ieGeek S02 Manual

Product Introduction

APP Installation and Account Registration

Download CloudEdge APP

Method 1: Download "CloudEdge" APP from APP Store (iOS) or Play Store (Android);

Method 2: Scan "CloudEdge" APP QR code to download it.

Download on the App Store

Get it on Google Play

Tips: Please turn on 2 permissions below when use this APP at the first time.

1. Allow "CIoudEdge" APP to access mobile cellular data and wireless LAN, or it will be failed to add IP camera.
   
2. Allow "CloudEdge" APP to receive pushed message, or the cellphone will not receive alarm push when motion detection or audible alarm is triggered.
   

Register Account

New users need to register by e-mail, click "Register", and follow the steps to complete the registration of the account, then log in.

Note:

• When registering a new account, please choose the region which you are actually in. (Different registered regions can't share the camera.)
• Please choose to register by e-mail.

How to Add the Device to APP

Warming Tip: Please insert the Micro SD card before power on, otherwise, the SD card can not be detected. (Micro SD card is not included)

Power on the unit

• Please long press the power button for 5s to power the camera.
• The indicator with red light blinking slowly means the camera is started successfully.

Connect the device

Put the camera and smart phone 1 to 3 feet (30 to 100 cm) away from the router to set Wi-Fi.

Warming Tip:

• The camera only supports 2.4GHz Wi-Fi, and doesn't support 5GHz WIFI.
• Please ensure that the Wi-Fi signal strength is to be over than 85%; if the camera is far away from the signal source, it won't be connected successfully for the first time.

Wi-Fi Connection Steps:

PIR Motion Detection Settings

Enter the application - "Parameter Setting" - "Motion Detection" interface.

Warm Tips:

• When you encounter the missed or delayed alarm frequently in using this camera, you can adjust the motion detection sensitivity to solve them.
• If you notice the poor performance of motion detection in the night environment, try to turn off "Night Detection"

Product Specification

FAQs

1. The device prompts offline

   • Check whether the equipment is in the power-on state, and observe whether the working light of the equipment is on normally.
   • Check whether the Wi-Fi network is in good condition and restart the router.
   • If the device is located far away from the router, which results in the inability to obtain a good Wi-Fi signal, it is recommended to move the router to a closer place or add a Wi-Fi amplifier to improve the Wi-Fi performance of the home.
   • Delete the camera from your CloudEdge account and add it again after resetting the device.
   • Check whether the device firmware and application program are the latest version.

2. Update router or Wi-Fi password

Delete the camera from your CloudEdge account.
After resetting the device, use the new Wi-Fi and password to add it again.

3. Can't play historical video

• Check the status of the SD card in "Settings" to ensure that the SD card has been successfully recognized.
• Reinsert the SD card.
• In the application, format the SD card.
• Try another new SD card

4. Why doesn't the device identify the SD card

   • Please insert the Micro SD card before power on;
   • It is recommended to use San Disk, Samsung and other brand cards;
   • It is recommended to use a standard class 10 TF card;
   • Only FAT32 format is supported.
   • TF card can't be identified when the internet environment is not good.

5. Why the battery life of my device is poor

   • Please check whether the number of alarms is too frequent. Because the working time of the device determines the battery life. The more frequent PIR wake-ups, the faster the battery consume due to the longer working time. It is recommended to appropriately lower the motion detection sensitivity of the device and set the alarm interval and alarm time plan. (Note: Outdoor air conditioning units, moving cars and the passing pedestrians will cause frequent alarms. Please adjust the angle of the device to avoid these objects.
   • In cold weather, the battery capacity will be reduced, which will affect the endurance of the device.
   • Contact customer service: service@iegeek.com

6. The phone cannot receive the alarm push

   • Turn on all the push permissions of the "CloudEdge" application in the system settings of your mobile phone.
   • Make sure that the device's motion detection function is successfully turned on.
   • Restart the phone, and clear the cache on Android phones.
   • Check whether the network is good.

7. How to judge whether the charging is successful

The device's charging indicator light is red, which means it is charging. A blue light means that charging is complete. It will take approximately 10 hours or more to fully charge.

8. What should I do if the charge fails

   • Determine whether the power adapter is good, try another one.
   • Determine whether the USB charging cable is good, try another one.
   • The charging indicator may be defective, please check the charging condition in the phone APP.
   • Determine whether the charging port of the device is not in good contact with the USB charging cable.
   • The device has a low temperature charging protection module, please don't charge the device at low temperatures.

www.iegeek.com /service@iegeek.com

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If you have any problems or suggestions, please feel free to contact us by sending e-mails to our official mailbox: service@iegeek.com.

Documents / Resources

References

• ieGeek | Making Security Simpler
• ‎CloudEdge on the App Store
• Google Play

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download ieGeek S02 Manual