Troubleshooting - Britax CHAPERONE User Manual

Troubleshooting the LATCH Connectors
If a click is not heard when connecting a LATCH connector:
• Check that the LATCH connector strap is not too tight or twisted.
• Clean away any debris that may be in the LATCH connector.
Troubleshooting the Head Restraint
If the head restraint is difficult to adjust or the head restraint does not
move when releasing the adjuster handle:
• The head restraint may be at maximum or minimum height.
• The child's weight may be pressing against the head restraint or
• The harness may need to be loosened.
* Do not force the head restraint in either direction.
Troubleshooting the Harness Adjuster
If the harness adjuster is hard to pull:
• Pull the harness adjuster strap away from the child seat (parallel to
the ground) to tighten.
* Do not pull sideways.
* Do not wrap the harness adjuster strap around your hand while pulling.
• Check that the harness yoke is not tangled under the infant carrier.
Always ensure the attachment points of the base are accessible
or clear the seating area where the infant carrier will be installed
of any objects or debris to ensure the infant carrier will perform as
intended.
If the adjuster strap is fraying at the sides:
• Pull the harness adjuster strap away from the child seat (parallel to
the ground) to tighten.
* Do not pull sideways. Doing so can cause the harness adjuster strap to
fray at the sides. See page 56.
Please contact Consumer Services at 1.888.427.4829 if you have an
issue not listed here.

Troubleshooting

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