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While every effort has been made to include all features into this user manual, specifications stated may not reflect all the features of the later software versions. If you have questions about your Cassida 8800R and its operation, please contact technical support at www.CassidaUSA.com/support CHOKING HAZARD.
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• Take the unit to a qualified technician when service or repair is required. Do not try to replace any parts yourself, unless assisted by a Cassida Technical Service Center. Supplied spare parts are intended for use by qualified personnel only.
Thank you for choosing the Cassida 8800R Mixed Currency Counter & Sorter. The Cassida 8800R is a 1-pocket bill counter, reader and sorter. It has a convenient touch control panel and display which offers best-in-class user experience with high level of performance.
Ambient temperature 32° F - 104° F (0° - 40°C) Operating humidity 40% - 90% Size 10.7’’ x 1 1.3’’ x 1 1.2’’ (271mm x 287mm x 285mm) Weight 13.2 lbs (6 kg) Cassida 8800R Mixed Currency Counter & Sorter...
1.5 Rear View Carrying Handle Back Door Handle 10. External Display Port 1 1. Power Outlet & Fuse 12. Power Switch 13. USB Port 14. Printer Port (RJ-1 1) Cassida 8800R Mixed Currency Counter & Sorter...
1.6 Control Panel FUNCTION CUR Button Changes the currency type. Navigation Buttons Move cursor up or down/select or back in Menu/increase or decrease the batch amount. MODE Button Changes mode (MIX, SORT, VSORT, COUNT, FACE, ORIENT). MENU Button Shows settings. BATCH Button Activates/Deactivates Batch function.
In order to avoid jams and ensure proper operating speed of the machine, it is important to correctly load the hopper. Cassida recommends to not use more that 500 bills at a time and change to manual mode until the technique of loading bills is mastered. Follow the 3-step loading technique below to ensure smooth bill feeding.
When operation is complete, you can view a detailed report by pressing the “REPORT” button. To return to SORT mode from another mode, press the MODE button, or on the touch screen press the mode name, until “SORT” is displayed. Cassida 8800R Mixed Currency Counter & Sorter...
‘’FACE’’ is displayed on the home screen. FACE mode allows the user to sort bills based on whether they are loaded into the 8800R face up or face down. The first bill in the hopper determines the sorting and counting orientation. If the first bill through the machine is facing up, the machine will count all bills facing up and stop every time the bills are facing down and display a message on the screen.
During COUNT mode, there is no counterfeit detection active. To return to COUNT mode from another mode, press the MODE button, or on the touch screen press the mode name, until “COUNT” is displayed. Cassida 8800R Mixed Currency Counter & Sorter...
The unit will continue counting and add the new count to the total. When the operation is complete, you can view a detailed report by pressing the REPORT button. Note that the Cassida 8800R will keep in memory the last value used when turned off.
This function is available by pressing the REPORT button twice; it provides an on-screen report of each bill counted with its serial number and denomination. To exit the detailed report screen, press the left arrow twice. Cassida 8800R Mixed Currency Counter & Sorter...
Cassida’s products. The Cassida 8800R has a printer port in the back on the machine ( RJ1 1 Port), refer to section 1.5 VIEWS OF THE CASSIDA 8800R to see its location. Connect the adapter cable to the printer port (RJ1 1), and then connect the adapter cable to the printer cable (comes with the Cassida Thermal Printer).
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Calibrates the contact image sensors. Note that Cassida calibrates each unit before shipment to provide the best performance. - Detection Sensitivity Sets the detection systems sensitivity. Note that Cassida uses the optimum sensitivity settings by default. - Data Keeps track of the number of bills counted and other data related to the 8800R usage.
5.2 Half Note Detection The Cassida 8800R incorporates image sensors that notify users if a half note passes through the counting mechanism. This feature is activated automatically in all modes. If the unit detects a hald note , it will beep and display a HALF NOTE message with instructions on the screen.
5.5 Contact Image Sensor The Cassida 8800R utilizes a contact image sensor, (CIS), to recognize the value of the bill. This feature is activated in MIX, SORT, VSORT, FACE and ORIENT modes. If the unit is unable to recognize the bill, it will beep and display an IMAGE message with instructions on the screen.
For best results, it is recommended to use an air duster and a soft bristle brush to remove any dust or debris from the interior of the unit. Dirty sensors can affect the Cassida 8800R’s performance and cause genuine bills to be rejected. It is suggested that the user performs weekly maintenance on the unit to maintain top performance.
6.2 Feed Gap Adjustment Feed gap adjustment of the unit is always performed before shipment. However, feed gap adjustments may be required periodically. The rubber components in the feed mechanism will wear over time, causing the feed gap to get larger. This can lead to Double or Half Note errors. On the other hand, if the feed gap is adjusted too tight, this can lead to Chain errors or bill jamming.
2. Press MENU, select 4. SERVICE, and then select 2. CALIBRATION. Now, select CIS, and follow the instructions on the screen. 3. Rotate the 8800R to the back. 4. Pull back door handle to get access to sensor blocks. When inside, push the metal latch down to get access to upper and lower sensor block with CIS sensors.
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• To avoid malfunction caused by foreign objects, please clean your machine every day. •Clean back door sensors with the provided bristle brush or a dry cloth frequently. •Clean inner sensors with the provided dry cloth frequently. •Clean hopper and stacker sensors with the provided bristle brush or a dry cloth frequently. •Rubber rollers may be cleaned with a slightly damp cloth.
Loading the Hopper). 2. Feed Gap is adjusted properly (ref. SIZE SUSPECT The size of the bill is out of range. section 6.2 Feed Gap Adjustment). 3. Sensors are clean (ref. section 6.1 Maintenance). Cassida 8800R Mixed Currency Counter & Sorter...
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Error Message Cause Solution HOPPER Hopper sensor reading out of Remove bills or foreign objects from the SENSOR ERROR range. hopper. Clean Hopper sensor (ref. section 6.1 Maintenance). STACKER Stacker sensor reading out of Remove bills or foreign objects from the SENSOR ERROR range.
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Issue with the start sensor. Clean the sensor. SENSOR See section 6.1 Maintenance for location of sensors. BACK DOOR Back door not securely closed. Ensure back door is closed. OPEN Press start to continue. Cassida 8800R Mixed Currency Counter & Sorter...
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Ensure the power cord is connected properly. Unplug the machine from any unit has been turned on. power source and replace fuse at the back of the machine. Contact Cassida Technical Service Center if issue persists. Machine fails to detect Sensors may have collected dust (refer to the Maintenance section 6.1).
To activate your warraty in the US, please register your product online by visiting www.CassidaUSA.com/warranty-registration The 8800R is warrantied for a period of one year from the date of purchase. In most cases a unit malfunction can easily be resolved by cleaning the unit. Please refer to section 6.1 Maintenance for guidelines.
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