Situation 3
○
When lifted, the robot does not enter the fear of heights state.
•
The Acrophobia feature triggered by the infrared sensor
might not be enabled. Navigate to the second page of "Settings"
and slide up the left arm. Touch the head to confirm and enable
the Acrophobia feature.
Situation 4
○
Strongly tapping the head or forcefully striking the desk does not
cause the robot to faint.
The vibration feature triggered by the vibration sensor might not
•
be enabled. Navigate to the second page of "Settings" and slide
up the right arm. Touch the head to confirm and enable the
vibration feature.
Situation 5
○
No response when touching the belly/head/back.
•
The corresponding copper foil or connection wire of the touch
sensor might be loose. Try restarting the robot.
*If you have tried the above steps and the issue persists, please
contact customer service for repair or replacement.
Shell
•
S1: The base of the robot is detached from the body.
○
S2: The robot arrived without a screen/ear shell.
○
It might be a manufacturing/transportation error or damage caused
▪
by humans.
*Please contact customer support for after-sales service.
3.3. Display Screen and Graphics
This section provides a guide to troubleshoot issues related to the robot's
display screen, including signal loss, blurriness, flickering, or color problems.
Screen
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