HP dx2200 - Microtower PC Service & Reference Manual page 95

Solving Hard Drive Problems (Continued)
Problem
Drive not found (identified).
Nonsystem disk/NTLDR
missing message.
Service Reference Guide, dx2200 MT
Cause
Loose cable.
The system may not
have automatically
recognized a newly
installed device.
Drive's IDE (ATA)
controller is disabled in
Computer Setup.
Drive responds slowly
immediately after
power-up.
System is trying to start
from a non bootable
diskette.
System is trying to start
from a damaged hard
drive.
System files missing or
not properly installed.
Hard drive boot
disabled in Computer
Setup.
415606-001
Troubleshooting Without Diagnostics
Solution
Check cable connections.
1. Run Computer Setup.
2. If the system still does not
recognize the new device,
check to see if the device is
listed within Computer Setup. If
it is listed, the probable cause is
a driver problem. If it is not
listed, the probable cause is a
hardware problem.
3. If this is a newly installed drive,
enter Setup and try adding a
POST delay under Advanced
> Power-On.
Run Computer Setup and enable the
Primary and Secondary IDE (ATA)
controllers in Storage > Storage
Options.
Run Computer Setup and increase
the POST Delay in Advanced >
Power-On Options.
Remove the diskette from the diskette
drive.
1. Insert a bootable diskette into
the diskette drive and restart the
computer.
2. If the hard drive is still
inaccessible and MBR Security
is enabled, try restoring the
previously saved MBR image by
entering Setup and selecting
Security > Restore Master
Boot Record.
1. Insert a bootable system diskette
and restart.
2. Verify hard drive is partitioned
and formatted.
3. Install system files for the
appropriate operating system if
necessary.
Run Computer Setup and enable the
hard drive entry in the Storage >
Boot Order list.
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