VeriFone M400 User Manual & Setup Manual
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Also See for M400:
- Installation manual (45 pages) ,
- Quick start manual (2 pages) ,
- Installation manual (41 pages)
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Summary of Contents for VeriFone M400
- Page 1 Verifone M400 User Manual & Setup Guide PaymentCloud LLC. • 800-988-2215 • support@paymentcloudinc.com...
- Page 2 Verifone M400 User Manual & Setup Guide Overview Table of Contents Speed up the checkout process with the Verifone M400 pin pad card reader! Designed for multi-lane environments, the Verifone Overview Countertop M400 engages users with a 5” capacitive multi-touch screen. Featuring NFC technology, the M400 Setup terminal facilitates quick and secure contactless payments.
- Page 3 & Tips 2. Match the screws to the keyholes located on the back of your device. Rights Reserved 3. Gently press the M400 down on the mounting stand until it locks into place. How to Mount Your Stylus Pen Additional Information...
- Page 4 Ethernet cable if necessary. Accept Payments • Power OFF: To turn off your device, disconnect your Verifone M400 from your power source or press the red X button until Settings you receive a prompt to power the device off. Troubleshooting &...
- Page 5 16. Select GATEWAY. 17. Check to make sure that the gateway code being displayed on your Verifone M400 is correct. If it is not, use the Verifone backspace key to clear the incorrect digits and re-enter them as instructed (by Verifone technician).
- Page 6 Verifone M400 User Manual & Setup Guide Accept Payments The Verifone M400, first released in 2017, can accept cards via EMV Table of Contents chip, magstripe, and select contactless and smart card options. It is Overview supported by WiFi, Ethernet, and optional Bluetooth connectivity.
- Page 7 User Manual & Setup Guide Accept Payments Cont. Refunds and Voids Table of Contents Refunds and voids can be performed with the Verifone M400 Overview as long as the merchant’s software supports these actions. The efficacy of refunds and voids authorized with this device Setup is contingent on the specificities of the individual merchant’s...
- Page 8 2. From the administration menu, select DATE/TIME. Setup 3. Modify date and time details as needed. The Verifone Accept Payments M400 keypad allows you to adjust hours, minutes, and even seconds. Settings 4. If given the option to do a 24-hour reboot, select the exact Troubleshooting time you would like the reboot to occur.
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Page 9: Troubleshooting And Tips
Spec Sheet How to Locate your Verifone M400’s Mac Address Shop Verifone M400 1. To begin, press the 1, 5, and 9 keys on the M400 PIN pad simultaneously. 2. Select CONTROL PANEL from the main menu. 3. Select SYSMODE. - Page 10 Troubleshooting & Tips Cont. A Note on Factory Resets Table of Contents If you are experiencing difficulties with your Verifone M400, such Overview as lagging response times or difficulty turning the device on, you may need to perform a factory reset. Merchants considering...
- Page 11 & Tips inconsistent with the present document. Rights Reserved Verifone and the Verifone logo are trademarks or registered trademarks of Verifone, Inc. Other trademarks or trade names are the property of their respective companies. Additional Information ©...
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