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THE ROUND FLAT DISC SYSTEM FOR THE SANCTUARY 2 & 3 COMES
WITH A SEPARATE CARTON AND MANUAL. HOWEVER, USE THIS
MANUAL FOR ACTUAL INSTALLATION INTO THE SANCTUARY BOWLS
N-Natural P=Propane
SAN2-34DBSAWSN-*
SAN2-34DBSAWSP-*
SAN3-26DBSAWSN-*
SAN3-26DBSAWSP-*
* Bowls come in a variety of colors. (i.e. SAN2-34DBSAWSN-AR) Your color will be
denoted at the end of the model number with one of the following letters:
AR = Arctic; CR = Creme; MO = Mocha; SL = Slate; RA = Raven; CH = Chocolate
Sanctuary Series Outdoor Fire Features
(All Weather Electronic Ignition System (AWS)
Installation and Operating Instructions
IF YOU CANNOT READ OR UNDERSTAND THESE INSTALLATION INSTRUCTIONS
DO NOT ATTEMPT TO INSTALL OR OPERATE THIS APPLIANCE
All Sanctuary Series Fire Features have
18-square inches of ventilation designed into each bowl.
Warning: For Outdoor Use Only
Sanctuary 2
MODELS
38 ¾" x 18" Concrete Bowl
30" x 14 ½" Concrete Bowl
PN#90073
DO NOT DISCARD. THIS MANUAL
HAS IMPORTANT OPERATING AND
MAINTENANCE INSTRUCTIONS.
LEAVE WITH THE HOMEOWNER.
MODEL:
SERIAL #:
Sanctuary 3
Description
(Must choose color)
(Must choose color)
REV. C
Page 1

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Summary of Contents for Firegear Sanctuary Series

  • Page 1 Installation and Operating Instructions IF YOU CANNOT READ OR UNDERSTAND THESE INSTALLATION INSTRUCTIONS DO NOT ATTEMPT TO INSTALL OR OPERATE THIS APPLIANCE All Sanctuary Series Fire Features have 18-square inches of ventilation designed into each bowl. Warning: For Outdoor Use Only PN#90073 REV.
  • Page 2: Carbon Monoxide Hazard

    CARBON MONOXIDE HAZARD DANGER This appliance can produce carbon monoxide which has no odor. Using it in an enclosed area can kill you. Never use this appliance in an enclosed space such as a camper, tent, car or home. DANGER WARNING FIRE OR EXPLOSION HAZARD...
  • Page 3: Table Of Contents

    CALIFORNIA PROPOSITION 65 WARNING This product is designed to operate with one of the following fuel sources: Liquid Propane or Natural Gas. The fuel used to operate this product, and the products of combustion of such fuel, can expose you to chemicals including Benzene which is known to the State of California to cause cancer, birth defects and other reproductive harm and Carbon Monoxide which is known to the State of California to cause birth defects or other reproductive harm.
  • Page 4: Specifications

    SANCTUARY SPECIFICATIONS Model: Requires Firegear Disc N= Natural Model: Overall Inside Inside Height Side Combustible Combustible P= Propane Width Width Depth Wall Ceiling Floor SAN2-34DBSAWSN- FPB-34DBSAWS-N-SAN 38¾” 35¼” 2” 18” 19” 69” 15 ½” FPB-34DBSAWS-P-SAN SAN2-34DBSAWSP- SAN3-26DBSAWSN- FPB-26DBSAWS-N-SAN 30” 27½”...
  • Page 5: Hard Piping To Fire Feature

    Install the fire features on any level, flat, stable, non-combustible surface. NOTE: Do not place fire features directly on grass, dirt, or rocks as this may prevent proper ventilation. Water drainage is designed into all Sanctuary Series fire features. Ensure not to block/plug the drains areas to prevent potential damage to your fire feature.
  • Page 6: Gas Pipe Sizing Chart

    REFERENCE GAS PIPE SIZING CHART GAS PIPE SIZING NATURAL GAS : PIPE SIZING CHART Length of Pipe in Feet 1/2” 3/4” 1” 1 - 1/4” 1 - 1/2” 2” 2 - 2 1/2” 3” 4” • Natural Gas (NG) flow is given in 1237 2259 3640...
  • Page 7 The AWS gas valve is fire. shipped for Natural gas (NG). To convert to Propane (LP) Power Supply - Firegear Outdoors provides one gas, the secondary pilot orifice must be changed. GOE-30VDC power supply with each Sanctuary model.
  • Page 8 ½” psig (3.5kPa). DESCRIPTION The Sanctuary series features a field serviceable (30VDC) commercial grade outdoor electronic system with a maximum gas capacity of 290,000 Btu’s. The system features a built-in safety shut-off in case of flame loss and auto-relight.
  • Page 9 REMOVING FIRE PIT ASSEMBLY FROM CARTON Hardware GOE-30VDC Power Supply Carton Contents Fig. 5 Shows carton contents. CAUTION: Use dielectric grease on all wire nut These fire pits include a valve and control system that is connections and ¼” connectors to prevent moisture issues certified by Lab Test for USA and Canada to meet ANSI from the outdoor environment.
  • Page 10: Top View

    SANCTUARY (AWS) PREPARATION KEY VALVE ASSEMBLY The figure drawing below shows the mounting plate parts and pieces used for the assembly. This is pre-assembled and ready to install. See Fig. 7. The Key Valve Assembly consists of (1) key valve and flange, (2) 90° elbows and (1) stainless steel face plate.
  • Page 11 INSTALLING PAN INTO BOWL & WIRING Key Valve See Detail Switch Side View (To Valve Box) GOE-30VDC) Hard Pipe Close-Up GFI Box with Gas Supply (weather proof cover) Fig. 10 Wiring diagram. INSTALLING BURNER PAN INTO BOWL After the mounting plate is secured inside the bowl, attach a flex line to the bottom fitting of the mounting plate and the other end to the AWS gas valve.
  • Page 12: Media Preparation

    Firegear Outdoor lava rock. ensure proper lighting of burner (See Fig. 12). • Sanctuary 2 uses 57 LBS of Firegear Outdoor lava rock Cover the burner completely with media but do not make • Sanctuary 3 uses 24 LBS of Firegear Outdoor lava rock the depth greater than 1-inch overtop of the burner port holes.
  • Page 13 WIRING DIAGRAM FOR OPTIONAL REMOTE CONTROL Valve Box Weather Proof Power Wire to Valve GFI Box FG-1420-A-OD Receiver LEARN GOE-30VDC Power Supply Fig. 13 Wire diagram of AWS system with optional 1420-A remote control. CAUTION: The installation shown above is a Sanctuary 2 Fire Feature: The Sanctuary 3 does not have enough room for the GFI power box and the FG-1420-A OD...
  • Page 14 AWS OPERATION CAUTION: Children and adults should be alerted to the hazards on high surface temperatures and should stay away to avoid burns or clothing ignition. Young children should be carefully supervised when they are in the area of the appliance. WARNING: Do not use this appliance if any part has been under water.
  • Page 15 SANCTUARY 2 & 3 REPLACEMENT PARTS Drawings No to Scale GOE-30VDC Power Supply AWS Sanctuary 2 & 3 Fire Features REV. C Page 15...
  • Page 16 SANCTUARY 2 & 3 REPLACEMENT PARTS LIST Description Item Qty. Part Number 34-inch round flat stainless disc (used with Sanctuary 2 model) PAN-SS34D 26-inch round flat stainless disc (used with Sanctuary 3 model) PAN-SS26D 22-inch Spur Burner (used with Sanctuary 2 fire feature) B-SPUR-22 16-inch Spur Burner (used with Sanctuary 3 fire feature) B-SPUR-16...
  • Page 17 AWS FIRE FEATURE MAINTENANCE 1. These fire features should be inspected and cleaned before initial use at least annually by a qualified field service person. 2. Any component that is found faulty must be replaced with an approved component. 3. Any tampering or modifying with the fire feature is dangerous and voids all warranties. 4.
  • Page 18: Troubleshooting

    TROUBLESHOOTING Sequence of Operation Fire Feature Turned ON First Pilot with Hot Surface Igniter Heats Up and Glows (Approx. 10 seconds) Secondary Pilot Opens; “Click” is Heard; Gas is Released to Burner Fire Feature is Lit Until Turned OFF The system is designed to relight itself if blown out. It will try (3) times to relight before it goes into a “hard”...
  • Page 19 TROUBLESHOOTING 3. Glow Plug Glows, But Does Not Ignite the Gas • Insufficient Power - If the glow plug is not getting enough power, it will not ignite the gas. • Thin Wire - The recommended minimum wire gauge is 12AWG . If wire is less than 12-gauge there may not be enough power to get the igniter hot enough.
  • Page 20 TROUBLESHOOTING 6. Fire Feature Cycles (Turns On and Off) Every Few Minutes • Polarity Between Fire Features in a Daisy Chain – when daisy chaining multiple features together, wire polarity BETWEEN the features MUST be the same. • Gas Volume Insufficient – See symptom 5 page 19 for “Gas Volume Insufficient” for detailed explanation. •...
  • Page 21: Optional Accessories

    Model: LID-29R2 (Sanctuary 2) Model: FG-EMER-STOP features within 5-feet of a pool/spa. Model: LID-19R (Sanctuary 3) Electric emergency shut-off. NOTE: See the Firegear Outdoors catalog for other accessories also available. FOR TECHNICAL SERVICE, CALL: (800) 966-8126 Firegear Outdoors 17322 Gothard St Huntington Beach, CA 92647 Web Site: www.firegearoutdoors.com...
  • Page 22 FIREGEAR LIMITED WARRANTY - 2021 Firegear Outdoors hereby warrants to the end user that products will be free from material and workmanship defects that prevent safe and correct operation of the product. The warranty commences from date of sale to the end user for the following period: CONSUMER RESIDENTIAL APPLICATIONS –...
  • Page 23 • TWO (2) YEAR WARRANTY - GAS VALVE, PILOT ASSEMBLY, POWER SUPPLY, CONTROLS • TWO (2) YEAR WARRANTY – SKYTECH MANUACFTURED OPTIONAL CONTROLS SANCTUARY SERIES – GFRC FIRE FEATURES • THREE (3) YEAR WARRANTY - GFRC STRUCTURE • REFER TO THE APPROPRIATE BURNER SYSTEM FOR WARRANTY WARRANTY COVERS MANUFACTURING DEFECTS OR STRUCTURAL FAILURE.
  • Page 24 The manufacturer may request defective products returned with an RMA (Return Merchandise Authorization) issued by Firegear Outdoors for specific products, which is considered to be the nature of the defect and or warranty claim. Product to be returned should; be packed so as not to incur damages during transportation.
  • Page 25 We do not authorize any person or company to assume for it any other obligation or liability in connection with the sale, installation, use, removal, return, or replacement of its equipment, and or such representation are binding. Firegear Outdoors 17322 Gothard Street, Huntington Beach, CA 92647 www.firegearoutdoors.com Phone: 800-966-8126 Email: order@firegearoutdoors.com...
  • Page 26 Having problems getting the fire pit to operate? Don’t leave the job site! We want to help! Call 800.966.8126 for Technical Support between the hours of 8:00AM to 5:00PM PST. BEFORE YOU CALL WE WILL NEED THIS INFORMATION Model Number: ___________________________ Serial Number: ___________________________ How long is the gas line run? Nat Gas ____ LP Gas ____ What size is gas line? _____...
  • Page 27 Sanctuary Series Outdoor Fire Features Installation and Operating Instructions IF YOU CANNOT READ OR UNDERSTAND THESE INSTALLATION INSTRUCTIONS DO NOT ATTEMPT TO INSTALL OR OPERATE THIS APPLIANCE Ventilation is incorporated into all Sanctuary Series Fire Features Warning: For Outdoor Use Only PN#90069 REV. A...
  • Page 28 CARBON MONOXIDE HAZARD DANGER This appliance can produce carbon monoxide which has no odor. Using it in an enclosed area can kill you. Never use this appliance in an enclosed space such as a camper, tent, car or home. WARNING DANGER If you smell gas: Do not store or use gasoline or other...
  • Page 29: Installation Requirements Of Fire Feature

    CALIFORNIA PROPOSITION 65 WARNING This product is designed to operate with one of the following fuel sources: Liquid Propane or Natural Gas. The fuel used to operate this product, and the products of combustion of such fuel, can expose you to chemicals including Benzene which is known to the State of California to cause cancer, birth defects and other reproductive harm and Carbon Monoxide which is known to the State of California to cause birth defects or other reproductive harm.
  • Page 30 SANCTUARY SPECIFICATIONS Model: Uses Fire feature Model: Natural Gas (NG) Overall Inside Inside Height Side Combustible Combustible Width Width Depth Wall Ceiling Floor SAN2-34DBSTMSI-N FPB34DBSTMSIN-SAN 38¾” 35¼” 2” 18” 16” 69” 15½” SAN2-34DBSMT-N FPB-34DBSMT-N-SAN 38¾” 35¼” 2” 18” 19” 69” 15½”...
  • Page 31 NOTE: Do not place fire features directly on grass, dirt, or rocks as this may prevent proper ventilation. Water drainage is designed into all Sanctuary Series fire features. Ensure not to block/ plug the drains areas to prevent potential damage to your fire feature.
  • Page 32 REFERENCE GAS PIPE SIZING CHART GAS PIPE SIZING NATURAL GAS : PIPE SIZING CHART Length of Pipe in Feet 1/2” 3/4” 1” 1 - 1/4” 1 - 1/2” 2” 2 - 2 1/2” 3” 4” • Natural Gas (NG) flow is given in 1237 2259 3640...
  • Page 33 INSTALLATION REQUIREMENTS OF FIRE FEATURE REQUIREMENTS This fire feature is permitted to be placed on a stable, flat combustible surface. The area underneath must be a solid level surface maintaining clearances according the specifications in this manual on page 4. 2.
  • Page 34 GAS VALVE ASSEMBLY (TMSI & MT) Sanctuary fire feature the gas valve assembly comes assembled. The diagrams provide a reference for the specific parts. BS309-6 (90˚ Elbow) U1-8C-S TMSFACEPLATE 103-6 (3/8” Coupler) ST3-050-1024 (Control Knob) U1-8C-S ST3-080-1009 ST3-100-1005 (Gas Valve) (Mounting Nut) PIEZO25WH 49-88...
  • Page 35: Typical Installation Drawings

    TYPICAL INSTALLATION DRAWINGS TOP VIEW Install valves mounted from front as shown. Note: The MT or TMSI mounting plates must be oriented wth gas NOTE: Gas valve, flexible gas valve in the top position (closest to lines and MT components burner pan) and Piezo at bottom supplied.
  • Page 36 INSTALLATION OF TMSI SYSTEM Piezo Ground Tab Illustration shows side view of TMSI valve and Piezo ignitor. The Piezo module is secured with a PIEZO48WH plastic nut as shown in drawings below. Outlet Bottom of Burner Pan Inlet Illustration above shows ground tab connection for Piezo ignition underneath the burner pan.
  • Page 37: Media Specifications

    INSTALLATION OF MT SYSTEM Illustration shows side view of MT valve. Note: The illustration shows the bottom elbow paralle with the bracket extension and the top elbow facing at 90° from the flange. Mounting Plate Key Valve & Flange Fig.11 MT typical installation. MEDIA SPECIFICATIONS The Sanctuary 2 and 3 are only approved use with Lava Rock.
  • Page 38 TMSI OPERATION CAUTION: Children and adults should be alerted to the hazards on high surface temperatures and should stay away to avoid burns or clothing ignition. Young children should be carefully supervised when they are in the area of the appliance. WARNING: Do not use this appliance if any part has been under water.
  • Page 39 TMSI Expanded View In Sanctuary Bowl Note: The gas supply may be hard piped into the center of the bowl or an approved flexible gas line can be installed through one of the lower vents. TMSI Burner Pan Assembly Piezo Wires TC Wire TMSI Valve...
  • Page 40 MT OPERATION CAUTION: Children and adults should be alerted to the hazards on high surface temperatures and should stay away to avoid burns or clothing ignition. Young children should be carefully supervised when they are in the area of the appliance. WARNING: Do not use this appliance if any part has been under water.
  • Page 41 MT Expanded View In Sanctuary Bowl Note: The gas supply may be hard piped into the center of the bowl or an approved flexible gas line can be installed through one of the lower vents. MT Burner Pan Assembly Key Valve Flexible Gas Supply Hard Pipe Gas Supply Sanctuary 2 &...
  • Page 42 SANCTUARY 2 & 3 REPLACEMENT PARTS Drawings No to Scale Outlet Inlet PIEZO25WH PIEZO48WH REV. A Page 16 Sanctuary 2 & 3 Fire Features...
  • Page 43 SANCTUARY 2 & 3 REPLACEMENT PARTS LIST Qty. Description Item Part Number 34-inch round flat stainless disc (used with Sanctuary 2 model) PAN-SS34D 26-inch round flat stainless disc (used with Sanctuary 3 model) PAN-SS26D 22-inch Spur Burner (used with Sanctuary 2 fire feature) B-SPUR-22 16-inch Spur Burner (used with Sanctuary 3 fire feature) B-SPUR-16...
  • Page 44 FIRE FEATURE MAINTENANCE 1. These fire features should be inspected and cleaned before initial use at least annually by a qualified field service person. 2. Any component that is found faulty must be replaced with an approved component. 3. Any tampering or modifying with the fire feature is dangerous and voids all warranties. 4.
  • Page 45 TROUBLE SHOOTING Symptom Remedy Fire Feature Won’t Light 1. Bleed gas line. 3. Ensure all gas supply lines are turned ON. 4. Ensure there is not too much media overtop of burner; it can inhibit gas from flowing. Low Flame 1.
  • Page 46 326-930 Twigs 6pc (20lbs) Model: 01-288 Model: ESTOP2-5H 2.5hr. timer ½” OD Flare x ½” OD Flare NOTE: See the Firegear Outdoors catalog for other accessories also available. FOR TECHNICAL SERVICE, CALL: (800) 966-8126 Firegear Outdoors 17322 Gothard St Huntington Beach, CA 92647 Web Site: www.firegearoutdoors.com...
  • Page 47 FIREGEAR LIMITED WARRANTY - 2020 Firegear Outdoors hereby warrants to the end user that products will be free from material and workmanship defects that prevent safe and correct operation of the product. The warranty commences from date of sale to the end user for the following period: CONSUMER RESIDENTIAL APPLICATIONS –...
  • Page 48 • TWO (2) YEAR WARRANTY - GAS VALVE, PILOT ASSEMBLY, POWER SUPPLY, CONTROLS • TWO (2) YEAR WARRANTY – SKYTECH MANUACFTURED OPTIONAL CONTROLS SANCTUARY SERIES – GFRC FIRE FEATURES • THREE (3) YEAR WARRANTY - GFRC STRUCTURE • REFER TO THE APPROPRIATE BURNER SYSTEM FOR WARRANTY WARRANTY COVERS MANUFACTURING DEFECTS OR STRUCTURAL FAILURE.
  • Page 49 The manufacturer may request defective products returned with an RMA (Return Merchandise Authorization) issued by Firegear Outdoors for specific products, which is considered to be the nature of the defect and or warranty claim. Product to be returned should; be packed so as not to incur damages during transportation.
  • Page 50 We do not authorize any person or company to assume for it any other obligation or liability in connection with the sale, installation, use, removal, return, or replacement of its equipment, and or such representation are binding. Firegear Outdoors 17322 Gothard Street, Huntington Beach, CA 92647 www.firegearoutdoors.com Phone: 800-966-8126 Email: order@firegearoutdoors.com...
  • Page 51 Notes: Sanctuary 2 & 3 Fire Features REV. A Page 25...
  • Page 52 Having problems getting the fireplace to operate? Don’t leave the job site! We want to help! Call 800.966.8126 for Technical Support between the hours of 8:00AM to 5:00PM PST. BEFORE YOU CALL WE WILL NEED THIS INFORMATION Model Number: ___________________________ Serial Number: ___________________________ How long is the gas line run? Nat Gas ____ LP Gas ____ What size is gas line? _____...

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