Bosch PPH6A I1 A Series User Manual And Installation Instructions page 16

en Troubleshooting
Part
Control elements
Pan supports
Burner
Thermocouples/igni-
tion plugs
11 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
If the appliance is defective, call Customer Service.
▶
→ "Customer Service", Page 17
11.1 Malfunctions
Fault
The general electrical
operation is impaired.
16
Recommended cleaning method Notes
Clean using a damp sponge
cloth and hot soapy water.
Cleaning by hand:
¡ Scrub with a non-metallic
brush or a non-scratching
scouring sponge and soapy
water.
Cleaning in the dishwasher:
¡ Clean at a maximum temper-
ature of 60 °C.
Scrub with a non-metallic brush
or a non-scratching scouring
sponge and soapy water.
Clean using a small non-metallic
brush.
Cause and troubleshooting
The circuit breaker is faulty.
Check the circuit breaker in the fuse box.
▶
The circuit breaker or one of the residual-current circuit breakers has been triggered.
In the fuse box, check whether the circuit breaker or one of the residual-current circuit
▶
breakers has been triggered.
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
There has been a power cut.
Check whether the lighting in your room or other appliances are working.
▶
¡ The control elements can be removed for easier
cleaning. Never remove the plinth for the control ele-
ments or its holder.
→ "Removable control knob", Page 12
¡ Do not clean it in the dishwasher or immerse it in wa-
ter, as this may damage it.
¡ Do not use abrasive or corrosive products, such as
citric acid, vinegar, aggressive cleaning agents or
glass ceramic cleaners.
¡ Carefully remove the pan supports.
¡ Carefully clean the area around the rubber pads. If
the rubber pads come loose, the pan support may
scratch the hob.
Cleaning in the dishwasher:
¡ Use cleaning agents recommended by the dish-
washer manufacturer.
¡ Preclean the pan supports if they are particularly dirty.
¡ As soon as the washing process is finished, remove
the pan supports from the dishwasher and remove
any residual moisture.
Tip: The pan supports may discolour during use and
cleaning. This discolouration does not affect their use.
¡ Do not clean in the dishwasher.
¡ Do not mix up the burner lids.
¡ Gently move the burner lid back and forth until it
locks into the projections on the burner.
¡ Clean carefully. Thermocouples and ignition plugs are
sensitive.
¡ Do not moisten the thermocouple and the ignition
plug. If there is excessive moisture, the burner may
not light.
WARNING ‒ Risk of electric shock!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
Only use genuine spare parts when repairing the
▶
appliance.
If the power cord of this appliance is damaged, it
▶
must be replaced by the manufacturer, the manufac-
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.