ieGeek ZS-GQ1 - Battery Camera Manual

Technical Support

If you need help, please contact ieGeek before returning your product. Most questions can be answered through our online support center at www.iegeek.com or our after-sale mailbox at service@iegeek.com.

Please read this manual thoroughly before using this wireless security camera. If you have any issues, please email your order number and the problem TO our mailbox: service@iegeek.com. Receiving your message, we will provide a fast solution in 24 hours.

Warming Tip:

• Before connecting this camera to the WiFi, please ensure the Wi-Fi signal strength is to be over than 85% to keep good Wi-Fi signal.
• This wireless camera supports events recording when Wi-Fi disconnected.

Product Introduction

APP Installation and Account Registration

Download CloudEdge APP

Method 1: Download 'CloudEdge' and 'ieGeek Cam' APP from APP Store (iOS) or Google Play (Android);
Method 2: Scan 'CloudEdge' APP QR code to download it.

Download on the App Store

GET IT ON Google Play

Tips: Please turn on 2 below permissions while using this APP for the first time.

• Allow 'CloudEdge' APP to access mobile cellular data and wireless LAN or it will fail to add IP camera.
• Allow 'CloudEdae' APP to receive pushed message or the phone will not receive alarm push when motion detection or audible alarm is triggered.

Register Account

New users need to register by email. The concrete steps are as following:

1. Click "Registed';
2. Follow the steps to complete the registration of the account;
3. Log in.

Note:

• When registering a new account, please choose the region which you are actually in and correct country code. (Different registered regions can't share the camera.)
• Please choose to register by e-mail.

How to Add a Camera to APP

Before Using:

1. Please insert the Micro SD card before power on, otherwise, the SD card cannot be detected.
2. Put the camera and smart phone 1-3 ft (30-100 cm) away from the router to set Wi-Fi.
3. Make sure that the camera is using 2.4GHz Wi-Fi.

Wi-Fi Connection Steps

Tap '+' to Add Device

Select Battery Camera

Power on Camera

Reset Device

Input Wi-Fi Password

Scan QR Code

Wait for Connection

Device Added

(Note: If it can't be powered on, please plug in DC 5V 2A power adapter to charge the camera for 15min first)

My device fails to connect Wi-Fi

1. Please make sure the Wi-Fi the camera connected is 2.4GHz.
2. Make sure the password correction of the Wi-Fi. (Note: the password of the WiFi cannot include single quote, underline, space and virgule (/).
3. Once the devices that your router connected excess the its max limit numbers, other devices will cannot connect the router.
4. Make sure the QR code on the phone screen is normal and the distance between the phone and the camera lens is 10-15cm (3.9-5.9inch) during the scanning process.
5. If the camera cannot connect the Wi-Fi, please try to re-download the APP, reset the camera and restart the router, and then add the camera again.
6. If you tried all steps, but still no luck, please message your order and problem to service@iegeekcom.

Charge the Battery

Charge the battery with a 5V 2A power adapter
*The battery is a built-in battery and cannot be removed.

Charge the battery with the ieGeek Solar Panel.
For the weatherproof performance, always cover the USB charging port with the rubber plug after finishing charging the battery.

Charging Indicator:
Red LED: Charging
Blue LED: Fully Charged

Installation Guides

• Use the camera skin for better weatherproof performance when you install the camera outdoors.
• Install the camera 2-3 meters (7-10 ft) above ground. The detection range of the motion sensor would be maximized at such a height.
  
• For effective motion detection, please install the camera angularly.

NOTE: If a moving object approaches the PIR sensor vertically, the camera may fail to detect motion.

Notes on PIR Motion Sensor

PIR Sensor Detection Range
The PIR detection range can be customized to meet your specific needs. You may refer to the following table to set it up in Device Settings via CloudEdge App.

Important Notes on Reducing False Alarms

• Do not face the camera towards any objects with bright lights, including sunshine, bright lamp lights, etc.
• Do not place the camera near any outlets, including the air conditioner vents, humidififier outlets, the heat transfer vents of projectors, etc.
• Do not install the camera at places with strong wind.
• Do not face the camera towards a mirror.
• Keep the camera at least 1 meter away from any wireless devices, including WiFi routers and phones in order to avoid wireless interference.

FAQs

For more detailed FAQs, please log in to the APP, search in "Me"-"FAQ"-"HeIp Document"-"Battery Camera"

The device prompts offline

1. Check whether the equipment is in the power-on state, and observe whether the working light of the equipment is on normally.
2. Check whether the Wi-Fi network is in good condition and restart the router.
3. If the device is located far away from the router, which results in the inability to obtain a good Wi-Fi signal, it is recommended to move the router to a closer place or ensure the Wi-Fi signal strength is to be over than 85% to improve the Wi-Fi performance of the home.
4. Delete the camera from your CloudEdge account and add it again after resetting the device. Check whether the device firmware and application program are the latest version.

Update router or Wi-Fi password

Delete the camera from your CloudEdge account. After resetting the device, use the new Wi-Fi and password to add it again.

Alarm push frequently

1. In the app, lower the sensitivity of the motion detection alarm.
2. Check whether there are objects that interfere with and trigger the PIR sensor in the field of view of the device, such as the outdoor unit of the air conditioner, driving cars, passing pedestrians, etc. The angle of the device can be adjusted appropriately to avoid these easily disturbing objects
3. Turn on "human motion detection" and use humanoid algorithm to filter useless alarms.

After-sale mailbox: service@iegeek.com
Official website: http://www.iegeek.com

Documents / Resources

References

• ieGeek | Making Security Simpler
• ‎CloudEdge on the App Store
• Google Play

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download ieGeek ZS-GQ1 - Battery Camera Manual