER °F LINE 24V COMMUNICATION CABLE DISPLAY CABLE BOTTLE PROBE DRAIN LINE POWER CABLE www.whisperkool.com | Page 15...
  • Page 18 24V WIRING CONNECTIONS (EVAPORATOR UNIT) The 24V thermostat conversion kit requires a standard 18-5 thermostat wire to be run from the evaporator unit to the thermostat. The white wire will not be used, as there is no heating function. (Some thermostats need a common wire and some do not; the unit is equipped with a common wire if needed.)18-5 thermostat wire (communication cable) must be run between the evapora- tor unit and the condensing unit.
  • Page 19: Selecting Mounting Option

    2. Determine which orientation the evaporator unit will be installed in (inside the cellar or with attic access). Mounting options are listed below: Flush mount option 12.65” Partially recessed mounting option 6.9” 5.75” Choose a mounting option suitable for the installation 5.75” location. 6.9” Fully exposed mounting option 12.65” www.whisperkool.com | Page 17...
  • Page 20: Mounting The Evaporator Unit

    MOUNTING THE EVAPORATOR UNIT NOTE: If installing the unit without attic access, perform steps 5-23 prior to steps 3-4. 3. Secure the mounting bracket to the unit using the twelve (12) supplied 3/8” Phillips pan-head screws. NOTE: You are REQUIRED to use only the mounting locations provided. These locations ensure that the installer will not drill into any copper or electrical wiring within the system.
  • Page 21: Evaporator Unit Preparation

    2. Controller and Probe Wiring 6. Remove the knockout(s) that you will be using to route 7. Connect the line set according to the line set installation the line set, power wires, display cable, bottle probe, and instructions. drain line. www.whisperkool.com | Page 19...
  • Page 22: Installing The Evaporator Unit

    INSTALLING THE EVAPORATOR UNIT 8. Insulate the suction line using Armaflex or similar 11. Slide the electrical panel up and out of the unit. insulation. 9. Route the drain line out of the evaporator unit with the line set. Connect using the supplied 1/4” barb coupling. 12.
  • Page 23: Connecting The Lineset

    Place flaring tool onto form. Turn the handle of the flaring tool clockwise until the pipe is fully flared. Remove the flaring tool and flare form, then inspect the ends for any cracks and make sure the flaring is even. www.whisperkool.com | Page 21...
  • Page 24: Torque Requirements

    CONNECTING THE LINESET, CONTINUED PIPING EXTENSION BEYOND FLARE FORM A (in.) Outer Diameter of Pipe (in.) Min. Max. 1/4” 0.0275” 0.05” 3/8” 0.04” 0.063” 1/2” 0.04” 0.07” 5/8” 0.078” 0.086” 3/4” 0.078” 0.094” Connect Pipes When connecting refrigerant pipes, be careful not to use any excessive torque or to deform the piping. You should first con- nect the low pressure pipe, then the high pressure pipe.
  • Page 25: Insulation Blanket Installation

    5. Using a utility knife, cut holes in the insulation for the line set, wiring, and drain line if needed. 6. If necessary, cut the insulation to size using the top edge of the evaporator unit as a template. Remove excess insulation, if any. www.whisperkool.com | Page 23...
  • Page 26 INSULATION BLANKET INSTALLATION, CONTINUED 7. Remove the last piece of sticky back insulation protective liner. 8. Set piece in place by pressing firmly on all surfaces of the insulation that come in contact with the top of the evaporator unit (see illustration).
  • Page 27: Drain Line

    Little Giant Pump. Tie into your sink drain using a pipe wye. • Example C: Lead condensate to a floor drain in Little Giant Condensate Pump Kit an adjacent mechanical room/garage using the (Available at WhisperKOOL.com). Little Giant Pump. www.whisperkool.com | Page 25...
  • Page 28: Remote Display Installation

    REMOTE DISPLAY: INSTALLATION AND CONFIGURATION* Tools needed: 5/16” drill bit, 3/16” drill bit, drywall saw, level, pencil What’s included: Display panel, wall mount bracket, flush mount bracket, flush mount template °F Display panel Wall mount bracket Flush mount bracket Flush mount template Wall Mount Bracket Installation Place the bracket on the wall.
  • Page 29 3. Place bracket against wall, aligning screw holes with drywall anchors. Insert the four supplied Phillips-head screws into the drywall anchors. Tighten the screws to secure the bracket to the wall. www.whisperkool.com | Page 27...
  • Page 30 WALL MOUNT BRACKET INSTALLATION, CONTINUED NOTE: Before you continue to Step 4, locate the area where the display will be mounted. You may route the display wire into the housing one of three ways: either through the wall or through one of the holes on the top or bottom edges of the wall mount bracket.
  • Page 31: Flush Mount Bracket Installation

    2. Place the external drip tray on a level surface. Place a vibration isolator on each end of three of the drip tray risers. The vibration isolator needs to be pushed up against the outer lip on the top of the risers. Each vibration isolator should be spaced about 17.5” apart. Center the evaporator unit on the vibration isolators. www.whisperkool.com | Page 29...
  • Page 32 FLUSH MOUNT BRACKET INSTALLATION, CONTINUED 5. Remove the backing from the double-sided tape on the flush mount bracket. 6. Align magnets with previously drilled holes. Make sure the cut-out portion of the bracket (circled below) is on the bottom. Press the bracket firmly against the wall. WALL HOLE CUTOUT...
  • Page 33 8. Place the display on the flush mount bracket as shown, attaching the back of the display panel to the magnets on the mounting bracket. Make sure that the alignment tab on the back of the display panel sits in the notch on the bottom of the bracket. WALL www.whisperkool.com | Page 31...
  • Page 34: Kdt

    CEILING MOUNT WIRING DIAGRAM Purchased After 8/22/24 Refco Pump ELIWELL RTN400 KDT PLUS DISPLAY Pb3 CPB KEYB NEUTRAL LINE OUT 2 OUT 3 OUT 4 NEUTRAL LINE OUT 1 WHITE BLACK BLACK BLACK BLACK BLACK CEILING CONDENSATE PUMP MOUNT/CM BLUE BLACK 115V LINE WHITE...
  • Page 35 White Unit Ground Stud 1 2 3 4 Green Condensate Pump Blue Black 115V Line White 115V Neutral Green Green Ground Control Panel Ground Stud. GREEN BLUE 146mm BLACK Blower BROWN GREY Capacitor FAN SPEED SWITCH www.whisperkool.com | Page 33...
  • Page 36 OMEGA CONDENSER DIAGRAM blue black black black black blue white white black black blue white green Condenser green EC Fan green green yellow blue green 011025 CM4K8K Page 34...
  • Page 37: Preparing The Condensing Unit

    Provide a weatherproof disconnect for the condensing unit if it is located outside. Power surges and spikes can damage sensitive electrical equipment. WhisperKOOL recommends plugging the unit into a surge protector or power conditioner in order to protect your system. As outlined in our terms and conditions, power surges and spikes are not covered under warranty.
  • Page 38: Installing The Condensing Unit

    INSTALLING THE CONDENSING UNIT 011025 CM4K8K Page 36...
  • Page 39 The refrigerant drier and the sight glass shall be installed (in that order) in the direction of the refrigerant flow in the liquid line between the condensing unit and evaporator unit. Enclose the suction line with Armaflex (1/2” wall thickness) or comparable iinsulation to reduce heat transfer www.whisperkool.com | Page 37...
  • Page 40 INSTALLING THE CONDENSING UNIT Refrigerant Piping Overview • Using the charts and illustrations found above, route the line set between the evaporator unit and condensing unit. Be sure to reference the chart for correct line set sizing. All horizontal suction piping should be pitched toward the condensing unit half an inch for every 10 feet of pipe.
  • Page 41 A. Energize the solenoid valve on the evaporator unit by plugging the unit in and adjusting the thermostat to call for cooling. WARNING! Allowing your unit to operate in high ambient temperatures for extended periods of time will greatly decrease the life of your unit and void your warranty. www.whisperkool.com | Page 39...
  • Page 42: Charge Chart & Txv Adjustment

    Charge Chart & TXV Adjustment Ranges 011025 CM4K8K Page 40...
  • Page 43 With the cap seal removed. (Figure 3) Use a 3/16” service wrench to tighten or loosen the service stem located under the seal cap. When the adjustment is completed, replace the seal cap. FIGURE 2 FIGURE 3 www.whisperkool.com | Page 41...
  • Page 44 TXV ADJUSTMENT, CONTINUED Sanhua TXV Adjustment Some units are equipped with a Sanhua adjustable TXV. Adjustment Steps: Remove the seal cap using two wrenches. (Figure 2) Use a wrench on the BOTTOM cap. Use a wrench on the TOP (seal) cap. With the cap seal removed.
  • Page 45 Ceiling Mount FILTER Washable filter is installed from the factory on the return side of the grille, secured via velcro strips. www.whisperkool.com | Page 43...
  • Page 46 LINE SET, DRAIN TUBE, AND ELECTRICAL CONNECTIONS • Line set, drain tube and electrical connections have been relocated to be accessible from the bottom (cellar side/grille side) located on return side of unit. • Can be accessed by removing the grille. •...
  • Page 47: Controller Functions

    This button confirms changes made to parameters such as the setpoint and returns you to the previous menu. LIGHT The light function is not in use. However, this button can still be used to unlock the display. www.whisperkool.com | Page 45...
  • Page 48: Icon Glossary

    ICON GLOSSARY Icon Meaning SNOWFLAKE Blinking: The unit is calling for cooling, but must wait five minutes before restarting the com- pressor. This five-minute delay serves as an Anti-Short Cycle for the compressor’s protection. Constant: The unit is in cooling mode and the condensing unit is running. DRIPPING SNOWFLAKE The unit is undergoing an Anti-Frost Cycle.
  • Page 49 Ceiling Mount WHISPERKOOL CONTROLLER ALARM CODES Code Cause Solution The following alarm codes will be displayed on the screen along with the alarm icon. Bottle probe is not connected Attach bottle probe to circular connector Faulty bottle probe connection Locate faulty bottle probe connection by inspecting all wiring connections between the bottle probe and the circuit board.
  • Page 50: User Menu

    USER MENU The User Menu is accessed by pressing and holding the SET button for 3 seconds. Use the UP and DOWN ARROW buttons to navigate to desired parameters. Press the SET button again to view these parameters. Press the UP and DOWN ARROW buttons to adjust a parameter.
  • Page 51: Troubleshooting Guide

    If so, contact your installing technician to assist with troubleshooting. System runs constantly Possible cause Solution Leaky door seal or poorly insulated cellar Fix leaky door seal and insulate cellar www.whisperkool.com | Page 49...
  • Page 52 Unit leaks water Possible cause Solution Evaporator unit is not level Evaporator unit should be level on the wall to prevent leaking Drain line clogged or kinked Check drain line to make sure water can flow freely Drain is clogged, preventing water from escaping Disconnect drain and clear it out;...
  • Page 53: Condenser Component Identification

    Ceiling Mount Condenser Component Identification www.whisperkool.com | Page 51...
  • Page 54 Condenser Component Identification 011025 CM4K8K Page 52...
  • Page 55: System Operation- Kdt

    Anti-Frost Cycle is running, “dEF” will be displayed on the screen. The compressor will remain off until the evaporator coil reaches 40°F, or for a maximum of one hour. The unit will then return to normal operation. www.whisperkool.com | Page 53...
  • Page 56: System Operation- 24V

    SYSTEM OPERATION- 24V Initial Start-Up Set the thermostat to COOL and fan switch to AUTO. Lower the setpoint to the desired cellar temperature. (A temperature of 55°F is the recommended setpoint.) See thermostat instructions for details. Indoor Fan Operation The indoor fan will run when the controller is calling for cooling and turn off once the cooling cycle has ended.
  • Page 57: Maintenance Schedule

    5. Once pan is back in place, poor water into pan to test function of the pump. (Power must be on for this). 6. Once pump function has been verified, drop Air Conditioning Pan Tablet inside of pan, then replace grille with screws. www.whisperkool.com | Page 55...
  • Page 58: Technical Assistance

    TECHNICAL ASSISTANCE WhisperKOOL Customer Service is available Monday through Friday from 6:00 a.m. to 4:00 p.m. Pacific Standard Time. The appointed customer service representative will be able to assist you with your questions and warranty information more ef- fectively if you provide them with the following: •...
  • Page 59: Warranty Information

    C. Purchaser must return the completed Split Startup Checklist to WhisperKool within thirty (30) days of installation of Product. The Split Startup Checklist must be approved by WhisperKool to activate the Limited Warranty. If the Split Startup Checklist is approved, Purchaser will be sent activation approval documents and will start receiving the benefits of the Limited Warranty throughout the warranty period.
  • Page 60 6. Proof of purchase of the Product in the form of a bill of sale, receipted invoice or serial number, which is evidence that the Product is within the Limited Warranty Period, must be presented by the End User to WhisperKool in order to obtain limited warranty service.
  • Page 61 WhisperKool Customer Service to arrange for replacement under the warranty guidelines. When a claim for warranty is submitted for a condenser skid, the End User must purchase a new condenser skid from WhisperKool at retail price. Upon installation of the new condenser skid by a certified HVAC/R Technician, the HVAC/R Technician must complete the Installation Checklist and End User must submit the Installation Checklist to WhisperKool Customer Service for approval.
  • Page 62 County of San Joaquin, State of California, and all parties, WhisperKool, Purchaser and End User, hereby irrevocably submit to the personal jurisdiction of such courts for that purpose. No waiver by WhisperKool of any breach or default of the contract of sale (including these Terms and Conditions of Sale) concerning a Product will be deemed to be a waiver of any preceding or subsequent breach or default.
  • Page 63 Your credit card will be pre-authorized for the total deposit and charged when the replacement order is shipped and invoiced. If you fail to return the original WhisperKOOL unit or part to the factory within 30 days, or no problem is found ...
  • Page 64: Warranty Registration

    Mail to: Fax to: Scan and email to: WhisperKOOL 209-466-4606 warranty@whisperkool.com ATTN: Warranty Registration 1738 E. Alpine Avenue Stockton, CA 95205-2505...
  • Page 65 WhisperKOOL 1738 E. Alpine Ave Stockton, CA 95205 1-800-343-9463 www.whisperkool.com...