Page 1 Questo manuale d’istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per Lexmark MX532adwe o cerca il tuo prodotto tra le migliori offerte di Stampanti MX532, MX632, XM3350 MFPs User's Guide April 2023 www.lexmark.com Machine type: 7020 Models: 476, 486, 676, 686, 689...
Page 2: Table Of Contents
Contents Contents Safety information..................6 Conventions................................6 Product statements............................. 6 Learn about the printer................9 Finding information about the printer......................9 Finding the printer serial number........................10 Printer conﬁgurations............................11 Using the control panel............................ 12 Understanding the status of the indicator light..................12 Selecting paper..............................12 Set up, install, and conﬁgure..............
Page 3 Contents Supported ﬂash drives and ﬁle types......................78 Conﬁguring conﬁdential jobs......................... 78 Printing conﬁdential and other held jobs....................79 Printing a font sample list..........................80 Printing a directory list............................. 80 Placing separator sheets between copies....................80 Canceling a print job............................80 Adjusting toner darkness..........................80 Copy......................
Page 4 Contents Forwarding a fax..............................87 Scan......................89 Using the automatic document feeder and scanner glass..............89 Scanning to a computer..........................89 Scanning to an FTP server..........................90 Creating an FTP shortcut..........................90 Scanning to a network folder.......................... 91 Creating a network folder shortcut........................91 Scanning to a ﬂash drive..........................
Page 5 Clearing jams..............................251 Network connection problems........................262 Hardware options problems........................264 Issues with supplies............................265 Paper feed problems............................. 266 E-mailing problems............................269 Faxing problems..............................270 Scanning problems............................276 Contacting customer support........................283 Recycle and dispose................284 Recycling Lexmark products........................284 Recycling Lexmark packaging........................284 Notices.......................285 Index......................302...
Page 6: Safety Information
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of ﬁre, property damage, or poor printer performance.
Page 7 Make sure that there is adequate clearance around the printer. CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see www.lexmark.com/multifunctionprinters.
Page 8 Safety information CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 9: Learn About The Printer
Find it here Initial setup instructions See the setup documentation that came with the printer. • Go to www.lexmark.com/downloads, search for Printer software your printer model, and then in the Type menu, • Print or fax driver select the driver, ﬁrmware, or utility that you need.
Page 10: Finding The Printer Serial Number
In other countries and regions—See the printed warranty that came with the printer. Product Information Guide—See the documentation that came with the printer or go to https://support.lexmark.com. Information on Lexmark digital passport Go to https://csr.lexmark.com/digital- passport.php. Finding the printer serial number Open door A.
Page 11: Printer Configurations
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see www.lexmark.com/multifunctionprinters. CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Page 12: Using The Control Panel
Learn about the printer Using the control panel Control panel part Function Power button • Turn on or turn off the printer. Note: To turn off the printer, press and hold the power button for ﬁve seconds. • Set the printer to Sleep mode. •...
Page 13: Paper Characteristics
Learn about the printer For more information, see the Paper and Specialty Media Guide. Paper characteristics The following paper characteristics affect print quality and reliability. Consider these factors before printing on them. Weight Trays can feed paper of varying weights. Paper lighter than 60 g/m (16 lb) may not be stiff enough to feed properly, and may cause jams.
Page 14: Unacceptable Paper
Learn about the printer Unacceptable paper The following paper types are not recommended for use with the printer: • Chemically treated papers that are used to make copies without carbon paper. They are also known as carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper. •...
Page 15: Supported Paper Sizes
Learn about the printer Supported paper sizes Paper size Standard Optional 250‑ Multipurpose Two‑sided Scanner Automatic 550‑sheet or 550‑sheet feeder printing glass document tray tray feeder 210 x 297 mm (8.27 x 11.7 in.) A5 Portrait (SEF) 148 x 210 mm (5.83 x 8.27 in.) A5 Landscape (LEF) 210 x 148 mm...
Page 16 Learn about the printer Paper size Standard Optional 250‑ Multipurpose Two‑sided Scanner Automatic 550‑sheet or 550‑sheet feeder printing glass document tray tray feeder Legal 215.9 x 355.6 mm (8.5 x 14 in.) Folio 215.9 x 330.2 mm (8.5 x 13 in.) Universal 105 x 148 mm to 215.9 x 359.92 mm...
Page 17: Supported Paper Types
Learn about the printer Paper size Standard Optional 250‑ Multipurpose Two‑sided Scanner Automatic 550‑sheet or 550‑sheet feeder printing glass document tray tray feeder B5 Envelope 176 x 250 mm (6.93 x 9.84 in.) Other Envelope 76.2 x 127 mm to 215.9 x 359.92 mm (3 x 5.83 in.
Page 18: Supported Paper Weights
Learn about the printer Paper type Standard Optional 250‑ or Multipurpose Two‑sided Automatic 550‑sheet tray 550‑sheet tray feeder printing document feeder Rough envelope * One‑sided paper labels are supported for occasional use of less than 20 pages per month. Vinyl, pharmacy, or two‑sided labels are not supported.
Page 19: Set Up, Install, And Configure
Set up, install, and conﬁgure Set up, install, and conﬁgure Selecting a location for the printer • Leave enough room to open trays, covers, and doors and to install hardware options. • Set up the printer near an electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 20: Attaching Cables
Set up, install, and conﬁgure Front 305 mm (12 in.) Note: The minimum space needed in front of the printer is 76 mm (3 in.). Left side 110 mm (4.33 in.) Attaching cables CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
Page 21: Setting Up And Using The Home Screen Applications
Set up, install, and conﬁgure Printer port Function EXT port Connect more devices (telephone or answering machine) to the printer and the telephone line. Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region.
Page 22: Customizing The Home Screen
Set up, install, and conﬁgure Icon Function Job Queue Show all the current print jobs. Note: You can also access this setting by touching the top section of the home screen. USB Drive View, select, or print photos and documents from a ﬂash drive. Scan Proﬁles Scan and save documents directly to the computer.
Page 23: Setting Up Scan Center
Set up, install, and conﬁgure Application Printer models Customer Support XM3350 Device Quotas XM3350 Setting up Scan Center From the home screen, touch Scan Center. Select and create a destination, and then conﬁgure the settings. Notes: • When creating a network destination, make sure to validate and adjust the settings until no errors occur.
Page 24: Using Display Customization
Set up, install, and conﬁgure • Make sure that E‑mail Settings and Network Share Settings are conﬁgured. • When scanning a card, make sure that the scan resolution does not exceed 200 dpi for color and 400 dpi for black and white. •...
Page 25: Setting Up Device Quotas
Set up, install, and conﬁgure • For information on how to conﬁgure the application settings, see the Customer Support Administrator’s Guide. From the home screen, touch Customer Support. Print or e‑mail the information. Setting up Device Quotas Notes: • This application is supported only in some printer models. For more information, see “Supported applications”...
Page 26: Creating Folders
Set up, install, and conﬁgure For SMB, type the network folder address. For example, myServer/myShare/myFile.pdf. Type the • network domain name. • If necessary, select the Authentication type for FTP and SMB. To limit access to the bookmark, enter a PIN. Note: The application supports the following ﬁle types: PDF, JPEG, TIFF, and HTML-based web pages.
Page 27: Setting Up And Using The Accessibility Features
Set up, install, and conﬁgure Setting up and using the accessibility features Activating Voice Guidance From the home screen In one motion and using one ﬁnger, slowly swipe left then up on the display until you hear a voice message. Note: For printer models without built-in speakers, use headphones to hear the message.
Page 28: Using The Onscreen Keyboard
Set up, install, and conﬁgure Gesture Function Swipe left then up using one ﬁnger Launch Accessibility mode. Use the same gesture to exit Accessibility mode. Note: This gesture is also applicable when the printer is in normal mode. Double‑tap using one ﬁnger Select an option or item on the screen.
Page 29 Set up, install, and conﬁgure For more information on navigating a magniﬁed screen, see “Navigating the screen using gestures” on page Adjusting the Voice Guidance speech rate From the home screen, touch Settings > Device > Accessibility > Speech Rate. Select the speech rate.
Page 30: Setting Up The Printer To Fax
Setting up the printer to fax Supported fax Printer model Analog fax Fax server etherFAX Fax over IP (FoIP) MX532adwe MX632adwe XM3350 Needs a subscription. For more information, go to https://www.etherfax.net/lexmark or contact the place where you purchased the printer.
Page 31: Using The Embedded Web Server
An appropriate license bundle must be installed in your printer. For more information, contact etherFAX. • Make sure that you have registered your printer to the etherFAX portal. For more information, go to https://www.etherfax.net/lexmark. • The printer serial number is required on registration. To locate the serial number, see “Finding the printer...
Page 32: Setting Up Fax Using A Standard Telephone Line
Set up, install, and conﬁgure Setting up the fax function using fax server Notes: • This feature lets you send fax messages to a fax service provider that supports e‑mail receiving. • This feature supports outgoing fax messages only. To support fax receive, make sure that you have a device‑based fax, such as analog fax, etherFAX, or Fax over IP (FoIP), conﬁgured in your printer.
Page 33 Set up, install, and conﬁgure CAUTION—POTENTIAL INJURY: To reduce the risk of ﬁre, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.
Page 34: Setting Up Fax In Countries Or Regions With Different Telephone Wall Jacks And Plugs
Set up, install, and conﬁgure Connected to different wall jacks Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to an active analog wall jack. Notes: • If you have only one telephone number on your line, then set the printer to receive faxes automatically. •...
Page 35 There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug from the telephone port of the printer if you are connecting to a serial or cascaded telephone system. Part name Part number Lexmark adapter plug 40X8519...
Page 36: Connecting To A Distinctive Ring Service
Set up, install, and conﬁgure Connecting the printer to a non‑RJ‑11 wall jack Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to the RJ‑11 adapter, and then connect the adapter to the wall jack. If you want to connect another device with a non‑RJ‑11 connector to the same wall jack, then connect it directly to the telephone adapter.
Page 37: Setting The Fax Date And Time
Set up, install, and conﬁgure Setting the fax date and time Note: Make sure that fax is conﬁgured. For more information, see the Setting up the printer to fax section. From the home screen, touch Settings > Device > Preferences > Date and Time > Conﬁgure. Conﬁgure the settings.
Page 38 Set up, install, and conﬁgure • For e‑mail service providers that are not on the list, contact your provider and ask for the settings. Click Save. Using the Settings menu in the printer From the home screen, touch Settings > E‑mail > E‑mail Setup. Conﬁgure the settings.
Page 39 Set up, install, and conﬁgure Setting Value Device UserID Your e‑mail address Device Password App password Note: To create an app password, go to the AOL Account Security page, log in to your account, and then click Generate app password. Comcast Mail Setting Value...
Page 40 Set up, install, and conﬁgure Setting Value Device Password App password Notes: • To create an app password, go to the Google Account Security page, log in to your account, and then from the “Signing in to Google” section, click App passwords.
Page 41 Set up, install, and conﬁgure NetEase Mail (mail.126.com) Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase Mail home page, click Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or POP3/SMTP service.
Page 42 Set up, install, and conﬁgure NetEase Mail (mail.yeah.net) Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase Mail home page, click Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or POP3/SMTP service.
Page 43 Set up, install, and conﬁgure QQ Mail Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the QQ Mail home page, click Settings > Account. From the POP3/IMAP/SMTP/Exchange/CardDAV/CalDAV Service section, enable either POP3/SMTP service or IMAP/SMTP service. Setting Value Primary SMTP Gateway...
Page 44: Yahoo! Mail
Set up, install, and conﬁgure Sohu Mail Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the Sohu Mail home page, click Options > Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or POP3/SMTP service.
Page 45: Loading Paper And Specialty Media
Set up, install, and conﬁgure Setting Value Reply Address Your e‑mail address SMTP Server Authentication Login / Plain Device‑Initiated E‑mail Use Device SMTP Credentials Device UserID Your e‑mail address Device Password Account password or app password Notes: • For accounts with two‑step veriﬁcation disabled, use your account password.
Page 46 Set up, install, and conﬁgure Adjust the guides to match the size of the paper that you are loading. Flex, fan, and align the paper edges before loading. Load the paper stack with the printable side facedown, and then make sure that the guides ﬁt snugly against the paper.
Page 47: Loading The Multipurpose Feeder
Set up, install, and conﬁgure Insert the tray. If necessary, set the paper size and paper type from the control panel to match the paper loaded. Loading the multipurpose feeder Open the multipurpose feeder.
Page 48: Linking Trays
Set up, install, and conﬁgure Flex, fan, and align the paper edges before loading. Load paper with the printable side faceup. Notes: • Load letterhead faceup with the header toward the rear of the printer for one‑sided printing. • Load letterhead facedown with the header toward the front of the printer for two‑sided printing. •...
Page 49: Installing And Updating Software, Drivers, And Firmware
Run the installer, and then follow the instructions on the computer screen. Installing the fax driver Go to www.lexmark.com/downloads, search for your printer model, and then download the appropriate installer package. From your computer, click Printer Properties, and then navigate to the Conﬁguration tab.
Page 50: For Macintosh Users
• To use the Macintosh print driver, select either AirPrint or Secure AirPrint. • If you want custom printing features, then select the Lexmark print driver. To install the driver, see “Installing the printer software” on page Add the printer.
Page 51: Installing Hardware Options
Set up, install, and conﬁgure Exporting or importing a conﬁguration ﬁle You can export the conﬁguration settings of your printer into a text ﬁle, and then import the ﬁle to apply the settings to other printers. Open a web browser, and then type the printer IP address in the address ﬁeld. Notes: •...
Page 52: Installing Optional Trays
Set up, install, and conﬁgure • Korean • Arabic – Mass storage • Hard disk • Licensed features – IPDS – Bar Code • Internal solutions port – RS-232C Serial Interface Card – Parallel 1284-B Interface Card – MarkNet N8230 Fiber Ethernet Note: An intelligent storage drive or a hard disk is required to activate Forms Merge and some IPDS features.
Page 53 Set up, install, and conﬁgure Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 54 Set up, install, and conﬁgure Remove the fax card. Unpack the intelligent storage drive. Warning—Potential Damage: Avoid touching the connection points along the edge of the storage drive. Locate the ISD connector.
Page 55 Set up, install, and conﬁgure Insert the ISD to its connector. Install the fax card, and then install the screws.
Page 56: Installing A Printer Hard Disk
Set up, install, and conﬁgure Close the controller board access cover, and then install the screw. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 57 Set up, install, and conﬁgure Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board components or connectors. Unpack the hard disk. Attach the hard disk to the controller board, and then install the screws. Warning—Potential Damage: Do not touch or press the center of the hard disk.
Page 58 Set up, install, and conﬁgure Attach the hard disk interface cable to the controller board.
Page 59: Installing An Internal Solutions Port
Set up, install, and conﬁgure Close the controller board access cover, and then install the screw. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 60 Set up, install, and conﬁgure Unpack the internal solutions port (ISP) kit. • RS-232C Serial Interface Card • Parallel 1284-B Interface Card • MarkNet N8230 Fiber Ethernet ISP extended cable Mounting bracket Thumbscrews Housing Remove the preinstalled interface cable from the ISP.
Page 61 Set up, install, and conﬁgure Install the ISP into its housing. Secure the ISP in place, and then attach the ISP extended cable. Using a ﬂat‑head screwdriver, remove the controller board access cover.
Page 62 Set up, install, and conﬁgure Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. Attach the ISP kit to the printer.
Page 63 Set up, install, and conﬁgure Close the ISP kit, and then install the screw. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 64 Set up, install, and conﬁgure Insert the power supply through the printer, and then connect it to the convenience stapler. Note: To avoid damaging the convenience stapler, use only the power supply that came with it.
Page 65 Set up, install, and conﬁgure...
Page 66 Set up, install, and conﬁgure Install the convenience stapler.
Page 67 Set up, install, and conﬁgure Position the power supply properly.
Page 68 Set up, install, and conﬁgure Attach the column cover. Note: Secure the power supply properly. Connect one end of the stapler power cord to the power supply, and then the other end to the electrical outlet. Connect one end of the printer power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 69: Networking
Note: For Wi‑Fi‑network‑ready printer models, a prompt for Wi‑Fi network setup appears during initial setup. Using Lexmark Mobile Assistant Depending on your mobile device, download the Lexmark Mobile Assistant application from either the Google Play store or App Store online store.
Page 70: Connecting The Printer To A Wireless Network Using Wi-Fi Protected Setup (Wps)
Set up, install, and conﬁgure Connecting the printer to a wireless network using Wi‑Fi Protected Setup (WPS) Before you begin, make sure that: • The access point (wireless router) is WPS‑certiﬁed or WPS‑compatible. For more information, see the documentation that came with your access point. •...
Page 71: Connecting Using Wi-Fi
Set up, install, and conﬁgure • Show Password on Setup Page—Shows the password on the Network Setup Page. • Auto-Accept Push Button Requests—Lets the printer accept connection requests automatically. Note: Accepting push‑button requests automatically is not secured. Notes: • By default, the Wi-Fi Direct network password is not visible on the printer display. To show the password, enable the password peek icon.
Page 72: Deactivating The Wi-Fi Network
Set up, install, and conﬁgure For Macintosh users Click the wireless icon, and then select the printer Wi‑Fi Direct name. Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct name. Type the Wi‑Fi Direct password. Note: Switch your computer back to its previous network after disconnecting from the Wi-Fi Direct network.
Page 73: Secure The Printer
Secure the printer Secure the printer Locating the security slot The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place. Erasing printer memory To erase volatile memory or buffered data in your printer, turn off the printer.
Page 74: Restoring Factory Default Settings
Secure the printer Restoring factory default settings From the home screen, touch Settings > Device > Restore Factory Defaults. Touch Restore Settings > select the settings that you want to restore > RESTORE. Start the operation. Statement of Volatility Type of memory Description Volatile memory The printer uses standard random access memory (RAM)
Page 75: Print
Notes: • Make sure that you download the Lexmark Print application from the Google Play store and enable it in the mobile device. • Make sure that the printer and the mobile device are connected to the same network.
Page 76: Printing From A Mobile Device Using Mopria Print Service
Print Printing from a mobile device using Mopria Print Service ® Mopria Print Service is a mobile printing solution for mobile devices running on Android version 5.0 or later. It allows you to print directly to any Mopria‑certiﬁed printer. Note: Make sure that you download the Mopria Print Service application from the Google Play store and enable it in the mobile device.
Page 77: Printing From A Flash Drive
Print Printing from a ﬂash drive Insert the ﬂash drive. Notes: • If you insert the ﬂash drive when an error message appears, then the printer ignores the ﬂash drive. If you insert the ﬂash drive while the printer is processing other print jobs, then Busy appears on the •...
Page 78: Supported Flash Drives And File Types
Print Supported ﬂash drives and ﬁle types Flash drives • Flash drives that support USB 2.0 or lower. • Flash drives that support a New Technology File System (NFTS) or the File Allocation Table (FAT32) ﬁle system. File types Documents Images •...
Page 79: Printing Confidential And Other Held Jobs
Print Setting Description Max Invalid PIN Set the limit for entering an invalid PIN. Note: When the limit is reached, the print jobs for that user name are deleted. Conﬁdential Job Set an individual expiration time for each held job before it is automatically deleted from Expiration the printer memory, hard disk, or intelligent storage drive.
Page 80: Printing A Font Sample List
Print Click Print. From the printer home screen, release the print job. Touch Held jobs > select your computer name > Conﬁdential > enter the PIN > select the print job > Print. Using the print driver With a document open, choose File > Print. Select a printer, and then from the drop-down menu following the Orientation menu, choose Print and Hold.
Page 81: Copy
Copy Copy Using the automatic document feeder and scanner glass Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple‑page or two-sided documents. • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge •...
Page 82: Copying On Letterhead
Copy Copying on letterhead Load an original document into the ADF tray or on the scanner glass. From the home screen, touch Copy > Copy From > select the size of the original document. Touch Copy To, and then select the paper source that contains the letterhead. If you loaded the letterhead into the multipurpose feeder, then touch Copy To >...
Page 83: Copying Multiple Pages Onto A Single Sheet
Copy Copying multiple pages onto a single sheet Load an original document into the ADF tray or on the scanner glass. From the home screen, touch Copy > Settings > Pages per Side. Enable the setting, and then select the number per side and page orientation. Copy the document.
Page 84: E-Mail
E-mail E-mail Using the automatic document feeder and scanner glass Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple‑page or two-sided documents. • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge •...
Page 85: Fax
Using the automatic document feeder and scanner glass Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple‑page or two-sided documents. • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge • Use the scanner glass for single‑page documents, before loading.
Page 86: Scheduling A Fax
For Macintosh users With a document open, choose File > Print. Select the printer that has ‑ Fax added after its name. In the To ﬁeld, enter the recipient number. If necessary, conﬁgure other fax settings. Send the fax. Scheduling a fax Note: Make sure that fax is conﬁgured.
Page 87: Printing A Fax Log
Touch Settings > Darkness > adjust the setting. Send the fax. Printing a fax log Note: Make sure that analog fax or etherFAX is conﬁgured. For more information, see the Setting up the printer to fax section. From the home screen, touch Settings > Reports > Fax. Touch Fax Job Log or Fax Call Log.
Page 88 In the Fax Forwarding menu, select Forward or Print and Forward. In the Forward to menu, select the destination type and then type the shortcut number. Apply the changes.
Page 89: Scan
Before you begin, make sure that the computer and the printer are connected to the same network. For Windows users Using Lexmark ScanBack Utility From the computer, run Lexmark ScanBack Utility, and then click Next. Note: To download the utility, go to www.lexmark.com/downloads. Click Setup, and then add the printer IP address.
Page 90: Scanning To An Ftp Server
Scan Load an original document into the automatic document feeder or on the scanner glass. From the printer home screen, touch Scan Proﬁles > Scan to Computer, and then select a scan proﬁle. Using Windows Fax and Scan Note: Make sure that the printer is added to the computer. For more information, see “Adding printers to a computer”...
Page 91: Scanning To A Network Folder
Scan Create a shortcut. Scanning to a network folder Load the document into the ADF tray or on the scanner glass. From the home screen, touch Scan Center. Note: The icon and name may have been changed. For more information, contact your administrator. Do either of the following: •...
Page 92: Scanning To A Flash Drive
Scan Scanning to a ﬂash drive Load an original document into the ADF tray or on the scanner glass. Insert the ﬂash drive. Touch Scan to USB and adjust the settings if necessary. Notes: • To save the scanned document to a folder, touch Scan to, select a folder, and then touch Scan Here. •...
Page 93: Use Printer Menus
Use printer menus Use printer menus Menu map Device • • Preferences Accessibility • • Eco‑Mode Restore Factory Defaults • • Remote Operator Panel Maintenance • • Notiﬁcations Home Screen Customization • • Power Management Update Firmware • • Anonymous Data Collection About this Printer Print •...
Page 94: Device
Use printer menus Reports • • Menu Settings Page Shortcuts • • Device • • Print Network Troubleshooting Print Quality Test Pages Cleaning the Scanner Forms Merge Forms Merge Appears only in the Embedded Web Server. Appears only when a hard disk or an intelligent storage drive is installed. Device Preferences Menu item...
Page 95 Use printer menus Menu item Description Date and Time Conﬁgure the printer date and time and network time protocol. Conﬁgure Notes: Current Date and Time • MM‑DD‑YYYY is the U.S. factory default setting. DD-MM- Manually Set Date and Time YYYY is the international factory default setting. Date Format (MM‑DD‑YYYY*) •...
Page 96 Use printer menus Menu item Description Device Sounds Conﬁgure the sound settings of the printer. Mute All Sounds (Off*) Button Feedback (On*) Volume (5*) ADF Loaded Beep (On*) Alarm Control (Single*) Cartridge Alarm (Off*) Speaker Mode (Always Off*) Ringer Volume (Off*) Screen Timeout Set the idle time in seconds before the display shows the home screen, or before the printer logs out a user account...
Page 97: Remote Operator Panel
Use printer menus Menu item Description Copy Specify the scanning behavior based on the original document. Pages per Side Off* 2 Portrait pages 4 Portrait pages 2 Landscape pages 4 Landscape pages Copy Determine the darkness of the scanned text images. Darkness 1–9 (5*) Note: An asterisk (*) next to a value indicates the factory default setting.
Page 98 Use printer menus Menu item Description Supplies Set the number of times that the alarm sounds when the toner cartridge is low. Cartridge Alarm Off* Single Continuous Supplies Conﬁgure notiﬁcation settings when the printer requires user intervention. Custom Supply Notiﬁcations Note: This menu item appears only in the Embedded Web Server.
Page 99 Use printer menus Menu item Description Error Prevention Let the printer to continue processing or printing a job automatically after clearing certain attendance conditions. Auto Continue Enabled 5–255 (5*) Error Prevention Set the printer to restart when an error occurs. Auto Reboot Auto Reboot Reboot when idle...
Page 100: Power Management
Use printer menus Menu item Description Jam Content Recovery Specify how to restart a scan job after resolving a paper jam. Scanner Jam Recovery Job level Page level* Note: An asterisk (*) next to a value indicates the factory default setting. Power Management Menu item Description...
Page 101 Anonymous Data Collection Menu item Description Anonymous Data Collection Send printer usage and performance information to Lexmark. Device Usage and Performance Note: Anonymous Data Send Time appears only when you set Information Anonymous Data Collection to Device Usage and Performance None* Information.
Page 102: Restore Factory Defaults
Use printer menus Menu item Description Speech Rate Set the Voice Guidance speech rate. Very Slow Slow Normal* Fast Faster Very Fast Rapid Very Rapid Fastest Note: An asterisk (*) next to a value indicates the factory default setting. Restore Factory Defaults Menu item Description Restore Settings...
Page 103 Use printer menus Menu item Description Tray Conﬁguration Set the printer to link the trays that have the same paper type and paper size settings. Tray Linking Automatic* Tray Conﬁguration Display a message that lets the user change the paper size and paper type settings after inserting the tray.
Page 104 Use printer menus Menu item Description Printer Emulations Set the printer to recognize and use the PPDS data stream. PPDS Emulation Off* Printer Emulations Set the printer to recognize and use the PS data stream. PS Emulation Printer Emulations Let the printer use the native or free fonts in the intelligent storage drive (ISD) for printing.
Page 105 Use printer menus Menu item Description Fax Conﬁguration Set the storage location for all faxes. Fax Storage Location Note: This menu item appears only when an ISD is installed. NAND Disk* Print Conﬁguration Set a text point-size value below which the high-frequency screens are used when printing font data.
Page 106 Enable the printer to use the orientation setting under the Copy menu when sending quick copy jobs. Honor orientation on fast path copy Off* App Conﬁguration Enable Lexmark Embedded Solutions (LES) applications. LES Applications Scanner Conﬁguration Print a Quick Test target page. Scanner Manual Registration...
Page 107: Out Of Service Erase
Use printer menus Out of Service Erase Menu item Description Out of Service Erase Show a read‑only information on when the printer memory or storage drive was last erased. Memory Last Sanitized Hard Disk Last Sanitized Note: Hard Disk Last Sanitized and ISD last erased appear only when a storage drive is installed.
Page 108: Update Firmware
Show the serial number of the printer. Export Conﬁguration File to Export the conﬁguration ﬁle to a ﬂash drive. Export Compressed Logs to Export the compressed log ﬁles to a ﬂash drive. Send Logs Send printer log information to Lexmark. Print Layout Menu item Description Sides Specify whether to print on one side or both sides of the paper.
Page 109 Use printer menus Menu item Description Collate Keep the pages of a print job stacked in sequence, particularly when printing multiple copies of the job. Off (1,1,1,2,2,2) On (1,2,1,2,1,2)* Separator Sheets Insert blank separator sheets when printing. None* Between Copies Between Jobs Between Pages Separator Sheet Source...
Page 110 Use printer menus Setup Menu item Description Printer Language Set the printer language. PCL Emulation* Note: Setting a printer language default does not prevent a software PS Emulation program from sending print jobs that use another printer language. Job Waiting Preserve print jobs requiring supplies so that jobs not requiring the missing supplies can print.
Page 111: Job Accounting
Use printer menus Menu item Description Pixel Boost Enable more pixels to print in clusters for clarity, to enhance images horizontally or vertically or to enhance fonts. Off* Fonts* Horizontally Vertically Both directions Toner Darkness Determine the lightness or darkness of text images. 1 to 10 (8*) Halftone Enhance the printed output to have smoother lines with sharper edges.
Page 112 Use printer menus Menu item Description Log Action at Near Full Specify how the printer responds when the hard disk or ISD is nearly full. None* Note: The value deﬁned in Log Near Full Level determines when this action E‑mail Current Log is triggered.
Page 113 Use printer menus PostScript Menu item Description Print PS Error Print a page that describes the PostScript® error. Off* Note: When an error occurs, processing of the job stops, the printer prints an error message, and the rest of the print job is ﬂushed. Minimum Line Width Set the minimum stroke width.
Page 114 Use printer menus Menu item Description Pitch Specify the pitch for ﬁxed or monospaced fonts. 0.08–100.00 (10.00*) Note: Pitch refers to the number of ﬁxed‑space characters in a horizontal inch of type. Orientation Specify the orientation of text and graphics on the page. Portrait* Landscape Reverse Portrait...
Page 115 Use printer menus Menu item Description Tray Renumber Restore the tray renumber values to their factory defaults. Restore Defaults Print Timeout Set the printer to end a print job after it has been idle for the speciﬁed amount of time. On* (90 seconds) Note: Print Timeout Time appears only when Print Timeout is enabled.
Page 116: Paper
Use printer menus Paper Tray Conﬁguration Menu item Description Default Source Set the paper source for all print jobs. Tray [x] (1*) Multipurpose Feeder Manual Paper Manual Envelope Paper Size/Type Specify the paper size or paper type loaded in each paper source. Tray [x] Multipurpose Feeder Manual Paper...
Page 117: Custom Scan Sizes
Use printer menus Menu item Description Portrait Height Set the portrait height of the universal paper. 3.5–19 inches (14*) 88.9–482.6 mm (356*) Feed Direction Set the printer to pick paper from the short edge or long edge direction. Short Edge* Long Edge Note: Long Edge appears only when the longest edge is shorter than the maximum width supported.
Page 118: Media Types
Use printer menus Media Types Menu item Description Plain Paper Specify the texture, weight, and orientation of the paper. Card Stock Recycled Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type [X] Copy Copy Defaults Menu item Description...
Page 119 Use printer menus Menu item Description Separator Sheets Specify whether to insert blank separator sheets when printing. None* Between Copies Between Jobs Between Pages Separator Sheet Source Specify the paper source for the separator sheet. Tray [x] (1*) Multipurpose Feeder Color Set the printer to generate color output from a scan job.
Page 120: Advanced Imaging
Use printer menus Menu item Description Header/Footer Specify the header or footer information on the scanned image. Left Header Middle Header Right Header Left Footer Middle Footer Right Footer Overlay Specify the overlay text to print on each copy. Conﬁdential Copy Draft Urgent...
Page 121 Use printer menus Menu item Description Auto Center Align the content at the center of the page. Off* Mirror Image Create a mirror image of the original document. Off* Negative Image Create a negative image of the original document. Off* Shadow Detail Adjust the shadow detail in the original document.
Page 122: Fax
Use printer menus Fax Defaults Fax Mode Menu item Description Fax Mode Select a fax mode. Fax* Fax Server Disabled Fax Setup General Fax Settings Menu item Description Fax Name Specify your fax ID. Fax Number Specify your fax number. Fax ID Set the fax ID to use during fax negotiation.
Page 123 Use printer menus Menu item Description Fax Number Masking Specify the format for masking an outgoing fax number. Off* From Left From Right Digits to Mask Specify the number of digits to mask in an outgoing fax number. 0–58 (0*) Enable Line Connected Detection Determine whether a telephone line is connected to the printer.
Page 124: Fax Send Settings
Use printer menus Menu item Description Fax Receive Encryption Enable encryption for incoming fax messages. Disabled Enabled* Required HTTPS Fax Status Show the etherFAX communication status. Note: An asterisk (*) next to a value indicates the factory default setting. Fax Send Settings Menu item Description Resolution...
Page 125 Use printer menus Menu item Description Behind a PABX Set the printer to dial a fax number without waiting to recognize the dial tone. Off* Note: Private Automated Branch Exchange (PABX) is a telephone network that allows a single access number to offer multiple lines to outside callers.
Page 126 Use printer menus Menu item Description Scan Edge to Edge Allow edge‑to‑edge scanning of the original document. Off* Sharpness Adjust the sharpness of the scanned image. 1–5 (3*) Temperature Specify whether to generate a cooler or warmer output. ‑4 to 4 (0*) Note: An asterisk (*) next to a value indicates the factory default setting.
Page 127: Fax Receive Settings
Use printer menus Menu item Description Scan Preview Show a preview of the scan on the display. Off* Note: This menu item appears only when a hard disk or an ISD is installed. Adjust ADF Skew Correct slight skew in the scanned image. Enable Color Fax Scans Enable color scans for fax.
Page 128 Use printer menus Menu item Description Separator Sheets Specify whether to insert blank separator sheets when printing. None* Before Job After Job Separator Sheet Source Specify the paper source for the separator sheet. Tray [X] (1*) Multipurpose Feeder Output Bin Specify the output bin for received faxes.
Page 129 Use printer menus Menu item Description Banned Fax List Specify the phone numbers that you want to block. Add Banned Fax Answer On Set a distinctive ring pattern for incoming fax. All Rings* Single Ring Only Double Ring Only Triple Ring Only Single or Double Rings Only Single or Triple Rings Only Double or Triple Rings Only...
Page 130: Fax Cover Page
Use printer menus Fax Cover Page Menu item Description Fax Cover Page Conﬁgure the settings for the fax cover page. Off by Default* On by Default Never Use Always Use Include To ﬁeld Off* Include From ﬁeld Off* From Include Message Field Off* Message: Include Logo...
Page 131: Speaker Settings
Use printer menus Menu item Description Receive Error Log Print a log for fax‑receive failures. Print Never* Print on Error Auto Print Logs Print all fax activity. Log Paper Source Specify the paper source for printing logs. Tray [x] (1*) Multipurpose Feeder Logs Display Identify the sender by remote fax name or fax number.
Page 132: Voip Settings
Use printer menus VoIP Settings Menu item Description VoIP Protocol Set the Voice over Internet Protocol (VoIP) protocol. SIP* H.323 STUN Server Specify the STUN server to traverse a ﬁrewall. Force Fax Mode Switch VoIP gateway from analog to T.38 at the beginning of a fax call.
Page 133 Use printer menus Menu item Description Realm Specify a realm name for SIP. Note: If the Realm setting is not set, the setting uses the name of the Contact instead. SIP Registration Status Show the status of the SIP Registration. Note: An asterisk (*) next to a value indicates the factory default setting.
Page 134: Fax Server Setup
Use printer menus Fax Server Setup General Fax Settings Menu item Description To Format Specify a fax recipient. Note: If you want to use the fax number, then type the number sign (#) before a number. Reply Address Specify a reply address for sending fax. Subject Specify the fax subject and message.
Page 135 Use printer menus Menu item Description SMTP Server Authentication Set the authentication type for the SMTP server. No authentication required* Login / Plain NTLM CRAM‑MD5 Digest‑MD5 Kerberos 5 Device‑Initiated E‑mail Specify whether credentials are required for device‑initiated email. None* Use Device SMTP Credentials User‑Initiated E‑mail Specify whether credentials are required for user‑initiated email.
Page 136: Fax Server Scan Settings
Use printer menus Fax Server Scan Settings Menu item Description Image Format Specify the ﬁle format for the scanned image. TIFF (.tif) Note: TXT (.txt), RTF (.rtf), DOCX (.docx), XLSX (.xlsx), and CSV (.csv) appear PDF (.pdf)* only if you have purchased and installed an OCR solution. XPS (.xps) TXT (.txt) RTF (.rtf)
Page 137: E-Mail
Use printer menus Menu item Description Original Size Set the paper size of the original document. [List of paper sizes] Notes: • Mixed Sizes is the U.S. factory default setting. A4 is the international factory default setting. • This setting may vary depending on your printer model. Use Multi‑Page TIFF Choose between single‑...
Page 138: E-Mail Defaults
Use printer menus Menu item Description SMTP Server Authentication Set the authentication type for the SMTP server. No authentication required* Login / Plain NTLM CRAM‑MD5 Digest‑MD5 Kerberos 5 Device‑Initiated E‑mail Specify whether credentials are required for device‑initiated e‑mail. None* Use Device SMTP Credentials User‑Initiated E‑mail Specify whether credentials are required for user‑initiated e‑mail.
Page 139 Use printer menus Menu item Description Format Specify the ﬁle format of the scanned document. JPEG (.jpg) Note: TXT (.txt), RTF (.rtf), DOCX (.docx), XLSX (.xlsx), and CSV (.csv) appear PDF (.pdf)* only if you have purchased and installed an OCR solution. TIFF (.tif) XPS (.xps) TXT (.txt)
Page 140: Advanced Imaging
Use printer menus Menu item Description Resolution Set the resolution of the scanned image. 75 dpi 150 dpi* 200 dpi 300 dpi 400 dpi 600 dpi Darkness Adjust the darkness of the scanned image. 1–9 (5*) Orientation Specify the orientation of the original document. Portrait* Landscape Original Size...
Page 141 Use printer menus Menu item Description Contrast Specify the contrast for the scanned image. Best for content* 0–5 Background Removal Remove the background color or image noise from the original document. Background Detection (Content‑based*) Level (0*) Notes: • Content-based removes the background color from the original document.
Page 142 Use printer menus Menu item Description Send Me a Copy Send a copy of the e‑mail to yourself. Never appears* On by Default Off by Default Always On Allow self e‑mails only Set the printer to send e‑mails to yourself only. Off* Use cc:/bcc: Enable carbon copy and blind carbon copy in e‑mail.
Page 143: Web Link Setup
Use printer menus Menu item Description Scan Preview Show a scan preview of the original document. Off* Note: This menu item appears only when a hard disk or an ISD is installed. Allow Save as Shortcut Save an e‑mail address as a shortcut. E‑mail Images Sent As Specify how to send the images that are included in the e‑mail.
Page 144: Ftp
Use printer menus FTP Defaults Menu item Description Format Specify the ﬁle format for the scanned image. JPEG (.jpg) Note: TXT (.txt), RTF (.rtf), DOCX (.docx), XLSX (.xlsx), and CSV (.csv) appear PDF (.pdf)* only if you have purchased and installed an OCR solution. TIFF (.tif) XPS (.xps) TXT (.txt)
Page 145 Use printer menus Menu item Description Color Set the printer to capture ﬁle content in color or in mono. Black and White Gray Color* Auto Resolution Set the resolution of the scanned image. 75 dpi 150 dpi* 200 dpi 300 dpi 400 dpi 600 dpi Darkness...
Page 146 Use printer menus Menu item Description Auto Color Detect Conﬁgure the auto color detection setting. Color Sensitivity (5*) Area Sensitivity (5*) FTP Bit Depth (1 bit*) Minimum Scan Resolution (300 dpi*) JPEG Quality Set the JPEG quality of the scanned image. Best for content* 5–95 Contrast...
Page 147 Use printer menus Admin Controls Menu item Description Text Default Set the quality of text on the scanned image. 5–95 (75*) Text/Photo Default Set the quality of text and photo on the scanned image. 5–95 (75*) Photo Default Set the quality of photo on the scanned image. 5–95 (50*) Use Multi‑Page TIFF Enable scanning of multiple TIFF images in one TIFF ﬁle.
Page 148: Usb Drive
Use printer menus USB Drive Flash Drive Scan Menu item Description Format Specify the ﬁle format for the scanned image. JPEG (.jpg) Note: TXT (.txt), RTF (.rtf), DOCX (.docx), XLSX (.xlsx), and CSV (.csv) appear PDF (.pdf)* only if you have purchased and installed an OCR solution. TIFF (.tif) XPS (.xps) TXT (.txt)
Page 149 Use printer menus Menu item Description Color Set the printer to capture ﬁle content in color or in mono. Black and White Gray Color* Auto Resolution Set the resolution of the scanned image. 75 dpi 150 dpi* 200 dpi 300 dpi 400 dpi 600 dpi Darkness...
Page 150 Use printer menus Menu item Description Auto Color Detect Conﬁgure the auto color detection setting. Color Sensitivity (5*) Area Sensitivity (5*) Scan Bit Depth (1 bit*) Minimum Scan Resolution (300 dpi*) JPEG Quality Set the JPEG quality of the scanned image. Best for content* 5–95 Contrast...
Page 151: Flash Drive Print
Use printer menus Admin Controls Menu item Description Text Default Set the quality of text on the scanned image. 5–95 (75*) Text/Photo Default Set the quality of text and photo on the scanned image. 5–95 (75*) Photo Default Set the quality of a photo on the scanned image. 5–95 (50*) Use Multi‑Page TIFF Enable scanning of multiple TIFF images in one TIFF ﬁle.
Page 152 Use printer menus Menu item Description Sides Specify whether to print on one side or both sides of the paper. 1‑Sided* 2‑Sided Flip Style Determine which side of the paper is bound when performing two‑sided printing. Long Edge* Short Edge Pages per Side Print multiple page images on one side of a sheet of paper.
Page 153: Network/Ports
Note: An asterisk (*) next to a value indicates the factory default setting. Wireless Note: This menu is available only in printers connected to a Wi‑Fi network or printers that have a wireless network adapter. Menu item Description Setup Using Mobile App Conﬁgure the Wi‑Fi connection using Lexmark Mobile Assistant.
Page 154 Use printer menus Menu item Description Setup On Printer Panel Conﬁgure the Wi‑Fi connection using the control panel. Choose Network Note: This menu item appears as Wireless Connection Setup in the Add Wi‑Fi Network Embedded Web Server. Network Name Network Mode Infrastructure Wireless Security Mode Disabled*...
Page 155 Use printer menus Menu item Description IPv4 Enable and conﬁgure IPv4 settings in the printer. Enable DHCP Set Static IP Address IP Address Netmask Gateway IPv6 Enable and conﬁgure IPv6 settings in the printer. Enable IPv6 Enable DHCPv6 Off* Stateless Address Autoconﬁguration DNS Server Address Manually Assigned IPv6 Address Manually Assigned IPv6 Router...
Page 156 Use printer menus Menu item Description Mac Binary PS Set the printer to process Macintosh binary PostScript print jobs. Auto* Notes: • On processes raw binary PostScript print jobs. • Off ﬁlters print jobs using the standard protocol. Wi‑Fi Direct Note: This menu is available only in printers connected to a Wi‑Fi network or printers that have a wireless network adapter.
Page 157: Mobile Services Management
Use printer menus Menu item Description Enable iBeacon Enable the iBeacon feature. Off* Bonjour Name Identify printer designation and location. Organization Name Organizational Unit Printer Location Printer's Latitude Printer's Longitude Printer's Altitude More Options Note: An asterisk (*) next to a value indicates the factory default setting. Mobile Services Management Menu item Description...
Page 158 Use printer menus Menu item Description IPv4 Conﬁgure the IPv4 settings. Enable DHCP (On*) Set Static IP Address IPv6 Conﬁgure the IPv6 settings. Enable IPv6 (On*) Enable DHCPv6 (Off*) Stateless Address Autoconﬁguration (On*) DNS Server Address Manually Assigned IPv6 Address Manually Assigned IPv6 Router Address Preﬁx (64*) All IPv6 Addresses...
Page 159 Use printer menus TCP/IP Note: This menu appears only in network printers or printers attached to print servers. Menu item Description Set Hostname Set the current TCP/IP host name. Domain Name Set the domain name. Allow DHCP/BOOTP to update Allow the DHCP and BOOTP clients to update the NTP settings of the printer. NTP server Zero Conﬁguration Name Specify a service name for the zero conﬁguration network.
Page 160 Use printer menus Menu item Description Restricted Server List Options Specify the access option for IP addresses that are not in the list. Block All Ports* Block Printing Only Block Printing and HTTP Only Specify a maximum transmission unit (MTU) parameter for the TCP connections. 256–1500 Ethernet (1500*) Raw Print Port Specify a raw port number for printers connected on a network.
Page 161 Use printer menus Menu item Description SNMP Version 3 Conﬁgure SNMP version 3 to install and update the printer security. Enabled Context Name Set Read/Write Credentials User Name Authentication Password Privacy Password Set Read‑only Credentials User Name Authentication Password Privacy Password Authentication Hash SHA1* Minimum Authentication Level...
Page 162 Use printer menus Menu item Description Proposed Encryption Method Set the encryption method. 3DES Note: This menu item appears only when Base Conﬁguration is set AES* to Compatibility. Proposed Authentication Method Set the authentication method. SHA1 Note: This menu item appears only when Base Conﬁguration is set SHA256* to Compatibility.
Page 163: Lpd Configuration
Use printer menus Menu item Description 802.1x Authentication Conﬁgure the settings for authenticating the 802.1x connection. Device Login Name Device Login Password Validate Serve Certiﬁcate (On*) Enable Event Logging (Off*) 802.1x Device Certiﬁcate Authentication Mechanisms Conﬁgure the allowed authentication mechanisms for the 802.1x EAP ‑...
Page 164 Use printer menus HTTP/FTP Settings Menu item Description Proxy Conﬁgure the HTTP and FTP server settings. HTPP Proxy IP Address HTTP Default IP Port FTP Proxy IP Address FTP Default IP Port Authentication User Name Password Local Domains Other Settings Access the Embedded Web Server to monitor and manage the printer.
Page 165: Restrict External Network Access
Use printer menus Menu item Description PCL SmartSwitch Set the printer to switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language. Note: When this setting is disabled, the printer does not examine incoming data and uses the default printer language speciﬁed in the Setup menu.
Page 166: Security
Use printer menus Security Login Methods Manage Permissions Menu item Description Function Access Control access to the printer functions. Access Address Book in Apps Modify Address Book Manage Shortcuts Create Proﬁles Manage Bookmarks Flash Drive Print Flash Drive Scan Copy Function Color Dropout E‑mail Function Fax Function...
Page 167: Local Accounts
Use printer menus Menu item Description Device Management Control access to the printer management options. Remote Management Firmware Updates Apps Conﬁguration Operator Panel Lock Embedded Web Server Access Import / Export All Settings Out of Service Erase Cloud Services Enrollment Apps Control access to printer applications.
Page 168: Schedule Usb Devices
Use printer menus Schedule USB Devices Menu item Description Schedules Schedule access to the front USB port. Add New Schedule Security Audit Log Menu item Description Enable Audit Record the events in the secure audit log and remote syslog. Off* Enable Remote Syslog Send audit logs to a remote server.
Page 169 Use printer menus Menu item Description Remote Syslog Facility Specify a facility code that the printer uses when sending log events to a remote 0 ‑ Kernel Messages server. 1 ‑ User‑Level Messages 2 ‑ Mail System 3 ‑ System Daemons 4 ‑...
Page 170 Use printer menus Menu item Description E‑mail Log Cleared Alert Send e‑mail notiﬁcation to the administrator when a log entry is deleted. Off* E‑mail Log Wrapped Alert Send e‑mail notiﬁcation to the administrator when the log becomes full and begins to overwrite the oldest entries. Off* Log Full Behavior Resolve log storage issues when the log ﬁlls its allotted memory.
Page 171: Login Restrictions
Use printer menus Login Restrictions Menu item Description Login failures Specify the number of failed login attempts before the user gets locked out. 1–10 (3*) Failure time frame Specify the time frame between failed login attempts before the user gets locked out. 1–60 minutes (5*) Lockout time Specify the lockout duration.
Page 172: Disk Encryption
Use printer menus Menu item Description Require All Jobs to be Held Set the printer to hold all print jobs. Off* Keep duplicate documents Set the printer to keep all documents with the same ﬁle name. Off* Note: An asterisk (*) next to a value indicates the factory default setting. Disk Encryption Note: This menu item appears only when a hard disk or an intelligent storage drive is installed.
Page 173: Cloud Services
Note: An asterisk (*) next to a value indicates the factory default setting. Cloud Services Cloud Services Enrollment Menu item Description View More Information View additional information on the usage of Lexmark Cloud Services. Enable communication with Lexmark Cloud Enable the printer to communicate with Lexmark Cloud Services. Services Off*...
Page 174: Reports
Use printer menus Reports Menu Settings Page Menu item Description Menu Settings Page Print a report that contains the printer menus. Device Menu item Description Device Information Print a report that contains information about the printer. Device Statistics Print a report about printer usage and supply status. Proﬁles List Print a list of proﬁles that are stored in the printer.
Page 175: Troubleshooting
Use printer menus Note: This menu appears only if Fax is conﬁgured, and Enable Job Log and Enable Call Log are set to On. Menu item Description Fax Job Log Print a report about the last 200 completed fax jobs. Fax Call Log Print a report about the last 100 attempted, received, and blocked calls.
Page 176: Printing The Menu Settings Page
Use printer menus Menu item Description Print Port and Filter Settings Specify the network ﬁlter for all data sent to the printer. Network Filter Disabled* NULL OFIS OFIS+NULL OFIS+AS400 AS400 ZPLF Print Port and Filter Settings Enable Forms Merge to process all data that are sent to the USB port. USB Port Print Port and Filter Settings Specify the USB ﬁlter for all data sent to the printer.
Page 177: Maintain The Printer
Maintain the printer Maintain the printer Checking the status of parts and supplies From the home screen, touch Status/Supplies. Select the parts or supplies that you want to check. Note: You can also access this setting by touching the top section of the home screen. Conﬁguring supply notiﬁcations Open a web browser, and then type the printer IP address in the address ﬁeld.
Page 178: Viewing Reports
Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. It can also affect warranty coverage.
Page 179: Ordering An Imaging Unit
Maintain the printer Lexmark MX532 Return Program toner cartridges Item United States European Rest of Asia Latin America Rest of Europe, and Canada Economic Area, Paciﬁc Middle East, and Iceland, Africa Liechtenstein, and Norway Return Program 66S1000 66S2000 66S3000 66S4000...
Page 180: Replacing Parts And Supplies
Maintain the printer Item Part Number Regular imaging unit 66S0ZA0 Replacing parts and supplies Replacing the toner cartridge Open door A. Remove the used toner cartridge. Unpack the new toner cartridge.
Page 181 Maintain the printer Shake the toner cartridge to redistribute the toner. Insert the new toner cartridge. Close door A.
Page 182: Replacing The Imaging Unit
Maintain the printer Replacing the imaging unit Open door A. Remove the toner cartridge.
Page 183 Maintain the printer Remove the used imaging unit. Unpack the new imaging unit. Shake the imaging unit to redistribute the toner. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum.
Page 184 Maintain the printer Insert the new imaging unit. Insert the toner cartridge. Close door A.
Page 185 Maintain the printer Replacing the staple reﬁll Open the convenience stapler access door. Remove the staple cartridge. Remove the empty staple reﬁll.
Page 186 Maintain the printer Insert the new staple reﬁll until it clicks into place. Insert the staple cartridge, and then close the convenience stapler access door. Note: Check the LED indicator status. The convenience stapler is ready to use when the blue light comes Replacing the convenience stapler power supply Turn off the printer.
Page 187 Maintain the printer Remove the column cover and power supply cable.
Page 188 Maintain the printer Remove the convenience stapler. Remove the used power supply. Unpack the new power supply.
Page 189 Maintain the printer Insert the new power supply through the printer, and then connect it to the convenience stapler.
Page 190 Maintain the printer Install the convenience stapler.
Page 191 Maintain the printer Position the power supply properly.
Page 192 Maintain the printer Attach the column cover. Note: Secure the power supply properly. Connect one end of the stapler power cord to the power supply, and then the other end to the electrical outlet. Connect one end of the printer power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 193 Maintain the printer Replacing MarkNet N8450 Wireless Print Server CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 194 Maintain the printer Remove the wireless print server cover. Remove the fax card.
Page 195 Maintain the printer Remove the used wireless print server. Unpack the new wireless print server. Insert the new wireless print server until it clicks into place.
Page 196 Maintain the printer Insert the fax card, and then install the screws. Attach the wireless print server cover, and then install the screw.
Page 197: Replacing The Pick Tires
Maintain the printer Close the controller board access cover, and then install the screw. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 198 Maintain the printer Remove the tray. Remove the used pick tires. Unpack the new pick tires.
Page 199 Maintain the printer Insert the new pick tires. Insert the tray. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 200 Maintain the printer Remove the used scanner glass pad. Unpack the new scanner glass pad. Align the new scanner glass pad to the scanner glass.
Page 201 Maintain the printer Close the scanner cover to attach the new scanner glass pad. Open the scanner cover. Apply pressure to the scanner glass pad to secure it. Close the scanner cover.
Page 202 Maintain the printer Replacing the ADF rollers Open door C. Remove the used ADF pick roller.
Page 203 Maintain the printer Remove the used ADF separator roller. Unpack the new ADF pick roller and ADF separator roller.
Page 204 Maintain the printer Insert the new ADF separator roller until it clicks into place.
Page 205 Maintain the printer Insert the new ADF pick roller until it clicks into place. Close door C.
Page 206: Cleaning Printer Parts
Maintain the printer Resetting the supply usage counters From the home screen, touch Settings > Device > Maintenance > Conﬁguration Menu > Supply Usage And Counters. Select the counter that you want to reset. Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and remanufactured.
Page 207: Cleaning The Scanner
Maintain the printer Notes: • Do not use household cleaners or detergents, as they may damage the touch screen. • Make sure that the touch screen is dry after cleaning. Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 208 Maintain the printer • Scanner glass pad • ADF glass • Scanner glass Close the scanner cover. Open door C.
Page 209 Maintain the printer Using a damp, soft, lint-free cloth, wipe the following areas: • ADF glass pad in door C • ADF glass in door C Close door C.
Page 210: Cleaning The Adf Rollers
Maintain the printer Cleaning the ADF rollers Open door C. Remove the ADF pick roller.
Page 211 Maintain the printer Remove the ADF separator roller. Apply isopropyl alcohol to a soft, lint-free cloth, and then wipe the ADF pick roller and ADF separator roller.
Page 212 Maintain the printer Insert the ADF separator roller until it clicks into place.
Page 213 Maintain the printer Insert the ADF pick roller until it clicks into place. Close door C.
Page 214: Saving Energy And Paper
Maintain the printer Saving energy and paper Conﬁguring the power save mode settings Sleep mode From the home screen, touch Settings > Device > Power Management > Timeouts > Sleep Mode. Specify the amount of time that the printer stays idle before it enters Sleep Mode. Hibernate mode From the home screen, touch Settings >...
Page 215: Shipping The Printer
• Make sure that there is adequate clearance around the printer. Note: Damage to the printer caused by improper moving is not covered by the printer warranty. Shipping the printer For shipping instructions, go to https://support.lexmark.com or contact customer support.
Page 216: Troubleshoot A Problem
Troubleshoot a problem Troubleshoot a problem Print quality problems Find the image that resembles the print quality problem you are having, and then click the link below it to read problem-solving steps. “Blank or white pages” on “Dark print” on page 224 “Fine lines are not printed “Folded or wrinkled paper”...
Page 217: Printer Error Codes
Troubleshoot a problem “Solid black pages” on “Text or images cut off” on “Toner easily rubs off” on “Vertical dark bands” on page 235 page 236 page 237 page 240 “Vertical dark lines or “Vertical dark streaks with “Vertical light bands” on “Vertical white lines”...
Page 218 Troubleshoot a problem Error codes Error message Solution Change <source/> to <type/> 12.11, 12.21, 12.31, 12.41 Open the indicated tray, remove <size/>. paper, and then load the correct paper type and size. For more Change <source/> to <type/> 12.12, 12.22, 12.32, 12.42 information, see “Loading trays”...
Page 219 “Replacing the toner cartridge” on page 180. 32.60z Replace unsupported imaging unit. “Replacing the imaging unit” on page 182. 33.40 Non-Lexmark cartridge, see User's “Non‑Lexmark supply” on Guide. page 266. 33.60 Non-Lexmark imaging unit, see User's Guide. 37.1 Insufficient memory to collate job.
Page 220 Troubleshoot a problem Error codes Error message Solution 39.1 Complex page, some data may not Try one or more of the following: have printed. • Touch Continue to clear the message and continue printing. • Cancel the current print job. •...
Page 221: Incompatible Tray [X]
Troubleshoot a problem Error codes Error message Solution Incompatible tray [x]. Turn off the printer, and then unplug the power cord from the electrical outlet. Remove the indicated tray. Connect the power cord to the electrical outlet, and then turn on the printer.
Page 222 Troubleshoot a problem Error codes Error message Solution 71.12 Memory full, cannot print faxes. Touch Print All to print as many of the faxes as have been saved. 71.13 Memory full. Cannot send faxes. Try one or more of the following: •...
Page 223: Printing Problems
Troubleshoot a problem Error codes Error message Solution Paper jam, [jam header]. 200.03 “Paper jam in the multipurpose [xxx.yy] feeder” on page 260. Paper jam, [jam header]. 200.04, 200.05, 200.14, 200.24, “Paper jam in door B” on [xxx.yy] 200.25, 200.34, 200.35, 200.44, page 257.
Page 224: Dark Print
Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Is the printer printing blank or white pages? Step 2 Go to step 3.
Page 225 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Is the print dark? Step 2 Go to step 3.
Page 226: Fine Lines Are Not Printed Correctly
Troubleshoot a problem Action Step 6 Go to step 7. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. Print the document.
Page 227: Folded Or Wrinkled Paper
Action Step 1 The problem is Go to step 2. solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Are ﬁne lines printed correctly?
Page 228: Gray Background
Troubleshoot a problem Action Step 2 Go to step 3. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. Print the document.
Page 229 Action Step 2 Go to step 3. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Does gray background appear on prints? Step 3 Go to step 4.
Page 230: Incorrect Margins
Troubleshoot a problem Incorrect margins Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Step 1 The problem is Go to step 2. solved. Adjust the paper guides in the tray to the correct position for the paper loaded.
Page 231 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Is the print light? Step 2 Go to step 3.
Page 232: Mottled Print And Dots
Troubleshoot a problem Action Step 5 Go to step 6. The problem is solved. Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light. Extended exposure to light can cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum.
Page 233: Paper Curl
Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Is the print mottled? Step 2 Go to step 4.
Page 234 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Is the paper curled? Step 2 Go to step 3.
Page 235: Print Crooked Or Skewed
Troubleshoot a problem Print crooked or skewed Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Step 1 Go to step 2. The problem is solved.
Page 236: Text Or Images Cut Off
Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If ther cartridge is not supported, then install a supported one. Print the document. Is the printer printing solid black pages? Step 2 Go to step 3.
Page 237: Toner Easily Rubs Off
Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Are text or images cut off? Step 2 Go to step 3.
Page 238: Horizontal Light Bands
Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Does toner easily rub off?
Page 239: Vertical Light Bands
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Contact customer The problem is Check if the printer is using a genuine and supported Lexmark support. solved. toner cartridge. Note: If the cartridge is not supported, then install a supported one.
Page 240: Vertical White Lines
Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Do vertical white lines appear on prints?
Page 241 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Do vertical dark bands appear on prints? Step 2 Go to step 3.
Page 242: Vertical Dark Lines Or Streaks
Do vertical dark lines or streaks appear on prints? Step 3 Go to step 4. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document.
Page 243: Vertical Dark Streaks With Print Missing
Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Do vertical dark streaks with missing images appear on prints?
Page 244: Repeating Defects
Troubleshoot a problem Action Step 2 Contact customer The problem is support. solved. Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum under the imaging unit.
Page 245: Print Jobs Do Not Print
Troubleshoot a problem Print jobs do not print Action Step 1 The problem is Go to step 2. solved. From the document you are trying to print, open the Print dialog, and then check if you have selected the correct printer. Print the document.
Page 246: Confidential And Other Held Documents Do Not Print
Troubleshoot a problem Conﬁdential and other held documents do not print Action Step 1 The problem is Go to step 2. solved. From the control panel, check if the documents appear in the Held Jobs list. Note: If the documents are not listed, then print the documents using the Print and Hold options.
Page 247: Job Prints From The Wrong Tray Or On The Wrong Paper
Troubleshoot a problem Job prints from the wrong tray or on the wrong paper Action Step 1 Go to step 2. Load the correct paper size and paper Check if you are printing on the correct paper. type. Print the document. Is the document printed on the correct paper? Step 2 The problem is...
Page 248 Troubleshoot a problem Action Step 3 Go to step 4. The problem is solved. Depending on your operating system, specify the print resolution from the Printing Preferences or Print dialog. Set the resolution to 600 dpi. Print the document. Is the printer printing slow? Step 4 Go to step 5.
Page 249: The Printer Is Not Responding
Troubleshoot a problem Action Step 8 Contact customer The problem is support. solved. Make sure that the printer is not overheating. Notes: • Allow the printer to cool down after a long print job. • Observe the recommended ambient temperature for the printer.
Page 250: Unable To Read Flash Drive
Troubleshoot a problem Action Step 6 The problem is Go to step 7. solved. Turn off the printer, install the hardware options, and then turn on the printer. For more information, see the documentation that came with the option. Is the printer responding? Step 7 The problem is Go to step 8.
Page 251: Enabling The Usb Port
Troubleshoot a problem Action Step 5 Go to step 7. Go to step 6. Check if the ﬂash drive is supported. For more information, see “Supported ﬂash drives and ﬁle types” on page Is the ﬂash drive supported? Step 6 The problem is Go to step 7.
Page 252: Identifying Jam Locations
Troubleshoot a problem • Do not slide paper into the tray. Load paper as shown in the illustration. • Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes. • Push the tray ﬁrmly into the printer after loading paper. Use recommended paper •...
Page 253 Troubleshoot a problem Jam locations Automatic document feeder Multipurpose feeder Trays Door A Duplex unit Door B...
Page 254: Paper Jam In Door A
Troubleshoot a problem Paper jam in door A Open door A. Remove the toner cartridge.
Page 255 Troubleshoot a problem Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs.
Page 256 Troubleshoot a problem Insert the imaging unit. Note: Use the arrows inside the printer as guides. Insert the toner cartridge. Note: Use the arrows inside the printer as guides.
Page 257: Paper Jam In Door B
Troubleshoot a problem Close door A. Paper jam in door B Open door B. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Remove the jammed paper.
Page 258: Paper Jam In The Duplex Unit
Troubleshoot a problem Close door B. Paper jam in the duplex unit Remove the tray. Push the duplex unit latch to open the duplex unit.
Page 259: Paper Jam In Trays
Troubleshoot a problem Remove the jammed paper. Note: Make sure that all paper fragments are removed. Insert the tray. Paper jam in trays Remove the tray. Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer. Remove the jammed paper.
Page 260: Paper Jam In The Multipurpose Feeder
Troubleshoot a problem Paper jam in the multipurpose feeder Remove paper from the multipurpose feeder. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Reload paper, and then adjust the paper guide. Paper jam in the automatic document feeder Paper jam under the ADF top cover Remove all original documents from the ADF tray.
Page 261 Troubleshoot a problem Note: Make sure that all paper fragments are removed. Close door C. Paper jam under the ADF output bin Remove all original documents from the ADF tray. Lift the ADF tray, and then remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 262: Network Connection Problems
Troubleshoot a problem Network connection problems Cannot open Embedded Web Server Action Step 1 The problem is Go to step 2. solved. Check if the printer is on. Access the printer Embedded Web Server (EWS). Can you open the EWS? Step 2 The problem is Go to step 3.
Page 263 Troubleshoot a problem Action Step 6 The problem is Contact customer solved. support. Check if the web proxy servers are disabled. Note: If the servers are disabled, then contact your administrator. Access the EWS. Can you open the EWS? Cannot connect the printer to the Wi‑Fi network Action Step 1 The problem is...
Page 264: Hardware Options Problems
Troubleshoot a problem Hardware options problems Cannot detect internal option Action Step 1 The problem is Go to step 2. solved. Turn off the printer, wait for about 10 seconds, and then turn on the printer. Does the printer detect the internal option? Step 2 Go to step 4.
Page 265: Not Enough Free Space In Flash Memory For Resources
Troubleshoot a problem • Cancel the current print job. Not enough free space in ﬂash memory for resources Try one or more of the following: • Touch Continue to clear the message and continue printing. • Delete fonts, macros, and other data stored in the ﬂash memory. •...
Page 266: Non-Lexmark Supply
The printer has detected a non‑Lexmark supply or part installed in the printer. Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third- party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.
Page 267: Collated Printing Does Not Work
Troubleshoot a problem Action Step 2 Contact customer The problem is support. solved. Make sure that paper type is set to Envelope. From the home screen, touch Settings > Paper > Tray Conﬁguration > Paper Size/Type. Send the print job. Does the envelope seal when printing? Collated printing does not work Action...
Page 268: Paper Frequently Jams
Troubleshoot a problem Action Step 2 The problem is Go to step 3. solved. From the home screen, touch Settings > Paper > Tray Conﬁguration > Paper Size/Type. Set the paper size and paper type to match the paper loaded in the linked trays.
Page 269: Jammed Pages Are Not Reprinted
Troubleshoot a problem Action Step 3 Contact customer The problem is support. solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. Print the document.
Page 270: Faxing Problems
Troubleshoot a problem Cannot send e‑mails Action Step 1 The problem is Go to step 2. solved. Make sure that the e‑mail SMTP settings are conﬁgured correctly. For more information, see “Conﬁguring the e‑mail SMTP settings” on page Can you send an e‑mail? Step 2 The problem is Go to step 3.
Page 271 Troubleshoot a problem Cannot send or receive faxes using analog fax Action Step 1 The problem is Go to step 2. solved. Resolve any error messages that appear on the display. Can you send or receive a fax? Step 2 The problem is Go to step 3.
Page 272 Troubleshoot a problem Action Step 5 The problem is Go to step 6. solved. Check if the printer is connected to an analog phone service or to the correct digital connector. • If you are using an Integrated Services for Digital Network (ISDN) telephone service, then connect to an analog telephone port of an ISDN terminal adapter.
Page 273 Troubleshoot a problem Can receive but not send faxes using analog fax Action Step 1 The problem is Go to step 2. solved. Load an original document properly into the ADF tray or on the scanner glass. Can you send faxes? Step 2 The problem is Contact...
Page 274 The problem is Go to solved. https://www.etherfa Make sure that etherFAX is set up correctly. For more information, x.net/lexmark. “Setting up the fax function using etherFAX” on page Can you set up etherFAX? Cannot send or receive faxes using etherFAX Action...
Page 275: Poor Fax Print Quality
Troubleshoot a problem Poor fax print quality Action Step 1 The problem is Go to step 2. solved. Make sure that there are no print quality defects. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Correct any print quality defects.
Page 276: Scanning Problems
Troubleshoot a problem Action Step 2 The problem is Contact customer solved. support. From the document that you are trying to fax, open the Print dialog. Select the printer, and then click Properties, Preferences, Options, or Setup. Click Fax, and then clear the Always display settings prior to faxing setting.
Page 277 Troubleshoot a problem Action Step 5 The problem is Contact customer solved. support. Make sure that the printer and the computer are connected to the same network. Scan the document. Can you scan the document to a computer? Cannot scan to a network folder Action Step 1 The problem is...
Page 278: Partial Copies Of Document Or Photo
Troubleshoot a problem Action Step 4 The problem is Go to step 5. solved. Update the network folder shortcut. Open a web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 279: Poor Copy Quality
Troubleshoot a problem Action Step 2 The problem is Contact customer solved. support. Match the paper size setting and the paper loaded in the tray. Copy the document or photo. Is the document or photo copied correctly? Poor copy quality Action Step 1 The problem is...
Page 280: Scan Job Was Not Successful
Troubleshoot a problem Action Contact customer The problem is Open the scanner cover. support. solved. Using a damp, soft, lint‑free cloth, wipe the ADF glass and the ADF glass pad. Close the scanner cover. Scan the document. Do vertical streaks appear on scanned documents? Jagged image or text when scanning from the ADF Action Contact...
Page 281: Scanner Does Not Close
Troubleshoot a problem Action Step 2 The problem is Go to step 3. solved. Check the ﬁle that you want to scan. Make sure that the ﬁle name is not already used in the destination folder. Make sure that the document or photo you want to scan is not open in another application.
Page 282: Scanner Does Not Respond
Troubleshoot a problem Scanner does not respond Action Step 1 The problem is Go to step 2. solved. Check if the power cord is connected properly to the printer and the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 283: Contacting Customer Support
• Printer model type and serial number Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals, support documentation, drivers, and other downloads. Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries...
Page 284: Recycle And Dispose
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles the box.
Page 285: Notices
For Lexmark technical support, go to http://support.lexmark.com. For information on Lexmark's privacy policy governing the use of this product, go to www.lexmark.com/privacy. For information on supplies and downloads, go to www.lexmark.com.
Page 286: Licensing Notices
Trademarks Lexmark, the Lexmark logo, and MarkNet are trademarks or registered trademarks of Lexmark International, Inc. in the United States and/or other countries.
Page 287: Waste From Electrical And Electronic Equipment (Weee) Directive
The WEEE logo signiﬁes speciﬁc recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
Page 288: Product Disposal
Returning Lexmark cartridges for reuse or recycling The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling.
Page 289: Energy Star
Notices ENERGY STAR ® Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certiﬁed to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as of the date of manufacture. Temperature information Operating temperature and relative humidity 10 to 32.2°C (50 to 90°F) and 15 to 80% RH...
Page 290: Product Power Consumption
Note: Some modes may not apply to your product. Mode Description Power consumption (Watts) Printing The product is generating hard‑copy output from electronic One-sided: 649 (MX532adwe); 662 inputs. (MX632adwe, XM3350) Two-sided: 396 (MX532adwe); 406 (MX632adwe, XM3350) Copy The product is generating hard‑copy output from hard‑copy original documents.
Page 291: Regulatory Notices For Telecommunication Terminal Equipment
เครื ่ อ งโทรคมนาคมและอุ ป กรณ น ี ้ ม ี ค วามสอดคล อ งตามมาตรฐานหรื อ ข อ กํ า หนดทางเทคนิ ค ของ กสทช. Regulatory notices for telecommunication terminal equipment This section contains regulatory information pertaining to products that contain the analog facsimile card: Lexmark Regulatory Type/Model Number:...
Page 292: Notice To Users Of The Us Telephone Network: Fcc Requirements
If this happens, the telephone company will provide advance notice in order for you to make necessary modiﬁcations to maintain uninterrupted service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com...
Page 293: Notice To Users Of The Canadian Telephone Network
5. The REN of this device is located on the label. This device uses an RJ-11C modular connector. Contact your point of purchase if a BT adapter is required. The Lexmark part number is 80D1873.
Page 294 LEX-M14-002 or LEX-M03-002 A18-0046001 or A11-0160001JP Using this product in Switzerland This product requires a Swiss billing tone ﬁlter (Lexmark part number 80D1877) to be installed on any line which receives metering pulses in Switzerland. Utilisation de ce produit en Suisse Cet appareil nécessite l’utilisation d’un ﬁltre de tonalité...
Page 295 Member States relating to radio equipment. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The EEA/EU authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.
Page 296 This product is in conformity with the protection requirements of the Radio Equipment Regulations 2017. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The UK Importer is: Lexmark International Ltd, Highﬁeld House, Foundation Park - 8 Roxborough Way, Maidenhead Berkshire - SL6 3UD, United Kingdom.
Page 297: Federal Communications Commission (Fcc) Compliance Information Statement
Notices Restrictions or requirements in the UK This radio equipment is restricted to indoor use only. Outdoor use is prohibited. UK statement of radio transmitter operational frequency bands and maximum RF power This radio product transmits in either the 2.4GHz (2.412–2.472 GHz in the UK) or 5GHz (5.15–5.35, 5.47–5.725 in the UK) bands.
Page 298: Japanese Vcci Notice
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 299: Radio Interference Notice
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The EEA/EU authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.
Page 300: Limited Warranty Service
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).
Page 301: Extent Of Limited Warranty
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable.
Page 302: Index
Index Index assigning printer to a ring Cleaning the Scanner 175 pattern 36 cleaning the scanner 207 activating Voice Guidance 27 attaching cables 20 cleaning the touch screen 206 adding a shortcut avoiding paper jams 251 clearing jam copy 83 in automatic document adding apps to home screen 22 feeder 260...
Page 303 Index copy quality problem default headphone volume exporting a conﬁguration ﬁle partial copies of adjusting 29 using the Embedded Web documents 278 default speaker volume Server 51 partial copies of photos 278 adjusting 29 EXT port 20 poor copy quality 279 defective intelligent storage e‑mail vertical dark streaks 279...
Page 304 ﬁle Lexmark Print ﬁrmware card 51 using the Embedded Web using 75 ﬁrmware, updating 50 Server 51 Lexmark ScanBack Utility 89 ﬂash drive incorrect margins 230 light print 230 printing from 77 indicator light LINE port 20...
Page 305 72 photos, copying 81 PostScript 113 noise emission levels 286 pick tires Power Management 100 nonvolatile memory replacing 197 Preferences 94 erasing 73 placing separator sheets 80 Print 174 Non‑Lexmark supply 266 between copies 82 Quality 110 non‑volatile memory 74...
Page 306 22 Lexmark packaging 284 canceling 80 printer conﬁgurations 11 recycling Lexmark products 284 print jobs not print 245 printer error codes 217 red indicator light print quality problem printer error messages 217 on the convenience...
Page 307 Index RJ‑11 adapter 34 sending e‑mail 84 statement of volatility 74 running a slideshow 24 sending fax 85 storage drive separator sheets erasing 73 placing 80 storing paper 14 serial number, printer storing print jobs 78 safety information 7, 8 ﬁnding 10 supplies saving paper 83...
Page 308 Wi‑Fi Protected Setup updating ﬁrmware 50 wireless network 70 USB port wrinkled paper 227 enabling 251 USB printer port 20 using Customer Support 24 using Display Customization 24 using genuine Lexmark parts and supplies 178 using the ADF copying 81...

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