Cartridge Error - Dell A940 Owner's Manual

5 2 Tr ou b l e s h oo t i n g
Check the table below for specific instructions:
Message:
Black cartridge
missing
Color cartridge
missing

Cartridge Error

Press Power to turn the printer off.
1
Use both hands to lift the printer (scanner unit) until the scanner support
2
holds it open.
Turn the printer on.
3
The ink cartridge carrier moves and stops at the loading position unless the
printer is busy.
Remove the color ink cartridge.
4
Problem:
The black cartridge is not
installed.
The color cartridge is not
installed.
The printer has detected
a short circuit in a
cartridge.
Do this:
Install a black cartridge
(part number 7Y743).
Install a color cartridge
(7Y745).
Complete the following
instructions.