5 4
Tr ou b l e s h oo t i n g
Uninstall and reinstall the printer software
If the printer is not functioning properly or if a communications error message
appears when you try to use your printer, you may need to uninstall, and then
reinstall the printer software.
From your desktop, click Start
1
Printer A940
Uninstall Dell A940.
→
Follow the instructions on your computer screen to uninstall the printer
2
software.
Restart your computer before reinstalling the printer software.
3
Insert the Dell AIO Printer A940 CD.
4
If the CD does not start, click Install.
Follow the instructions on your computer screen to install the software.
5
Other help sources
If the preceding printer solutions do not solve the problem with your printer:
•
Refer to the Dell Printer Solution Center software for more
troubleshooting information:
Click Start
→
a
Dell Solution Center.
→
Click the Troubleshooting tab on the left side of the screen.
b
Go to support.dell.com for help.
•
Programs
→
Programs
Dell Printers
→
Dell Printers
Dell AIO
→
→
Dell AIO Printer A940
→