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REALTRUCK RETRAX EQ Installation Sheet

Ram 1500 rambox 2019-24
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PLEASE READ INSTRUCTIONS CAREFULLY
BEFORE STARTING THE INSTALLATION
1
Physically install the Retrax EQ cover on the truck
and make all necessary wired connections.
Refer to the next page for full EQ installation instructions.
3
Open the installer app and follow prompts
to configure the CABIN module.
RealTruck Retrax • 917 S. 46th St., Grand Forks, ND 58201 • 800-206-4070 © RealTruck Group, Inc., 2025
the COVER module.
iOS
Android
Ram 1500 RamBox 2019-24
EQ QUICK START
INSTALLATION SHEET
Any damaged or missing parts?
Parts will be shipped to you directly.
Call 800-206-4070 Mon - Fri, 8:30 a.m. - 5:00 p.m. CST
or email retrax@retrax.com
2
Physically install the cabin module inside the truck.
4
In the installer app, follow
the prompts to configure
Cabin Module
Setup a new system
Edit configuration
Update firmware
Cover Module
Pair to cabin module
Update firmware
Installation Guides
5
Pair accessory controls
such as keypad and
phone (optional). Refer to
the instructions shipped with
accessories.
1
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3
4
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8
9
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4000-287 IR-REQ-01 Rev. 3-6-25

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Summary of Contents for REALTRUCK RETRAX EQ

  • Page 1 Setup a new system Edit configuration Update firmware Cover Module Pair to cabin module Update firmware Installation Guides Android RealTruck Retrax • 917 S. 46th St., Grand Forks, ND 58201 • 800-206-4070 © RealTruck Group, Inc., 2025 4000-287 IR-REQ-01 Rev. 3-6-25...

  • Page 2: Tools Required

    • Step drill bit or 11/16” drill bit (optional) and RealTruck EQ user apps to complete this installation. RealTruck Retrax • 917 S. 46th St., Grand Forks, ND 58201 • 800-206-4070 © RealTruck Group, Inc., 2025 4000-287 IR-REQ-01 Rev. 3-6-25...
  • Page 3 Allow the surface to dry, then position the bulkhead seal and apply pressure to the entire seal to make sure the adhesion is good. RealTruck Retrax • 917 S. 46th St., Grand Forks, ND 58201 • 800-206-4070 © RealTruck Group, Inc., 2025 4000-287 IR-REQ-01 Rev. 3-6-25...
  • Page 4 Remove the screws and shipping brackets, one of each from both sides of the cover (C). Retain the shipping brackets for use in step 16. RealTruck Retrax • 917 S. 46th St., Grand Forks, ND 58201 • 800-206-4070 © RealTruck Group, Inc., 2025 4000-287 IR-REQ-01 Rev. 3-6-25...
  • Page 5 Driver Side FIRST Tighten the Tighten the bolts to: bolts to: 35 in-lbs 15 in-lbs 4,0 N-m 1,7 N-m RealTruck Retrax • 917 S. 46th St., Grand Forks, ND 58201 • 800-206-4070 © RealTruck Group, Inc., 2025 4000-287 IR-REQ-01 Rev. 3-6-25...
  • Page 6 Keep the wires away from moving parts and exhaust. RealTruck Retrax • 917 S. 46th St., Grand Forks, ND 58201 • 800-206-4070 © RealTruck Group, Inc., 2025 4000-287 IR-REQ-01 Rev. 3-6-25...
  • Page 7 When placing on the truck bed with two people, place the canister portion of the cover (C) near the bulkhead. The front seal of the cover should lay forward towards the cab and lay flat. RealTruck Retrax • 917 S. 46th St., Grand Forks, ND 58201 • 800-206-4070 © RealTruck Group, Inc., 2025 4000-287 IR-REQ-01 Rev. 3-6-25...
  • Page 8 Re-tighten the screws to fully engage the lock washers. Do this also on the driver side rail (B). Always make sure that two sets of teeth are fully engaged. RealTruck Retrax • 917 S. 46th St., Grand Forks, ND 58201 • 800-206-4070 © RealTruck Group, Inc., 2025 4000-287 IR-REQ-01 Rev. 3-6-25...
  • Page 9 If the rails measure to be too far apart, turn turn the screws counter clockwise the screws clockwise. Adjustment Truck bed screw rail REAR SECTION RealTruck Retrax • 917 S. 46th St., Grand Forks, ND 58201 • 800-206-4070 © RealTruck Group, Inc., 2025 4000-287 IR-REQ-01 Rev. 3-6-25...
  • Page 10 Scan this QR code for a link to your specific vehicle’s cabin module installation instructions. Android RealTruck Retrax • 917 S. 46th St., Grand Forks, ND 58201 • 800-206-4070 © RealTruck Group, Inc., 2025 4000-287 IR-REQ-01 Rev. 3-6-25...

  • Page 11: Troubleshooting

    Cycle the cover to the fully open or fully closed position to ensure proper cover engagement. RealTruck Retrax • 917 S. 46th St., Grand Forks, ND 58201 • 800-206-4070 © RealTruck Group, Inc., 2025 4000-287 IR-REQ-01 Rev. 3-6-25...
  • Page 12 3. As the carriages reach the tail panel of the cover, they will engage and the calibration process will be complete. STEP 1 STEP 2 Tailgate RealTruck Retrax • 917 S. 46th St., Grand Forks, ND 58201 • 800-206-4070 © RealTruck Group, Inc., 2025 4000-287 IR-REQ-01 Rev. 3-6-25...
  • Page 13 The cover is not airtight. Special care is required to keep cargo clean and dry. • Tonneau covers won't prevent theft of contents inside the truck box. RealTruck Retrax • 917 S. 46th St., Grand Forks, ND 58201 • 800-206-4070 © RealTruck Group, Inc., 2025 4000-287 IR-REQ-01 Rev. 3-6-25...
  • Page 14 The serial number is 8-14 digits and may or may not include a letter in it. RealTruck Retrax • 917 S. 46th St., Grand Forks, ND 58201 • 800-206-4070 © RealTruck Group, Inc., 2025 4000-287 IR-REQ-01 Rev. 3-6-25...