ieGeek ZS-GX7S Manual

Download 'ieGeek Cam' APP
New users need to register by email. The concrete steps are as following:

1. Click "Register";
2. Follow the steps to complete the registration of the account;
3. Log in.

Note:

• When registering a new account, please choose the region which you are actually in and correct country code. (Different registered regions can't share the camera.)
• Please choose to register by e-mail.

How to Add a Camera to APP

Before Using:

1. Please insert the Micro SD card before power on, otherwise, the SD card cannot be detected.
2. Put the camera and smart phone 1-3 ft (30-100 cm) away from the router to set Wi-Fi.
3. Make sure that the camera is using 2.4GHz Wi-Fi.

Wi-Fi Connection Steps

Tap '+' to Add Device

Select Battery Camera

Power on Camera

Reset Device

Input Wi-Fi Password

Scan QR Code

Wait for Connection

My camera fails to connect Wi-Fi?

1. Please make sure the Wi-Fi the camera connected is 2.4GHz.
2. Make sure the password correction of the Wi-Fi. (Note: the password of the Wi-Fi cannot include single quote, underline, space and virgule (/).
3. Once the devices that your router connected excess its max limit numbers, other devices will cannot connect the router.
4. Make sure the QR code on the phone screen is normal and the distance between the phone and the camera lens is 10-15cm (3.9-5.9 inch) during the scanning process.

5. If the camera cannot connect the Wi-Fi, please try to re-download the APP, reset the camera and restart the router, and then add the camera again.
6. If you tried all steps, but still no luck, please message your order and problem to service@iegeek.com

Charge the Battery

Charge the battery with a 5V 2A power adapter

• The battery is a built-in battery and cannot be removed.

Charging Indicator:
Red LED: Charging
Blue LED: Fully Charged

Installation Guides

• GX7S is only for indoor use, please install it indoors according to the instructions and keep away from water sources.
• It's recommended to select the location before installation. Once the 3M glue is attached, it will not be easy to remove (to avoid damage to the wall).
• Install the camera 2-3 meters(7-10 ft) above ground. The detection range of the motion sensor would be maximized at such a height.
• For effective motion detection, please install the camera angularly.
  NOTE: If a moving object approaches the PIR sensor vertically, the camera may fail to detect motion.

Notes on PIR Motion Sensor

PIR Sensor Detection Range
The PIR detection range can be customized to meet your specific needs. You may refer to the following table to set it up in Device Settings via ieGeek Cam App.

PIR Sensor Detection Range

• Do not face the camera towards any objects with bright lights, including sunshine, bright lamp lights, etc.
• Do not place the camera near any outlets, including the air conditioner vents, humidifier outlets, the heat transfer vents of projectors, etc.
• Do not install the camera at places with strong wind.
• Do not face the camera towards a mirror.
• Keep the camera at least 1 meter away from any wireless devices, including Wi-Fi routers and phones in order to avoid wireless interference.

FAQs

For more detailed FAQs, please log in to the APP, search in "Me"-"FAQ"-"Help Document""Battery Camera"

The device prompts offline?

1. Check whether the equipment is in the power-on state, and observe whether the working light of the equipment is on normally;
2. Confirm that the current location has good Wi-Fi coverage and the network is stable, make sure that the Wi-Fi signal is above 75%;
3. You can try to use the third-party Wi-Fi analysis tool "Wi-Fi analyzer" to analyze the current Wi-Fi signal coverage and interference status. If the coverage is poor and the interference is large, it is recommended to replace the camera installation position or adjust the router position or use a second-stage router;
4. Avoid using Wi-Fi extenders.

Update router or Wi-Fi password?

Delete the camera from your CloudEdge account. After resetting the device, use the new Wi-Fi and password to add it again.

Will not connect to Wi-Fi?

1. The Wi-Fi currently connected to the mobile phone is a 2.4Ghz network; The current location has good Wi-Fi coverage and a stable network (Wi-Fi signal is greater than 75%);
2. Avoid using Wi-Fi extender;
3. Check whether the Wi-Fi password is entered correctly;
   It cannot be ruled out that in the rare case of special network incompatibility, the App and the camera cannot be connected correctly. In this case, our camera is not compatible, please contact the after-sales service first. (service@iegeek.com)

Fast power consumption?

1. In the case of poor Wi-Fi coverage (such as signal is below 75%), which will increase power consumption;
2. The PIR trigger frequency is high, and the power consumption will increase when infrared light/white light is on at night;
3. The mobile phone often accesses the camera remotely, which will increase the power consumption;
4. For the first use, it's recommended to use the power to 10%,and then charge it to 100%, which is helpful for the health of the lithium battery.

Camera not detecting movement?

1. In the case of unstable network, the message may not be pushed in time after the PIR is trigged. In this case, you can first confirm the network status and remove the camera to verify and confirm in an environment with good network coverage;
2. Inappropriate installation position will result in PIR not triggering and not detecting. If the position is too high, the object is too far away, or the object is too small, the camera will not trigger, try to adjust the installation position according to the trigger requirements for many times.

SD card not recognized?

1. Support capacity is 16~128GB micro SD card;
2. Before use, make sure to format the micro SD card as FAT32 or exFAT file system on the computer, then insert it into the camera, and finally perform the format memory card operation on the camera again;

3. If the micro SD card is not recognized during use, it is generally a quality problem of the micro SD card, and it is necessary to replace the memory card with more stable reading and writing.

Technical Support
If you need help, please contact ieGeek before returning your product. Most questions can be answered through our online support center at: www.iegeek.com or our after-sale mailbox at: service@iegeek.com.
Please read this manual thoroughly before using this wireless security camera. If you have any issues, please email your order number and the problem TO our mailbox: service@iegeek.com. Receiving your message, we will provide a fast solution in 24 hours.