Sena 10U Manual
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Sena 10U Manual

Motorcycle bluetooth communication system with remote control
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Motorcycle Bluetooth
Communication System
®
with Remote Control
2
1
1
1
Audio
Multitasking
Guide

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Summary of Contents for Sena 10U

  • Page 1 Motorcycle Bluetooth Communication System ® with Remote Control Audio Multitasking Guide...
  • Page 2 Hero4 allowing for Bluetooth capabilities. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod touch are ® registered trademarks of Apple Inc. Zumo is a trademark of Garmin Ltd.

  • Page 3: Table Of Contents

    3.2 10U for Shoei Neotec Installation Guide................16 8.3 Four-way Intercom .........................42 3.3 10U for Shoei J-Cruise Installation Guide ................19 THREE-WAY CONFERENCE PHONE CALL 3.4 10U for Arai Full-face Helmets Installation Guide ..............22 WITH INTERCOM PARTICIPANT ................. 44 3.5 Remote Control ........................26 GETTING STARTED ....................26 10 GROUP INTERCOM ....................
  • Page 4 13 FUNCTION PRIORITY ................... 54 14 CONFIGURATION SETTING ................54 14.1 Headset Configuration Setting ....................54 14.2 Software Configuration Setting .....................55 15 FIRMWARE UPGRADE ..................59 16 TROUBLESHOOTING ................... 60 16.1 Intercom Failure........................60 16.2 Intercom Reconnection ......................60 16.3 Fault Reset..........................60 16.4 Factory Reset ........................61 16.5 Remote Control Disconnection .....................61 17 OPERATION QUICK REFERENCE ..............

  • Page 5: Safety Precautions

    Product Use Safety Precautions Observe the following precautions to avoid injury or damage to your product while using the product. Please ensure that the product is properly used by observing the safety WARNING precautions below to prevent any risk of serious injury, death and/or •...
  • Page 6 • Before riding, fasten the product from the helmet, and double-check NOTICE that it is properly fastened. Separation of the product while riding will • Attaching the product to the helmet is considered a modification to cause damage to the product and may result in an accident. the helmet and may void your helmet’s warranty or compromise your •...
  • Page 7 Battery Product Storage and Management Your product has a built-in battery. Be careful to heed all safety information Take the following precautions to avoid personal injury or damage to your in this guide. Failure to carefully observe the safety precautions can product while storing and maintaining the product.

  • Page 8: Introduction

    It may damage the internal electronic circuits. The 10U is compliant with Bluetooth 4.1 supporting the following profiles: • Battery performance will deteriorate over time if stored for a long period Headset Profile, Hands-Free Profile (HFP), Advanced Audio Distribution of time without being used.
  • Page 9 The 10U features: The Remote Control features: • Bluetooth 4.1 • Easy installation by handlebar clamping • Invisible beauty with custom design • Glove-friendly buttons • Safe and easy operation by Bluetooth Low Energy Remote Control • Working distance up to 10 meters •...

  • Page 10: Package Contents

    2.2 10U for Shoei Neotec 2 PACKAGE CONTENTS 2.1 10U for Shoei GT-Air Microphone Sponges Microphone Sponges 10U Headset for Shoei Neotec Foam Speaker Snap Holders 10U Headset for Shoei GT-Air Foam Speaker Snap Holders...

  • Page 11: For Shoei J-Cruise

    2.3 10U for Shoei J-Cruise 2.4 10U for Arai Full-face Helmets Microphone Sponge 10U Headset for Shoei J-Cruise Foam Speaker Snap Holders 10U Headset for Arai Full-face Helmets...

  • Page 12: Remote Control

    2.5 Remote Control Coin Battery Wired Microphone Adhesive Tapes for the Control Unit Remote Control Handlebar Rubber Bands Hook and Loop Fastener Hook and Loop Fasteners for Wired Microphone for the Main Unit USB Power & Data Cable Hook and Loop FM Antenna Fasteners for Speakers...

  • Page 13: Installing The 10U On Your Helmet

    1. Before you install the 10U, remove the cheek pads and ear pads of 3 INSTALLING THE 10U ON YOUR HELMET your helmet. 2. Align the right speaker with the right cheek pad base and insert the two clasps in the corresponding notches.
  • Page 14 3. Unfasten the two snaps of the center pad in the back and insert the 4. Slide in the antenna between the external shell and the left inner shell. battery unit between the external shell and the inner shell. Click the Align its snap holder with the bottom left snap.
  • Page 15 5. Align the left speaker with the left cheek pad base and insert the two 6. Insert the headset buttons and microphone unit between the external clasps in the corresponding notches. shell and the left inner shell. Align its snap holder with the front left snap.

  • Page 16: For Shoei Neotec Installation Guide

    3.2 10U for Shoei Neotec Installation Guide 1. Before you install the 10U, remove the cheek pads and ear pads of your helmet. Charging LED 2. Align the right speaker with the right cheek pad base and insert the Battery two clasps in the corresponding notches.
  • Page 17 3. Unfasten the two snaps of the center pad in the back and insert the 4. Slide in the antenna between the external shell and the left inner shell. battery unit between the external shell and the inner shell. Click the Align its snap holder with the bottom left snap.
  • Page 18 5. Align the left speaker with the left cheek pad base and insert the two 6. Insert the headset buttons and microphone unit between the external clasps in the corresponding notches. shell and the left inner shell. Align its snap holder with the front left snap.

  • Page 19: For Shoei J-Cruise Installation Guide

    3.3 10U for Shoei J-Cruise Installation Guide 1. Before you install the 10U, remove the cheek pads and ear pads of your helmet. Charging LED 2. Align the right speaker with the right cheek pad base and insert the Battery two clasps in the corresponding notches.
  • Page 20 3. Unfasten the two snaps of the center pad in the back and insert the 4. Slide in the antenna between the external shell and the left inner shell. battery unit between the external shell and the inner shell. Click the Align its snap holder with the bottom left snap.
  • Page 21 5. Align the left speaker with the left cheek pad base and insert the two 6. Insert the headset buttons and microphone unit between the external clasps in the corresponding notches. shell and the left inner shell. Align its snap holder with the front left snap.

  • Page 22: For Arai Full-Face Helmets Installation Guide

    3.4 10U for Arai Full-face Helmets Installation Guide 1. Before you install the 10U, remove the cheek pads and the neckroll. 2. Insert the main unit between the external shell and the inner shell. Status LED Align its snap holders with the rear snaps, then click them through the Main Unit snap holders.
  • Page 23 3. Slide in the antenna between the external shell and the rear left inner 4. Peel off the cover of the adhesive tape of the control unit and attach it shell. to the helmet.
  • Page 24 5. Peel off the cover of the adhesive tape of the hook and loop fastener 6. Remove the cover of the cheek pad, and attach the loop fastener for for microphone and attach it on the inside of the helmet's chin guard. speakers on the corner of the ear pocket.
  • Page 25 7. Attach the speaker and put the cover back on. Go through the same 8. Place the FM antenna between the outer shell and the comfort process for the other cheek pad. lining around the top shell of the helmet. Make sure the end of the FM antenna is placed at front left part of the helmet away from the antenna.

  • Page 26: Remote Control

    2. Clip it on the left handlebar of your motorcycle. Make sure you can comfortably control the buttons with your left thumb. 4.1 Button Operation The 10U is mainly controlled by the Remote Control. If the Remote Control runs out of battery, you can use the headset buttons to operate 200 220 all functions.

  • Page 27: Powering On And Off

    • Scan radio stations Center Button • Enter into intercom pairing mode • Start and end intercom conversation 10U Headset Buttons • Answer and end mobile phone call • Reject an incoming mobile phone call • Play and pause music 4.2 Powering On and Off...

  • Page 28: Charging

    2.5 hours to be completely charged. Note: Any 3rd party USB charger can be used with Sena products if the charger To begin using the Remote Control, remove the plastic tape from the is approved by either the FCC, CE, IC or other locally approved agencies battery slot.

  • Page 29: Remote Control Pairing

    4 flashes = High, 70~100% 3 flashes = Medium, 30~70% To control the 10U via the Remote Control, the headset and the Remote 2 flashes = Low, 0~30% Control should be paired. Follow the procedure below to pair the headset and the Remote Control.

  • Page 30: Volume Adjustment

    4.7.1 Sena Device Manager Button. You will hear a beep when the volume reaches the maximum The Sena Device Manager allows you to upgrade the firmware and or minimum level. The volume is set and maintained independently at configure the device settings directly from your PC. Using this software, different levels for each audio source even when you reboot the headset.

  • Page 31: Pairing The 10U With Bluetooth Devices

    4. The mobile phone confirms that pairing has been completed and the they are within range. You will hear a high toned single beep and a 10U is ready to use. You will hear a voice prompt, “Your headset is voice prompt whenever the headset reconnects to the paired device paired”.

  • Page 32: Second Mobile Phone Pairing - Second Mobile Phone, Gps, And Sr10

    5. The mobile phone confirms that the pairing has completed and the or a phone call. Please refer to the SR10 User’s Guide for details. 10U is ready to use. You will hear a voice prompt, “Your headset is paired”.

  • Page 33: Advanced Selective Pairing: A2Dp Stereo Or Handsfree

    10U. To clear the pairing list on the 10U, please do a factory reset or following 4. Enter 0000 for the PIN. Some mobile phones may not ask for the PIN.

  • Page 34: Intercom Pairing

    10U will return to stand-by mode. 1. Turn on the two 10U headsets (A and B) that you would like to pair with each other. 2. Press and hold the Center Button of the remote for headset A and the remote for headset B for 5 seconds until red LEDs of both headsets start to flash rapidly.
  • Page 35 Press the (–) Button for Conversation – Phone Selective 12 seconds The 10U can be paired with all other Sena headset models such as the Pairing Tap the (+) Button – 20S, SMH10 and the SMH5 for intercom conversation. Please follow the same procedure as above to pair with these headset models.

  • Page 36: Mobile Phone, Gps, Sr10

    Note: 6 MOBILE PHONE, GPS, SR10 1. If you have two phones connected to your headset and you have an incoming call from the second phone during a call involving the first phone, then you may still receive the call from the second phone. In this 6.1 Mobile Phone Call Making and Answering case, the call from the first phone is on waiting mode.
  • Page 37 3. Tap the Center Button to select a voice menu among the followings: Function Remote Control Headset Answer Tap the Center Button Tap the (+) Button (1) Last number redial (4) Speed dial 3 Press the Center Button for Press the (+) Button for (2) Speed dial 1 (5) Cancel 2 seconds...

  • Page 38: Gps Navigation

    3. Search for Bluetooth devices on the GPS navigation. Select the Sena 10U in the list of the devices detected on the GPS. 4. Enter 0000 for the PIN. Note:...

  • Page 39: Stereo Music

    Note: 1. Both you and your intercom friend can remotely control music playback The Bluetooth audio device must be paired with the 10U by following the such as track forward and track back. “Bluetooth Stereo Device Pairing” procedures described in the section 2.

  • Page 40: Intercom

    8 INTERCOM Intercom Intercom Friend Friend Please make sure your intercom devices are paired as described in section 5.4, “Intercom Pairing”. 8.1 Two-way Intercom Intercom 8.1.1 Starting Two-way Intercom Friend You can start an intercom conversation with one of any intercom friends Start Two-way Intercom Conversation by tapping the Center Button: Tap the Center Button once to intercom with the first intercom friend, tap the Center Button twice to intercom...

  • Page 41: Three-Way Intercom

    8.2.1 Starting Three-way Intercom conversation with the intercom friend (B). Or intercom friend (B) may You (A) can have a three-way conference intercom with two other 10U start an intercom call with you (A). friends (B & C) by establishing two intercom connections simultaneously.

  • Page 42: Four-Way Intercom

    4. Now you (A) and two 10U intercom friends (B & C) are having a three- Center Button Operation Result way conference intercom. Press for 1” Disconnect (B) & (C) Single tap Disconnect (B) Double tap Disconnect (C) End Three-way Intercom...
  • Page 43 8.3.2 Ending Four-way Intercom Note: As is the case for a three-way intercom, you can completely get out of Multiple headsets are connected during multi-way intercom. With various the four-way conference intercom or just disconnect a single intercom signals interfering each other, the intercom distance of multi-way intercom connection.

  • Page 44: Three-Way Conference Phone Call With Intercom Participant

    3. You can have a three-way conference phone call by adding an 9 THREE-WAY CONFERENCE PHONE CALL intercom friend to the mobile phone conversation. During a mobile phone conversation, tap the Center Button to invite one of the WITH INTERCOM PARTICIPANT intercom friends to the mobile phone line.

  • Page 45: Group Intercom

    Function Remote Control Headset 10 GROUP INTERCOM Tap the (+) Button and the (–) Button Start Group Press the (–) Button for Intercom 5 seconds Group Intercom allows you to instantly create a multi-way conference Press the Multifunction intercom with three other most recently paired headsets. Button for 1 second 1.

  • Page 46: Universal Intercom

    GPS connections for riders). You cannot use a multipoint connection device while you are using the Universal Intercom in case as below. 1. Turn on the 10U and a non-Sena Bluetooth headset that you want to pair with. 1. If a non-Sena headset does not support a multipoint connection, it cannot use a phone call connection while using the Universal 2.

  • Page 47: Two-Way Universal Intercom

    Bluetooth headsets using the same intercom connection method as you 1. You (A) need to be paired with a non-Sena Bluetooth headset (B) and would between other Sena headsets. You may single tap the Center another 10U headset (C) for the three-way conference intercom.
  • Page 48 5. You may disconnect three-way Universal Intercom using the same way as you do in normal three-way intercom. Please refer to section 3. The other 10U (C) may join the intercom by making an intercom call 8.2.2, “End Three-way Intercom”.

  • Page 49: Four-Way Universal Intercom

    11.4 Four-way Universal Intercom 2. The other 10U (C) may join the intercom by making an intercom call to you (A). You may make a four-way Universal Intercom connection with a couple of different configurations, 1) three 10Us and one none-Sena Bluetooth headset or 2) two 10Us and two non-Sena Bluetooth headsets.
  • Page 50 11.4.2 Four-way Universal Intercom Case 2 4. Now two 10U headsets (A & C) and two non-Sena Bluetooth headsets (B & D) are connected with the four-way Universal Intercom. Three 10U headsets (A, C and D) and one non-Sena Bluetooth headset (B).

  • Page 51: Fm Radio

    “FM on”. To turn off the FM radio, press the (–) Button for 1 second 3. To save the current station, press and hold the Center Button for until you hear a voice prompt, “FM off”. When you power it off, the 10U 3 seconds until you hear a voice prompt, “Preset (#)”.

  • Page 52: Scan And Save

    1. You can save FM stations to presets before using FM radio. Connect the automatically without changing the existing preset stations. Tap the 10U to your PC and open the Sena Device Manager. It allows you to save Center Button three times to automatically scan for 10 temporary preset up to 10 FM station frequency presets on the 10U settings menu.

  • Page 53: Region Selection

    12.7 Region Selection Function Remote Control Headset You can select the proper FM frequency region from the Sena Device Press the (–) Button for Press the (+) Button for FM radio on/off Manager. With the region setting, you may optimize the seek function to...

  • Page 54: Function Priority

    13 FUNCTION PRIORITY 14 CONFIGURATION SETTING 14.1 Headset Configuration Setting The headset operates in the following order of priority: 1. To enter configuration menu, press and hold the Center Button for Mobile phone (highest) 10 seconds until you will also hear a voice prompt, “Configuration Intercom/FM sharing menu”.

  • Page 55: Software Configuration Setting

    14.2 Software Configuration Setting Configuration Menu Tap Center Button You can change the settings of the headset through the Sena Device Delete All Pairings Execute Manager or the Sena Smartphone App. Remote Control Pairing Execute 14.2.1 Speed Dial Universal Intercom Pairing Execute Assign phone numbers for speed dialing to make a phone call quickly.
  • Page 56 14.2.3 Audio Boost (Default: Disable) 14.2.5 VOX Intercom (Default: Disable) Enabling Audio Boost increases the overall maximum volume. Disabling If this feature is enabled, you can initiate an intercom conversation Audio Boost reduces the overall maximum volume, but delivers more with the last connected intercom friend by voice.
  • Page 57 14.2.6 HD Voice (Default: Disable) 14.2.8 Voice Prompts (Default: Enable) HD Voice allows you to communicate in high-definition during phone You can disable voice prompts by software configuration setting, but the calls. This feature increases the quality so that the audio will be crisp and following voice prompts are always on.
  • Page 58 How much background audio that is ** Only one background source can be heard at a time while listening to an audio heard can be adjusted using the Sena Smartphone App. HD Intercom, source in the foreground.

  • Page 59: Firmware Upgrade

    2. When Audio Multitasking is disabled, the background audio source will The 10U supports firmware upgrades. You can update the firmware using return to its independent volume level. the Sena Device Manager (please refer to section 4.7.1, “Sena 3.

  • Page 60: Troubleshooting

    16.3 Fault Reset 16 TROUBLESHOOTING When the 10U is not working properly or is in faulty status for any reason, you may reset by pushing the pin-hole reset button as shown in the picture below. Insert a paper clip into the reset pin-hole and press the 16.1 Intercom Failure...

  • Page 61: Factory Reset

    16.4 Factory Reset 17 OPERATION QUICK REFERENCE 16.4.1 Headset If you want to restore the headset to factory default settings, use the Factory Reset in the configuration menu. The headset automatically 17.1 Using the Remote Control restores the default settings and turns off. Please refer to section 14.1, Type Function Button Command...
  • Page 62 Type Function Button Command Beep Type Function Button Command Beep Mid-tone single FM radio Mid-tone Press the Center Button for Press the (–) Button for 1 second – Red flashing beep & double on/off double beeps Intercom 5 seconds tone beeps pairing Press the Center Button for High-tone...

  • Page 63: Using The Headset Buttons

    17.2 Using the Headset Buttons Type Function Button Command Beep Press the (–) Button for 8 seconds Red flashing Multiple beeps Type Function Button Command Beep Intercom pairing Press the (+) Button and Ascending Tap the (–) Button of any one the two headsets Power on Solid blue the (–) Button for 1 second...
  • Page 64 Type Function Button Command Beep Press the (+) Button for Midtone FM radio on – 5 seconds double beeps Press the (+) Button for Midtone FM radio off – 5 seconds double beeps Midtone single Select preset Press the (+) Button for 1 second –...
  • Page 65 10U for Arai Full-face Helmets Installation Charging Button Operation Remote Control Pairing Phone, Music Pairing Quick Start Guide Remote Control Headset Select Sena 10U • Red: Charging Tapping Double Tapping • Blue: Fully charged Bluetooth 8” 10” Pairing Status LED...
  • Page 66 Factory Reset Center Button Press Using the Sena Device Manager If you want to restore the 10U to factory default settings, use the Factory Radio Scan Up FM Band Reset in the con iguration menu. The headset automatically restores the (+) Button default settings and turns off.
  • Page 67 10U for Shoei J-Cruise Installation Charging Button Operation Remote Control Pairing Phone, Music Pairing Quick Start Guide Remote Control Headset Select Sena 10U • Red: Charging Tapping Double Tapping • Blue: Fully charged Bluetooth 8” 10” Charging LED Battery Pairing Device A 1”...
  • Page 68 Factory Reset Center Button Press Using the Sena Device Manager If you want to restore the 10U to factory default settings, use the Factory Radio Scan Up FM Band Reset in the con iguration menu. The headset automatically restores the (+) Button default settings and turns off.
  • Page 69 10U for Shoei Neotec Installation Charging Button Operation Remote Control Pairing Phone, Music Pairing Quick Start Guide Remote Control Headset Select Sena 10U • Red: Charging Tapping Double Tapping • Blue: Fully charged Bluetooth 8” 10” Pairing Charging LED Battery Device A 1”...
  • Page 70 Factory Reset Center Button Press Using the Sena Device Manager If you want to restore the 10U to factory default settings, use the Factory Radio Scan Up FM Band Reset in the con iguration menu. The headset automatically restores the (+) Button default settings and turns off.
  • Page 71 10U for Shoei GT-Air Installation Charging Button Operation Remote Control Pairing Phone, Music Pairing Quick Start Guide Remote Control Headset Select Sena 10U • Red: Charging Tapping Double Tapping • Blue: Fully charged Bluetooth Charging LED 8” 10” Battery Pairing Device A 1”...
  • Page 72 Center Button (-) Button Center Button Press If you want to restore the 10U to factory default settings, use the Factory Using the Sena Device Manager Radio Scan Up FM Band Reset in the con iguration menu. The headset automatically restores the default settings and turns off.

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