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TrueNAS R50 User Manual

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R50 User Manual
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Summary of Contents for TrueNAS R50

  • Page 1 TrueNAS R50 User Manual ® v.25021...

  • Page 2: Table Of Contents

      � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �   Copyright © 2025 iXsystems, Inc. dba TrueNAS. All rights reserved. All trademarks are the property of their respective owners.

  • Page 3: Introduction

    1 Introduction The TrueNAS R50 is a 4U, 48-bay, hybrid storage array with redundant power supplies� Your system comes with the TrueNAS operating system preloaded� Review the safety considerations and requirements before interacting with the R50� Disk Status LEDs USB 2.0...
  • Page 4 Drive Slots Page 2 v.25021...

  • Page 5: Safety

    These instructions use “left” and “right” according to your perspective when facing the system or rack� Warning - Damage or Injury The R50 weighs 183 lbs fully-loaded and requires a minimum of two people to lift� When handling rails, system components, or drives, never force movement if a component seems stuck� Gently remove the component and check for pinched cables or obstructing material before installing it again�...

  • Page 6: Specifications

    Max Storage (Raw) 5 PB Storage Expansion 2 x ES102, ES24, or ES60 R50 Dimensions and Weight Dimensions (H x W x L) 3�5” x 19” x 26” (89mm x 483mm x 660mm) Net Weight (Fully Loaded) 183 lbs (83 kg)

  • Page 7: Space Requirements

    Note - Rack Space The R50 requires 4U of rack space, 16 standard M5 cage nuts, and a #2 Phillips screwdriver to install in a rack� The system is 39” (99�06 cm) long� Rack posts must be 23” - 35�75” (58�4 cm-90�8 cm) apart to install the rail kit�...

  • Page 8: Buttons And Led Indicators

    6.1 Front Indicators and Buttons The R50 front panel has buttons and indicators to help control the system� It also has one USB 2�0 port� The fault indicator is on during the initial power-on self-test (POST) and turns off during normal operation. It turns on if the TrueNAS software issues an alert�...

  • Page 9: Racking Procedure

    Skip one attach-point, then place the last three cage nuts in the next three descending attach-points� Repeat for the other rear rack rail� Front Cage Nut Placement Reserved 4U for R50 Reserved 1U for assist rails Rear Cage Nut and Rail Placement...

  • Page 10: 7�2 Install The Rack Rails

    7.2 Install the Rack Rails Remove the rack rails from the system� Fit a rail over the cage nuts on one rear rack post (the tab fits into the empty slot between the cage nuts) and use six M5 × 15mm screws to secure it to the rack� Repeat for the other rail�...

  • Page 11: 7�3 Adjust The Rail Sleeve

    7.3 Adjust the Rail Sleeve The rail sleeve uses position 2 by default� To adjust it, remove the 12 screws (yellow circles) and move the sleeve to the position that accommodates your rack depth (see table)� Pos. 1 Pos. 3 Pos.

  • Page 12: 7�4 Install The Assist Rails

    7.4 Install the Assist Rails At the front rack post, install an assist rail front tab into the middle space of the bottom 1U, then use two of the M5 × 10mm screws to secure it to the rack� Extend the assist rail to the rear rack post and use two more screws to secure it�...
  • Page 13 7.5 Mount the R50 in the Rack Two people should lift the R50� Set the system onto the assist rails and align the rail sleeves with the rails� Slide the system forward until it is flush with the front of the rack.

  • Page 14: 7�6 Attach The Extended Ear Brackets (Optional)

    7.6 Attach the Extended Ear Brackets (Optional) The 3rd gen R50 is longer than previous models, so it ships with extended ear brackets to secure it in short racks� If your rack is too short, remove the five screws (two on the front, three on the side) holding each ear bracket on the R50�...

  • Page 15: Managing Drives

    8 Managing Drives The R50 drive drawer sits on internal rails and slides out of the system� Hard drives install into the drawer without drive trays� The NVMe drives are on the back of the system, and use removable trays to mount drives in the system�...
  • Page 16 Push the blue release tab on a slot cover and lift� Gently grasp the inner tray and pull it up until it locks into place� The R50 is certified to use WD Helium drives only. Align a hard drive with the connectors facing downwards into the system, then slide the drive into the slot�...
  • Page 17 8.3 Close the Drive Drawer Pull the blue release catches on each rail toward you, then push the drawer into the system� To secure the drive bay and prevent it from accidentally opening, tighten the captive thumbscrews on the front of the system�...

  • Page 18: Install Cables

    We recommend connecting the Out of Band Management port and a monitor and keyboard for the first boot so you can configure the system and view the initial TrueNAS web interface IP address. After connecting all other ports, plug in both power cables� Each system has retention clips that can prevent accidentally unplugging the system�...
  • Page 19 10/40/100GbE NIC Cabling If you ordered your system with a 10, 40, or 100GbE NIC, you can connect the SR4 cables now� Insert SR4 optics into the bottom port with the gold connectors facing left, then plug the SR cable into the optics� Repeat for the other port�...
  • Page 20 1/10/25GbE or Fibre Channel NIC Cabling If you ordered your system with a 1, 10, or 25GbE NIC, or a Fibre Channel NIC, you can connect the SR cables now� Insert SR optics into the bottom port with the gold connectors facing left, then plug the SR cable into the optics� Repeat for the other port�...
  • Page 21 IOM/expander� If you have a second expansion shelf, insert a SAS cable into the next R50 SAS port with the blue tab facing left, then insert the other end into the first expansion shelf IOM/expander on the second shelf.

  • Page 22: Boot The System

    After plugging the power cables into outlets, the system powers on and boots into TrueNAS� When booted, the system console displays the TrueNAS web UI IP address, which is either preconfigured according to customer guidelines or automatically generated with DHCP�...

  • Page 23: Sas Connections

    When setting up SAS connections, please adhere to the wiring example below� Connecting Expansion Shelves incorrectly causes errors. Never cable a single controller to different IOMs/expanders on the same shelf. 11.1 ES24 R50 with a single ES24 Expansion Shelf 12Gb/s 12Gb/s Page 21 v.25021...
  • Page 24 R50 with two ES24 Expansion Shelves 12Gb/s 12Gb/s 12Gb/s 12Gb/s Page 22 v.25021...
  • Page 25 11.2 ES24F R50 connected to one ES24F shelf� 12Gb/s 12Gb/s Page 23 v.25021...
  • Page 26 R50 with two ES24F Expansion Shelves 12Gb/s 12Gb/s 12Gb/s 12Gb/s Page 24 v.25021...
  • Page 27 11.3 ES102 Gen 1 and ES60 Gen 2 R50 with a single ES102 Gen 1 or ES60 Gen 2 Expansion Shelf Page 25 v.25021...
  • Page 28 R50 with two ES102 Gen 1 or ES60 Gen 2 Expansion Shelves Page 26 v.25021...
  • Page 29 11.4 ES102 Gen 2 R50 with a single ES102 Gen 2 Expansion Shelf Page 27 v.25021...
  • Page 30 R50 with a single ES102 Gen 2 Expansion Shelf Page 28 v.25021...

  • Page 31: Unracking Procedure

    TrueNAS controller and the first port on the first expansion shelf IOM/expander. High Availability (HA) systems require another cable from the first port on the second TrueNAS controller to the first port on the second expansion shelf controller, so make sure you unplug these connections if applicable�...

  • Page 32: 12�4 Remove Hard Drives

    12.4 Remove Hard Drives Squeeze the plastic release tabs on each side of the tray, then pull the tray upwards to remove the hard drive from the system� Close the slot cover and make sure it locks� 12.5 Close the Drive Drawer Push the drawer into the chassis�...

  • Page 33: 12�6 Remove The Extended Ear Brackets (Optional)

    12.6 Remove the Extended Ear Brackets (Optional) M5 × 20mm screws Remove the extended ear brackets to the chassis by unscrewing the same five screws the standard ear brackets used� Front Screws Side Screws Extended Ear Bracket Loosen the four M5 × 20mm screws to remove each chassis ear bracket from rack� Page 31 v.25021...

  • Page 34: 12�8 Uninstall The Assist Rails

    Two people should lift the R50� Remove the system from the assist rails� Warning - Pinch Point The R50 can pinch or crush fingers when sliding the rail sleeves off of the rack rails. 12.8 Uninstall the Assist Rails At the front rack post, uninstall an assist rail front tab into the middle space of the bottom 1U, then unscrew the two M5 ×...

  • Page 35: 12�9 Uninstall The Rack Rails

    12.9 Uninstall the Rack Rails Remove the rack rails from the system� Remove the six M5 × 15mm screws used to secure the rack rail to the rack� Repeat for the other rail� Page 33 v.25021...
  • Page 36 12.10 Uninstall Cage Nuts Remove the four cage nuts in the rack front posts, two on each side� Repeat for the other rear rack rail� Front Cage Nuts Reserved 4U for R50 Reserved 1U for assist rails Rear Cage Nuts...

  • Page 37: Drive Replacement

    13.2 Remove NVMe Trays NVMe drives are hot-swappable, but the R50 won’t add the drive until after a power cycle� To remove an NVMe tray, press the release catch and gently pull the tray until it is out of the system�...

  • Page 38: Additional Resources

    14 Additional Resources The TrueNAS Documentation Hub has complete software configuration and usage instructions� Click Guide in the TrueNAS web interface or go directly to: https://www�truenas�com/docs Additional hardware guides and articles are in the Documentation Hub’s Hardware section: https://www�truenas�com/docs/hardware The TrueNAS Forums provide opportunities to interact with other TrueNAS users and discuss their configurations: https://forums�truenas�com/...

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