Table of Contents
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Summary of Contents for Sena SURGE
- Page 1 USER GUIDE Firmware Version: 1.0.x Last updated on Dec 13, 2024 SURGE SMART 3/4 HELMET WITH MESH COMMUNICATION The firmware version 1.0.x indicates that this manual is applicable to all firmware updates within the version 1.0 series.
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Page 2: Quick Reference
MENU QUICK REFERENCE : (+) button : (−) button � : Mesh Intercom button : Center button Type Operation Button Duration Power on & Press for 1 second Basic Power off & Single tap operations Volume up/down Single tap Phone pairing Press for 5 seconds Answer phone call Single tap... -
Page 3: Before Getting Started
MENU BEFORE GETTING STARTED Sena Motorcycles App Download the Sena Motorcycles app from the Google Play Store or the App Store. - Page 4 CLICK ANY SECTION TO BEGIN ABOUT THE SURGE BASIC OPERATION PAIRING WITH BLUETOOTH DEVICES USING WITH A MESH INTERCOM™ AUDIO SMARTPHONE MULTITASKING FIRMWARE UPDATE TROUBLESHOOTING...
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Page 5: Key Features
MENU ABOUT THE SURGE Key Features • Mesh Intercom 3.0 - delivers improved sound quality, a more robust connection, and extended talk time • Dual version Mesh - Mesh 2.0 for backward compatibility • Audio multitasking • 40 mm HD speakers •... -
Page 6: Package Contents
MENU Package Contents SURGE Visor × 2 Earcups USB-C charging cable Helmet pouch... -
Page 7: Basic Operation
Fully charged Charging port It takes 2.5 hours to fully charge. • The SURGE automatically powers off during charging for safety reasons. • Any third-party USB charger can be used, as long as it is approved by the FCC, CE, IC, or other locally recognized regulatory agencies. - Page 8 MENU Power On Power Off Volume Configuration Enter Configuration "Configuration menu" Navigate Confirm or or...
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Page 9: Pairing With Bluetooth Devices
Phone Pairing SURGE "Phone pairing" • When you turn on the SURGE for the first time or reboot it after a factory reset, the SURGE will automatically enter phone pairing mode. • To cancel phone pairing, press any button. -
Page 10: Second Mobile Phone Pairing
MENU Second Mobile Phone Pairing "Configuration menu" "Second mobile phone pairing" SURGE GPS Pairing "Configuration menu" "GPS pairing" SURGE... -
Page 11: Using With A Smartphone
MENU USING WITH A SMARTPHONE Making and Answering Calls Answer a Call End a Call Reject a Call Activate Voice Assistant Speed Dial Assign Speed Dial Presets Speed dial presets can be assigned using the Sena Motorcycles app. -
Page 12: Play/Pause Music
MENU Use Speed Dial Presets 1. Enter into the speed dial 2. Navigate forward or backward menu. through speed dial preset. or or ① Last number redial ② Speed dial (1 → 2 → 3) ③ Cancel "Speed dial" 3. Tap the center button to confirm. "Speed dial(#)"... -
Page 13: Mesh Intercom
MENU MESH INTERCOM™ The SURGE provides two Mesh Intercom modes: • Open Mesh™ for open group intercom conversations. • Group Mesh™ for private group intercom conversations. Open Mesh CH 4 CH 3 CH 3 CH 6 CH 3 CH 5... - Page 14 Mesh 3.0 is the latest Mesh Intercom technology, but to communicate with legacy products using Mesh 2.0, please switch to Mesh 2.0 using the Sena Motorcycles app. Open Mesh You can freely communicate with virtually unlimited users in each of the 6 available channels.
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Page 15: Channel Selection
• The channel will be automatically saved if no buttons are pressed for 10 seconds on a specific channel. • The channel will be saved even if the SURGE is turned off. Group Mesh By using group mesh, a private conversation group can be created for up to 24 participants. - Page 16 MENU 1. Users (You, A, and B) enter the mesh grouping by pressing the Mesh Intercom button for 5 seconds while staying in the open mesh. They don't need to be on the same open mesh channel to create a group mesh together. "Mesh grouping"...
- Page 17 MENU 1. You and the other users, C and D, enter mesh grouping by pressing the Mesh Intercom button for 5 seconds. "Mesh grouping" 2. When mesh grouping is completed, the other users, C and D, automatically join the group mesh while leaving the open mesh. "Group Mesh"...
- Page 18 Mesh Intercom. * Up to 330 ft in open terrain Reset Mesh If the SURGE resets the mesh while in open mesh or group mesh, it will automatically return to open mesh, channel 1. "Reset Mesh"...
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Page 19: Firmware Update
MENU AUDIO MULTITASKING Audio multitasking on the SURGE allows you to listen to music and GPS turn-by-turn instructions while having a Mesh Intercom. For more details, go to Device Settings on the Sena Motorcycles app to configure the settings. Background Volume When enabled, background audio, such as music playback, will automatically lower in volume during an active intercom conversation. -
Page 20: Troubleshooting
MENU TROUBLESHOOTING Factory Reset To restore the SURGE to its factory default settings, simply use the factory reset feature. "Configuration menu" "Factory reset" "Headset reset, good-bye" Fault Reset If the SURGE is on but not responding, you can perform a fault reset to restore normal functionality. - Page 21 © 1998–2024 Sena Technologies, Inc. All rights reserved. Sena Technologies, Inc. reserves the right to make any changes and improvements to its product without providing prior notice. Sena™ is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc.
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