Troubleshooting An Optical Drive - Dell POWEREDGE R805 Hardware Owner's Manual

6 Reconnect the system to the electrical outlet, and turn on the system and
attached peripherals.
If the problem is not resolved, proceed to the next step.
7 Repeat step 2 and step 3.
8 Insert a different SD card or USB key that you know works properly.
9 Close the system. See "Opening and Closing the System" on page 70.
10 Reconnect the system to the electrical outlet, and turn on the system and
attached peripherals.
If the problem is not resolved, see "Getting Help" on page 175.

Troubleshooting an Optical Drive

Problem
• System cannot read data from a CD or DVD in an optical drive.
• Optical drive indicator does not blink during boot.
Action
CAUTION:
Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before performing any
procedure, see your Product Information Guide for complete information about
safety precautions, working inside the computer and protecting against
electrostatic discharge.
1 Try using a different CD or DVD that you know works properly.
2 Enter the System Setup program and ensure that the optical drive
controller is enabled. See "Using the System Setup Program" on page 47.
3 Run the appropriate online diagnostic test. See "Using Server
Administrator Diagnostics" on page 161.
4 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
5 Open the system. See "Opening and Closing the System" on page 70.
6 Ensure that the interface cable is securely connected to the optical drive
and to the system board.
7 Ensure that a power cable is properly connected to the drive.
Troubleshooting Your System
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